I want to update my previous review of Sit 'n Sleep because they really stepped up and made things…read moreright. At first, I had a frustrating experience with my mattress and base, and I didn't feel like I was getting the help I needed. But after everything was said and done, their team followed through in a big way. They sent someone out to inspect the mattress, worked with me on a solution, and ended up replacing it with store credit so we could get something that actually works for us. On top of that, they corrected the issue with the base--we were originally given the wrong one--and made it right by upgrading us. That's what customer service is supposed to look like. It took some time, but they stood behind their product and took care of us. I appreciate them making it right and earning back our trust.

It was quick enough, but Floyd could work on his customer service/social skills. For a guy who…read moreloved repeating how long he's worked for the company, he seems to not understand how to talk to people. Pro Tip: Don't immediately make a joke about the customer being beaten up when she says she has back pain (domestic violence is a real thing people experience), don't make light of her debilitating OCD, laugh, and say you'll cure it. Also, don't bring up religion. You don't know someone's history with the religion you're trying to convert them to in the middle of the mattress shop. If I wasn't so desperate for a mattress, I would have left.

This place is great!…read more We saved so much money going through Mattress Firm Corona Gallery & Outlet! Seriously, my husband and I were thinking about going to the Purple store directly. I'm so glad that we didn't do that! We would have missed out on some great deals. We scored on the President's Day sale! John was our salesperson and he was great. John was very honest and straightforward. I felt like we could trust his advice and suggestions. They sell Purple and many other brands. We love our new bed! Saved a ton of money. Check this place out if you are in the market for a new mattress or bed frame. :)

I had wonderful experience with Marcos, he was very informative and had the customers best interest…read morein mind without breaking the bank. The selection for my price range was a good selection I appreciated the wonderful customer service and experience

Recently, I needed a new bedroom set. I was looking for particular aesthetic. The staff helped me…read morelocate the ones that I needed. I am very satisfied with the set that I got and with the prices, definitely check them out they go above and beyond.

Service was good to the point where I felt I was forced to get a sofa couch I didn't originally…read morechoose. Still not happy with it. Only because there wasn't much of a selection to fit through my apartment. Same with the mattress I got from them. The original mattress wasn't available. Which lead me to get another one to accommodate me they said pick any other. I purchased in August 2023. The mattress sinks in one side. It's been painfully hurting my back. They offered to pick it up for 50$ to have the Ashley rep inspect it. Which means I'd be without a mattress. OR for me to purchase another mattress. While it goes through its claims / warranty process. The value isn't worth that place to ever purchase anything anymore. The material on the table I got chipped off. Really wasted investing there. Cute stuff _ just don't recommend their quality

Very knowledgeable and good prices. Accommodating to all of our needs and friendly!!! Extremely…read moresatisfied with our experience and service!!!

Great service, and not overly pushy like other places. Gave me a fair deal and did not try to…read moreupsale me.

We purchased a king firm mattress and a set of dresser and chest. Everything was carefully…read moredelivered, however, the chest had a manufacture defect that caused one of the drawers not to open properly. We called the shop and they came out the following day to check out the issue, without hesitant they told us that they will replaced the chest for us because the drawer was broken. True to their words we received the replacement on the exact time frame they had promised us. Absolutely impressed with the service and of our merchandise. Highly recommend. Small family business with high quality service.

This place dont deserve any star. My husband purchased a dresser and was delivered to us BROKEN and…read morel called the store and spoke to lady she said to bring it to store and she will give us our money back. I called again today and keeps saying that my husband bought it not me and refuses to speak to me.

I did a bunch of research before I settled on Bob's. I read the reviews about delays and still gave…read morethem the benefit of the doubt. I just moved into a small place so my furniture options were limited. I made a decision on a 3-piece modular sofa set and then a separate dining table. A total of $2600. The in-store sales guy was cool. Gave me space to look around, no pressure. That's the second star. Once I decided on what I was getting, he mentioned it was gonna take about a month "or so" to be delivered. As soon as those words were processed, I recalled the yelp reviews. I pressed on. A month later (today), a few days before delivery date, I get a text asking me to confirm my delivery date. An hour later, I get 3 texts telling me my order contains "items not yet available". Two hours after that I get a 4th text with the same message. Ok so wait, I need to confirm my delivery date, yet you don't even have the items? I check my order online and it says something different. That my delivery date is now a week after the original one but that I need to confirm the actual delivery window for 2 weeks after that. In total another 3 weeks wait. I start a chat to confirm all of this, which they do. I ask for a 20% discount for the inconvenience thinking they might counter with 10% to cover the delivery and setup. They counter with $50. 2% of a $2600 order. I'm out now almost 2 months without furniture. I cancelled the order and will take my business elsewhere. Unless they guarantee delivery the same day, I would steer clear of Bob's. Sad too, they had other furniture I had on a list for later. Now they've lost my business for good.

Great selection of furniture. Outlet pricing but best of all great service! Staff here are there…read morebut not following you. An easy place to shop for whatever you need. Recliners are comfortable, couches, dining room, living room and bedroom sets. Large space to explore. The back is the outlet area with rugs, single pieces couches chaise loungers. Plenty of parking right in front. Bring ur car to the front for loading smaller pieces or the back garage bay opens up for larger pieces.

I bought one mattress and it was a very pleasant experience. It appears to be family owned and…read moreoperated. I then returned later to purchase another mattress and was a gun happy with my experience. I would recommend supporting this local business.

Bryce was fantastic. He helped my husband and I find the perfect couch. We sat on almost every…read morecouch in the store and he was so patient and not pushy at all. He even helped with finding my daughter a dresser. The financing deal they had going on was so good we added a 2nd couch for our front room. Also, Nidal made us the BEST COFFEE when we were all done. Thanks guys.

Don't purchase the extended warranty. It's a waste of money. Have a torn in my love seat,…read moreunderneath the recliner foot reat and claim was denied. "We don't cover tears on the seam." Tear was made by the wood frame on the loveseat structure. If you're not going to cover seam repairs, than build a better product that won't tear under NORMAL use.

I have never come across such a highly rated business that is legitimate. I tend to be skeptical of…read moreplaces with only raving reviews, but every positive thing you read about slumber n serenity is true. Vince is the kindest person to walk this earth! He is honest and helpful and a wonderful person. My dad purchased a mattress from him for my Christmas present. Vince delivered it to my home (which is not conveniently located). When it ended up not being the perfect fit, Vince generously helped me exchange it. I love my new bed and am feeling inspired to be as kind and helpful as Vince. Thank you!

Slumber N Serenity is a small but mighty, family-owned mattress shop that absolutely delivers…read more Don't let the size fool you--there are plenty of mattresses to test, with options and price points that work for a wide range of budgets. What really stood out was the service!! From helping us find the right fit to delivery, schelpping upstairs, and removal of our old mattress, everything was seamless and stress-free. You can tell they truly care about their customers and take pride in what they do. While I probably won't need another mattress for another 7 years, I would 100% come back--and happily recommend Slumber N Serenity to anyone looking for quality, value, and excellent service from a local, family-run business.