Cancel

Open app

Search

Best Buy - Corona

2.5 (268 reviews)
Closed 10:00 am - 9:00 pm
Updated 2 months ago

Best Buy - Corona Photos

You might also consider

Recommended Reviews - Best Buy - Corona

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Justin Z.

I have been a loyal Best Buy customer ever since my father first took me there to buy a computer desk and a computer. I even recently purchased a new washing machine at the store near where i live earlier this year, and I was given a gift card as a promotional offer (see attached photo). Today, I was subjected to extremely poor treatment by the staff. It's my first time visit this location's. The employees kept giving me a hard time, insisting that I needed to speak with a manager for every issue. When the manager finally arrived, they completely ignored us. Things took a turn for the worse when, after a brief exchange, I was suddenly and without any notice or justification, warned that I was "Trespassing." I felt deeply insulted--I've lived in this city for 27 years and have never encountered a store manager acting like a dictator, declaring that I was invading their territory. It seemed that the manager was intoxicated by her own authority, or perhaps it was due to my Asian background. I couldn't help but notice that most of the customers in the store were white, and this city has a predominantly white population, which made me feel that I was being discriminated against. From the moment I entered, no one offered to assist me or greet me. I would rather toss the gift card they gave me into the trash than step foot in a store that defines me as trespassing. Do yourself a favor and avoid this location at all costs--don't let their so-called "authority" bully or discriminate against you.

Brand new TV I paid $3500 for with no factory straps as well as no remote control inside the box and no cable to plug it into the wall
Alex W.

Customer service is essentially nonexistent, purchased a brand new $3500 TV at this location just to find out that the box had already been opened because there was no cord to plug it into the wall, including no remote that came with the TV..... PLEASE PLEASE PLEASE do yourself a favor and do not ever ever ever buy anything from this Best Buy ever again and save yourself the heartache and pain and misery because once something goes wrong and you need to actually speak with a person or a human being, you might as well forget about it because it's not gonna happen. Brand new TV as you can see loading it up into my truck with no straps on it and found out it had already been opened once I brought it home (look @ pics below)...

Window HP computer

Service was amazing Kaylee was good and attentive with what I needed. She recommended me a good laptop and will be buying it as soon as possible.

Huge sign makes it easy to find

See all

1 month ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 months ago

Helpful 1
Thanks 1
Love this 1
Oh no 2

3 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Helpful 0
Thanks 1
Love this 0
Oh no 0

4 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Alex W.
140
28
26

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Helpful 1
Thanks 2
Love this 0
Oh no 0
Photo of Vida V.
0
10
14

9 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 3
Thanks 0
Love this 3
Oh no 0
Photo of Jeff M.
34
10
15

2 years ago

Helpful 0
Thanks 1
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of J M.
0
47
7

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Helpful 0
Thanks 1
Love this 0
Oh no 0
Photo of Jay D.
57
225
40

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ivamae H.
162
10
2

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1
Photo of Mark H.
476
226
194

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Joel S.
0
91
30

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Chris A.
132
30
11

2 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 2
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Mon A.
0
16
1

2 years ago

am it giving 1 star for now coz i have been wating for so long and no one is helping me at the computer right now.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 7

Best Buy - Corona Reviews in Other Languages

Ask the Community - Best Buy - Corona

Need to know who I can talk to in senior management or address to send a letter about my horrible and tiring store experience on Dec 12, 2020?…

Don’t See Your Question? Ask Away!

Review Highlights - Best Buy - Corona

Kevin did ALL he could to help me and prevent me from having to go to an Apple store.

Mentioned in 5 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Electronics 1,076 times last month within 15 miles of this business.

Verify this business

Sam's Services

Sam's Services

4.7(37 reviews)
0.8 mi

Sam's came out to do an inspection from a home warranty claim. They fixed what another HVAC company…read moredid wrong. The tech was very knowledgeable and didn't try and upscale us for anything. We are definitely using them with out a warranty issue to be our regular maintenance company.

One star is generous. Our experience with this service call was both bewildering and deeply…read moredisappointing. Communication with Sam prior to his arrival was prompt and courteous, and we genuinely expected a smooth visit based on those initial interactions. Unfortunately, what unfolded was the polar opposite. Sam arrived at our home on time and was guided to the laundry area where we explained the issue. Without further discussion, he dropped his tool bag and immediately demanded the $80 home warranty service fee--before even beginning diagnostics. When we asked how to remit payment electronically, things took an unexpected turn. Sam became visibly agitated. He handed us a piece of paper containing only generic dispatch notes from the warranty company--no payment instructions, no personal contact info, no business credentials. When we reiterated we were ready and willing to pay electronically via Zelle (or any other method he preferred), he crossed his arms, huffed, and flat-out refused to engage. Within moments, he picked up his tools and stormed out of our home without saying another word. It was abrupt, unprofessional, and left us stunned. We immediately contacted our home warranty provider, who assured us they reached out to Sam directly. Despite several attempts, Sam refused to return to complete the service call and would not acknowledge or accept any explanation from their team. In over 35 years of homeownership, I have never been treated this way by a service professional. If Sam was having a difficult day or dealing with a personal matter, a simple call to reschedule would have been understandable. But to show up, behave aggressively, and leave without cause or communication is unacceptable. No apology has been offered, and two days have passed with zero follow-up--so it is safe to say none is coming. We treated Sam with respect and kindness. All we asked for was the same in return.

Photos
Sam's Services - We value our senior citizens! Get 50$ off on appliance repairs for those 65+
 Offer valid until 30  November 2024

We value our senior citizens! Get 50$ off on appliance repairs for those 65+ Offer valid until 30 November 2024

Sam's Services
Sam's Services

See all

Premier Ace Hardware

Premier Ace Hardware

4.0(30 reviews)
1.0 mi

You know I've lost my marbles when I confess to going to the biggest, newest, friendliest,…read moreimmaculate hardware store in Corona to buy... wait for it... HOMEMADE pies. OK, the hardware store is great too. In fact, it is so mind boggling, big and beautifully stocked, we made a point of bringing the grandkids another time. Just as I suspected, they found things they never knew would be in a hardware store. Fun things like Lego sets, garden art, candy, toys, ice cream, kiddee pools. But my primary interest, and latest chatter around town, was to check out their freezer case which was filled with a variety of frozen fruit pies from The Pie Co. in Ripon CA. Why Ripon is notable? If you know anything about Ripon, you already know it is an unremarkable little town in Central California. It happens to be in the San Joaquin Valley, California's rich heartland. Nearby are vast fruit and nut orchards and rural roads lined with wild blackberry bushes. Apparently, around 2008, some rolling-pin-wielding granny saw real potential here, started a business making these frozen, (mostly) fruit pies, and best of all, distributed them through premiere Ace Hardware stores. These nostalgic pies might even bring tears to your eyes... peach, apricot, rhubarb, boysenberry, apple, pumpkin, to name a few. While I have had better, more flakey crusts, the real treasure is the generous,natural fruit fillings with minimal sugar and less thickener. They're really good. If that's not enough, Ace Hardware is cleverly marketing their own brand of ice cream sandwiches in several different flavors. But the clincher is, they sell them for 8c. Yes, eight cents. How to resist? You dont. They only allow one per customer. But that has not stopped me from a second, same-day visit after hitting up Trader Joe's and Claro,'s famous Italian market found in the same center, The Shops at Dos Lagos. I bring my ice chest. For now, I have pretty much ignored the long aisles of the most incredible, abundant, inventory, tools, hardware, or any of the other fascinating gadgets, toys, supplies they carried. That will come soon enough. But there is no argument this is a very special store. Glad to have a hardware store with a hometown feel and friendly faces.

Really cool Ace store. Great service along with a great selection of products. The staff here is…read morealways welcoming, knowledgeable and friendly. The store itself offers a great variety of items including paint. The staff is really helpful. I would highly recommend dropping in if you're in need of anything for home repair.

Photos
Premier Ace Hardware
Premier Ace Hardware - Bulk Tubing, poly vinyl rubber, sold by the foot.

Bulk Tubing, poly vinyl rubber, sold by the foot.

Premier Ace Hardware

See all

Sleep Number

Sleep Number

2.9(26 reviews)
0.2 mi
$$$$

I've always loved the sleep number bed I got years ago. In the process of buying a new one - larger…read morein size - I had to transfer that bed to my other home since I was also renovating and making room for new furniture. Therefore, the pain of having to make do without my sleep number bed began. As I wait for my king size i8 sleep number bed to be delivered, I had to tolerate sleeping on a regular tempur-pedic type mattress. I'm sorry to say my body aches journey - shoulders and arms mostly - began and to this day still recovering from them even though I've had my new bed for a few days. Trust me, having a sleep number bed is well worth it and why not?! You work hard therefore rest and sleep are important aspects in a healthy lifestyle. So go ahead and splurge. Besides, Sleep Number has so many promos and special financing so having one of these beds to fit your taste and comfort is much more affordable and attainable unlike before.

Worst customer service experience of my life. My bed felt nothing like the bed in the store. It…read morefelt like a 7k air mattress. I've been more comfortable tent camping. Customer service will NOT disclose to you the $215 pick up fee to come to your home. I was told to "give the mattress a shot without the base" only to return the entire mattress 2 weeks later. Don't fall for the "nothing to lose, 100 days at home" BS sales tactic. They charge you to pick up and a restocking fee. All in all I paid about $800 for the privilege of 7 weeks of the worst sleep of my life. Do yourself a favor, go to any other mattress store before you commit to an overpriced air mattress. I wish I had! Sit and sleep in Norco has all the leading brands and are transparent about their return policy. Reply to Chris: Sorry but the whole "it's in our fine print!" spiel is just another SNAKE OIL SALESMAN tactic. Hoping my review properly warns at least some people, because your employees won't. "It's in our multi page contract that you consented to" OH PLEASE!

Photos
Sleep Number
Sleep Number
Sleep Number

See all

Ross Dress for Less

Ross Dress for Less

2.1(37 reviews)
0.2 mi
$$

Had to find someone to help you with questions. Very limited selection of clothing. The price are…read moresomewhat reasonable. The location is big but quite empty.

Rude rude rude. We…read moreput a shopping cart of items on hold-customer service girl said they could put our things on hold until the end of the night l/at closing-Cool...right up until we were leaving and the loss prevention guy says "nope" we only hold for an hour, but I can give hours 2 hours" Since it's close to closing and you have so much stuff.. To be clear It was 6:50pm. At 8:45 we came back to a new guy...and different staff all around. Super defensive, rude and to be honest, borderline combative -somehow they vacillated between we don't know what you're talking about and the last guy had a note that said 7:30pm... I got frustrated because all we wanted to do was find the stuff we had spent a pretty decent amount of time shopping for earlier, and..... Could they please just tell us where it went because we couldn't find ANY of the items (there were at least 20). We got shifting stories from each person we asked to help us and ultimately left with zero merchandise. Would have been at least $300-$400 in sales. I guess that doesn't matter to them. They were not only rude-but made it seem like we were in the wrong for having been given bad information in the first place. Store was very messy-dirty-unorganized, staff was crazy rude.... not like the other Ross stores I have been to. I used to defend coming here to my husband-but he's right-it's a nasty crapshoot coming here-and that's why he hates shopping at Ross-I guess I have to agree with him. If I could give them negative stars, I would. I hardly ever leave reviews-but if I can spare someone the hassle of coming here-it will make our crummy experience less painful.

Photos
Ross Dress for Less
Ross Dress for Less
Ross Dress for Less

See all

Best Buy - Corona - electronics - Updated May 2026

Loading...
Loading...
Loading...