So I haven't sat down to eat here in about 7-8 years. I usually order take out and enjoy my phenomenally delicious deep dish pizza at home. My family has been eating from this location since I was a baby. But since the building burned down and was rebuilt, I wanted to go ahead and experience memories in a remodeled Barracos. Unfortunately, I was EXTREMELY disappointed. The seating is open and no longer warm and intimate. There isn't an upstairs anymore. There's just a bar area, and then a open room of dining tables with a mix of black hanging curtains. I do not like the new design of the restaurant whatsoever. I don't think I'll come dine in here ever again, especially knowing what it used to look like. BUT, I WILL FOREVER ORDER MY DEEP DISH PIZZAS FROM HERE. NO DOUBT ABOUT IT! THEY HAVE THE BEST DEEP DISH PIZZA IN THE WORLD !!!!! read more

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Place order that was never delivered. Call to find out what happen spoke to Joey who was very rude. He said that the phone number on the order was the wrong number. Explained to Joey that even if the number was wrong the driver never rang the home doorbell. Joey then went on to say because of the weather and the crime in the area that the driver doesn't have to ring the home doorbell. Very poor customer service and will never order from this establishment again. Joey really needs to have some training in customer service. read more

I sent the below email after calling 5 times to speak with management. No response so I am leaving this publically in efforts it might help someone. On Monday 12/13/2021, I visited the Evergreen Park Barraco's location with my husband and grandmother for dinner. Our server was Alyssa. We ordered drinks, appetizers and ultimately dinner. When the dinner arrived - my entrée (Joey's Pasta) arrived cold and inedible. I alerted our server Alyssa immediately that my entrée was cold. She offered to "heat it up". A microwaved plate of food was not appetizing to me and since my husband had ordered a large pizza, I told Alyssa I did not want it reheated, but just wanted to send it back. She huffed and walked away - leaving the entree on the table. When Alyssa returned she flatly stated "We don't remove food from any checks- that's our policy". I asked to speak with a manager. Manager Carly comes to the table - visibly frustrated and repeated that the policy is that they do not remove food items from any customer check. I asked, "Even if it is inedible?" Carly responded that she herself had plated the pasta and that it was "steaming" when she did. Insinuating that I was lying. She again repeated that she would not be removing it from the check. Not wanting to cause a scene, I relented and asked Carly to box it up, which she did and brought to me. When Alyssa brought the check she sat it down and on the table and made a comment that the gratuity had been placed on the bill and actually circled the service charge on the check. To our surprise, there was a 20% service charge added to our check. I asked why the service charge was added for a table of three people? I was told that since "Covid"- the service charge is added to all checks and was then referred to small print in the menu that stated a service charge could be added. My husband and I dined at this location just over two weeks ago and no service charge was added. On my way out, I also asked one of the other customers that were seated next to us if the 20% service charge was added to their check. The customer showed me their bill and to my dismay - no charge was added I asked Carly for contact information for her manager or someone I could report this to. She told me the policy is also not to give email addresses to customers and Carly proceeded to write the phone number down for the 111th street Barraco's location and told me to call and ask for Vince. After two days, today- I was finally given your email to make a complaint. To be clear, the 20% service charge in my opinion was added as a final "dig" to my group because of the disagreement about the cold food. It was discriminatory in nature as it is clear that our table was singled out. I write this complaint because as a business owner, I would want to know if my employees were representing my brand and providing such horrible customer service. I have visited your restaurant on at least 20 occasions over the years and have never experienced such. I have attached a copy of the receipt from our table for reference. My hopes are that my email does not fall on deaf ears and someone actually cares the way customers are treated. read more

Barraco's - Pizza Near Me - Evergreen Park, Illinois

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I was disappointed with the experience at this location. The hostess acted as though it was a problem to service my family and then stated it would be an hour wait, with over 6 open tables. Could be misconstrued, but it felt very racially charged. We opted to put our name on the list for a table after a suspected hour wait, only to never hear anything back. I surely won't take the time to frequent this location. I'll opt to be in a location that makes me feel comfortable and wants to be of service to me. read more

When we got there we decided to sit at the bar. The bartender DID NOT ACKNOWLEDGE US AT ALLLL. I mean did even make eye contact and walked past us several times and didn't so much as hand us a water. No need to tell you our race, I'm sure it's obvious. We ended up moving to a table and were immediately greeted and had an amazing experience the rest of the night. It wasn't busy at the bar either there were only about 5 ppl so he wasn't busy he purposely made us feel unwelcome. read more

Lack of servers , lack of communication with customer and belittles customers ideas just cause their isn't enough servers for the day. Rude service once sat down. If event is happening please have enough workers that day . Simple solution I would rate this trip ZERO stars not the ONE. read more

chicken shawarma was sh*t take this it out your menu you guys absolutely have no flavor you should rename it to American chicken wrap

Pizza is solid, in many ways. Price is affordable, not a disappointment when on the Southside.

This location is literally ass. They say they are open untill 2 but I'm here at 12:00 and they won't let my party of 3 sit at the bar. I just drove 45 minutes to come here and I'm a regular here. The website says the close at 3 and the MANAGER says they close at 3 and bar closes at 2. Super disgusted after I just traveled this far to come here. read more

We held a small graduation party in the dining area of Barraco's on 95th street (about 23 guests). The star was efficient, professional and anticipated all our needs. The dining room was spacious and the table was covered with a black cloth tablecloth, giving it a more elevated look for a party. I felt the food buffet table was a great touch since it left lots of room at the table and no need for "reaching". The pizza and salads were great and we had a lovely celebration where I didn't have to worry about anything! Great job Barracos! read more

Nichols police death video in constant rotation on the televisions Pass on this franchise ! The general manager was only focused on the large parties and bringing in outside cakes for her larger parties instead of addressing the minor issue we were having. In addition, we requested the television be changed from the channel that showed the Nichols police brutality death video , continuously in rotation for at least 20m , until we just asked for the check so that we could just leave . THEY NEVER CHANGED THE STATION That video is totally inappropriate for a restaurant on a Saturday evening at 5p AND IN ROTATION .. !!!! We have been eating here for over 10years Oyster rockafeller have become fishy and gritty ( low quality prep) the last 3 visits and server communication has become low quality read more

Tasty pizza with good ingredients. I order here for fast delivery as well. They are open 24 hours when your stomach starts growling, you don't have transportation, and you want something delicious to eat. read more

I'd drop a five star, but the location in Beverly is a bit nickel and dime and will add a 3% convenience fee if you want to pay by card. So they've passed the cost of doing business in 2022 on to their customers. Weak sauce, Barraco's! The Oak Lawn location is where it's at...great food, great service. read more

Honestly i worked here before and i think it was better back then but have to say ive ordered pizza for the first time here and its quite expensive and i ordered a stuffed cheese pizza that has crust hard as a rock so u might need to see the dentist after eating. Its honestly disappointing that a regular deep dish would be better then a "traditional stuffed cheese pizza" because its not cheese stuffed pizza . Also i think if the employees ate some of the food at the restaurant they would know more about the menu because whoever you got on the phones was talking to me crazy like i was something that wasn't on the menu like a pizza thinner than a thin crust( nickeys special) read more

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I was happy to see the Buffet is back, however I was disappointed with the selection. I arrived at 130. The chicken was dry, vegetables lacked flavor, The pizza was ok but seems to be sitting out too long. My server was pleasant and was very attentive. The straw was No soap in Men's bathroom. I will try again in the future but this was disappointing read more

Great food, execeptional service, ambiance was quiet for a goof family dinner! Prices were reasonable.

I'm a bit confused as to why the rating is so low for Barraco's-- I've been eating here my whole life and I've never been disappointed. I got a large pizza, half pepperoni and half sausage and green peppers. The pizza was hot, delicious, and the crust had the perfect crunch. For a pizza with different halves, I appreciated how each side was equal and the green peppers and sausage didn't bleed over into my pepperoni side. I also got an order of buffalo wings, but I was shocked that there weren't any carrots or celery that came with it because it usually does. I also would've appreciated if the wings had more sauce on them-- I hate dry buffalo wings, the saucier the better!!Despite the dry wings I'll definitely continue to frequent this establishment. Also just a heads up to check the pizza box! There are two coupons you can use for your next visit. read more

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This would be my first awful experience out of 3 in total. So I'm not completely basis( It was good twice before)'. The experience I had this time completely was different it took over an hr for my food to be delivered. The noodles were hard and sauce less and without seasoning,the chicken was cut in half when it was supposed to be 2 breast in total. No flavor or seasoning on the chicken or the hard pasta. This experience was enough for me to never order again . read more

Barraco's - Stuffed Chicken Breast Dinner with dry hard pasta. No seasoning at alll on anything. - Pizza Near Me - Evergreen Park, Illinois

six of us went to the Crestwood location, ordered drinks and pizza. It took 20 minutes to get drinks. we ordered pizza and when we received them they were not what we ordered. when the server took our pizza order. we explained to her the order was wrong. she basically blamed us for the error. we asked to speak to the manager and explained to her that we didn't feel like we should have to pay for both pizzas since both were incorrect and her only response was well you ate them. Yes we ate them. We sat 45 minutes waiting for them should we have to wait another 45 minutes for the pizzas. It was already 830 at night . we asked for napkins and the only thing she had were paper napkins yet every table in the restaurant had cloth napkins. The old fashions were terrible. dont waste your time going here they obviously don't care about customer service read more

This is my go to for catering. The prices are fair. The food is phenomenal. You need 100 pieces of chicken on short notice? No problem. They will accommodate you. I also like this location for take out. Order online and use a discount code. Grab a bottle of wine while they pack up your food. read more

I ordered chicken Alfredo with extra sauce, it was dry. A surf and turf (medium) with a baked potato, which as you can see is overcooked and dry and the potato just looks bad. I was offered a credit even after I asked for my food to be remade. My Alfredo is already cold, but they're sending more sauce, and my surf and turf is being remade. My family has been ordering from this specific location since I was a small child, I'm now 34. To say I'm disappointed is an understatement. read more

Barraco's - Pizza Near Me - Evergreen Park, Illinois

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If you are BLACK... you are NOT welcome in this establishment. We walked in at 1:30 and we're immediately asked if we had reservations. We said no and asked if we could sit at the bar. She said the bar was also reservation only and they had groups of people coming in at 2:15. There were at least 7 open chairs at the bar and two tables in the dining room that were open. All we wanted was a pizza and a round of drinks but clearly we weren't welcomed. Never again! read more

Before the original Barraco's fire in 2016, this was our favorite restaurant. The cook was always spot-on with the chicken piccata, marsala, vesuvio recipes. The steaks were perfectly made and the pasta flavors were perfect. Now the service and ambiance are good, but the food is not cooked well and lacks flavor. I don't know if they cut back on the quality of food but they certainly are not following the original recipes of their forefathers. Sorry Barraco's we will not be back. Maybe their pizza is good but we did not go there for the pizza. read more

They told me that it'll be there in 50 min and it took 1.5 hours not only that i ordered a deep dish PIZZA and that's not what I got. read more

Barraco's - Pizza Near Me - Evergreen Park, Illinois

I've eaten at the EP location for decades. Ordered a deep dish pizza for our company that evening to try. Needless to say, they won't ever order from this place because EVERYONE GOT FOOD POISONING!! I called the next day to inform SOMEBODY and after having to call 2 locations, had to leave my name, number and issue. NEVER EVEN BOTHERED TO CALL BACK! Guess the only thing they care about is cash in their bank account than people getting sick! Phil's pizza will be our only pizza place from here on out! read more

Place has the dumbest setup to enter on a busy intersection. That's not the problem though the problem I have is selling soda that is a year expired, place was dead maybe 4 tables but bar of course had people drinking. Took a simple pasta order to go for my friend on lent. Im not sure how the food is but only brought a drink from the cooler. But the The 1 star is for the Manager, he should not be in customer service thinking he can say sorry with a bad attitude and giving me $2 back bullshit, some one can get really sick! It's over a year expired. He didn't care because he did not drink it. My fault not checking too. Check your stuff ppl It's still not cool. I will never come back here and won't recommend to people either. read more

This place has been a staple in my heart since I was a kid. They've gone through a fire and now cocido-19. Stay strong Barraco's Family. I usually order a large sausage, bacon, and jalapeño pizza. It's always super good. It's a southside heart attack, but worth it. Also, get the healthy pasta. It's kind a hard to find on the menu, but it's there. It's a good and good for you item. See you on the south side. read more

We stopped going because the music/radio was so friggin loud. And, really, do we need a tv at every single table including hanging from the ceiling?? While the food is usually good, Mama Barraco should be ashamed of herself for having a simple pasta for $24 - give me a break - it's flour and water!!!! read more

We had a great experience x2 at Barracos Evergreen Park. The owner, management, and staff was awesome. We were playing at a softball tournament a few blocks away and came in with a party of 30 people. They were busy for lunch, and were able to serve everyone and get us in and out to get us back at the field. The food and service was excellent. Out team finished the day with a win so everyone was hungry hours later so we went back with another big party. While this time it was their dinner rush they came through again with excellent food, excellent recommendations, and excellent service. Being a staple to the Southside of Chicago I highly recommend them for any occasion: dine in, carry out, and their catering has a lot of food for a reasonable price. Great food from a family owned business!! Multiple locations all with great staff. Thanks again for a great experience with a big party that came in last minute. Brian S Southside Smoke Softball Team!! read more

Needed a quick pizza and we ordered it during a busy time on NYE and it worked out perfectly! It came right on time and the people on the phone were very accommodating. The pizza was delicious and it made the night amazing! read more

Rude and I'm going to recommend my job to never place large orders from this place again for our employees. Nonetheless, the place looks filthy and the pizza dry. The sauce tastes like dish soap. read more

If you are African-American and looking for a pleasant dining experience don't come to this restaurant. They do not want to serve African-Americans. Also, this place does not have reservation only advertised anywhere but while I was there, they turned away three dining parties because they didn't have reservations. They referred me to the Beverly location as to say, "Eat where the other blacks eat" and only order our pizza take out but don't sit in our restaurant. I spoke with the manager (or pretend to be manager) and she agreed with the decision not to seat us. read more

Ordered deep dish pizza was not even an inch thick very little mozzarella crust couldnt be eaten to hard and next 2 days everyone who had it had stomach issues just awful never again. Order was 1/2 spinach and 1/2 pepperoni .27.00 waste read more

I've been ordering from here for a couple years now. The service is always great, fast delivery and most importantly hot food!!!!! When I'm out south I will only ever order from here! Thanks Barraco's!! read more

This place went down hill rude and dirty , trashy druggy waitress , classless managers , place has become a joke , you order food repeat it and they bring to table wrong , pathetic read more

Received food with plastic pieces and burned calamari. Management is not concerned and looking for every attempt to avoid accountability. I felt sick after eating the food and took 24.5 hours to complain. Because of this delay management is refusing to refund. read more

I worked there for a few years , it is a fresh food tightly knit restaurant, that has incredible consistent food and the best pizza ! Wish I had them in the Pacific Northwest where I moved ! Top notch ! 5 stars ! read more

A meal that could have been much better--should have been--was off on every component from service to presentation to taste. Barraco's looks like a former showroom--a large open space with concrete floors and floor to ceiling curtains that divide the large room into two smaller ones. The bar is hidden behind a wall. A curtain shrouds another concrete wall. White tablecloths marginally enhance a minimalistic--almost bleak--dining room. Chicken cacciatore turned out to be a whole chicken, which wasn't identified as such in the menu. That's a dish large enough for two or more. Perfectly steamed broccoli was excessively salted and came on the wrong diner's plate. The server then inelegantly scraped the broccoli onto another dish. Sautéed spinach was also excessively salted, as was the starter minestrone soup. The soup had the over seasoned taste of bouillon, which was confirmed by a server and--in my opinion-- demonstrates laziness or lack of skill in making stock. Grilled salmon was done right but lemon, usually common with fish, had to be requested. Before the bill came we two asked for separate checks. The server replied she couldn't do that but she could divide the bill into separate payments. Perplexing. Rereading this, I'm being generous with an "average" rating. read more

Barraco's - Bare furnishings and a warehouse setting mimic the food here--just a bit short for a place aspiring to be more. - Pizza Near Me - Evergreen Park, Illinois

Unfortunately I live in this neighborhood and the manager Carly was worst than the employees discriminate behavior is inappropriate first time chilling and they lied and said we were yelling; then said y'all neighborhood people are the worst. I'm so irritated with this situation and the lies. read more

Barracos should be ashamed of themselves. A long time pizza delivery driver killed going to bad neighborhood at 2 am to deliver a pizza. The drivers dont get any pay. Just tips and del charge. The owner Fran keeps a big percent of the tips from the drivers and could care less about driver safety. What a shame!! read more