I have a split HVAC system with 2 zones. Upper and lower level on two thermostats. About 2 months ago I had Nexgen come out and after they charged me over $1000 for parts on a 5 year old unit the problem was not solved. I had another company out as well that could not figure out the problem. After calling the home builder I found out about BWR. Skeptical, I called them. I had to wait a week for an appointment but it ended up being well worth it. Efrain and Paul came over. Asked a ton of questions and got busy. Within 30 min he had a solution to my problem. Within 1 hour my system was fixed and I paid a small service call fee. Wow.... Businesses like this still exists! Efrain and Paul are 2 fine young men that really care about making the customer happy. I've been in a service related field for over 30 years and it's rare to meet people like this. Oh, he did mention that the company was good to him and treats their employees well. I could see it even without him telling me. So for HVAC go to BWR and ask for Efrain and Paul. You may have to wait but you won't be sorry. As for Nexgen. Now I know why you need giant billboards all over town. read more

Just had a wonderful experience from 2 technicians Larry and Jacob. They were informative, knowledgeable and helpful in what they were doing to our water heater system. They were here when they said they would be at our home and on time. The value of their service was very appreciated. Thank you for all your help. read more

Complete Care - Great technicians! - Heating & Air Conditioning/HVAC Near Me - Norco , California

Don't even bother calling them to service your AC unit if your system is over 15 years old they will just say the system is to old and try to sell you a new one for $10k+ Had them come diagnose my 15 year old system cause it wasn't blowing cold air and they told me it was low on refrigerant and tried to charge me over $3k to fill it. Called another company a few days later and tell me why they fixed it for under $350. This company is a scam and will try to get you if they can so watch out. Btw I had to pay them $69 for no reason when they came out to look at my system for 10 mins read more

Stay away! Beware . These guys are dishonest . DO NOT go through this company for HVAC. You've been warned ! Stay away! Do not waste your $ calling them for a diagnosis and paying them $69 They are liars and quoted $2,500 for a job and lied on what needed to be done . No wires were even cut and the many hours of labor they said needed to be done was completely a lie. Went with another company and 2 lbs of Freon and $200 fixed my issue!! I knew they were dishonest! Don't trust this company that's out to get you . Unfortunately, this is how many of these guys run their businesses. Sad world we live in. read more

Technician was supposed to be at 7 am to fix a leaking. He showed at 12 noon lying to me that he was at 5 am. That's not true. I've been here all night and all day. He later told me another lie, saying that he could not keep the 7 am appointment because of family issues. I dismissed him and hired another person. read more

This is not worth my money (400$) at all to clean duct See video how he cleaned only https://youtube.com/watch?v=YsCblEzbxhg&feature=share He cleaned only less than 1 foot from all vents and return duct not cleaned (see pictures) And Sanitizer just sprayed around the vent (charge for 100$) Which sanitizer cost only 13.99$ from Amazon https://www.amazon.com/dp/B011A5FXWI/ref=cm_sw_r_apan_glt_i_ZH37JFY3NQTCJ18W31QK?_encoding=UTF8&psc=1 I really recommend do it yourself or find other company read more

Complete Care - Sanitizer cost 13.99$ but charged for 100$ And just sprayed around vents - Heating & Air Conditioning/HVAC Near Me - Norco , California

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Thank you to BWR for servicing our home in Yucaipa! We had the following services completed for under 3K in one day! - Install new gas flex and trap - 2 condenser coils cleaned - 19 ducts cleaned - Seal All Plenums with Pookie Tape - Replace 17 supply registers - Seal Condenser Lines Omar, our service tech, was friendly and informative. We look forward to future services by BWR! read more

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Wow you guys are as dirty as they come. Using fear to motivate a consumer to buy. It is a $17 part and a fast repair. I was willing to pay $300 just to get it fixed but you tried for $2,000 or 1300 we said no - then you said $850 after that we asked for $300 you came back at $450. Here is the best part - my neighbor came by minutes after you left. Fixed it in 10 minutes no charge. The part cost $17 at AC Pro. Cslb will be receiving a complaint on your license you are taking advantage of people that you think don't know better. I feel bad for the ones purchase your sleazy plan. Enjoy my $69 for wasting my time. I would have paid a more than fair price to fix it but you guys are so over the top dirty I'd rather be hot for one more night and get an honest contractor. I bet your techs all brag about how bad they stick it to there clients. This is worse that a used car sales business. read more

This is regards to BWR A/C. I had a new A/C unit installed 2 years ago, for 3 months I called BWR and told them it wasnt cooling the house. They'd sent out techs but still wasnt cooling my house. After 3 summer months of unusually large electic bills and warm house, Brian came out and fixed new A/C unit. In December 2022 I had water damage due to poor install of condensor bracket on roof. Roof repair was $700. August 2023 more water damage due to secondary drainage pipe left sitting on attic floor. BWR sold business to Absolute Airfow. read more

We appreciated the great service from Davio. Our attic is extremely small, but he was able to access everything and make good, honest recommendations. We hope to see Davio every time. read more

We had a terrible experience with Absolute Airflow. Our AC compressor was making noise when starting/turning off, had them come out to diagnose the issue. We were told that we would need a new compressor because the valve or gears were bad and couldn't be repaired. The price to put a new one in would be $7,500! He recommended not doing that but that we'd be better off buying a whole new system due to our current one being outdated. Next day I consult with another AC person who says the coils are just really dirty (see picture of how terrible it ended up being and what absolute airflow missed) and the sound may just be the internal pressure relief. We cleaned it and now problem is gone! All it needed was a cleaning. These guys will try to rip you off. read more

Complete Care - This was the unit - Heating & Air Conditioning/HVAC Near Me - Norco , California

As an employee of Absolute Airflow , I recommend this business , they truly care about their clients to make it right. Also the culture working at this place is amazing , they train and develop their employees to become the events versions of themselves. They value integrity and hard work. read more

I am so happy with my HVAC service! Jay Magana arrived with a smile and positive vibe. I explained my issue with the A/C and he right away explained what the issue might be. Which was a pleasant surprise after having had a different HVAC company come and after 3 hours were not able to figure out what was wrong with my A/C. Jay was quick to get to work and did not make a fuss about having to crawl up to the attic to check the furnace. He kindly explained what the issue was and what needed to be repaired and got to work. My A/C is back on and with this heat, Jay was definitely a lifesaver. Definitely recommend Jay, good customer service, knowledgeable, friendly and efficient! The Customer Service representatives are also very helpful, friendly and provided updates about the service. Valuable service! read more

After 2 different companies stood us up, BWR came when they said they would, for a fair price and did a great job! Thank you! read more

I called them today and I was told technician will show up from 3:00 to 4:00. Then I got a call from them that the technician will arrive from 4:00 to 6:00. Then they called me at 5:00 and told me the technician can not make it because... Not reliable at all. read more

I called for a service maintenance. On the day of services, guys showed up exam both compressor units and that was it! Just a check? they gave me a bill as following... so what was the maintenance? Service Maintenance $99.00 Freon charge- Amp draw on compressor- Amp on ODF- Condition of contactor- Amp draw on IDM- Amp draw on fan motor- Filter condition- Service the flame sensor- Check drain line and pan- Check all safeties on the FAU- Check all low-voltage connections- I know the unit work but if you just come and see (maybe even training the younger guy?) what is the value of annual maintenance? Felt like pay for nothing. read more

This company will rip you off if you're not paying attention. Very poor customer service.

we had a leak last night so we called absolute because of their good yelp reviews . Aiden came over this morning right on schedule. Got the job done pretty quick and for a fair price . He was a very nice guy and very professional. I really appreciated the service today . thanks again ! read more

Was promised a refund buy tomas the gm and got the check is in the mail 6 weeks later he will not anwser or call me back would never recommend this company to any one read more

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I needed a toilet fill valve replaced. I wasn't in the mood to do it so I called them for a quote. Their guy came by and told me it would cost $1,100 to replace the fill valve. He said for another $70 they could just replace the whole toilet. I asked him why he couldn't just remove the tank and put a new valve in, then replace the tank. He said they did not do that service because it might leak. I declined their offer and went to Lowe's and bought a fill valve for $17 and did it myself in 20 minutes. The toilet has been running great ever since. I would be careful before using these guys. read more

After a few hiccups with communication, the general manager gave me a call and we squared things away. They made good on their promises and they absolutely gave me the very best price out of the several companies that I called for a quote. They did not over sell and my equipment is top notch. Shout out to Chris who was the one who quoted me the system. He came through and ensured that I got everything I needed. Also, a big shout out to the team who installed the system. They were excellent! read more

Called for an estimate to unclog toilets in a rental property. They came out and told me they put a camera down a roof pipe and saw blockage. They cannot unblock toilets because I don't have a trap. Said they have to install one, which means chipping out my driveway and running a line from the house to the streets sewer system. Cost will be $5,800.00 and if I give him approval now he can rearrange schedule and start the following day. After talking to people, I was told all houses have a trap, it's building code. I contacted another plumber, he came out, located the trap, ran a camera, there was a root in pipe. He removed root and charged $240.00. This place is a terrible, dishonest and trying to rip people off for things not necessary! read more

With the clock ticking on my Kitec piping from 2002, a complete re-piping for my home was job one after the new year. After meeting with plumbing contractors, and getting three estimates, I was fortunate to choose Chris Deshields team from Absolute AirFlow. Chris's attention to details for my homes re-pipe, and his stressing peace of mind recommendations, quality workmanship, and complete confidence on the inspection process with Building And Safety here in Santa Clarita, I can whole heartily recommend Absolute Airflow for anyone's plumbing needs. Carlos and Simon were my plumbers and they are just incredible at their trade (I worked 43 years in the elevator industry, I really respect great tradesmen). It was a major three day project, but Carlos and Simon had me covered with running hot water/shower and bathroom on day one, in fact, Carlos told me they would not leave on day one until that first stage was complete no matter what the time! In the process of my re-pipe, Carlos and Simon really wanted me to have someone look at my HVAC ducting in the attic which was falling apart in front of their eyes, so I reached out to Chris Deshields and by the end of day two, Chris Burkman from Absolute Airflow, an HVAC specialist arrived, and climbed into the attic, took detailed photos and told me my ducts were heating and cooling my attic and not my house! Well the old saying, while you're in there, let's get it done, and on day four of the project with no delay, the Absolute Airflow HVAC team performed heart surgery on my ducts, again I cannot stress enough on how great these guys are, neat, polite professional. And to really try and bring home the point, Carlos and Simon stopped by to see how things were going (they had worked in the area), that is real customer service! My air flow is now a wind flow, and my Nest is reporting averages 1.5 hrs to 2 hrs energy history (and it's been cold up here) as opposed to the 3.5 to 4.5 hrs energy history from January. Inspection was set up by Absolute Airflow, and they also were here to meet the inspector and show him the job, and other than a combination carbon monoxide smoke detector up grade I needed (not related to my re-pipe, but a good thing to upgrade anyway) the job passed with flying colors, in fact, the inspector told me when he left "nice job" Of course the final piece of the project after inspection was the drywall and patching, and they did not disappoint, Ernesto was incredible with the repairs, he even nailed the texture in the drywall patches (I showed three of my neighbors my house throughout the project, all impressed, but really amazed with Ernesto!) I have since recommended Absolute Airflow to a long time dear friend, and same results for his plumbing problems, Chris's team delivered another great result. I hope my review helps anyone who may need a great plumber, or at the least get knowledgeable recommendations from them (ask for Chris). Thank you Absolute Airflow! read more

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As a repeat customer,I unfortunately was not at the scheduled appointment, but my husband said he was punctual and very knowledgeable, however, he did not provide us with an itemized paid invoice/warranty of the service provided? If that can be emailed? Also, our initial appointment was for your $88.00 summer tune-up/service and it ran more than an unexpected $800.00? Spencer said it was due to the cost of the Freon needed? He put in 2lbs? Was that accurate or was there a mistake in the charges? Thank you for the opportunity to provide you feedback on the service call. read more

This place is terrible! The management are liars and have no idea what they are doing. They send untrained technicians out to do jobs. The repairman was on the phone with a trainer he had the whole time . Management are liars I asked to speak to one and they lied and said they would fix it and they didn't. They sold me the wrong equipment for my house because they re stupid. I had to have another company come out and redo everything they said i had the wrong size ducts for the system I had and had air restrictions that could have burned out my unit. I do not recommend this company they are theives. read more

Sadly, I have to write a negative review about this company. I have reached out to them multiple times via emails and phone calls to deal with a warranty claim on a tankless water heater that has failed multiple times and was installed improperly. I cannot get a response back. I have sent screen grabs of text message correspondence to the people they asked me to send to, I have followed up repeatedly and have not heard back. read more

A big thank you to BWR! I called around everywhere and no one could come out to install my NEST thermostat on Columbus Day. BWR came within an 1hr 30, the same day, and did an excellent job! Shout out to Jose² ! read more

Had trouble with the a/c and found this company They sent Spencer Whitewood out here in about an hour He cleaned the unit and diagnosed the unit Gave me somewhat of a reasonable price...everything had gone way up over the past almost 3 years Took him a few hours but my /c is up and running Spencer is very friendly, knowledgeable and forthright; not many technicians these days are read more

Our ac stopped Cooling and we called multiple places and BWR was friendly and available within hours. Brian was professional, friendly and up front about parts and service. I will definitely go to them for any future services. read more

BWR Heating & Cooling, Inc was very efficient. My air conditioner failed during the summer. I troubleshooted the issue to shorted out compressor windings. They came to evaluate the same day that I called in the summer, was able to provide a competitive quote on the spot with schedule, and kept me informed 24/7 with their automated system. I also received personal phone calls for appointment reminders. Less than a week, my entire A/C unit was replaced under 4 hours by a crew of 4. Very professional. A+! Definitely recommend! read more

Complete Care - New A/C Unit. - Heating & Air Conditioning/HVAC Near Me - Norco , California

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Although I didn't hire BWR to do our condenser relocation job, Brian offered many options for completing my job. Additionally, he was willing to work with me on what I thought would work best for me. I felt very confident to work with him and he valued me as a customer. read more

Our a/c went out on July 4th weekend and it was a scorcher. We called our home warranty and they sent someone out who didn't even look at the unit, but said it was missing parts. We never touched our a/c in the attic! It was original to the house when built. Needless to say because of his negligence the home warranty denied the claim (they will hear from our lawyer). LUCKILY we found Absolute Airflow and called them to look at it. Kyle came over and was VERY knowledgeable, helpful and knew what to recommend for our situation. We had something in mind, and he explained the pros and cons and offered other solutions also. He was not pushy as we took our time deciding what we wanted. And answered all of our questions. We appreciated the fact that Absolute offered a "You love it or it's Free Guarantee" as well. They have definately worked with us as our new system needed some adjustments. The installers were amazing, they were here for 3 days as it was a complete new install. They were clean, polite, gracious and respectful. We also appreciated the portable a/c unit for the days before and during the installation as it was very hot and that unit kept us cool and comfortable. I do not know of any other company who would go above and beyond like that. Thank you Absolute Airflow, I will absolutely recommend you to our friends and family. Great job, keep up the good work. C. Ray A very satisfied customer. :-) read more

The best!!! Hands down a great job and professional all of the way! Thank you Brian and his Team!!!

The service and customer service from this company is second to none. Very friendly and professional staff. Duncan, the technician who worked on my house A/C Unit, was very knowledgeable and very polite. He checked every aspect of the air conditioner unit and after spending almost three hours, there was no charge. I recommend this company without hesitation. read more

I had an issue with my primary bath toilet, as well as a guest bathroom shower draining slow. Airflow came out same day. Jose was professional, knowledgeable and courteous. He put on shoe protectors to do the initial inspection. He went and checked out the plumbing from the crawl spaces under the house before making his recommendations. I will absolutely use this company in the future. read more

They were quick to respond. Provided a great service. Very genuine. They provided additional feedback on what to look for if ac isn't working correctly in the future and what to look for. I definitely recommend this company. read more

Very good communication and were prompt with service. They did great and honest work. Would definitely use again.

My AC wasn't keeping my house cool and seemed to be running constantly.... so I called to have it serviced, turns out there was a couple of problems with my unit that they found immediately, they fixed everything that day! Plus did maintenance! Fast friendly and reasonably priced! Very happy!! read more

BWR was recommended by my electrician. The service provided was excellent. I would recommend BWR and my technician Omar Martinez to friends and family. read more

So happy we chose BWR to remove our 26 year OLD broken Hvac Furnace and replace All our old Ducting. What a Relief , to not only have something SO Clean but also to have Stepped it UP with an IWave Air Purifier. Their work was timely, accurate, Precise, so Considerate and Clean. They removed the old one from the Hallway, and gave us a sweet new one in our Attic. We can Barely hear it, its SO Quiet. The knowledge was so Deep and so Caring. A project like this can be very disruptive BUT working with Brandon, Juan, and Brian made it A Pleasure.... Thanks Guys ! S n E T read more