We had an issue with our spa cover that was most likely a product defect. Jeremy handled the issue…read moreprofessionally and even went the extra mile and delivered a new spa cover to our house. I found that to be outstanding customer service. Thanks Jeremy and Henry. You guys are the best. Paul & Cathy Kukla

I came to the store with some service needs and they were Johnny on the spot. They saved my bacon!…read more I will be doing business with these guys again soon. They have my vote.

Tyler and his staff were great in helping us purchase our first hot tub!. He explained all the…read morebenefits and the staff came and helped us after delivery to answer ALL the questions we had in operating the spa. We enjoy it almost every evening under the stars! Highly recommend Master spas ! K&S - Gold Canyon

Tyler was incredibly knowledgeable and refreshingly honest--there was no pressure to upsell. I had…read morea great experience overall.

After hiring another pool remodel company, I fired them after three no shows for starting the…read moreproject. I found Gilbert Pool Remodeling and left a message; I had a return call within the hour by Jake the owner. I describe the project and we set an onsite visit the same day. I wanted a full remodel, Deck, Pebble Tec, and Tile. Jake explained the process and gave me a competitive quote. This was on Wednesday, he started the project on Friday, two days later. The job was completed in less than nine days. He kept every promise and did a fantastic job. His crews were professional, courteous, very knowledgeable and cleaned up after each day of work. I can't say how impressed I was by his team. This is the way you always dream of a project to go, but there are always problems and delays. There were none of these, it went above all my expectations. If you are looking for a pool remodel you should look no further. I highly recommend Gilbert Pool Remodeling; Jake will not let you down.

Please, for the sake of your pool and general sanity, do not trust them with the care of your pool…read more I'm attaching pictures for reference, but these are pictures taken the day of, or the day or two after a cleaning service. They also failed to properly backwash the pool multiple times and just pushed all the water/dirt into the street. I am also attaching pictures of the chemical staining that was caused in our pool because they failed to properly regulate the chemicals. We just had our pool resurfaced in January, so it's been very disappointing/expensive to have to deal with this issue. Jake (owner) consistently talked down to my husband and I when we brought these issues forward. He refused to take any responsibility, even though he had been the only company to service the pool since October. He initially blamed us for the chemical issues, and when we informed him that we never added anything because we had trusted his company to take care of things, he went so far as to ask us if we have a security camera in our backyard so he could verify that. Extremely unacceptable and insulting to treat customers who just spent $15,000 with your company to have your pool resurfaced. He then blamed the water, even though all of Gilbert has the same water, so they should already know how to work with it. We have not used our pool for a month now, because they fumbled around to try a chemical treatment, which, of course, didn't work. We are now having to have the pool completely drained and acid washed in hopes of getting most of the staining off, with a new company. We also found out that there has been a stopper in our main skimmer that was preventing it from working 100%, there are two pieces missing from our pool vac, as well as the hose they installed with the vacuum being too short to completely clean the pool. Overall a terrible experience. If i could give a zero, I would.

Have you ever done business with a company that makes you feel like you are their only customer?…read moreHave you ever worked with a business who knows you on a first name basis? Have you every worked with a company who seems to drop everything and run across town to help you out? Do you ever wonder what has happened to good customer service? You must go and and see Tim and his staff they will treat you like family. Their service is second to none!

To Gary and his wonderful staff,…read more Our boring backyard has been transformed in to our own little oasis!!! Neal and I can't begin to express our appreciation for a job "very well done"! The entire project ran like clockwork. The planning and execution was seamless. Your work crews are craftsmen, very skilled and meticulous. Gary, the project started with your creative design. You listened very closely to what features we wanted and you incorporated those ideas into a masterpiece we now proudly call our backyard. Throughout the project, your team was very responsive to any concerns or questions we had. As our daily point of contact, Mike was wonderful to work with. To say that you and your staff went beyond our wildest dreams in the quality of work and customer service would be an understatement. Our backyard project also included a spa built and installed by your company, Spas by Design. The quality of your spa is untouchable. Also, I can't say enough about Bob Campo, your sales manager. When, as new spa owners, we were having some concerns about how to maintain the proper water quality, he came right over to help with a big smile and words of encouragement. Gary, this is what we learned about you during our backyard project. You LOVE your work. You're very good at it. You run your company with integrity. Your word is golden. We can't thank you enough! Neal & Lori

Pelican Pools does an excellent job taking care of our pool! They are always on time, dependable,…read moreand true to their word, with excellent pricing. Our pool is always sparkling blue, and our pool equipment stays in tip-top shape. We couldn't be happier with their service and highly recommend Pelican Pools to anyone looking for reliable, professional pool care!

Best pool company in the valley - took many bad pool companies to find this gem! Defiantly will…read morekeep using.

I wanted to share our positive experience this week with Pool Shop at 3636 E. Ray Road in…read moreAhwatukee. We needed to have the sand replaced in our Triton pool filter, and Pool Shop offered the best price and quickest scheduling. Brian showed up on time and did an outstanding job servicing the filter and leaving the pool equipment area cleaner than it was when he arrived. Pool Shop replaced our filter and variable speed pump 8 years ago, and once again this week they provided outstanding service at a competitive price. Highly recommended. https://poolshop.us/

was told they the price for servicing my pool per Month was around 120-150$. Then I get a deduction…read morefor 323$. i called. They said they used like 75$ in chlorine tabs. The guy taking care of it didn't know what he was doing. One week it's clear then the next he did something and it had a green tint. no idea what he's doing back there. But to charge me more than double and not to call me about it first is crazy. If you're treating pool and you mess up something it's not my fault. I shouldn't have to pay extra for someone not understanding how to treat the pool. i cancelled service and the owner won't call me back. Place is ran horribly.

I've been using Barefoot for a few years now and their quality and customer service are top notch!…read moreNot only is our pool guy, Jacob, thorough, he's also a nice dude that our dog is obsessed with.

Everyone at Barefoot Pools is professional and knowledgeable. However Jessica who is the main point…read moreof contact is outstanding! She consistently goes above and beyond to help. My husband Jeff and I cannot recommend this company enough for pool repairs. I just wish they did weekly service in our area!

Debi is very nice and easy to talk to. This is a family owned business and Debi embodies all of…read morethe good traits that come with the thought of a family owned business.

It looked fine when they completed the job and it was brand new. Their work did not hold up. Their…read morework started falling apart after just 6 years. It looks like it's been here 30 years but they surfaced this 8 years ago. Minimum this is supposed to last is 10 years. Wish I had better job done by them. Beware - can't tell the workmanship until years later

My pump completely busted and was leaking everywhere! I didn't who to call so my neighbor…read morerecommended that I call Atlantis Pool Services. The owner of the company does all the work himself and he had the problem fixed very quickly. He was also able to do it for less than what he quoted over the phone! I will recommend him to all of my friends.

Talk about a dangerous place for my pocket book! What an…read moreamazing selection of plants, and at some amazing deals. Everybody was very helpful, and enough staff to be able to find somebody when you had questions.

My husband and I came here to get some inspo for a landscaping redo in our front yard. This place…read moreis huge and has tons of options. We spent about an hour here and could have taken longer except it was hot that day and they were closing soon. I don't have much experience with buying plants so I can't speak to their pricing. There are also some really nice areas in the front to hang outside at. The gift shop is extremely unique and beautiful.