We had an issue with our spa cover that was most likely a product defect. Jeremy handled the issue…read moreprofessionally and even went the extra mile and delivered a new spa cover to our house. I found that to be outstanding customer service. Thanks Jeremy and Henry. You guys are the best. Paul & Cathy Kukla

I came to the store with some service needs and they were Johnny on the spot. They saved my bacon!…read more I will be doing business with these guys again soon. They have my vote.

I'm a first-time pool owner, and Leslie's has been an invaluable resource as I figure out the best…read moreway to maintain my new pool! I went in with a whole list of questions and concerns and Michael was able to help me answer everything, repair my broken pool vacuum (and save me upwards of $300!) and get me set up with the chemicals and process I'll need to get my pool in shape.

Wouldn't trust this location anymore. Brought my water in 1 month ago and they said everything…read morelooks good just need to add a little chlorine. Next month check I go to a different location and they said I need to drain my pool and that I should've been told to do so last time my ester was checked. So now I'll be doing it when it's 100degrees outside and not when it's 75 degrees. Thanks BRIAN D... Great service maybe pay attention to all the results when telling someone what to do with their pool.

Pelican Pools does an excellent job taking care of our pool! They are always on time, dependable,…read moreand true to their word, with excellent pricing. Our pool is always sparkling blue, and our pool equipment stays in tip-top shape. We couldn't be happier with their service and highly recommend Pelican Pools to anyone looking for reliable, professional pool care!

I chose Pelican because of the great reviews they got everywhere but unfortunately that has not…read morebeen my experience at all. Numerous mistakes by technicians with weekly service including dumping so much soda ash in the pool that we couldn't see the bottom literally a week after being told how great our pool water was. Turning off the kill switch for no apparent reason. I had a service call to replace the seal on my filter and instead I got a Pool RX. Now I got an email that I have a service call scheduled that I NEVER requested. I had mentioned that my pump wasn't working but NEVER asked them to do anything about it. All I ever get is excuses about new technicians or other stuff.

Everyone at Barefoot Pools is professional and knowledgeable. However Jessica who is the main point…read moreof contact is outstanding! She consistently goes above and beyond to help. My husband Jeff and I cannot recommend this company enough for pool repairs. I just wish they did weekly service in our area!

A sincere thanks to Juan for his honest assessment and remedy to our pool issue. Thank you Juan!read more

The design is lovely. Just what I wanted. Jake W was very informative and easy to reach by…read moretelephone.

We were nervous about building a pool since it was our first pool, so we did a lot of research and…read moremet with many builders. We are very glad we chose to work with Dolphin Pools. From start to finish, the entire process exceeded our expectations. Our salesman, Isaac Crouch, was fantastic and was always ready to help through the end of the build. He was knowledgeable, honest, and helped us design a pool that was perfect for our family and our backyard. Jake Wozniak, Adam Fish, and Brenda Alcott all did an amazing job keeping the project moving forward and making sure everything stayed on track. We loved that the team was incredibly organized and responsive, keeping us informed throughout the process and making everything feel seamless. We were very impressed by the excellent communication, professionalism, and attention to detail from everyone involved. The team genuinely cared about delivering a great experience and a beautiful finished product. If you're looking for a pool builder in Arizona, we highly recommend Dolphin Pools. Thank you to Isaac, Jake, Adam, Brenda and the entire Dolphin team for making our dream pool a reality!

Out of all the Leslie's in the valley this location is my 2nd best go to for any needs/advice for…read morepool repairs,pool trouble Mr.scout is very professional has always gave me the answer I am looking for gets my pools back to blue within the same week !! 10/10 recommend stopping by getting advice from him

I arrived 6:07 employee at the counter. Door locked. He smiled and waved. I understand they close…read moreat 6. Probably wanted to boogie on home. Really needed someone to go above and beyond before my pool party. Shame..... Guess there's always another choice...

It looked fine when they completed the job and it was brand new. Their work did not hold up. Their…read morework started falling apart after just 6 years. It looks like it's been here 30 years but they surfaced this 8 years ago. Minimum this is supposed to last is 10 years. Wish I had better job done by them. Beware - can't tell the workmanship until years later

Debi is very nice and easy to talk to. This is a family owned business and Debi embodies all of…read morethe good traits that come with the thought of a family owned business.

We bought a house in Tempe and CAM Pools was servicing it, so we continued with them. After some…read morebig storms, the pool was a mess. [Added later: CAM's own report had photos showing it was a mess, but these aren't apparently reviewed by the owner.] CAM Pools didn't do much to clean up, and never told us hey, you need to pay more for storm cleanup. They basically left it to us to unclog the vacuum robot and clean up which we did as best we could. The chemistry was also very bad, as we found out later. The pressure on the pool filter was also way too high. [Added later: CAM's technician dutifully sent us a photo showing the pressure at 28 psi, but never told us that was bad.] That's all fixable, but they broke a tile (covering a skimmer basket) and never told us. Not great. But why they get only two stars is when I called the phone number in the "we cleaned your pool" email to cancel our service, the owner was positively mad at me for canceling without giving him a chance to fix the issues. He was angry and blamed me for not calling him earlier. He never apologized for these obvious problems or took responsibility. He wanted to yell at me for daring to complain without having called him first. Hard to believe that his company messed up and his angry reaction was that it was all my fault. [Added later: Note the owner's responses are "I'm sorry you feel that way" not "I'm sorry my company messed up." I hung up because he wanted to continue to argue with me about how I should have given him a chance to fix these problems. I was done with CAM and had every right to cancel without explanation. I never asked him to fix anything. If he really has a recording, I hope he posts it.] Contractors make mistakes. That's part of the territory. But blaming and yelling at the customers is not good. Maybe he had a bad day, so he gets two stars instead of one.

My pool quit running last weekend. It was a green hot mess with leaves and palm debris from the…read morestorm. I cleaned what I could but had to call the tech support from cam pools to come and fix it. They had the pool running like new within a days work. Love CAM pool! Honest reliable professional and responsive! Gotta love that!

We cannot say enough great things about Tyler and how he managed the building of our pool with…read morePresidential Pools. He was always on top of everything and kept us informed throughout the entire process. He regularly messaged us to let us know what to expect each week, which made everything much easier. Tyler was always checking on the job site to make sure everything was being done correctly. If something went wrong, he took care of it within 24 hours. When the pool equipment was installed in a way we didn't like, Tyler came out and made sure it was changed to the way we wanted it. One thing that really stood out to us was how much Tyler went above and beyond toward the end of the project. We found out our pool was going to be finished after my surgery, and I would not be able to swim for six weeks. Tyler worked hard to get our pool completed the day before my surgery, so I could enjoy it before her recovery. Overall, Tyler was amazing. He was responsive, reliable, and kept us informed every step of the way. He truly cared about making sure everything was done correctly and that we were happy. We really appreciate all of his hard work and would highly recommend Tyler and Presidential Pools to anyone building a pool!

Let me start by saying this was, without question, the worst experience I have ever had with a…read morebuilder or pool company. We chose Presidential Pools based on a friend's recommendation. The initial sales process was great--they designed exactly the pool we wanted. Unfortunately, once we signed the contract, the experience changed dramatically. Before excavation, the third-party excavation company claimed their equipment would not fit and that my gas meter would have to be removed. The gas company told me this could leave my home without gas for several weeks. When I called the excavation company, the representative said he could make it work if I paid him $250 under the table. Before signing, Presidential's designer had measured the property and I specifically asked multiple times if the equipment would fit. I was assured it would. I contacted Presidential and refused to proceed if removing my HOA wall was the only option. They eventually found another excavation contractor who confirmed a machine would fit. It was tight, but no gas meter removal was needed, and excavation was completed without issue. More concerning, before this was resolved, the sales manager told me Presidential would simply pay the original contractor the $250 because "they do this all the time." Rather than addressing the request, they appeared willing to accommodate it. After excavation, construction stopped for nearly two weeks and continued at an extremely slow pace. I repeatedly had to point out defects to the project manager and ultimately went through two project managers. Communication deteriorated, with calls and texts frequently unanswered and little apparent oversight of subcontractors. The crews also showed little respect for my property. My backyard was repeatedly left with cigarette butts, drink containers and other debris. They broke my garden hose, which I reported in person and by text, but it was never replaced. The workmanship had numerous issues. Waterline tile was installed without proper spacers, leaving tiles unevenly spaced and out of level. Several tiles had rough, poorly cut edges. Repairs were attempted, but visible inconsistencies remain. The decking caused another major delay. We waited over a month because Presidential had not ordered the material after we made our selection. I was told they don't order materials immediately because customers may change their minds and they lack storage space. Regardless, this unnecessarily delayed the project. Within a week of deck installation, polymeric sand had begun washing out and sinking. About a month later, several deck tiles sounded hollow when walked on, some appeared to be settling, and portions of the base were showing signs of cracking. Another serious concern was the gas line trench. It was dug so close to my home that the bottom of the foundation was exposed. My independent home inspector documented this during my home warranty inspection. This raised serious concerns about the care taken during the installation. We were promised we would be swimming in approximately 60 days. Instead, the project took approximately six months. PROJECT TIMELINE 9/16/25 - Deposit paid/final design approved 9/22/25 - Permits submitted 10/20/25 - Pre-grading completed 10/22/25 - Pool layout painted 10/28/25 - Initial Project Manager meeting 10/30/25 - Excavation contractor contacted me 11/4/25 - Pool excavation 11/11/25 - Tile/decking selections finalized 11/12-11/16/25 - Plumbing installed 11/14-11/16/25 - Steel installed 11/22/25 - Electrical completed 12/1/25 - Shotcrete completed 12/9/25 - Waterline tile installed 12/11/25 - Gas trench completed 12/12/25 - Gas line installed 12/18/25 - Gas inspection passed 2/19/26 - Deck installed after significant delay 3/3/26 - City inspection 3/6/26 - Pebble finish applied 3/7/26 - Acid wash/pool filling 3/9/26 - Cleaning heads installed 3/13-3/17/26 - Main drain cap installed 3/30/26 - Equipment orientation 4/14/26 - Salt added 4/16/26 - Salt cell installed This timeline does not include the smaller delays, lack of communication, repeated follow-ups, or warranty repairs required afterward. I will include photos, emails, texts and documentation of the workmanship and construction issues. I expected a professional experience and quality product from a company with Presidential Pools' reputation. Instead, I experienced poor communication, repeated delays, questionable business practices, inadequate oversight and workmanship that did not meet reasonable expectations. Based on my experience, I cannot recommend Presidential Pools.

Found them on Yelp needing a hot tub repair co. I really liked my experience with this group and…read morerecommend. The day of my appt I realized the power had blown to my backyard and the service tech would not be able to test the tub without it! I called to cancel and they were very gracious saying they would reschedule the following Monday so I could have time to get things fixed. Apparently they did not update the tech because he showed up on time a few hours later. When I explained to him that I had to cancel and why he said he would still come in back to take a look at make and model etc- no extra charge! When he came back on Monday (same guy) I felt he was very honest and upfront about what needed to be done and whether I should do refurbished equipment or new (they offer this!). If you need a repair please call these guys. They are definitely honesty and looking to give the best service as possible.

Misunderstanding from the start - thought I was told their service fee would be applied against the…read morerepair - nope. Tech said the pump didn't need to be replaced and that was good because those were like $150 - it was two gate valves that had failed, so this would be "a lot less". Those gate valves are $15 each at Home Depot BTW. The bill was $630 - didn't get anywhere with the store when I called. Would definitely not recommend them to anyone - too many other places and people who will deal fairly.