A friend of mine who had installed a pool by Leslie's sometime last year, needed to maintain their…read morepool and asked me to go do some shopping from this store. I have never been there myself, since we don't have a pool. We were there sometime last week around 3pm. It was an interesting place to be at. Was approached by an employee named Antonine. He was great in every way. What we both liked was his patience, and how helpful he was with us. She needed to buy some floaters, because her kids are taking swimming lessons, and they have to feel safe inside the pool. She also purchased some chemicals like chlorine and needed for them to check the temperature of the pool for a free cleaner inspection. Antonine gave her an appointment for the following week and showed up in front of her house 10 minutes early. They sell accessories, chemicals of all types, floats, cleaner equipment, and toys. A lot of the items in the store were like 50% off. Store can be renovated/remodeled. Needs a paint job or something. But it's still holding on. It was a clean, standard size store; and was fully stocked and employees were very helpful. If and when I buy a house, and decide to have a pool, I will definitely use their services in a heartbeat! Thank you all very much.

Knowledgeable staff. Can lead you in the right direction for any pool issues outside your venue…read more Lots of options for different items. I can usually find everything needed for small pool needs. Neat, orderly place and pretty easy to find what you're looking for. Free pool water testing.

It has taken me MONTHS to write this, but I was waiting for our full yard and pool area to be…read morecompleted and here we are. We got quotes from several pool remodeling companies and Smart Swim came in right in the middle. We are strong believers on "you get what you pay for," and opted to go with them even though they were not the cheapest. From beginning to end, the guys at Smart Swim were easy to work with and truly wanted our project to come out great. After 30 years, it was time for our pool to have a remodel! Through the remodel, it was uncovered that we had many severe leaks, down to the rebar that needed to be fixed in some areas. Sam was great at making sure we understood the severity and that we were okay with any new costs that needed to be added. Not only did they do our pool, but also installed turf by the pool area and put pavers all around the pool and yard area. We also got the new gray gate installed from them as well, to replace the wooden fence in the yard (between the pool). **Noting that the perimeter wall/wooden top was painted black and sanded/stained by a different company. We truly appreciate their hard work and even when we had an immediate death in the family during their time working on our project, they were very respectful and gave us some space as needed. BIG THANK YOU to Shai that really has the ultimate patience and knows how to give amazing customer service!! You all are lucky to have him on your team!

I cannot say enough about Adam and his commitment to quality and his customers. He is totally…read moreresponsive and made the entire process of rebuilding my pool much easier than I thought. His attention to detail is something to behold. Five stars.

One of your vehicles and a worker drove like a mad man down sunland Blvd, nearly causing me and and…read morechildren to wreck. He then sped past several other vehicles weaving in and out of traffic and cutting people off. Everyone in my neighborhood has pools, and you have otherwise good reviews, but I would never recommend your company based on this. And if your drivers are going to be irresponsible, then I recommend you stop advertising on your trucks

Ivan called back quickly, made an appointment with me for that same day, showed up on time, knew…read morehis stuff, got the needed repairs done within just s few days at a reasonable price and is a courteous and friendly guy! What more could I ask? I will definitely call him next time I need advice or repairs on my swim spa!

Co owner Justin was competent, fast and friendly. Misty at Spa Pros is a great interface between…read moreoffice and the technician and kept me informed all the way. This is a great company to work with! Jeff S

I just had a fantastic experience with Justin from Spa Pros. We have 6 guests from out of town and…read moreour hot tub stopped working. Spa Pros fit us in and Justin was more knowledgable than I could have imagined. He knew everything there was to know about our old hot tub and he found a way to fix it without telling us that we would have to spend $2200 to get a new board which is what I was told by another Spa company when they heard how old the tub was. In addition, he has a great personality, listens carefully and explained everything several times so that I could understand what went wrong and how he was fixing it. Clearly, he's an expert in his field with a wealth of info and experience with many kinds of hot tubs, new and old, as he referenced construction trends in different kinds of systems. If you have a hot tub issue and you want it fixed, call Spa Pros and ask for Justin. He's great! NF, Valley Glen

We are deeply disappointed with Bernard and Avanti Pools. A light fixture was installed incorrectly…read morein our pool and was rusting like crazy. He attempted to fix it but did a terrible job. There is now a ghastly looking visible patchwork looking circle around the light fixture. He didn't even bother to replace the cover with the white covering, it's just a dark metal cover. We asked if he could repair it to look like new, but he said nope too bad. That's the best he could do. It's appalling spending all this money on a pool and for them to leave you with a giant blemish and a flippant attitude about it. I do NOT recommend hiring this company. We are so disappointed.

I always judge a company not how they treat you when they're trying to get your money, but how they…read moretreat you after they've been paid. If I'm being honest I've actually been more impressed with Avanti and Bernard more when it comes to the latter which is what I'm basing this review on. If I were reviewing on the process of building/permitting it would be a different score for sure. So again this is based on the final product and support afterwords. IMO Bernard is an old school pool builder, he knows what needs to be done, how to do it, and doesn't overcomplicate things. He stays calm and works on solutions instead of trying to find a way to blame others. There are some drawback to that in that he does a lot verbally and just gets it done, but sometimes that leads to miscommunications. This happened a few times during the building process, each time I was like oh no here we go it's going to be a fight. But each time he impressed me and just solved it quickly and efficiently. I've waited a couple of years since my pool was built to review because I knew we'd inevitably run into problems. Everyone talks about their great warranty until you have a problem. Then they usually start with the cost of the call or why this is your fault or why that particular component isn't covered, diagnosis fees etc. That has absolutely not been the case with Bernard. I've had weird electronic issues that he's walked me through resetting, I've had a light go out a year and a half after completion, ordered within 10 minutes of me texting him and installed within a week. Just recently I'm having water flow sensor issues which I was almost sure wouldn't be covered, instead of what I was sure was going to be bad news he again texted me back within 10 minutes, asked a couple basic questions, and said yes it's covered I know what it is and ordered the part. To me this is a 10/10 builder. The finished product is beautiful and has really impressed me over the past couple of years. He really made my vision come to life and convinced me we could do it even though I was doubtful with the tiny space we have. He completely transformed my backyard from a place we spent almost no time to an oasis we absolutely love. I received about 7 quotes before we decided to go with Bernard. His pricing was super competitive and I believe a lot of that was due to the fact I was speaking to an owner instead of a middleman salesman. Over two years later and I'm 100% sure I made the correct decision.

The best. Great prices and super nice guys. It's kind of off the beaten path but worth the hunt…read more We recently redid our pool and overhauled the pump and filter. Our first pump motor was the wrong voltage and we possibly burned it out as a result. They took it back no problem and gave us one that was correct. WOW! Installed the new motor and 2 days later it died. Again we took it back and they gave us one with .5 more horsepower no extra charge Can't beat this place! ThumbsUp. Solid operation laid back and friendly ThumbsDown. Keep your eyes open or you might miss the driveway

This place is great. Quick and easy…read more For all your pool needs. They test water, load your diatomaceous earth for you and treat you right.

Cameron from SoCal Spa came today to check on a leak under my spa. He was very professional,…read morethoughtful and courteous. He took his time and was quite thorough in his inspection trying to find and correct the leak. This is the second time that I have used SoCal Spa company . The last time Cameron came he ordered and fixed the leaking heater. Everyone I've talked to at this company have been polite, efficient and very cooperative. I would recommend this company and Cameron as the technician

Amazing service by Joseph yet again! My Denali 680 has been missing a couple of slats on the side…read moreof my hot tub, and somehow he found a few pieces that worked beautifully to replace them. Above and beyond as usual!

For a bit over a year now I have Oscar and his team maintaining my pool on 2 of my properties. He…read morecomes once a week and makes sure my pool is clean and ready for use. Very professional, easy communication, and no unsuspected extra service costs. Glad to have him maintaining it!

Provided a comprehensive review of our pool and its condition. Was very detailed in what was…read moreneeded. Provided an estimate in a timely manner.

We contacted Platinum Pools to help us with our green pool, and they did an amazing job! They got…read moreour pool started up and transformed the water from green and cloudy to beautiful, clear blue water. The difference was incredible! Our pool looks clean, refreshing, and absolutely beautiful. We're so happy with the results & thank you for bringing our pool back to life!

Platinum Pools and Spa has been servicing my pool for past three years like clock work. Before…read morethat, I had three pool service company in less than two years. My pool pump died just a couple of weeks ago and Arman worked hard to get the pump replaced. Their service cost has been very competitive and offer the great value for the price I pay on monthly basis. I recommend their pool service especially if you are in the Burbank area, they are on time and take care of you!

Thanks Robert for the terrific job you did with our pool. Had to move though and missing our…read moreperfect pool. The personal care was such a relief, so easy to deal with and made the choices I had to make easier. He really heard what I wanted for my pool.