Maybe you are looking for a hot soak, a cool swim, or like me, you want a hot tub so hot with jets…read morethat beat the knots in your shoulders and back into submission. Even if you don't know what you are looking for, Dennis, Claudia & their family will help you find it. They are so patient, knowledgeable and down-to-earth. You might see them at the home show, the fair grounds, or like me - at Costco! But wherever you see them, be sure to chat them up about their products, you'll be glad that you did. I love their no-pressure sales approach and the considerable amount of knowledge they are willing to share. They have everything from smaller two or four person models, right on up to a large swim spa for the whole family! They even have models that can cool the water to around 60 degrees!And let's face it, with Bakersfield's summer heat, that could make for one refreshing dip! This makes a swim spa or hot tub a serious competitor when considering installing a built-in pool. With it being cooler than your pool and less cost and maintenance. We had our tub installed in November of 2023 and I have to say, it's awesome! The team at Hot Tubs Plus delivered, installed it and set it up. The process was pretty easy and with the model that we decided on, maintenance is a cinch. The saltwater system that we added on is fantastic and really helps with my sensitive skin. We love our new spa and it's been an amazing addition to our outdoor living space.

my son gifted his hot tub to us he had purchased a year prior from Hot tubs plus. he is out of the…read morearea so wanted to ensure the move and setup to our home went without a hitch. because of this he did not hire random movers but went to the company he originally purchased the Hotub to ensure the process was easy and fluid. It was more expensive but worth not having to hassle with an unknown. They sold the hot tub, they installed and set it up for him. He desired the same experience for us. Now, why the one star? Installers were late arriving to our home. Installers filled the tub, added a small amount of chlorine(they said) without the pump running. They did not add the startup packs or any other chemical. They would not modify the electrical outlet cover plate as they did at my sons. They said they could not. It is a small cut out of plastic at the bottom to allow the larger plug to fit. They left us with a plastic tub full of water and no chemical. We paid $750 for the move, $150 for the startup. We complained and they refunded $50. My son when he arrived 3 days later modified(cut an opening) in the electrical box, plugged it in. Tested when it was at temp, no chlorine present, other parameters were not near normal. He PH shocked the tank and added the necessary minerals. It is in parameters and operational. We will be able to use it for the first time tonight. 5 days after the "professional Local dealer install". Escalating to Claudia at the local branch was fruitless. She said they could not modify the plug as it was different than my sons. It was not. We would have had a better review if we hired laborors from the Home Depot parking lot. Less expectations = better results.

Met Gary of Backyard and Home at a Home Show. Very nice and personable guy. But perhaps even more…read moreimportant, very knowledgable and professional. Ended up having a complete bathroom remodel. Incredible job. I was so happy that immediately afterwards I had them do a fireplace insert. Hussain was the lead on the fireplace insert. Great guy! I plan to use this company for future projects. As a Real Estate Broker, I'm seen everything. Trust me, the quality and price from Backyard and Home will be tough to beat!

This business has did nothing but lie to us about equipment being delivered and installed. We have…read morebeen waiting over 2 years for logs to our fire places and they have did nothing but avoid our calls and failed to keep their word on delivery and Instalation.

I currently have rainbow pools for my pool services. Called they 3 different time over a span of 2…read moreweeks and never got a call back. They never answer there phone or call back. Don't go with this service, I'm trying to drop there service but again there not answering.

Horrible !!! Nobody ever picks up the phone nobody ever…read morereturns voice messages awful service the only good thing they're good at is sending bills

Here is what a $200 a month service gets you. Tried 3 times in 5-6 weeks to get them to fix the…read moreissues with our pool. Ignored once and on the second and third complaint we were told we would need to buy a $80 pool rx. Would not recommend.

TERRIBLE experience…read more We had about $2600 worth of repairs for which we signed a proposal. They sent us the invoice before even scheduling the service. I had to then call to request an appointment. They did not arrive the next Tuesday once the service was scheduled, then showed up a few days later with no appointment and left because no one had come to empty the pool. They came back the next night to empty and the technician complained that he had to come late on a Friday. He could not locate our water valves and said he was just going to leave. My husband located it. The next day 2 workers came to acid wash the pool but there was fairly significant ponding still left in the deep end. They were about half-way complete when it began raining. They left without warning and the equipment and materials were strung all over our yard. The ponding sat all night filled with acid and eroded the bottom of our pool surface as well as left 3 horrible long streaks throughout the length of our pool. I sent pictures and they came back on Sunday to fully drain and then complete the acid wash. We were told the "staining" from the erosion was normal and it would improve over time with "brushing" they would schedule. We were sent the bill again and realized half of the equipment was not replaced as per the proposal. They came back to replace and showed up once to "brush". We paid $2000 but complained that the "staining"/erosion was not improving. They did not show up again for over 2 months yet continued to send our unpaid balance on our invoice. After the second brushing (which they did not schedule but again just showed up to our house) we paid the balance but are left with terrible erosion of our pool surface due to the awful acid wash and service. Oversight of the crew was non-existent, and while the owner is very nice, he is obviously greatly lacking in employee training and business/management skills. DO NOT RECOMMEND.

Home and Leisure "superstore" now there is a name that makes me vomit in my mouth when I try to say…read moreit. They use subcontractors and when there is an issue they refuse to back the subcontractor and just tell you that you have to deal with the sub. Take it from personal experience--Don't, just don't use them.

We purchased a Jacuzzi that was 7×7 .came with free installation & help set up .Oscar the installer…read morewas super awesome. It's a family owned business & all the staff is great & they kept their word on schedule & installation process

I dont know where to begin, these guys are awesome, from chemicals to debris cleaning and…read morevacuuming, my pool was sparkling and when i decided to do the work myself because i like to try everything, they still gave me the chance to ask questions and told me im welcome anytime i want to ask about something! I couldn't believe that spirit they got, someone else would not want anything to do with you! Those are true pool heroes and hoenstly what they charge is so reasonable it is almost the same for me to do it or them to do it, but i just like to do things myself, if you are even considering a pool guy or your pool is suffering, don't hesitate to call them, they are trust worthy!

Ripoff they couldn't keep my pool clean excuse after excuse and they once gave me half of a cup of…read morechemicals for my giant pool . Water is green and they supposedly Put chemicals on Friday . When they installed my pump they had a electrician come check it out to tell me I needed to replace wiring when I brought a different electrician found out that none of the pump wiring was connected to the power box . They did service on my pool for 1 month and I got screwed not to mention they installed a filter that is too small for my pool

David was very helpful and knowledgeable getting our pool in tiptop shape. We kinda neglected our…read morepool during this winter but he came out with all of his equipment and got our pool looking beautiful once again. I wish I had taken a before picture to illustrate his hard work.

Here's an update on the exceptional service provided by pool-ologie. I am now trying to get my…read moreneighbors to switch their pool service provider-my pool was never this clear.

I'd give them a zero if I could! The pool technician is subpar. Don't expect this company to help…read morewhen you have algae. I was told to call if ever a problem. I called the company once and the owner once when it happened twice to let them know about an algae issue that I had to take care of myself, which I don't appreciate for $145 full service monthly and he said he quits service effective immediately because I'm not happy with the technician's subpar service. They quit on their customers when pool issues arise. He said my pool is too difficult to take care of lol! Now I'm without service. He wouldn't even give me time to find another company. I don't recommend this company unless you have newer equipment and no issues with your pool at all. They only want to do a quick 10 minute subpar service and move on to the next pool. Beware!!

Amps Pool Service are always there when you need them very professional and on time I would…read morerecommend them!! Thank you for always being there!!

Paradise built a pool and spa at our home . The pool came out great and we haven't had any issues…read morewith it. We love the way it came out. With that being said, the building process was not pleasant. They far exceeded the agreed upon completion date. Said it would take 2 months. Ended up taking 5 months. I also had to follow up and stay on their ass every step of the way. I constantly had to go around the Foreman, who didn't return calls, communicated poorly and didn't follow through, and call the owner just to get sub contractors scheduled and progress made. First They kept blaming the city permitting department. After waiting a month after they dug the hole, I finally called the city myself and found they never submitted a permit. They owned that mistake and promised improvement. After that they would do a days worth of work, leave for 3 weeks, I would call and complain nothing was being done, they would show up do 2 days worth of work, then leave for another couple weeks etc.. I understand that we were at the mercy of subcontractors. But not even scheduling and leaving your customer high and dry is unacceptable. I had higher expectations for their customer service and logistics. Also, there was no follow up after construction. Not even Just a "Hey how's that pool doing?" Pros: Great Pool, Great work, Good Subcontractors. Cons: Poor communication, poor scheduling/logisitcs. I hope they see this as constructive and made some minor improvements since. In the end, we love our pool.

Dropping in on a pool is a big commitment and I have to say a scary thing. The other component I…read morethink is conceptualizing the process from start to finish as its a large process to get a pool in there and fine tune all the details. Paradise dialed it in for my family. Getting started was easy, getting down to details and concept was smooth, and the roll out was likewise lengthy but worth it. Equipment has all the bells and whistling we need to be happy all summer long. All their staff were top notch and helpful, we are very pleased with our pool!

Erik is great. He's done my pool service for close to a year now. He's very knowledgeable, rates…read moreare reasonable, and he's on time. When we initially contacted him, we were concerned because the big pool supply place in Bakersfield was telling us we needed to drain our pool and pour tons of chemicals to make it right. Erik was able to diagnose that this was not the case, that rather our pool had just been drained and just needed the initial chemicals to begin (saving us tons of money and aggravation). He does our weekly maintenance and is good at helping us with any issues or questions we might have. Our pool is always nice and clean all year round. I recommend him if you are looking for a pool guy.

Erik of Mahalo Pool Care has serviced my pool for over 5 years. After struggling with clarity and…read morechemical balance, hiring Erik to care for my pool and relieve my pool stress has been one of my better life decisions. Erik is always professional, reliable and easy to work with and will go above and beyond to resolve my pool issues. I am always amazed at how crystal clear the pool looks and feels with no more scale lines!! I give Mahalo Pool Care my highest recommendation possible.