Met Gary of Backyard and Home at a Home Show. Very nice and personable guy. But perhaps even more…read moreimportant, very knowledgable and professional. Ended up having a complete bathroom remodel. Incredible job. I was so happy that immediately afterwards I had them do a fireplace insert. Hussain was the lead on the fireplace insert. Great guy! I plan to use this company for future projects. As a Real Estate Broker, I'm seen everything. Trust me, the quality and price from Backyard and Home will be tough to beat!

This company is ABSOLUTELY USELESS !!…read more I talked to Hussein over a month ago to order me a part for my hot tube. "Sure, I will get right on it, let me call them, get u a part and we go from there" Have heard , nada, zip, nothing, zilch from this company. This is the 2nd time ordering parts from them that takes an act of God to get accomplished. THERE WILL NOT B A THIRD ATTEMPT!

I currently have rainbow pools for my pool services. Called they 3 different time over a span of 2…read moreweeks and never got a call back. They never answer there phone or call back. Don't go with this service, I'm trying to drop there service but again there not answering.

Horrible !!! Nobody ever picks up the phone nobody ever…read morereturns voice messages awful service the only good thing they're good at is sending bills

Here is what a $200 a month service gets you. Tried 3 times in 5-6 weeks to get them to fix the…read moreissues with our pool. Ignored once and on the second and third complaint we were told we would need to buy a $80 pool rx. Would not recommend.

TERRIBLE experience…read more We had about $2600 worth of repairs for which we signed a proposal. They sent us the invoice before even scheduling the service. I had to then call to request an appointment. They did not arrive the next Tuesday once the service was scheduled, then showed up a few days later with no appointment and left because no one had come to empty the pool. They came back the next night to empty and the technician complained that he had to come late on a Friday. He could not locate our water valves and said he was just going to leave. My husband located it. The next day 2 workers came to acid wash the pool but there was fairly significant ponding still left in the deep end. They were about half-way complete when it began raining. They left without warning and the equipment and materials were strung all over our yard. The ponding sat all night filled with acid and eroded the bottom of our pool surface as well as left 3 horrible long streaks throughout the length of our pool. I sent pictures and they came back on Sunday to fully drain and then complete the acid wash. We were told the "staining" from the erosion was normal and it would improve over time with "brushing" they would schedule. We were sent the bill again and realized half of the equipment was not replaced as per the proposal. They came back to replace and showed up once to "brush". We paid $2000 but complained that the "staining"/erosion was not improving. They did not show up again for over 2 months yet continued to send our unpaid balance on our invoice. After the second brushing (which they did not schedule but again just showed up to our house) we paid the balance but are left with terrible erosion of our pool surface due to the awful acid wash and service. Oversight of the crew was non-existent, and while the owner is very nice, he is obviously greatly lacking in employee training and business/management skills. DO NOT RECOMMEND.

Home and Leisure "superstore" now there is a name that makes me vomit in my mouth when I try to say…read moreit. They use subcontractors and when there is an issue they refuse to back the subcontractor and just tell you that you have to deal with the sub. Take it from personal experience--Don't, just don't use them.

We purchased a Jacuzzi that was 7×7 .came with free installation & help set up .Oscar the installer…read morewas super awesome. It's a family owned business & all the staff is great & they kept their word on schedule & installation process

I dont know where to begin, these guys are awesome, from chemicals to debris cleaning and…read morevacuuming, my pool was sparkling and when i decided to do the work myself because i like to try everything, they still gave me the chance to ask questions and told me im welcome anytime i want to ask about something! I couldn't believe that spirit they got, someone else would not want anything to do with you! Those are true pool heroes and hoenstly what they charge is so reasonable it is almost the same for me to do it or them to do it, but i just like to do things myself, if you are even considering a pool guy or your pool is suffering, don't hesitate to call them, they are trust worthy!

Ripoff they couldn't keep my pool clean excuse after excuse and they once gave me half of a cup of…read morechemicals for my giant pool . Water is green and they supposedly Put chemicals on Friday . When they installed my pump they had a electrician come check it out to tell me I needed to replace wiring when I brought a different electrician found out that none of the pump wiring was connected to the power box . They did service on my pool for 1 month and I got screwed not to mention they installed a filter that is too small for my pool

David was very helpful and knowledgeable getting our pool in tiptop shape. We kinda neglected our…read morepool during this winter but he came out with all of his equipment and got our pool looking beautiful once again. I wish I had taken a before picture to illustrate his hard work.

Here's an update on the exceptional service provided by pool-ologie. I am now trying to get my…read moreneighbors to switch their pool service provider-my pool was never this clear.

I'd give them a zero if I could! The pool technician is subpar. Don't expect this company to help…read morewhen you have algae. I was told to call if ever a problem. I called the company once and the owner once when it happened twice to let them know about an algae issue that I had to take care of myself, which I don't appreciate for $145 full service monthly and he said he quits service effective immediately because I'm not happy with the technician's subpar service. They quit on their customers when pool issues arise. He said my pool is too difficult to take care of lol! Now I'm without service. He wouldn't even give me time to find another company. I don't recommend this company unless you have newer equipment and no issues with your pool at all. They only want to do a quick 10 minute subpar service and move on to the next pool. Beware!!

Amps Pool Service are always there when you need them very professional and on time I would…read morerecommend them!! Thank you for always being there!!

Paradise built a pool and spa at our home . The pool came out great and we haven't had any issues…read morewith it. We love the way it came out. With that being said, the building process was not pleasant. They far exceeded the agreed upon completion date. Said it would take 2 months. Ended up taking 5 months. I also had to follow up and stay on their ass every step of the way. I constantly had to go around the Foreman, who didn't return calls, communicated poorly and didn't follow through, and call the owner just to get sub contractors scheduled and progress made. First They kept blaming the city permitting department. After waiting a month after they dug the hole, I finally called the city myself and found they never submitted a permit. They owned that mistake and promised improvement. After that they would do a days worth of work, leave for 3 weeks, I would call and complain nothing was being done, they would show up do 2 days worth of work, then leave for another couple weeks etc.. I understand that we were at the mercy of subcontractors. But not even scheduling and leaving your customer high and dry is unacceptable. I had higher expectations for their customer service and logistics. Also, there was no follow up after construction. Not even Just a "Hey how's that pool doing?" Pros: Great Pool, Great work, Good Subcontractors. Cons: Poor communication, poor scheduling/logisitcs. I hope they see this as constructive and made some minor improvements since. In the end, we love our pool.

Dropping in on a pool is a big commitment and I have to say a scary thing. The other component I…read morethink is conceptualizing the process from start to finish as its a large process to get a pool in there and fine tune all the details. Paradise dialed it in for my family. Getting started was easy, getting down to details and concept was smooth, and the roll out was likewise lengthy but worth it. Equipment has all the bells and whistling we need to be happy all summer long. All their staff were top notch and helpful, we are very pleased with our pool!