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    Lifestyle Outdoor

    4.7 (49 reviews)
    Closed 10:00 am - 5:00 pm

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    Marty Y.

    This is a well run family business that gave us a fantastic experience from beginning to end. We visited the showroom over the summer and the place looked gutted - their stock was almost all gone. It turns out spas are in high demand during these times. Spencer guided us through the entire Jacuzzi line. He was patient and not at all salesman-y. He explained that because manufacturing had slowed because of COVID, if we ordered a custom tub, it wouldn't arrive until 2021. Luckily, they had placed a huge order that he said *might* come in late-October or November. We were fortunate that the exact one we wanted was on their list. Our backyard isn't easily accessible but Phil, one of their installers, came by to scope it out. He was skeptical they could pull it off, but when the spa finally arrived (early-November), they subcontracted a crane to put the spa in place (see photos). The installers were total pros and explained everything thoroughly. When we had additional questions after the install, Spencer was quick to respond. This was a big purchase, made more so by the crane, but the experience was painless and we love the tub! We were looking at several other options from other stores to Costco to mail order, but I think those would all have been huge headaches. Big thumbs up!

    Hot Springs Spa
    Jeannette T.

    My husband and I waited 12 years to be able to purchase our jacuzzi. We visited the Lifestyle Outdoor showroom and fell in love with The Hot Springs Spa! We purchased a gorgeous new model, Arctic white interior with a slate grey shell. It is stunning!! We've used it every night since we've owned it!! As business owners we need a way to relax at home and this is it! Our salesman was incredible, kind and fun. I highly recommend this store and their products are definitely superior!

    Thanks, Robert!
    Vincent C.

    I wish yelp allowed me to give more stars, because Robert deserves 10 stars! We couldn't be happier with our HotSpring "beam" spa from Lifestyle Outdoor in Pasadena. Robert was extremely, extremely helpful in helping us choose and install the perfect spa in our new home. Highly recommended!

    Toby D.

    I hate it when people are closed during business hours. No note. Obviously don't care about customer service.

    Keeping it Nice and Hot on these cold days this December & January 2017
    Jorge L.

    Loving our New Jacuzzi Spa. Thanks Spencer and Robert for the delivery... In time for Christmas and New Years 2017. We're really having fun in this California cold weather we are having... also thank you Robert for your time and educating me and giving good tips on this New Jacuzzi Spa. Thanks Guys keep up the good work.

    A+ across the board, from the showroom to the delivery, Spencer and his guys were very helpful and professional. Highly recommend!

    Sum pump and ten sunk

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    Business owner information

    Photo of Spencer C.

    Spencer C.

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    9 years ago

    Great service (and continued service), and wonderful experience with Christian at Lifestyle Outdoor! Would highly recommend!

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    Page 1 of 2

    Ask the Community - Lifestyle Outdoor

    Review Highlights - Lifestyle Outdoor

    We are super happy with everything and the experience purchasing it with Robert could not have been any better.

    Mentioned in 22 reviews

    Read more highlights

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    Custom Spas Direct - 14' swim spa

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    We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

    During my research process, I read numerous online postings advising that a nearby, trustworthy…read moredealer is the most important aspect when buying a hot tub. Although I was about to purchase a hot tub from a large, well known dealer in Corona, I decided to look at Custom Spas Direct, which has good online reviews and happens to be very close to our house. I'm glad I did. I was not familiar with the Vita spa brand that Custom Spas Direct sells. There's very little information available online. After doing some digging, I determined that Vita is a decent, mid-range spa with competitive pricing. Nothing fancy, but it's built with good components from companies like Balboa Water Group. Dealing with Custom Spas Direct has been fantastic. It's a small company and we interacted directly with Jim Galpin, the owner. Jim is a straightforward guy and he was very helpful in choosing a spa. Since I was unfamiliar with Vita, I had a lot of questions and he patiently answered all of them. He quickly responded whenever I sent him a text with a question or request. After the purchase, he was super flexible with regard to delivery, setup timing, coordinating with the electrician's schedule, etc. The delivery and setup was quick and well done. The installer did a good job answering all of my questions. We've had the spa six months and have had a couple of minor issues. One was probably due to user error on my part and the other was not. In both cases, Jim responded to my texts immediately and quickly resolved my issue, even during a holiday week. I'm so glad I purchased from a local dealer that provides such fantastic service after the sale. I'm sure a larger dealer would not have given us the same treatment. Thanks Jim! Five stars!

    Lifestyle Outdoor - poolservice - Updated May 2026

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