Switchfast is always very responsive to all of my tickets and I tend to submit a lot of tickets…read more Definitely would recommend their service!

I have been a very happy customer of Switchfast since May of 2011…read more Switchfast walked into a total disaster situation (operating system freezing up repeatedly) and diagnosed the issue and resolved it within hours. They had us up and running effeciently the first day on the job. Over the course of the next few months, Switchfast was diligent about bringing issues to our attention that needed their intervention to help us operate to our full potential. We were so pleased with their service that we moved our website SEO functions to Switchfast. We continue to work daily with their team and are looking forward to reaping the benefits of their expertise. I would highly recommend Switchfast for their systems operation capabilities. I'm happy to partner with them and feel that Switchfast is committed to my success.

I first came here in the early 2000s shortly after Kris opened on Sheridan, a short walk from my…read morehome. I went to him several times after and was sad when he closed that location in 2017. Fortunately, I haven't had any problems that required attention since about 2015 until today when my computer lost its sound driver. After an online search, I found that Kris was now just a short distance away in Evanston. He was able to re-install the driver and update a couple other things I needed in a short time and at a reasonable rate.

Kristofer Luck fixed my computer, replaced my battery - all for a very reasonable price. He is my…read morenew computer person since I moved to Evanston from Chicago. Don't hesitate. A real find.

Due to aging technology and rapidly increasing prices, I switched our company's phone service from…read moreAT&T landline to Comcast's cloud based service. Unfortunately, it went from bad to worse with Comcast's inability to properly program the lines, as well as the equipment features not functioning as they should. I spent nearly two months with Comcast trying to correct the situation to no avail. With each "fix", the matter only became worse as I was often left with dead phone lines, or phone calls that could not even get through to us; an absolute disaster that cost us dearly. My business partner reached out to John, who took immediate action by beginning the process of transferring us over to his cloud based service provider. John attended to the porting of our numbers, ordering of new equipment, programming of the phones, and in house training. Throughout the process, John treated the matter with the utmost urgency. I now have a much higher quality phone system that I own, as opposed to the more costly rental equipment provided by Comcast. During the installation visit, John properly programmed the phones and installed features and functions that best suited our company needs. I could not be more pleased with the quality of the product and the service. I wish I had switched my phone system to Top Gear Technologies a long time ago.

I found these guys via a client of mine who raved about their SEO services. I called and spoke to…read morethe owner John who set me up with an SEO package for our business. We are 4 months in now and already seeing great results. Top Gear is fairly priced and the customer service has been great. For us the investment has paid off already and has been well worth it. Since doing the SEO, Top Gear has also worked on a few other IT projects for us in a timely and concise manner. I look forward to using these guys moving forward.

I have purchased things from Chicago Gadgets several times starting several years ago with my first…read moreiPhone, which was an iPhone 4s, then an iPhone 5s, then a MacBook Pro, and just this past Saturday purchased a iPad Pro from them. Every time I went into the store, I have been treated with respect, given options for what I wanted to purchase, and Mohammed has always worked with me to give me the best possible price on the items, which are always in extremely excellent condition and like this past Saturday when I was looking at the 12.9 inch iPad Pro that he clearly stated had a battery that is failing and likely would need replacement very soon showed me a 9.7 inch iPad Pro that has a good battery and although a little smaller serves my needs very well and once again got me the best possible price on it. I very soon will be in the market for an Apple Silicon Mac so I can run macOS Tahoe, asked him if it would be worth purchasing one with a damaged screen and having him replace the screen on it, and he said I would not recommend that as the repair would likely be quite expensive and recommended checking with him in a week or two to see if he gets any Apple silicon MacBooks in which I definitely will do. You cannot go wrong if you want excellent advice, excellent quality devices, or repairs with CHICAGO GADGETS, I will be a forever customer, and recommend to all my friends and family members all the time to go to CHICAGO GADGETS for their tech needs. YOU WILL BE VERY HAPPY WITH THE CONCERN AND TREATMENT YOU GET FROM MOHAMMED AND HIS CREW AS WELL AS THE DEVICE OR REPAIRS YOU HAVE DONE.

Chicago Gadgets did a great job repairing my 12-year-old son's PlayStation 5 after the HDMI port…read morewas pushed in and had to be replaced and soldered. Everyone at the shop was very friendly, the place was clean and professional, and it really seemed like they took good care of his system. Most importantly, the PlayStation is working again and he's been happy to get back to playing it. We had a very good experience and would definitely recommend Chicago Gadgets to anyone who needs a game console repaired

VIP level of service! I, like others, made the mistake of dropping my iPhone without a case…read moreprotector. The back glass shattered into several pieces, so it had to be replaced. Apple quoted over $350 and required me to go to a local store, schedule an appointment, and wait for the repair. I could not interface with anyone at Apple, but had to click through multiple links. Meanwhile, I called New Era, and they messaged me back immediately, saying they would look into my request. They offered me a time that worked for MY schedule (within their working hours) and quoted $100 less than Apple. In addition, they offer pickup and drop-off! The owner messaged me himself and came to pick up my phone so I could keep my work-from-home meeting. Within an hour, I was at the store picking up my phone. Case repaired and no hidden fees, just the agreed-upon price! I would definitely use New Era again, but hopefully not too soon....

what a great company to work with. G did 2 roofs on my property. very impressed with his team, very…read moreknowledgeable and professional. very happy with the outcome of this project plus cleanup after work was done was exceptional as well. I highly recommend New Era restoration.

This is a fantastic, helpful place. A few years ago I walked into Royal to buy a TV. I was annoyed…read moreby my previous set--I bought it online and it developed a line of dead pixels a few years out of warranty--and liked the idea of shopping at a local business. Joe was very kind and helpful, despite resale not quite being their business. He located the precise set I wanted (from another dealer in Florida!) and hand-delivered it to our apartment for a great price. It's still one of my favorite service experiences in the city. Over the years I've recommended Royal to several friends, and if I ever needed repair work I wouldn't hesitate to contact them again. A big box store just can't compete with their wealth of experience and clear passion for the field.

Great, patient team here! They helped me connect a Sonos speaker to my TV -- over the phone! Walked…read moreme through the whole thing. very grateful. And we've received expert help from them before. A++++.

Sultan Shariff saved me with his lightning fast responsiveness and skills. My laptop screen was…read morebroken in a freak accident when something fell on it at my hotel when I was visiting Chicago. Microcenter and the Apple Store were totally useless with quoting turnaround times of weeks. Mr. Shariff fixed in less than an hour, replacing the screen and assuring everything was working perfectly. Further, the price was less than I was quoted at the other stores. He literally saved my trip and did it with a smile! Thank Mr. Shariff and Computer Zone! I'd give 6 stars if I could! Andrew L.

On Tuesday, August 18, 2026, I went to Computer Zone USA on Belmont Avenue to have MircoSoft Office…read moreinstalled on my laptop. The owner, Sultan Shariff told me he would install it on my computer at a student discount rate of $100. He installed the software and provided a printed receipt that reflected a total cost of $113.30 with tax and surcharge. No other details regarding the product are on the receipt. When I got home and reviewed the product key he texted to me I saw it was for Office 2021, not the current version 2024. I called Microsoft to discuss the differences and found out that Office 2021 would no longer be supported by Microsoft as of October 2026. That is less than 60 days from installation. I contacted Mr. Shariff because he did not disclose that he was installing old software that would be too obsolete to merit support and updates from Microsoft. I am a senior citizen and feel duped. This is Mr. Shariff's field of expertise and I believe he was well aware he was installing outdated software on the computer of an unsuspecting customer. If Mr. Shariff had informed me that he would be installing an older version of the software for $100, versus the current 2024 version, I would have declined the installation. I requested a refund and also attempted to offer a compromise on the amount of the refund request. He declined, saying no refund is provided once the software has been installed. He offered to install Office 2024 for an additional cost. I declined because I had been misled by his lack of disclosure and trust was broken. I am out of $100 and still have to purchase Office 2024. Seeking recourses for restitution.

Quick and proper for a decent price. Did only what I wanted and got my data for a fraction of what…read morea main stream source would charge.

Called them because of their good reviews when my desktop PC broke down and I couldn't figure out…read morewhy. They were very friendly and helpful, prompt pickup and dropoff, fixed my PC quickly (now running better than it was before) for a reasonable price. They even advised me as to better placement for the tower so that it would perform better. I would absolutely recommend TekkEez, and will call them if I have any future computer problems.