Great experience with Mo. I used print and go but needed a photograph printed on a high quality…read morepaper. He spent 15 minutes finding different options and printed it out for the price of $5.

I come in here probably on a weekly basis for my printing needs. The staff is very knowledgeable…read moreand friendly. The store is always clean. And it's never too packed.

We needed a notary on short notice over a weekend, and our neighborhood Postal Annex was there to…read moreprovide the service that we needed. While their hours are reduced on a Saturday closing at 2:00 p.m., I was able to get a quick confirmation of their service and opening hours with a quick phone call, and when I arrived service was immediate and friendly. I even got to take advantage of their Yelp notary service coupon which made it a great deal with pleasant customer experience. I highly recommend this Postal Annex for notary service.

The phone is never answered - I had called several times just to check if they are open before I…read moredrive there only to find out that they are not open during their stated business hours

Always excellent friendly and professional service. Been helped by various staff members and always…read moreimpressed by their fast and efficient service and helpfulnes. My Go To place for their selection of services..z

2/16/25 - This is my 13th year as a Tri-Valley resident. As part of the Pleasanton experience, the…read moreJelly Donut in this plaza is a must for any sweet lovers. As I walked by, I saw Pleasanton Postal. I was curious of its offerings since I'm looking for either a private or virtual mailbox for my postcard and card exchange hobby. I sent Pleasanton Postal a message on Yelp requesting if there were any promotions for new customers. I received an instant response even though they're listed as closed! Jay promptly answered my question and encouraged me to visit in person tomorrow to discuss my options. Stay tuned!

I did live scan for a state requirement licensing. The process was quick, the equipment very clean…read moreand seemed new. The rep was polite and made the process easy.

Most importantly, this message isn't a reflection of the very nice older man working the counter…read morethis morning, but rather the business practices he's been subjected to (my guess is by the owner who's been mentioned in several other reviews in a less than favorable light). Here's what happened, I had a return, pre-paid label for a pair of Bose headphones going directly back to Bose, even brought my own box and packing materials in the hope of easing the return process. They emailed me the return label so when I asked to print it off he directed me towards the computer by the door. To use the computer it required a credit card, which was I thought was odd, but okay whatever. Swiped my card, printed off my label (in black and white) which cost $0.50. Okay fine, paying for the paper/ink, whatever. What I didn't see is they charge $3.50 for five minutes of use of the computer even though I was on it a grand total of less than 20 seconds. $3.50 for five minutes? Let alone ANY money to use the computer in the first place? Hey ownership, how much pleasure do you derive from reading reviews like this one about you seem to enjoy nothing more than squeezing every nickel you possibly can from each transaction? Wake up, you're in the customer service business, maybe take time away from counting your nickels and learn how to provide it. Maybe, just maybe, those nickels will turn into dollars. Given my experience however, to say I'm less than confident in your ability to do so is probably the understement of the millennium.

This was my first time ever shipping out a package, so I was honestly a little nervous because I…read moredidn't know how the process worked. The experience ended up being so easy thanks to the woman who runs the store-- I believe her name is Chetna (I hope I spelled that correctly). She was incredibly kind, patient, and graceful while walking me through everything. She made the whole process simple and stress-free, and on top of that she was so personable that we ended up having a really nice conversation while I was there. It's rare to come across customer service that genuine. Because of this experience, I'll absolutely be coming back here for anything I need in the future-- whether it's mailing packages, notary services, or fingerprint scanning. Highly recommend this location!

This is my go-to spot for shipping and notary public services. Very accessible and convenient…read morelocation with very helpful and professional staff. Highly recommend!

I've worked with this Pak Mail facility for years. I pick up and ship mail and boxes. Always…read morefriendly service. It's a one stop shop for my personal business.

The owner was very helpful and accommodating. He was efficient and accurate in preparing the…read morepackage. If you need some help in sending a package and are close to Oakhill Center, Sam's your man!

For nearly a decade, I've relied on Box World Shipping Center for all my shipping needs, and I…read morewouldn't consider going anywhere else. The exceptional customer service and the friendly demeanor of everyone there make it the go to place for shipping needs. Whether you're in need of shipping supplies or sending out important packages, this is the place to visit. It's worth noting that being a mom-and-pop establishment adds a personal touch to the service, ensuring a level of care you might not find elsewhere. I'm updating my review to highlight the consistent excellence this place has provided for my family and me over the years. I'm confident they'll offer the same great service for you. Don't forget to support local businesses in the Dublin area, including Box World Shipping Center.

I wanted to ship a set of glass dishes and matching coffee mugs to Hawaii. Maria, at Box World,…read morepacked all into a cozy box with lots of padding. Six days later, niece received all glasswear without one chip! Not my first visit to this business. Highly recommend using Box World for cardboard needs.

I came to drop off an UPS package. All went well. There were two people helping customers. I…read moreasked if I can just drop off the package, the person asked if I needed a receipt, I said no. And I could just drop it off. All good. I was in and out in one minute.

The customer service is great. The whole staff is friendly and very helpful. I only come to this…read moreUPS Store.

Dear ALL-STAR TEAM The UPS Store, I would like to Thank ERIC…read moreand LUCAS for being so very kind and helpful on my last visit. Thank You for helping me achieve my goals and for informing me on Your Amazing Poster Printing Machine. I look forward to visiting YOU again with upcoming Projects. Thank You, ERIC and LUCAS. :) With Love Always, Stephanie

Great service. Notary was $15. There was a place for notary for $5 close by but the convenience…read moreof the place suited its purpose.

I went to the store on a Sunday at 2 PM. The sign says open until 3 PM. The Yelp says open until 3…read morePM and Google search also says open until 3 PM. The store was closed at 2 PM. I had a return and it had to be returned today .Now I don't know what to do and I don't think this is good business practice.!!!

Horrible customer service by one particular employee. I…read moreshipped a very important doc here thinking UPS would be better and more secure than USPS . . . NOT! Long story short is UPS could not find the address and shipped the doc package back to this store claiming insufficient address information. I showed the clerk a Google street photo showing the address was clearly visible but she refused to help. Wanted payment for a reshipment. I told her kindly FU and went to USPS and mailed the doc package which was delivered in two days with no problems and at 1/3 the cost. Exact same address. So yes a UPS FUBAR but no help at this store. I will never do business here again.