I want to thank Lamont and the great team at Lifestyle Outdoor for the tremendous service and…read moresupport in helping us find the perfect spa to upgrade from our 20 year old spa that was destroyed in a fire. Caldera still made the same Geneva Utopia spa and we were very happy with the longevity it provided. Lamont arranged for a crane and everything needed for the install. We are so thankful and pleased with our decision. Buying a spa is a big event and its life changing. Worth every penny. Call Lamont and he will walk you through the options and help you make the right choice.

Jordan did an outstanding job of cleaning my jacuzzi. I was impressed at the results and his…read moreefforts to get the job done right. The fire has given me a lot of problems and getting my spa back is an encouraging bright spot. Thank you very much.

Knowledgeable staff. Can lead you in the right direction for any pool issues outside your venue…read more Lots of options for different items. I can usually find everything needed for small pool needs. Neat, orderly place and pretty easy to find what you're looking for. Free pool water testing.

Going to this pool store instantly brought back memories of accompanying my father to Leslie's…read moreduring my childhood in Minnesota a long time ago. The smell, not bad, not good, the pool store smell. Unmistakable 40 years later. Anyways, I wasn't really looking forward to this junket, as my pool service people have let me down and now my colorblind self is trying to figure out how I'm going to get these levels correct with the test strips. Well thank god the staff member Antonine was super helpful, he tested the water sample I brought in and was able to steer me in the right direction. He was very knowledgable and efficient, and it made my day. Thank you!

We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

During my research process, I read numerous online postings advising that a nearby, trustworthy…read moredealer is the most important aspect when buying a hot tub. Although I was about to purchase a hot tub from a large, well known dealer in Corona, I decided to look at Custom Spas Direct, which has good online reviews and happens to be very close to our house. I'm glad I did. I was not familiar with the Vita spa brand that Custom Spas Direct sells. There's very little information available online. After doing some digging, I determined that Vita is a decent, mid-range spa with competitive pricing. Nothing fancy, but it's built with good components from companies like Balboa Water Group. Dealing with Custom Spas Direct has been fantastic. It's a small company and we interacted directly with Jim Galpin, the owner. Jim is a straightforward guy and he was very helpful in choosing a spa. Since I was unfamiliar with Vita, I had a lot of questions and he patiently answered all of them. He quickly responded whenever I sent him a text with a question or request. After the purchase, he was super flexible with regard to delivery, setup timing, coordinating with the electrician's schedule, etc. The delivery and setup was quick and well done. The installer did a good job answering all of my questions. We've had the spa six months and have had a couple of minor issues. One was probably due to user error on my part and the other was not. In both cases, Jim responded to my texts immediately and quickly resolved my issue, even during a holiday week. I'm so glad I purchased from a local dealer that provides such fantastic service after the sale. I'm sure a larger dealer would not have given us the same treatment. Thanks Jim! Five stars!

My old pool heater and the saltwater broke down after years of service. Found Spectrum Pool Care on…read moreYelp and a friend recommendation and called for an estimate. They came and the price was reasonable, took them only a couple days to have it installed, Miguel the technician was very knowledgeable and did a great job. Amanda from the customer service was awesome, very friendly and quick to resolve any issues. Highly recommend this company for any pool service.

Spectrum Pool Care has been servicing my pool for 20 years. Each time there was a problem with my…read morepool it was solved the first time they came out. The owner goes all out to make sure the job is done correctly.

We are deeply disappointed with Bernard and Avanti Pools. A light fixture was installed incorrectly…read morein our pool and was rusting like crazy. He attempted to fix it but did a terrible job. There is now a ghastly looking visible patchwork looking circle around the light fixture. He didn't even bother to replace the cover with the white covering, it's just a dark metal cover. We asked if he could repair it to look like new, but he said nope too bad. That's the best he could do. It's appalling spending all this money on a pool and for them to leave you with a giant blemish and a flippant attitude about it. I do NOT recommend hiring this company. We are so disappointed.

I always judge a company not how they treat you when they're trying to get your money, but how they…read moretreat you after they've been paid. If I'm being honest I've actually been more impressed with Avanti and Bernard more when it comes to the latter which is what I'm basing this review on. If I were reviewing on the process of building/permitting it would be a different score for sure. So again this is based on the final product and support afterwords. IMO Bernard is an old school pool builder, he knows what needs to be done, how to do it, and doesn't overcomplicate things. He stays calm and works on solutions instead of trying to find a way to blame others. There are some drawback to that in that he does a lot verbally and just gets it done, but sometimes that leads to miscommunications. This happened a few times during the building process, each time I was like oh no here we go it's going to be a fight. But each time he impressed me and just solved it quickly and efficiently. I've waited a couple of years since my pool was built to review because I knew we'd inevitably run into problems. Everyone talks about their great warranty until you have a problem. Then they usually start with the cost of the call or why this is your fault or why that particular component isn't covered, diagnosis fees etc. That has absolutely not been the case with Bernard. I've had weird electronic issues that he's walked me through resetting, I've had a light go out a year and a half after completion, ordered within 10 minutes of me texting him and installed within a week. Just recently I'm having water flow sensor issues which I was almost sure wouldn't be covered, instead of what I was sure was going to be bad news he again texted me back within 10 minutes, asked a couple basic questions, and said yes it's covered I know what it is and ordered the part. To me this is a 10/10 builder. The finished product is beautiful and has really impressed me over the past couple of years. He really made my vision come to life and convinced me we could do it even though I was doubtful with the tiny space we have. He completely transformed my backyard from a place we spent almost no time to an oasis we absolutely love. I received about 7 quotes before we decided to go with Bernard. His pricing was super competitive and I believe a lot of that was due to the fact I was speaking to an owner instead of a middleman salesman. Over two years later and I'm 100% sure I made the correct decision.

I feel compelled to edit my earlier, glowing review: STAY AWAY FROM THIS BUSINESS. The installer…read moreadvised us that we had to remove the grill to install the heater. We relied on his statement. We later discovered that the grill did not need to be moved at all and the heater could have been installed where we wanted it. We no longer can use our grill as it is not tank compatible. The business then proceeded to extort us for another $450.00 to correct what should have been done right in the beginning as we paid for the installation. We are seniors, and the business clearly took advantage of us. I wish we could give them zero stars.

I've been coming to this local pool store for a while now, and guys there Hike & David never let me…read moredown. The staff is knowledgeable, friendly, and always willing to take the time to explain what I actually need instead of just trying to sell me something unnecessary. Whether it's chemicals, equipment, or quick advice, they're consistent and reliable. What I really appreciate is how honest they are--if there's a more cost-effective option or a better way to handle something, they'll tell you straight up. The store is always well-stocked, and I rarely have to wait long to get help. If you own a pool and want a place you can trust, this is definitely the spot. Highly recommend supporting this business. SS pool supply will be only store I get my equipment from with a superior discount if paying cash over any of the other pool stores.

Rodger is a true professional! If you need someone to fix your spa- CALL HIM! He can explain the…read moreproblem very simply. He is super knowledgeable and a true Gem! My jacuzzi tub is now up and running after years of not working from what I was told (I just moved into the house.) Super grateful I found him here and Yelp and called him. Don't go to one of those fancy companies, they'll charge you an arm and a leg and half the time don't even fix the problem. Call Roger to really get to the root of the problem and to have it fixed. So happy I get to go into my Spa tub now!

Roger really knows his staff but unlike others, he teaches you what to do to take care of the minor…read moreand maintenance issues yourself. It will take his service call count down but leaves happy customers behind. Smart marketing strategy!

I had AL the owner of Apollo pool do my pool over in fiber glass 6 yrs ago and everything turned…read moreout well. Last fall I had a rep from their company come out to give me an estimate to repair a few tiles that had come lose and he gave me a fair estimate I thought, but I lost his card and quote. When I called Apollo to inquire further they had no record of anyone from their company providing me with a quote and I talked to Al about getting another quote and he said they were very busy and wouldn't be able to do such a small job nor could he refer me to anyone. I felt really blown away and would certainly not recommend this company for any referrals or work done in the future. If I'd handled my business like that during my business career I'd have been fired. Really poor business tactics from Apollo. Roger Decker

Great company, they service personal is very knowledgeable and was able to diagnose and fix my my…read morejacuzzi heater issue very quick.

Can't say enough good things. Responsive, courteous, extremely competent. And very reasonable…read moreprices.

Was introduced to Steve's as part of a Pentair warranty claim. They kept me appraised of their…read moreETA. Friendly, courteous, helpful and very instructive without being condescending. They clearly know their stuff and gave me great advice and the benefit of their significant experience. These guys are now my go-to pool and spa experts and would refer them to anyone experiencing issues or wanting to take the work out of maintaining a pool. Well done Steve's!! See ya next time!

This is our dream driveway come through!!!! Myoutdoorbuilder…read moredid amazing job!!! We are very happy!!!!

We wanted to enjoy our backyard more, so we decided to replace our small patch of grass with…read morepavers. We got quotes from 3-4 different companies, but we felt the most comfortable with My Outdoor Builder, Adir. From the start, Adir took the time to present several ideas and possibilities for our small project. His creativity helped us see a much bigger vision for our backyard than we had originally imagined. While expanding the project naturally came with a larger budget, Adir worked with us to keep everything within a reasonable price. The team completed the project in just three days, and the final result exceeded our expectations. The quality of the workmanship is absolutely breathtaking, and we couldn't be happier with how everything turned out. We had such a great experience that we're already planning to work with Adir again on our next backyard project. I highly recommend My Outdoor Builder to anyone looking for quality work, professionalism, and great customer service without breaking your pocket.