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    Hot Tubs Plus

    4.4 (35 reviews)
    Closed 10:00 am - 6:00 pm

    Request quote & availability

    Response time

    20 minutes

    Response rate

    100%

    Services - Hot Tubs Plus

    Pool installation

    Pool repair

    Hot Tubs Plus Photos

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    Recommended Reviews - Hot Tubs Plus

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Reviews With Photos

    New spa

    Our new spa installation and old spa removal went very well, and the crew was efficient and kind. We recommend them highly. And they moved our old steps for us as well!

    Krista M.

    There's always something very comforting to me about working with a family owned business and Hot Tubs Plus is the PERFECT example of why. Their customer service is absolutely unmatched. From the very beginning it never really felt like a sales pitch; no pressure, just a lot of great information to help us make a decision. We then experienced some electrical issues upon installation (not their fault.. ours for not using one of the people they work with often ‍) and they took such great care of us. Everyone is incredibly knowledgeable and made the whole process seamless. Our hot tub is finally up & running, we are thrilled with it. Thanks guys!

    Carlos M.

    Wife and I purchased a S150 Swim Spa for Hot Tubs Plus. The owners Dennis and Claudia were awesome to work with and real patient throughout our purchase. They were knowledgeable and honest with us. Wife wanted it on a certain date and Dennis tried his hardest to get as close as he could to it. We understood it was not easy especially when we didn't have a place ready for it but once we got that electricity and concrete, it was all better from there. These guys are nice and genuine folks, even the gal working the front desk was helpful when I needed my spa water tested after a week or so. Very cool people, thank you guys and look forward to continue working with you again.

    First snow just a few days after installation
    Paul K.

    Our search for a spa began online with the intent of saving a few dollars, but after reading reviews of online delivery nightmares, we wanted to speak with a reputable dealer. We visited two spa dealers in Bakersfield and Hot Tubs Plus had the type of spa we wanted, and we found their customer service to be excellent - a benefit of a family owned and operated business. We found Hot Tubs Plus so helpful in explaining options, how to coordinate electricity, delivery, installation, etc. Zero pressure to buy. When we found our spa and discussed timing of delivery, we were given the parts necessary to have the electrical completed in advance, which made the morning installation go smoothly, and the spa was ready for a night time soak. Every single person from Hot Tubs Plus was courteous, helpful, responsive, and intent on customer satisfaction. Rarely have I seen an installation crew (ours took a few more people due to a more complex installation - see photos) shake my hand and introduce themselves on arrival and shake my hand again after completion. They also made sure every little thing was put back or cleaned up. White glove service start to finish. We are loving it!

    Spa area
    Ken B.

    My swim spa installed by hot tubs plus has been nothing short of a great experience. I got a great deal on a great spa, and their service afterwards has been excellent. They really care about their customers. I highly recommend them to anyone with arthritis to look into one of the swim spas that they carry. It has greatly improved my quality of life being able to exercise in mine.

    16ft CalSpas swim spa
    Rob D.

    Dennis, Claudia and the entire team at Hot Tubs Plus were helpful, informative and professional from the beginning of our search for a new swimspa for both exercise and relaxation. Their showroom was plentiful with examples for us to see while deciding what would work best for our needs. During the ordering process and pre delivery, communication and coordination with other services was excellent like the electrical work and crane service. Delivery day and installation was handled with confidence and the swim spa was set in place exactly where we wanted it by their hard working team. Dennis initiated the heat and cleaning settings and explained the controls to me as well as testing the initial water. We are very happy we chose Hot Tubs Plus not only for their wide array of spa options, but for their knowledge and professionalism and we got a great deal on our 16ft Cal Spas swim spa. This will now be the best part of our backyard

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    2 years ago

    Business owner information

    Photo of Claudia W.

    Claudia W.

    Helpful 4
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    3 months ago

    Business owner information

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    Claudia W.

    Helpful 0
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    1 year ago

    Business owner information

    Photo of Claudia W.

    Claudia W.

    Helpful 1
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    Photo of Adam H.
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    1 year ago

    Business owner information

    Photo of Claudia W.

    Claudia W.

    Helpful 0
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    7 months ago

    Business owner information

    Photo of Claudia W.

    Claudia W.

    Helpful 2
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    1 year ago

    Business owner information

    Photo of Claudia W.

    Claudia W.

    Helpful 2
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    11 months ago

    Business owner information

    Photo of Claudia W.

    Claudia W.

    Helpful 0
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    3 years ago

    Business owner information

    Photo of Claudia W.

    Claudia W.

    Thank you for the wonderful review! Enjoy your beautiful Bullfrog A6L!

    Helpful 3
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    Photo of Karen L.
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    3 years ago

    Business owner information

    Photo of Claudia W.

    Claudia W.

    Helpful 2
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    3 years ago

    Business owner information

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    Claudia W.

    Helpful 2
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    3 years ago

    Business owner information

    Photo of Claudia W.

    Claudia W.

    Helpful 1
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    Photo of Carlos M.
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    3 years ago

    Business owner information

    Photo of Claudia W.

    Claudia W.

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    2 years ago

    Worst customer service, never going there again.I don't know if he was the manager but very rude and not helpful

    Business owner information

    Photo of Claudia W.

    Claudia W.

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    6 years ago

    Helpful 1
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    5 years ago

    Business owner information

    Photo of Claudia W.

    Claudia W.

    Thank you! We appreciate your business.

    Helpful 1
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    5 years ago

    Business owner information

    Photo of Claudia W.

    Claudia W.

    Helpful 1
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    3 years ago

    Business owner information

    Photo of Claudia W.

    Claudia W.

    Helpful 2
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    Photo of Rob D.
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    4 years ago

    Business owner information

    Photo of Claudia W.

    Claudia W.

    Helpful 2
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    5 years ago

    Business owner information

    Photo of Claudia W.

    Claudia W.

    Thank you for the great review!

    Helpful 4
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    5 years ago

    Business owner information

    Photo of Claudia W.

    Claudia W.

    Helpful 1
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    5 years ago

    Business owner information

    Photo of Claudia W.

    Claudia W.

    Thank you for the wonderful review! Enjoy your swim spa!!

    Helpful 1
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    8 years ago

    Business owner information

    Photo of Claudia W.

    Claudia W.

    Helpful 6
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    4 years ago

    I just love this company. The young lady at the desk was extremely helpful, patient.

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    6 years ago

    Helpful 5
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    Photo of Brian S.
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    6 years ago

    Business owner information

    Photo of Claudia W.

    Claudia W.

    Thank you for your wonderful review. We really appreciate it!!

    Helpful 4
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    Photo of Robert C.
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    7 years ago

    Business owner information

    Photo of Claudia W.

    Claudia W.

    Helpful 6
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    7 years ago

    Business owner information

    Photo of Claudia W.

    Claudia W.

    Helpful 5
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    6 years ago

    Helpful 1
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    Photo of Edmund F.
    744
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    8 years ago

    Business owner information

    Photo of Claudia W.

    Claudia W.

    Helpful 6
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    Photo of Jim H.
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    5 years ago

    Bought my hot tub from htp in July, fair and honest business. Full of integrity I am so appreciative of who they are and what they do.

    Helpful 3
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    6 years ago

    Helpful 4
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    5 years ago

    If you needed a model on how to operate a company this is it dedicated knowledgeable true professionalism

    Business owner information

    Photo of Claudia W.

    Claudia W.

    Helpful 0
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    6 years ago

    Helpful 4
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    9 years ago

    Business owner information

    Photo of Claudia W.

    Claudia W.

    Helpful 7
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    6 years ago

    Helpful 1
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    Ask the Community - Hot Tubs Plus

    Review Highlights - Hot Tubs Plus

    Even if you don't know what you are looking for, Dennis, Claudia & their family will help you find it.

    Mentioned in 12 reviews

    Read more highlights

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    Paradise Pools & Spas - Pool

    Paradise Pools & Spas

    (4 reviews)

    Paradise built a pool and spa at our home . The pool came out great and we haven't had any issues…read morewith it. We love the way it came out. With that being said, the building process was not pleasant. They far exceeded the agreed upon completion date. Said it would take 2 months. Ended up taking 5 months. I also had to follow up and stay on their ass every step of the way. I constantly had to go around the Foreman, who didn't return calls, communicated poorly and didn't follow through, and call the owner just to get sub contractors scheduled and progress made. First They kept blaming the city permitting department. After waiting a month after they dug the hole, I finally called the city myself and found they never submitted a permit. They owned that mistake and promised improvement. After that they would do a days worth of work, leave for 3 weeks, I would call and complain nothing was being done, they would show up do 2 days worth of work, then leave for another couple weeks etc.. I understand that we were at the mercy of subcontractors. But not even scheduling and leaving your customer high and dry is unacceptable. I had higher expectations for their customer service and logistics. Also, there was no follow up after construction. Not even Just a "Hey how's that pool doing?" Pros: Great Pool, Great work, Good Subcontractors. Cons: Poor communication, poor scheduling/logisitcs. I hope they see this as constructive and made some minor improvements since. In the end, we love our pool.

    Dropping in on a pool is a big commitment and I have to say a scary thing. The other component I…read morethink is conceptualizing the process from start to finish as its a large process to get a pool in there and fine tune all the details. Paradise dialed it in for my family. Getting started was easy, getting down to details and concept was smooth, and the roll out was likewise lengthy but worth it. Equipment has all the bells and whistling we need to be happy all summer long. All their staff were top notch and helpful, we are very pleased with our pool!

    We Rescue Pools

    We Rescue Pools

    (4 reviews)

    If I could leave negative stars I would…read more I had high hopes when I initiated service with this business and it was the biggest mistake. I literally, only lasted 1 month of service with Adrian. This guy is very arrogant, and argumentative. In addition, he calls me and asks me if I have home owners insurance and telling me to file a claim for my pool pump. If I have home owners insurance I should only pay $100 and they will call him to repair the pump. I said thanks and hung up. I went online to pentair and found a licensed contractor through Pentair, and they came to take the pump. They were shocked at the extended of the damage of my pump. After further inspection, it turns out my pump exploded probably from these guys ignorance or maybe intentional to charge my home insurance for this. Attached are the photos and the message from the contractor. I would never recommend this business. Update: The final cost to repair $1,057.75, because In addition to the pump exploding, it cause damage to the plumbing.

    Where do I start, this company honestly works extremely hard. The staff they have are professional,…read morehonest, and hardworking. The owner really does everything in his power to keep every customer happy. He's a very direct person but he's honest. If there is an issue he will fix it 100%. If you are a rude customer I'm sure he tries until you cross the line. Then he tells you to kick rocks. I'm 100% certain that he runs this business with integrity. He overall will help you as much as possible and he will keep your pool looking great. Oh and you can call him direct anytime of the day for pool advise/help even FaceTime. His prices are super fair for what you get. It's all relative because he's a REAL pool company and is CPO Certified. Call him and I bet you will think the same. If you had a bad experience with him send him a text I'm sure he will try to make a right.

    Hot Tubs Plus - hottubandpool - Updated May 2026

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