Top Dog has been a trusted local vendor for a long time. They have always been willing to help, even when I'm not making a purchase. They service most of the products they sell and offer free water testing, which has been a huge help to me. I've used them for service calls, and they always stand behind their products. They are incredibly knowledgeable and, in my experience, the friendliest pool supply store in Bakersfield. They have assisted me with both warranty and non-warranty repairs, and their prices are fair. Jerry, in particular, is very knowledgeable and consistently goes out of his way to help read more

Top Dog Pool Supply - Don't cry Top Dow will help - Pool & Hot Tub Service Near Me - Bakersfield, California

I bought my house in May this year. we didn't know anything about pool pumps but our house is really close to Top Dogs so I thought we would start there. I have been there 4 times, having dealt with 3 of the people working there, each one seems to hate there jobs. By the way they talked to me, you would think that they were doing me a favor by allowing me in there store. Not owning a pool before, they said that for $139 they would send somebody out and they would explain it to me. When this guy came out and saw our system, the first thing he said was, " Oh, this is it ? I thought it was going to be a complicated system.". He spends 5 min telling us what each part is, then says, " Do you have any questions ?" If I don't know anything about pool pumps how do I know what to ask. He was gone in 15 minutes, we are out $139 dollars and still don't know much, learning online now. Well, never going back there again read more

New Owners are aways helpful. When ever I have a problem with my swimming pool . Always seems to have what I need.

Amazing service! Went to Top Dog for a new skimmer, works perfectly btw. A young girl Ruby helped me out. Incredible customer service and a friendly attitude! Helped me find everything I need and even gave some tips on cleaning. read more

I went to Top Dog Pool supplies last week to have the pool water tested. Everything came back normal except our phosphates were sky high. I went home and added phosphate remover (Phos free) and i left water circulate through the filter. I went back to Top Dog today and had my water tested again. The phosphates came down but all of the sudden the water hardness and cyanuric acid readings more than doubled in six days. The water hardness went from 207(last week) to 450(today). The cyanuric acid went from 85 to "over 152". Apparently their machine doesnt read higher than 152. The young guy said those readings were so high our water was no good. Our water is only 1 year old and well maintained. I was shocked that our water was already bad. That same guy told me i basically have to drain our pool entirely and refill to remediate the issue. I went home got another water sample and had Top Dog retest the water...again the readings were sky high. The same guy said they've had 3 callers (today) concerned with their results about high cyanuric acid issues. Top Dog even stated he thought their water tester could be acting up. Luckily, I asked him to let me keep the remainder of that water sample and took it to Leslie's Pools for 2nd opinion. Leslie's said "before you show me your results from Top Dog, allow me to test your water so you know its an unbiased result" Long story short, my cyanuric acid is a smidge high, but my water hardness is normal and my total dissolved solids is normal. Leslie's says my water is still good. One thing Leslie's said I can drain a couple of feet and refill to bring down the cyanuric acid. He said draining entirely is not a good idea. I'm so glad i got a second opinion before wasting so much water. Top Dog's customer service is good. I'm just not convinced that some of the workers fully understand water chemistry. For that reason I'm taking my business elsewhere. read more

I just received a very nice note from Top Dog Pool Supply. They apologize for having to charge as much as they do as they cannot compete with online suppliers. That said I appreciate them contacting me.The fact remains, it is difficult for some businesses to compete with online services. If you need something immediately you can always go to a brick and mortar business but as I said expect to pay more than you have to for online purchases. read more

Top Dog Pool Supply - Pool & Hot Tub Service Near Me - Bakersfield, California

Took a picture in of my pool pump and used pool filter they were able to identify filter off picture and luckily fix sell me part to fix leak in pump. Very knowledgeable and friendly. read more

Probably the best pool service in town our pool equipment was 18 years old it need a lot of work Jim and his staff did a fantastic job. Thank you Top Dog David B read more

Great place to find everything you need for your pool or your hottub. Always honest answers to all of our questions. Very reasonable pricing... and they always have it in stock. Honesty and integrity... no pushy salespeople. read more

I called Top Dog when we needed help with pour pool , they did a great job and even though I could have saved a little money going with someone else . The reason I chose Top Dog is because the staff is so knowledgeable and honest . They let me know when I can save money choosing one product over another. They never try to sell me anything , they just help me . Best pool supply place in town ! read more

What an awesome place! I love that they don't try to sell you much more than you need like other places do! Very friendly and knowledgeable staff to say the least! Highly recommended! read more

We had a pool in bad shape and they helped an owner rehab and talked me through each step of the process. No upselling, just real answers. I needed to adjust my Cyanic Acid and the chemicals cost $34 at Top Dog and $80 at a competitor that everybody knows. They are the Top Dog at supporting pool owners with tech support and ultra low cost pool supplies. read more

I enjoy shopping at Top Dog. Sales staff are very friendly and they're very knowledgeable. Here's a shout out to Brian; you're awesome! Thanks for the great advice! read more

Great service! I went in because my pool vacuum had stopped working after a recent storm. They took it home overnight and tested it and said everything was fine. They advised me to clean my filters and see if that helped. They did all of the aforementioned without charging me anything! It turned out that it was just my filters. I really appreciate their honest customer service. I just wish they had a location in the northwest! read more

I was extremely disappointed with this company . We have purchased many parts and motors from them in the past but we recently went back to get service on a sweeper and they where extremely rude and unfriendly . I will never shop or refer to them anymore like I have done in the past. My husband had to go down to home a leisure instead and they where very helpful . I never make review for any place but I was surprise at how they where . It almost felt like they thought I didn't have money and stereotyped me because I'm Latino so they decided they would treat us terrible . read more

Great place for your pool there is no better place to shop. If you're looking for knowledgeable service and good people this is the place to go read more

Will never go anywhere else in Bako again! Like EVER! They had the most helpful and full staff I have seen. They don't push anything and don't push their product, they walked me through steps I needed to un"swamp" my pool after a weekend away and a house guest that didn't shock it or care for it. I spent a week working with ..let's just say another place in town, that did nothing but tell me, oh yeah....we sell this. And 30$ and no progress later I finally am seeing results in my pool after one visit to Top Dog. Just saying, they are Top Notch! Water tested by one person, another located a part, another gave me instructions....it was perfect and the staff came together to help me solve my problem. Their parts inventory including filter replacements for my filter were amazing and they sold the upgraded higher capacity, not factory filter we needed. In stock, on hand. I love you Top Dog, this family is a customer for life! And thanks for the new water testing bottle so I don't have to bashfully bring the other guys bottle in next time! My pool is already clearing up! read more