I've used Wholesale Pool Equipment three times now, and each experience has been nothing short of outstanding. Their prices are great, the selection is extensive, and the customer service is truly exceptional. On one visit, the owner personally went into the back to find a replacement gasket for my sand filter--above and beyond what you'd expect. It's rare to find this level of service and expertise these days. I can't recommend them enough! read more

Rhonda at BYOP and Wholesale Pool Equipment has been simply amazing. She has walked us through the process from start to finish, given up her own time to meet with my wife and I in person to review products and then helped us to purchase products at very reasonable prices. She was personable, knowledgable, and her communication was outstanding. Every time we had an issue (needing more product, question about equipment, etc) she had an answer to us often times within a hour. She and Ryan (designer) have made a very tedious and overwhelming process manageable with their expertise. I can't say enough good things about her and their company. Thank you. read more

Wholesale Pool Equipment - Hot Tub & Pool Near Me - Mesa, Arizona

This place is amazing!!! Best customer service ever. The owner of this business cares about her customers. Customer service is next level. Thank you for all your help!! read more

I was in a Jam, my pentair filter split and I had water pouring out, called my pool guy and plumber and got the same old run around, everything is hard to get, can't find the parts, etc. Called these guys they advised me on the right part and had it to my door in 3 days, Arizona to Pennsylvania and I later found out a super reasonable price. I will recommend these guys without hesitation and plan on using them in the future for all my pool needs. Bill Lucchesi Lansdale Pa read more

Ordered a pool test kit (Taylor K-177). Got inaccurate test result. Checked the expiration date. It expired in 2017, over 3 years ago. Went to find the address of the company to complain - the shipping box was a re-used one, with old stickers inked out. There was no packing slip or 'sender' company name or address. There is no info to contact them. I got their contact info when they sent me a request to "review" their product. Checked with my pool company and was told these 'wholesalers' buy items that are nearly out of date for very low cost, then turn around and sell them. Buyers beware - carefully check expiration dates if you deal with them. read more

They do not carry many products in the store, so you must order online one day ahead of time to be safe. If you order as they open just call and ask and they are pretty good about getting you your item asap, usually in the afternoon. Prices are good which is why I give them a good rating. Pick up was very easy. Oh fyi Mesa Tax rate is 9.05% so be sure to account for that in your purchases. Their website is great and very easy to navigate. read more

Wholesale Pool Equipment - 50lb bucket of Chlorine Tabs $79 - Hot Tub & Pool Near Me - Mesa, Arizona

Good prices til they ask for photos of both sides of your credit card and driver's license. Totally ridiculous

This company is at the top of the totem pole, as far as pool equipment, (several brands to choose from) top of the line accessories and great customer service, we are extremely happy with the different options they have to offer. Harold is always available, I don't think he ever goes home, every visit or phone call, Harold was there, with a smile & more than willing to help! Thank you Harold for your expertise in pool equipment, you made it easy for us to choose which brand would be best for us & our budget. We chose Pentair & have zero regrets! Even if you're in need of a new pump or replacement part for an older pool, Harold is the man to trust & to help you out! read more

I am doing an owner build pool. When I was contacting plumbers John was recommended to help with our in-floor cleaning system plans. After talking to him he sent us a plan and also gave me a quote for all equipment and supplies I would need to supply for the subcontractors. Awesome! Here's where it goes downhill. I had to order specific lights from them as I couldn't find them elsewhere. When I went online to order them the website said that you need to call as they can only sell them out of their stores. Not too bad except they are over an hour away from me. So yesterday I called to order them plus three other things I needed. Flush mount fittings, drain for the in-floor system, and 3-way diverter valves. First off the guy I talked to sounded like he had better things to do than talk to me, which should have been a red flag. After telling him which lights I needed I asked if I could order the other three items. He asked what they were and I specifically told him brand, item, and color that I needed. He told me no problem they have it in stock and I could pick it up when I got my lights. The lights needed to be ordered and shipped to them before I could pick them up but they'd be there today. I didn't hear anything from them today so I called and was told that they were there. So I drove with two little kids, over an hour to pick up what I needed. When I got there, and after having trouble with the account that I had the items saved on, I was told they don't carry the brand of valves I had specifically asked for. The only ones they carry were $20 more than the ones I wanted! To be fair the guy helping me was trying his best and was very nice, but he just said he was sorry and understood it was frustrating. That's it. Great now I have to pay $170 more than what I was planning on spending. Had I known they didn't have them in the store I could've ordered them yesterday and they would've been here in time for the plumber. But because of the holiday they couldn't guarantee I would get them in time if ordered today. Beyond frustrating having to deal with all this and two little kids who were tired and grumpy. When I got home I realized that instead of the gray drain I asked for they gave me light gray. I'm just hoping that it matches our pool finish ok, because I cannot afford to return it and get the right color both in cost and time. Be VERY wary if you need anything specific and make sure they have it before you go in there. Or just order it online. read more

Not sure what's going on with website, but could not search for a standard 1hp residential Pool Pump. Guess I'll try and call....

Not very helpful on the phone and have hidden fees when it comes time to pay. Very disappointing.

I bought a new pool filter from this company after finding them online. When I called the office- the staff was extremely helpful and courteous. The filter was delivered the day after I ordered it and there was no charge for delivery. Here's the rub: Turns out - the filter was the wrong size. When I called the company back - they were hesitant to replace it saying they'd have to re-sell the one they sold me (which was already installed). While I know it's a pain - I just wish companies would do the right thing. Now - if I want the filter replaced - I'd have to take out the one I just bought & then install a new one or pay someone to come do it. read more

Jon was awesome to deal with. I just did a pool with Byop and my experience was awesome. Only a couple small bumps in the road. I dug the yard 21 days ago and just passed final inspection today. Jon was really knowledgable on all the ewuipment and was quick to answer all my questions. read more

Ordered via phone. Great prices. Great service. Propane pool heater ordered Monday afternoon, arrived Thursday.

Wow, I wish I had read some of these reviews 10 months ago. We started a Build Your Own Pool in October. Initial sales and consultation was great. Ongoing consultation has been good also. For a $3k fee, BYOP measures everything; provides a design spec; gives you a list of equipment to purchase from their sister company, Wholesale Pool Equipment; recommends subcontractors and helps with any questions/issues. Excavation started in November, we were told if all goes well, two months total so we ordered equipment in November, $14k worth, seemed like a good deal at the time. Plumbing and rebar in December. Gunite was backed up due to heavy demand, January. Then we had an ice storm in TX, which wreaked havoc on many existing pools and new pool construction. Equipment, construction materials became scarce and expensive. Tile, coping took about a week, however it took a month to schedule. Same subcontractor did the deck, which took over a month to schedule. Long story short, electric work was done in June and the electrician, recommended by BYOP, went to install pool lights and one needed a longer cord. We called Wholesale Pool Equipment and were happy to hear they can exchange the light for same model with 150' power cord, for difference in price, and they had four in stock. The next day, John, the head of sales, told us, sorry, we can't exchange the light because 1) the box had been opened, and 2) it was purchased more than 60 days ago. So, now we're stuck with a $700 paper weight :( read more

IF and I emphasize IF you are do it yourselfer and are working on your pool, give these guys a shot. Especially John Green he has helped me several times and is what you might call a Pool and hot tub Guru. read more

Great experience working with John! He had the best prices and answered every question while I was building my own pool! Highly recommend!

Working with John the past few weeks has been pleasant. He is always available to answer questions and is extremely knowledgeable.

Great experience working with Todd and John. They were quick to answer all questions and they gave good advice. You can't beat their prices and customer service. read more

We've had a great experience with BYOP and Wholesale Pool Equipment. Everyone has been so friendly and helpful throughout the entire process which is great seeing we had NO experience. Glad we chose them! read more

using build your own pool and this place is great!! prices are awesome!

We received excellent customer service throughout our pool building experience with Wholesale Pool Equipment. I contacted John Green many times with questions and he was always professional and knowledgeable. We would highly recommend them. read more

I had a really great experience with John and Wholesale Pool Equipment. We ordered all our equipment for our new pool from these guys. John did a really great job not just answering my questions but also steering me in the right direction. All the research and shopping I did before making my final decisions was pretty much a waste of time, John had it all figured out for me and the best prices too. I highly recommend them. read more

Wow. We decided to build our own pool. Keep in mind I have very limited contracting experience. WE've been working with Ryan and John and they have been super helpful and very friendly. My wife and I had fears about the whole process but so far it's been fantastic. The staff and the service is awesome. We were frustrated with other pool builders lack of responsiveness, so we gave these guys a shot. We don't regret it. read more

After being burned by Paddock Pools and in limbo for a year I was referred to BYOP by a very helpful woman. This situation was a blessing in disguise. Ever since contacting Todd from BYOP and talking with John at wholesale pool equipment I must say I am almost an expert..not really. This is has been a wonderful experience from initially purchasing my equipment to returning some of the equipment that we changed our mind on. I have called several times and even when I didn't get immediate contact was called back very quickly. I have always gotten fast responses on emails. Even questions about the process has been answered every time. John has been really helpful and always pleasant when I call even if he has spoken to me 3 times in the past hour. I wouldn't say I am a difficult customer but our pool is not your typical standard pool so I have had a lot of questions that were always answered politely and never felt as though I was a burden. I would recommend building your own pool and getting your equipment from wholesale pool equipment every time. I just wish I went this route initially instead of going with Paddock. However learning the process and the amazing savings we are getting makes everything worth it. Had we gone with another pool company in the beginning we would have had a pool a year ago but it would not have turned out as great as we are making it now only because we have more say in every single process. read more

This is our 2nd pool we've built. Our first pool we used a company that managed everything but we still had so many issues. This time we decided to try BYOP and couldn't be happier with our choice! Everything went smoothly and like with anything there have been hiccups along the way but Ryan with byop has been there to help us and give us advice. We have never felt alone in this process and always felt like we could reach out to byop with questions or concerns. If you're on the fence, definitely do it! So much less stressful this time around. read more

Great selection and pricing. John Green, the salesman at the counter is awesome!

I worked with John at AZ Wholesale and he was not only prompt in responding to my questions but he was very knowledgable and easy to work with. He explained the pros and cons of the equipment I was looking at buying and their pricing was better than anybody else. He took care of everything for me, delivery went very smooth and everything looks great, more importaly works right. I would highly recommend them to everybody! Thanks guys! read more

This is the third time I've built my own pool in Fountain Hills. As a general contractor, I'm always looking for ways to find quality subs and resources that will compliment my luxury home building process. Arizona Wholesale Pool Contractors has put together an easy to use system that makes getting bids, plans and the tools I need to manage a pool project all in one place. It gives me more time to focus on the other aspects of my business. I would recommend them to anyone who is considering the idea of building their own swimming pool. read more

We had a great experience building our pool through build your own pool and Wholesale Pool Equipment and saved thousands of dollars while doing it. We initially got quotes for several big and small pool builders but the prices were out of our reach. We then turned to BYOP pools and Wholesale Pool Equipment and with the their help were able to design a pool that matched our budget and our tastes. The pool looks great and the process was easy. The contractors recommended by BYOP pools all exceeded our expectations. The equipment provided by BYOP and Wholesale Pool Equipment was top notch and the process of picking out the equipment was easy. Our pool was completed in 5 weeks and and we save about 20% over what the cheapest bid we received from a pool builder and upgraded several areas that we would not have been able to afford otherwise. We will always do BYOP pools and Wholesale Pool equipment for all our future pool projects. read more