Maybe you are looking for a hot soak, a cool swim, or like me, you want a hot tub so hot with jets…read morethat beat the knots in your shoulders and back into submission. Even if you don't know what you are looking for, Dennis, Claudia & their family will help you find it. They are so patient, knowledgeable and down-to-earth. You might see them at the home show, the fair grounds, or like me - at Costco! But wherever you see them, be sure to chat them up about their products, you'll be glad that you did. I love their no-pressure sales approach and the considerable amount of knowledge they are willing to share. They have everything from smaller two or four person models, right on up to a large swim spa for the whole family! They even have models that can cool the water to around 60 degrees!And let's face it, with Bakersfield's summer heat, that could make for one refreshing dip! This makes a swim spa or hot tub a serious competitor when considering installing a built-in pool. With it being cooler than your pool and less cost and maintenance. We had our tub installed in November of 2023 and I have to say, it's awesome! The team at Hot Tubs Plus delivered, installed it and set it up. The process was pretty easy and with the model that we decided on, maintenance is a cinch. The saltwater system that we added on is fantastic and really helps with my sensitive skin. We love our new spa and it's been an amazing addition to our outdoor living space.

my son gifted his hot tub to us he had purchased a year prior from Hot tubs plus. he is out of the…read morearea so wanted to ensure the move and setup to our home went without a hitch. because of this he did not hire random movers but went to the company he originally purchased the Hotub to ensure the process was easy and fluid. It was more expensive but worth not having to hassle with an unknown. They sold the hot tub, they installed and set it up for him. He desired the same experience for us. Now, why the one star? Installers were late arriving to our home. Installers filled the tub, added a small amount of chlorine(they said) without the pump running. They did not add the startup packs or any other chemical. They would not modify the electrical outlet cover plate as they did at my sons. They said they could not. It is a small cut out of plastic at the bottom to allow the larger plug to fit. They left us with a plastic tub full of water and no chemical. We paid $750 for the move, $150 for the startup. We complained and they refunded $50. My son when he arrived 3 days later modified(cut an opening) in the electrical box, plugged it in. Tested when it was at temp, no chlorine present, other parameters were not near normal. He PH shocked the tank and added the necessary minerals. It is in parameters and operational. We will be able to use it for the first time tonight. 5 days after the "professional Local dealer install". Escalating to Claudia at the local branch was fruitless. She said they could not modify the plug as it was different than my sons. It was not. We would have had a better review if we hired laborors from the Home Depot parking lot. Less expectations = better results.

Met Gary of Backyard and Home at a Home Show. Very nice and personable guy. But perhaps even more…read moreimportant, very knowledgable and professional. Ended up having a complete bathroom remodel. Incredible job. I was so happy that immediately afterwards I had them do a fireplace insert. Hussain was the lead on the fireplace insert. Great guy! I plan to use this company for future projects. As a Real Estate Broker, I'm seen everything. Trust me, the quality and price from Backyard and Home will be tough to beat!

This business has did nothing but lie to us about equipment being delivered and installed. We have…read morebeen waiting over 2 years for logs to our fire places and they have did nothing but avoid our calls and failed to keep their word on delivery and Instalation.

Paradise built a pool and spa at our home . The pool came out great and we haven't had any issues…read morewith it. We love the way it came out. With that being said, the building process was not pleasant. They far exceeded the agreed upon completion date. Said it would take 2 months. Ended up taking 5 months. I also had to follow up and stay on their ass every step of the way. I constantly had to go around the Foreman, who didn't return calls, communicated poorly and didn't follow through, and call the owner just to get sub contractors scheduled and progress made. First They kept blaming the city permitting department. After waiting a month after they dug the hole, I finally called the city myself and found they never submitted a permit. They owned that mistake and promised improvement. After that they would do a days worth of work, leave for 3 weeks, I would call and complain nothing was being done, they would show up do 2 days worth of work, then leave for another couple weeks etc.. I understand that we were at the mercy of subcontractors. But not even scheduling and leaving your customer high and dry is unacceptable. I had higher expectations for their customer service and logistics. Also, there was no follow up after construction. Not even Just a "Hey how's that pool doing?" Pros: Great Pool, Great work, Good Subcontractors. Cons: Poor communication, poor scheduling/logisitcs. I hope they see this as constructive and made some minor improvements since. In the end, we love our pool.

Dropping in on a pool is a big commitment and I have to say a scary thing. The other component I…read morethink is conceptualizing the process from start to finish as its a large process to get a pool in there and fine tune all the details. Paradise dialed it in for my family. Getting started was easy, getting down to details and concept was smooth, and the roll out was likewise lengthy but worth it. Equipment has all the bells and whistling we need to be happy all summer long. All their staff were top notch and helpful, we are very pleased with our pool!

Home and Leisure "superstore" now there is a name that makes me vomit in my mouth when I try to say…read moreit. They use subcontractors and when there is an issue they refuse to back the subcontractor and just tell you that you have to deal with the sub. Take it from personal experience--Don't, just don't use them.

We purchased a Jacuzzi that was 7×7 .came with free installation & help set up .Oscar the installer…read morewas super awesome. It's a family owned business & all the staff is great & they kept their word on schedule & installation process

Thank you Gino for helping us find the perfect Hot Tub for our home at an amazing price and making…read moreus feel welcomed. Huge shout out to Steve and Oscar for the very professional and informative installation. You should definitely consider checking this place out if you're in the market for a Hot Tub.

From the owner: Customer service, parts, and delivery for Hotspring Spas, Jacuzzi Hottubs, Freeflow, Marquis Spas…read moreand most other manufacturers. We deliver Spas and Hot Tubs in Bakersfield and surrounding areas. Most of Kern County, and cities like Tehachapi, Pine Mountain, Kernville, Delano, Wasco, Frazier Park, Caliente and more.

I absolutely love Poolside Pools! Every time I go to Walmart, I make a stop here. I bring a water…read moresample every week, and they're always so helpful and knowledgeable. My pool has been crystal clear and problem-free for the last four years, thanks to them! ‍ The owner, Charles, is one of the most friendly, loving, and caring people you'll meet. You can truly tell he cares about his employees and the shop--it has a great energy and welcoming vibe. They're even expanding, which is so exciting to see! Honestly, I would choose this place over Leslie's any day. They're not as busy, and once you get the hang of it, it's super easy to test and treat your pool. They'll walk you through it all! Highly recommend this place to anyone who wants great service and a pool that stays in top shape all year long! Five stars all the way!

The worst!! They should be called "No Show Pool Co". This was warranty work through a home warranty…read morecompany, so I could not choose the vendor. The motor was being replaced. Schedule multiple appoints and they were a no show, not even a call or text! Evetime they no showed, I had to make contact to get another appointment scheduled and they always had lots of excuses, but they never apologized or tried contacting me first. Finally show up after 5:30pm and worked on it, (probably only showed up because I reached out at like 4:30pm to see if they were still coming). I had dinner plans and had to leave before they finished. While at dinner, I received a call from them instructing me not to turn the pump on because it was leaking and that they would be there first thing in the morning to fix it. The next day came and went but they were no shows again, surprise! I reached out to see what happened and he said he would come the next morning to do it, the next morning was Thanksgiving Day. He rings the doorbell and wakes up the entire house at 7am on a holiday, just to say he is there to go out back and work on it. He works on it for a bit and then says its good and leaves. A few days later I go look at it and no w it is leaking, which is a new problem and it never leaked before. He says its because he moved everything and the seal broke, but they will not fix it! I do NOT recommend them, a monkey would do better.

They're the best ...they alway have a solution to what ever the problem is ....i would recommend…read moreyou give them a try

Good morning good evening to all I own big hood of pools in Bakersfield and I've done business…read morewith Leslie's supply on Stockdale Highway, Rosedale Highway for over five .. this company five stars all the people that work for Leslie's supply in Bakersfield California are they do and when somebody gives a review that's not favorable there's always two sides to every story. The people that work for supply do their best to make sure that you're informed about what you need to maintain your pool and product that you should use and not use again I give this company a five star rating especially Stockdale location sample sometimes let them just do a test on it and let them direct you in a way that will help you out on a chemical that you need again this is Kurt with big kahuna chance and don't let a bad review or a negative response guide you away from their locations. They have buckets of knowledge just it on to you five stars today five stars tomorrow.

Family owned and operated business. Only sale you what you need .free water testing that a plus…read more they also do manufacture warranty work and thats a huge plus .staff is always friendly and courteous. If you live in Rosedale this should be your first choice for all your pool supplie needs.

This little hidden gem has great customer service and friendly staff at the front desk.read more

Just a family owned store where the owners go the extra mile to help the customer…read more Every time I go in, I leave satisfied with the service and prices. Thank you guys and keep up the good work!!

had the worst experience with a owner our office Help came out to my home told me I Needed 10…read morebags of salt water. It was gonna be $14 a bag. I decided to get my own bags . The lady who called and told me that did not give me instructions not to put in that many bags of salt in my pool. She just told me I needed it so I assumed I needed that much salt not being a Pool expert, not knowing it's her job and I put the salt in. Called to complain about it looking foggy and they ended up not wanting to take responsibility for not explaining the proper instructions. She blamed the customer she blamed me. She blamed me also for putting two water hoses in my pool which where on , my pool has self filing water pump.. I do not have anybody in my house that would do this put the two hoses in. They did not take responsibility. Did not say sorry did not try to fix anything. Nothing for calling and saying I need 10 bags of salt water and that makes no sense to having a service , then she proceeds to say she will not be serving me anymore do you wanna a company who blames the customer and not even apologize for the miscommunication. She said she would've only told me to put in the salt if I was a customer buying from their store not having Pool Service from them . It was her job as to do the proper thing or her office. never expected this from this lady she seemed. very nice in the beginning when I first met her. Would not take responsibility for lack of communication from her and the way she raised her voice was very disrespectful to anyone. And her office help should be more informed when talking to customers , would not recommend this company for anything. There's many pool supply companies if my pool needed salt that should've been their job to put the salt bags in the water in and just tell me ! unacceptable to a customer. I don't know what's happening to this world but lack of Respect should've never called and told me I needed. 10 bags And it will be added to your bill or why would she tell me any 10 bags? Sounds like she just wanted to make a sale do not go there bad bad experience like I said in the beginning, I thought this company take so responsibility possibility for their fault of lack of communication is not a pool service you want to work with , I don't understand why they will call me and tell me 10 bags of salt water, without explaining to me anything so I go get the salt Debbie argued with me and try to prove her point instead of listening she tried to blame me for it when they're the ones who called me and I hired them to take care of my pool. Think before you have your pool service done from them because they have lack of communication. For a business company maybe she was just trying to sell me 10 bags of salt which is 14 dollars a bag. I've never had a business argue with a customer and then hang up on Them , not recommend. This company for any help in your pool do your research before you hire , a company who does the worst customer no customer service blaming customers. What she should've done is said We are gonna put two bags of salt in your pool or whatever was needed Is that OK? Why would she say I need 10 bags it to me did I really need so much my pool is on 15000 gal Do not go here. Worst customer service. No communication, no accountability and no responsibility Customer blames. What does a pool service do?

I wish I had taken pictures during my first visit today, but I was too busy looking at all of the…read moreamazing things this store offers. First of all, the items available are amazing, and most are surprisingly inexpensive . It's worth a visit if you're looking for anything to finish off your decor, or for gifts . We bought a framed painting that is perfect for our bedroom, and was very reasonably priced for an item already framed. (Going back for another next week!) Customer service... They offer water to customers, whether you purchase or not . The staff were extremely nice, but did not try to sell us on anything. They were there when we needed them, and doing their own thing while we browsed. They have bathrooms for guests . Not commonplace for a retail store I will definitely be back since I saw 10 more things I absolutely have to have.

I was recommended this store by a friend. I was in need of a birthday gift and looking for…read moresomething a little different. Bakersfield does not have many cute boutiques anymore. It was located in the back of a shopping center but it was a nice hidden gem. I was greeted by the owner Julie who offered her help. I browsed the store and saw so many items I personally loved. I purchased a cool Cocktail book of recipes from around the world. I also purchased some really cute marble heart coasters. My friend was very happy with her gift. The customer service was great and my gift was even bagged beautifully and ready to give to my friend. I will definitely be returning to The French Quarter.