My husband and I used Blueshoon to build our company website for The Play Cafe, a Chicagoland…read morein-home entertainment service for kids. This is the first time we have built a website--or started a business--so the confidence and direction that Blueshoon brought to our project were so helpful. In short, The Play Cafe worked with a separate graphic design group to originate a brand, color scheme, and general design. We then came to Blueshoon to transition all of those ideas to a clear, clean website design that would be easy to navigate. Check out our finished product, which embodies everything we asked for (theplaycafechicago.com). One huge reason I liked working with Blueshoon is that they helped me to be self-sufficient in web maintenance. They took the time to go over the inner workings of the site, so I know how to edit or update text and add certain features which we will be ready for in the future. As we know, teaching a man to fish will help him get a lot further in life! Blueshoon took the time to make sure we were set well beyond our meetings together.

Blueshoon has helped my web marketing firm out of many different and tough situations over the last…read more3 years that I have been working with them. I actually have a Chicago office and another one in Los Angeles. As it turned out, one day I was in the Chicago area and had a very high stakes MYSQL coding problem that crippled a major part of my business. My core staff being back in LA was unable to solve the problem. A friend of mine had referred me to Blueshoon after hours and they responded. Not only did they solve the problem, they made my server and sites run better than they did before the problem. Following that time, I have sub-contracted many projects to them from graphic design, to web applications, and even moved all of my hosting needs over to them. They are able to help me with my sites and server problems better than any hosting solution even if it is managed because they are familiar with my work details. The other thing I want to point out is they are OUTSTANDING when it comes to working on billing solutions for sites in e-commerce. They really are able to do a lot for you. They have installed analytic tracking and even mined data for me to tell me how to get my conversions across many different projects I have brought them into higher. They have been able to cut through multiple layers of business issues from tech to marketing. A very big reason to consider this group is that they have a very strong number of abilities from creating a site, web apps, design, coding functions, to user experience and even the marketing. I really like that they bridge marketing with technology and can do all of the data extraction as well as problem solving. They communicate very well with tech and marketing people and understand how to bridge the gap between the how (technology) and the why (marketing). You won't find a more able group of people who can cover the spread of needs you would have in the digital space better than Blueshoon. They are a tremendous value and can really do it all. I have yet to throw a complex problem at them that they have not had an answer for. Just amazing work from this crew and I cannot possibly endorse them in a way that does them any justice!

First time I entered, the guy was so nice and very professional. He helped me right a way and he…read moremade me feel comfortable on my concern. He also gave advices on what is the best computer for my profession. He also helped me fixed my other laptop gave some good freebies too. Service was fast, reliable, trustworthy and I will recommend and vouch how good and dependable the staff. Thank you and kudos!

I normally don't write reviews on here, but I felt that others should know about my experience. To…read morestart off, I should mention I am not an expert in computers & technology, but at the same time I am not a novice either. I have fixed and modded computer components & have built PC's plenty of times on my own. First time I went here, I went to get my 15" Macbook Pro Retina laptop screen fixed, an easy repair. I went here because I was too busy to do it myself. Sorin (lead repair tech) advised to replace my broken screen with a used screen to reduce the repair cost. I said thats sounds good and proceeded. When I got the repair back, the screen itself was dirty and the metal lid had tape and residue on it. I understand that the replacement part was a used piece, but he couldn't spend 5 minutes wiping it down and making it look presentable? This was a $500+ repair. At the end of the day, it isn't a big deal, but the reason I mention this is because it is relevant for my next experience with him and this business. My $7500 custom build PC that I had built, suddenly no longer could boot up, POST or enter BIOS. Sorin offered a diagnostics test for $80. I agreed as I needed to confirm which of my parts was malfunctioning so that I could process a warranty claim with the brand. On the phone, I had asked him if I should bring manuals - he said no. I bring in my PC and I tell him I will be right back as I left my power cable for the PSU in my car. He admentently says I don't need to bring it in (without even looking at my PC). Okay fine...I'm not going to argue with a "professional". I also asked if he would like to be provided a list of the parts in my PC to help him troubleshoot more efficiently. He said nope, no need. I drive back home. Next day, I get a call from him and he tells me that he did not realize my PSU (Corsair AX1600i) has a different plug and that he requires me to bring in my power cable. Great. Now I have to drive all the way back to the store when this could have been avoided if he took 30 seconds to look at my PSU when I first came in. I get a call from him later and explains the tests he ran. I should note that he said he was not fully able to test my CPU (3970x), GPU (RTX 3090), or motherboard as their shop does not have the parts needed to run a in-depth diagnostics test on higher end computer components. *This is why I originally told him if he would like a components list of my build when I first came in.* Basically I paid $80 dollars for a rudimentary diagnostic test that was not comprehensive at all in my opinion, as the CPU, GPU, and motherboard are the most important components of a computer. Fine, I guess this is the best I can get for an $80 dollar diagnostic test. I promptly ask him to put my PC back together so that I can pick it up. When I arrive at the store, he hands me my PC back and he said was not able to get the front facing fan on the CPU cooler mounted properly onto the heatsink. Um...okay...your business is called "PRO - Technology Professionals", but you can't even mount a basic CPU cooler onto the motherboard? I also noticed when he put back my GPU, he did not plug back in the power cables for it. And he also reseated my memory sticks incorrectly (pic included).He clearly put no effort in putting my PC back together. Do you not take pride in your work? Completely sloppy. This kind of leaves a sour taste in my mouth, but again, not a big deal to me, so I bring it back home. When I get back home to inspect my PC closer, I noticed the reason he could not mount the front facing fan on the CPU cooler is because it was the incorrect fan. My CPU cooler (be QUIET! DARK ROCK PRO TR4) has 2 fans that need to be mounted onto its heatsink. I don't understand how he could have messed this up because the two fans are both different sizes and only one of them fits on the inside. Instead, it's clear he forcefully jammed the other fan into it as it is basically impossible for it slide it in otherwise. It is astonishing he did not try to look for the manual online, or bother to call me to confirm how to correctly put the CPU cooler back to together. This was not a AIO or custom loop liquid cooling system... This was a simple cooler with two fans. The only way I could pull out the fan was to break the rubber gasket on the heatsinks - thereby damaging both my fan and heatsink. I call him and address my complaints and was ultimately met with an attitude. He tells me I need to bring my computer back to the store so that he can remove the fan. I refuse as I am not going drive a third time back and told him there is no way to remove the fan without damaging the cooler. I am normally a easy to work with guy and I am usually empathic to certain situations. I didn't even ask for a full refund and was compensated a $20 dollar refund. That doesn't even begin to cover my $90 CPU cooler. To have my $7500+ dollar PC disrespected like this is completely unacceptable. Avoid this place.

I've known about Quest Network for over 10 years. Its been a while since I used their services…read more However, yesterday I learned that my P/C was apparently infected with some malware. To my surprise my Norton Security software only protected against virus' - not malware. Norton advised me to contact a Certified Microsoft Technician to resolve this issue. They told me it may cost $200 to resolve. So thinking back, how helpful Quest Network had been in the past, I contacted Kris Luck, the owner of Quest Network. Kris was able to logon to my P/C and remotely run anti-malware software. He was so pleasant to work with. We had the problem resolved in less than an hour. It really gave me peace of mind knowing that I have a knowledgable source to turn to when I have any P/C related problem. I highly recommend Quest Network & Computer Services.

I first came here in the early 2000s shortly after Kris opened on Sheridan, a short walk from my…read morehome. I went to him several times after and was sad when he closed that location in 2017. Fortunately, I haven't had any problems that required attention since about 2015 until today when my computer lost its sound driver. After an online search, I found that Kris was now just a short distance away in Evanston. He was able to re-install the driver and update a couple other things I needed in a short time and at a reasonable rate.

I am so grateful for the work ethics and professionalism WEB312 granted for my business website…read morelaunch. Josh Singer is phenomenally efficient when it comes to launching a website within details, graphics, ideas and etc. WEB312, the organization of the team can not be reached within comparison off another website business launcher. Josh was quick to response, amazing with communication, driven to bring traffic to my business and always focused on my ideas. I have trusted WEB312 for 4 years now. Thank you WEB312, Josh Singer and the team for always following up on my business and website. I appreciate all the hard driven work.

It's great working with Web 312…read more I was introduced to Josh from Web 312 over 2 years ago. He provided a quick fix solution to our website, which was a disaster to begin with. He helped us out when we didn't have much of a budget and created a bit of functionality to our site. Then last year, we chose to upgrade the event page on our site to include fields and gather information. Web 312 delivered this feature quickly and with perfect accuracy. It was exactly what we needed and upgraded our site from functional to decent. Finally, this year, after working with them for the last 2 years and watching them consistently deliver, I had them redo our site completely. They met with me as many times as I asked them to, they were quick to respond to all inquiries, updates and requests I made. They delivered the features that I specifically asked for and added great insight when I needed a little help. Most importantly, they completed the project exactly when they said they were going to. In fact, I told them I needed the site earlier than I actually needed it done just to be safe. But they were on time, which means I got the product earlier than expected...which I KNOW from years of experience is something that rarely happens with web/graphic design projects. I now have a great website that represents our business. You can visit it at www.citizenbar.com I would highly recommend working with Web 312 for any web related project. You will be satisfied with all aspects of your experience.

Amazing service! David tried hard, I believe, to schedule me in within 24 hours of my call…read more I was not looking forward to lugging my large printer/copier to his office and was delighted when he offered to come to my home. He assessed my issue and instructed me on how to get a replacement, as it is unfixable at any reasonable cost. David is professional, informative, and very fair in his pricing. I will be happy to call him for any future issues with computers or accessories.

David is the on-call IT consultant for the company I work for, and he's consistently…read morereliable--whether it's resolving simple issues (like getting our printer up and running) or tackling more complex technical problems. He's always solution-oriented and quick to respond. His work is thorough and thoughtful. Not only does he identify and fix existing issues, but he also implements streamlined systems that improve the overall organization of our office. Highly recommended!

Took our daughters laptop in for a hard drive replacement. Ken is welcoming , pleasant and very…read moreknowledgeable with extremely fast service and a turnaround time of less than a day. He also gave us some additional tips on how to further protect her computer from virus's. Very pleasant experience and we will be going back there with any further issues we have on PCs or phones.

Yelp says it's open, keep calling and even went there. No answer. I've been trying for weeks, can't…read moreeven leave a message.

Fixed my computer quickly and for a very fair price. Very knowledgeable and helpful!…read more It's never good to have a broken computer, but it was great to find a local business to make it painless.

Best service in the area..5 stars with great value. He even came in on an off hour to fix my…read morecomputer, A genius bar on Waukegan Rd in Glenview across from the fire station. I would go back again in a heartbeat.

I am writing to thank Joanna Sobran, Owner and George Mirov, Client Services Manager at MXOTech…read more MXO takes care of all IT needs in our office. We have been extremely pleased with the way that MXOtech provides their services. Unlike other IT companies, MXO has a solid, comprehensive way of providing their customers with quality, consistent services. It is clear from our experience with MXOtech that they are on top of all tech related issues facing small, medium and large business today. We credit them with saving our business significant cost due to a server crash several years ago. I know that I can refer clients and colleagues to MXOtech and be certain that they will receive great quality service that they can rely on. Julie A. Kolodziej at Matlin Law Group, P.C.