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    Sofa Plus

    4.0 (3 reviews)
    Open 11:00 am - 5:00 pm

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    8 years ago

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    10 years ago

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    Furniture City

    Furniture City

    2.6(59 reviews)
    1.0 mi

    Limited items still available with price cuts. Restrooms are non op. On all floors head inside mall…read morefor facilities. Elevator in working condition, escalator is non op. 3rd floor has mattresses, recliners, office chairs and as is items but very limited. First floor is the main showroom. Couches, recliners, massage chairs, dining and living room sets, beds, accent chairs, tables. Service was helpful. Located at the Tyler mall on the west side of mall off Tyler St.

    Screw this place and all the crooks that work there. If only I had seen all these reviews before…read morebuying anything. After spending $6000 on furniture, I expect the bare minimum of delivering what is promised. 12/2025 I buy a dining table, 6 chairs, a tempurpedic mattress and base, all floor model pieces as the store is closing down (now I see why). I am told that the table will be detailed before it is sent out. The shipment arrives and the chip on the table is still there, untouched. Fine, if that was my only complaint, I would have let it go. Instead there is a HUGE stain on the mattress cover, the zipper to the mattress cover is broken, a metal bar is missing and they did not deliver the remote to the mattress base. Fast forward several calls and promises of someone delivering or shipping, they deliver the bar...no technician to fix the table and still no remote. Several more calls later they say they can't do anything about the table or the mattress pad. At this point I don't care anymore, I just need the remote. I had to physically go down there and get the remote and these SOBs hand me the remote and say it's easy to program, here you go. I'm not even convinced it's the right remote. Absolutely not worth the time or money. Crooks=Amer, Maria, Gabriel, Sayed. Stay away from this one and all their sister locations.

    Photos
    Furniture City - Store closing soon

    Store closing soon

    Furniture City - Escalators 3 floors

    Escalators 3 floors

    Furniture City

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    Bob's Discount Furniture and Mattress Store

    Bob's Discount Furniture and Mattress Store

    1.7(136 reviews)
    1.1 mi
    Offers payment plans
    Established in 1991

    I did a bunch of research before I settled on Bob's. I read the reviews about delays and still gave…read morethem the benefit of the doubt. I just moved into a small place so my furniture options were limited. I made a decision on a 3-piece modular sofa set and then a separate dining table. A total of $2600. The in-store sales guy was cool. Gave me space to look around, no pressure. That's the second star. Once I decided on what I was getting, he mentioned it was gonna take about a month "or so" to be delivered. As soon as those words were processed, I recalled the yelp reviews. I pressed on. A month later (today), a few days before delivery date, I get a text asking me to confirm my delivery date. An hour later, I get 3 texts telling me my order contains "items not yet available". Two hours after that I get a 4th text with the same message. Ok so wait, I need to confirm my delivery date, yet you don't even have the items? I check my order online and it says something different. That my delivery date is now a week after the original one but that I need to confirm the actual delivery window for 2 weeks after that. In total another 3 weeks wait. I start a chat to confirm all of this, which they do. I ask for a 20% discount for the inconvenience thinking they might counter with 10% to cover the delivery and setup. They counter with $50. 2% of a $2600 order. I'm out now almost 2 months without furniture. I cancelled the order and will take my business elsewhere. Unless they guarantee delivery the same day, I would steer clear of Bob's. Sad too, they had other furniture I had on a list for later. Now they've lost my business for good.

    A big no for me. Reviews say it all. How about management do something fix it?…read more ..............................................,,.................................,,,,.....................................................

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    Bob's Discount Furniture and Mattress Store
    Bob's Discount Furniture and Mattress Store
    Bob's Discount Furniture and Mattress Store

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    Sofa Plus - furniture - Updated May 2026

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