First time I entered, the guy was so nice and very professional. He helped me right a way and he…read moremade me feel comfortable on my concern. He also gave advices on what is the best computer for my profession. He also helped me fixed my other laptop gave some good freebies too. Service was fast, reliable, trustworthy and I will recommend and vouch how good and dependable the staff. Thank you and kudos!

I normally don't write reviews on here, but I felt that others should know about my experience. To…read morestart off, I should mention I am not an expert in computers & technology, but at the same time I am not a novice either. I have fixed and modded computer components & have built PC's plenty of times on my own. First time I went here, I went to get my 15" Macbook Pro Retina laptop screen fixed, an easy repair. I went here because I was too busy to do it myself. Sorin (lead repair tech) advised to replace my broken screen with a used screen to reduce the repair cost. I said thats sounds good and proceeded. When I got the repair back, the screen itself was dirty and the metal lid had tape and residue on it. I understand that the replacement part was a used piece, but he couldn't spend 5 minutes wiping it down and making it look presentable? This was a $500+ repair. At the end of the day, it isn't a big deal, but the reason I mention this is because it is relevant for my next experience with him and this business. My $7500 custom build PC that I had built, suddenly no longer could boot up, POST or enter BIOS. Sorin offered a diagnostics test for $80. I agreed as I needed to confirm which of my parts was malfunctioning so that I could process a warranty claim with the brand. On the phone, I had asked him if I should bring manuals - he said no. I bring in my PC and I tell him I will be right back as I left my power cable for the PSU in my car. He admentently says I don't need to bring it in (without even looking at my PC). Okay fine...I'm not going to argue with a "professional". I also asked if he would like to be provided a list of the parts in my PC to help him troubleshoot more efficiently. He said nope, no need. I drive back home. Next day, I get a call from him and he tells me that he did not realize my PSU (Corsair AX1600i) has a different plug and that he requires me to bring in my power cable. Great. Now I have to drive all the way back to the store when this could have been avoided if he took 30 seconds to look at my PSU when I first came in. I get a call from him later and explains the tests he ran. I should note that he said he was not fully able to test my CPU (3970x), GPU (RTX 3090), or motherboard as their shop does not have the parts needed to run a in-depth diagnostics test on higher end computer components. *This is why I originally told him if he would like a components list of my build when I first came in.* Basically I paid $80 dollars for a rudimentary diagnostic test that was not comprehensive at all in my opinion, as the CPU, GPU, and motherboard are the most important components of a computer. Fine, I guess this is the best I can get for an $80 dollar diagnostic test. I promptly ask him to put my PC back together so that I can pick it up. When I arrive at the store, he hands me my PC back and he said was not able to get the front facing fan on the CPU cooler mounted properly onto the heatsink. Um...okay...your business is called "PRO - Technology Professionals", but you can't even mount a basic CPU cooler onto the motherboard? I also noticed when he put back my GPU, he did not plug back in the power cables for it. And he also reseated my memory sticks incorrectly (pic included).He clearly put no effort in putting my PC back together. Do you not take pride in your work? Completely sloppy. This kind of leaves a sour taste in my mouth, but again, not a big deal to me, so I bring it back home. When I get back home to inspect my PC closer, I noticed the reason he could not mount the front facing fan on the CPU cooler is because it was the incorrect fan. My CPU cooler (be QUIET! DARK ROCK PRO TR4) has 2 fans that need to be mounted onto its heatsink. I don't understand how he could have messed this up because the two fans are both different sizes and only one of them fits on the inside. Instead, it's clear he forcefully jammed the other fan into it as it is basically impossible for it slide it in otherwise. It is astonishing he did not try to look for the manual online, or bother to call me to confirm how to correctly put the CPU cooler back to together. This was not a AIO or custom loop liquid cooling system... This was a simple cooler with two fans. The only way I could pull out the fan was to break the rubber gasket on the heatsinks - thereby damaging both my fan and heatsink. I call him and address my complaints and was ultimately met with an attitude. He tells me I need to bring my computer back to the store so that he can remove the fan. I refuse as I am not going drive a third time back and told him there is no way to remove the fan without damaging the cooler. I am normally a easy to work with guy and I am usually empathic to certain situations. I didn't even ask for a full refund and was compensated a $20 dollar refund. That doesn't even begin to cover my $90 CPU cooler. To have my $7500+ dollar PC disrespected like this is completely unacceptable. Avoid this place.

Alex transferred all of old PC to my new PC. He also organized it with easy-to-use desktop setup…read more Thank you!

The owner, Alex, is a nice dude, but a poor communicator. My laptop was having crashes, and I…read moredropped it off in early June for troubleshooting/diagnosis. I called after several weeks and he promised he'd have the problem diagnosed within the next couple days and call me back. Several additional weeks went by and I called again with the same response, and then once more a few weeks later- a total of 2 months of wait time without any progress or evidence that anything was done at all. I eventually gave up and got my laptop back myself to look at. Googling my error messages indicated that my RAM was faulty, and after replacing the RAM (a 15-minute procedure), my laptop works fine. It took me ~30 minutes of total active time to troubleshoot and solve this problem that I had previously waited 2 months for the owner to fix. I'd guess that Alex was overcommitted with fixing other machines to focus on mine, which is fine if he told me a realistic estimate (i.e. "I'm really busy right now, but check back in a month and I'll give you an update). Instead I got drip-fed inaccurate timeline estimates. Overall, I find it difficult to reccomend going to this business to get your problem fixed unless you have a really easy software issue to diagnose/fix on the spot.

Fixed my computer quickly and for a very fair price. Very knowledgeable and helpful!…read more It's never good to have a broken computer, but it was great to find a local business to make it painless.

Best service in the area..5 stars with great value. He even came in on an off hour to fix my…read morecomputer, A genius bar on Waukegan Rd in Glenview across from the fire station. I would go back again in a heartbeat.

It started out great. You pay 47 a month and they post reels on your social media. This went on…read morefor about a year totally great. I probably should've paid a little closer attention, but I don't log onto IG and FB to look at my own stuff. It's now March and I recently discovered they had not been posting on my social media since July of 2025. I reached out to Customer Service and they informed me that they don't do that, they just provide marketing I can use on my sites. This however, is a lie. That is not at all how the relationship started out, or unfolded. I have so many posts from them prior to July. I asked for a partial refund, they refused. I cancelled immediately. Don't do it.

This guys are lame. Stay away. Charged me for pro account for a whole year. I can't do some edits…read morebecause i have to pay more. Asked for a refund didn't happen. Don't even have a phone number to call to discuss some stuff. You have to email pause your project until you get a respond from them. Unbelievable.

Varsys is cheaper than the majority of the web design companies out there, however, you get what…read moreyou pay for with these services. I bought the basic web design package for $500 which included a design of the website along with a free revision. As a warning, if you decide to change something small (such as making a picture a little larger or smaller) they will take away the free revision and charge you for any changes thereafter. Not the easiest to work with, I have tried contacting them three times over the past few months with questions or requests and I usually have to wait at least a day or two to get a call back. If you go on their "portfolio" they have a collection of beautiful websites, however, this was a little deceiving because my product did not turn out as "professional" as I expected. By no means is it unprofessional, but i'd like to make it more contemporary. My experience with Varsys has been fair. Good value for a decent product. I certainly do not regret the service. If you're looking to create a website for your small business/company, I would recommend Varsys.

I had an amazing experience with Varsys. By no means do I have a background in web site design so…read moreas I was explaining to my Project Manager what I wanted in "what's-it-callers" and "thing-a-mobobers". He understood and kept in touch every step of the way. I will refer Varsys to anyone who needs a web designer.

Due to aging technology and rapidly increasing prices, I switched our company's phone service from…read moreAT&T landline to Comcast's cloud based service. Unfortunately, it went from bad to worse with Comcast's inability to properly program the lines, as well as the equipment features not functioning as they should. I spent nearly two months with Comcast trying to correct the situation to no avail. With each "fix", the matter only became worse as I was often left with dead phone lines, or phone calls that could not even get through to us; an absolute disaster that cost us dearly. My business partner reached out to John, who took immediate action by beginning the process of transferring us over to his cloud based service provider. John attended to the porting of our numbers, ordering of new equipment, programming of the phones, and in house training. Throughout the process, John treated the matter with the utmost urgency. I now have a much higher quality phone system that I own, as opposed to the more costly rental equipment provided by Comcast. During the installation visit, John properly programmed the phones and installed features and functions that best suited our company needs. I could not be more pleased with the quality of the product and the service. I wish I had switched my phone system to Top Gear Technologies a long time ago.

I found these guys via a client of mine who raved about their SEO services. I called and spoke to…read morethe owner John who set me up with an SEO package for our business. We are 4 months in now and already seeing great results. Top Gear is fairly priced and the customer service has been great. For us the investment has paid off already and has been well worth it. Since doing the SEO, Top Gear has also worked on a few other IT projects for us in a timely and concise manner. I look forward to using these guys moving forward.

Professional posters and fliers, designed fast…read more We sent Mike the rendering of the interior decorations we are planning for our Breakfast with Santa event and asked him to make a poster, flier, and bulletin ad for us to use to promote. He used the decoration ideas as inspiration and created the most perfect fliers quickly. We will definitely use him again.

From the owner: ONE ILLustration, LLC is a full-service graphic and web design and development firm. Whether you…read moreneed a complete website and a rebranding of your company, an interactive interface design, or an eye-catching multimedia presentation, our team has the creative and technical experience to get the job done. Contact us today to see how we can build a strategy that meets your requirements.