Sam's came out to do an inspection from a home warranty claim. They fixed what another HVAC company did wrong. The tech was very knowledgeable and didn't try and upscale us for anything. We are definitely using them with out a warranty issue to be our regular maintenance company. read more

1start is to much for this company. We originally requested a visit because our AC unit was making a noise. The technician who inspected the system informed us that as long as cool air was coming out, the unit was fine. Furthermore, I discovered that he submitted a reimbursement request for replacing parts that he never actually changed. We are now completely without air conditioning. We had to hire a different HVAC company, and their technician identified multiple severe issues that your technician missed, resulting in the need for a complete replacement of our unit. read more

One star is generous. Our experience with this service call was both bewildering and deeply disappointing. Communication with Sam prior to his arrival was prompt and courteous, and we genuinely expected a smooth visit based on those initial interactions. Unfortunately, what unfolded was the polar opposite. Sam arrived at our home on time and was guided to the laundry area where we explained the issue. Without further discussion, he dropped his tool bag and immediately demanded the $80 home warranty service fee--before even beginning diagnostics. When we asked how to remit payment electronically, things took an unexpected turn. Sam became visibly agitated. He handed us a piece of paper containing only generic dispatch notes from the warranty company--no payment instructions, no personal contact info, no business credentials. When we reiterated we were ready and willing to pay electronically via Zelle (or any other method he preferred), he crossed his arms, huffed, and flat-out refused to engage. Within moments, he picked up his tools and stormed out of our home without saying another word. It was abrupt, unprofessional, and left us stunned. We immediately contacted our home warranty provider, who assured us they reached out to Sam directly. Despite several attempts, Sam refused to return to complete the service call and would not acknowledge or accept any explanation from their team. In over 35 years of homeownership, I have never been treated this way by a service professional. If Sam was having a difficult day or dealing with a personal matter, a simple call to reschedule would have been understandable. But to show up, behave aggressively, and leave without cause or communication is unacceptable. No apology has been offered, and two days have passed with zero follow-up--so it is safe to say none is coming. We treated Sam with respect and kindness. All we asked for was the same in return. read more

I hesitated for some time to make this review but I think I owe it to other prevent them from falling victims. Sams services responded out to replace a non-functioning capacitor in my AC unit. The first technician came out and replaced the capacitor. He had me test the unit from outside, making sure it turned on but we never verified the unit was blowing cold air. The first time I used the unit after having the part replaced, I found that my unit was not blowing cold air (which was not part of the initial problem). I called and spoke to the same tech that came by first time. I explained the issue to him and he ensured me that the unit was working before he left when he replaced the capacitor and alluded to the fact that my unit was probably to old and having other issues. He refused to come out to inspect the issue or confirm his work until I, 1) pay another service call fee or 2) make another warranty claim. I made another claim with my home warranty and that's when the OWNER came out here. He diagnosed my unit with a bad compressor without doing any trouble shooting. Didn't checking for continuity didn't even unscrew the unit... literally did nothing other than try to turn it on and discover that it wasn't blowing cold air. He immediately told me it would be in the thousands of dollars range to repair or replace. After that visit I did my due diligence and began reading on the internet of possible issues. I checked the unit myself and found that the initial tech that came out did not properly reconnect the cables. Not only did he NOT reconnect the cables but he left the compressor connection completely disconnected and the wires hidden/tucked out to view. I nearly fell victim of an unethical practice. I was given a refund for my second warranty claim but I'm not satisfied knowing that there has likely been others that unknowingly fell victim to this type of practice and paid hundreds in for thousands of dollars. If you use this company BE CAREFUL AND DO YOU DUE DILIGENCE. read more

Found this business through my home warranty. I've called Sam for all my appliance and HVAC needs since. Quick response, fast service, usually has what you need on his truck. Reasonable prices. read more

Sam is great! Our dishwasher stopped running and he came replaced pump for fair price. He ensured our dishwasher worked perfect again. I highly recommend this company. read more

Sam is very punctual and on time and gave a fair price for fair work. I will definitely keep in mind when I have any other projects around the house. Thank you. read more

Sam came out today to repair our dryer. He responded quickly to my inquiry. He let me know when he was on his way and arrived on time. He was friendly and professional. We was able to complete the repair quickly and for a fair price. I will be saving his contact information for the future. I highly recommended Sam's Services. read more

Sam was sent to my house by my home warranty company to diagnose an HVAC issue. He spent approx. 2 min assessing the equipment and came to the conclusion that the issue is a lack of refrigerant without taking any time to determine the root cause. He Informed me that a leak test would need to be done to determine if the claim would be covered by the warranty company, however, he did not have the time nor equipment to do it during my appointment. He said the warranty company would contact me to schedule the leak test. A week passed and I had not heard from the warranty company. I called to check status when I was informed that the technician (Sam) submitted a report stating that the root cause of the issue was the absence of refrigerant, which prompted the warranty company to deny the claim. He completely acted in the interest of the warranty company and lied to me on multiple occasions about the process. I hired a leak detection company on my own dollar to determine the root cause of the leak which was found to be within the condensing unit (this would have been covered under warranty). Sam was dishonest and ultimately acted solely in the interest of the warranty company. Avoid Sam's services at all costs if you want an honest technician that will resolve your issues. read more

I highly recommend Sam's Services. Sam came out to service my dryer and was on time, professional and knew exactly what he was doing. He is knowledgeable and very polite. He did the job in a timely manner, cleaned up after himself. He is professional and to the point. No up-selling, he only does what is needed. His pricing is reasonable and isn't trying to get more than what the job costs. Gave me an honest estimate. I will 100% call him for any appliance needs next time. Thank you Sam. -Blanca Avitia read more

Sam is great. He answered the phone the first time I called made an appointment right then. The day of the appointment he texted me that morning to confirm and again a half an hour before he came out. Was on time and diagnosed the problem with the dryer right away. It was a relatively easy fix and charged me a very fair price. Do not hesitate calling him as I will again if the need arises. read more

Its 2022 and I called for a washing machine issue. My washer didn't drain. I actually had previously called another plumber but that person left grease everywhere and his quote was kinda high. I called Sam to get a second opinion. He found the issue and noticed the problem was linked to another issue. So glad we called. I highly recommend Sam's Services! He is thorough and was able to pinpoint the problem. His prices are fair and he's respectful of your property. read more

Our washer broke and Sam was able to come fix it. He took the washer apart and found the issue and had the missing part installed and everything was done in less than one hour. Super professional and kept in touch with me re: arrival time and called me when he was near. I'm so glad he was able to fix our washer for an amazing price. Our washer is literally 20 years old and I thought it would be a goner. The washer now performs really well, I didn't realize it was lagging all these years. Definitely call Sam, he's licensed and insured, check his website for credentials. read more

Super honest... He actually told us how to fix our refrigerator by ourselves... recommend wholeheartedly

Sam is professional and reliable. Provided an estimate for free and completed the install of new AC unit in 2 days. Just in time for summer, I highly recommend!! read more

I had an amazing experience with Sam. Bought a new microwave as my old one 7 years old died. Needed to get it in as soon as possible. I called Sam and as luck would have it he had time for me within the hour. He did an amazing job putting in the microwave, left my house in A plus conditions. I will be referring Sam to all my friends. Very impressed read more

Sam arrived on Saturday morning as promised and quickly resolved our dishwasher problem. Thank you!

Wow! Amazing. I called 08:28am he said he'll be at my house by 11 am. He called and said he's on his way, he's at my doorstep 09:45. Replaced a power fuse and get my a/c back and running again at 10:28. He knows what he's doing. Very reliable and reasonable pricing. Thanks Sam! read more

Well this is actually my second time calling Sam and as before he saved the day. Home Depot caused us to have a horrible experience with our new microwave. Sam was able to take of that in about 30 minutes. Home Depot took two visits and we wound up returning and canceling the order. This time we needed our stackable washer/dryer installed and couldn't get it done for several days. Called Sam and he just happened to have a window of time open. Lucky us. Friendly, professional, on time!!! And reasonable. He's your man. read more

Contacted Sam Services for appliance installation. It was strange that a lot other places don't provide installation but repairs only. I needed a new gas range and range hood installed in kind of emergency and luckily Sam saved the day. He was responsive, reasonable and a professional in what he does. He was available the very next day and completed the appliance installation nicely and with great prices for the work. I would highly recommend Sam for any appliance related work and ofc repairs. Thank you Sam !! read more

Sam was very professional and courteous. He explained everything about my dryer repair and did not try to up price me. He said he would be at my house between 10 am and 11 am. He was at my door at 955 am. I will call him again the next time I need appliance repair. read more

Sam was awesome! Fixed our dryer within an hour & his price seemed reasonable. Will definitely be calling him back if I ever have any appliance issues in the future! read more

Had Sam come out for our dryer this time! He is so prompt, friendly and very knowledgeable. Fixed our dryer and answered our questions. Will always call him whenever we have a problem! Thanks again Sam! read more

Sam was awesome. Another service repair person was quoting maybe $600 to fix our fridge. Sam came and it was a simple compressor relay switch (old one was clicking on and off and drawing power on and off- our freezer was freezing and other days it would melt). Anyways same got it done for about 1/6th the cost of another quote I got. Save this Guys number and just call him already. Don't overthink it. read more

I would highly recommend Sam's Service! Seriously a godsend. Prompt, honest and affordable service.

Sam is the jackpot! I've used him at least 5 times over the past few years. Honest, reliable, reasonable and perhaps most important, a really good person. It always seems like a risk picking an appliance repair person. Sam is exactly the guy you are hoping will show up! read more

All that I can say is SUPERHERO! he has been to our home and helped it twice and no joke he saved the day. He goes WAY above and beyond. he's very kind and courteous to boot. My only complaint is I wish he did it all as in plumbing, building pools, etc. :) read more

He new exactly what was wrong with my dryer and was able to show me and fix it right away. Reliable. Honest. Highly recommend.

Sam's services is the best in appliances repair. I called Sam and he was very polite, scheduled a visit within 24 hours. He was very punctual. He respected the CDC recommendations showing with face mask, gloves and shoes cover. Sam explained all what was needed, he fixed both fridges: first one was leaking and the second had a pile of frozen ice also because of another internal leak. He finished his job and the whole area was clean. I called Sam on another occasion and he came and fixed my washing machine. The machine stoped working and I was very close to get a new one. Sam gave it another life and save me $$$. Their service is great and very affordable. I highly recommend Sam's services. read more

Sam came out the same day as called and diagnosed a problem with my refrigerator. He did not try to sell me on an expensive repair but discovered that a simple defrost was needed. The guts were frozen and therefore water and ice was not being produced. I would recommend Sam to all family, friends, and neighbors. read more

Came out and trouble shot my LG dryer. Had parts and was able to repair my dryer within the hour. Professional, polite and I will definitely use his services again. Thanks read more

We just went Covid grocery shopping and were stocked up for weeks. A couple days later, our fridge stopped cooling. We spiraled into a panic worried about our new bounty of goods. Without hesitation, my husband and I did everything the internet suggested and tested it out over a two day span. It kept turning on and off. We didn't know what to do and weren't sure how we felt about people in our home during these strange times. Sam came as a positive referral and was fortunately able to figure out what was wrong with our fridge over the phone so he wouldn't have to come in person. He was able to locate the problem, identify the part, locate the store that we could pick it up from, and then video chatted with us on how to install it. We had everything done in a couple of hours, including the pickup and installation. He was incredibly professional, kind, and patient. We would recommend him in a heart beat. It's hard to find good, honest appliance repairmen. They're good as gold and Sam is right up there. Thank you, Sam! read more

He was able to explain everything well and managed to do the job by himself! Washer and dryer hook up was good!

The refrigerator went our and we lost every thing in it. Sam came out with in 2 hours of the call. He then went and bought a part and came back the same day and repaired it. He explained everything as he went along including the cost, which was more than fair. Excellent Service. read more

Sam was unbelievably helpful. He is professional, friendly, efficient and offered the best price for our oven repair. We highly recommend him. read more

Sam is an extremely professional licensed appliance and HVAC repair man. He is responsible, informed and has extreme respect for keeping your home clean during repairs. We have been using Sam's services for years with excellent results. We have not found an appliance which Sam does not know how to repair. Sam has repaired our dishwasher, clothes washer and refrigerator. Sam has also brought air-conditioning to a room which was receiving too little air conditioning after the original air conditioning installer could not fix the problem. I cannot recommend Sam's Services highly enough! read more

Sam was on time and completely took care of my dryer. I have a large Electrolux front load machine and Sam had no problem with it. He was courteous and answered all of my questions, I appreciate his time and recommend his services. Thanks for your help today Sam! read more

He was able to come in same day of service call, came on time and gave advance notice. Very reasonable price and explained problem with my washer dryer. Will definitely call him again for future problems with my appliances. read more