I was down at my daughters house over a month period and had to go to Rods Ace hardware several times. Each time, the staff greeted me with a smile and offered their assistance. Great little hardware store read more

Rod's Ace Hardware is the best. Someone meets you at the door and communicates by radio to "Declan" who is waiting for your arrival in the appropriate isle. Declan brings his "A" game to work; he's knowledgeable, courteous and humerus. read more

Always great service, products & prices! Thank you so much Rick for the EXCEPTIONAL help - you went over and beyond expectations! You - and staff like you - are the reason we keep coming back. read more

My husband and I spend quite a bit of time at our local hardware stores! Between all our DIY projects, we make quite a few trips each week. We do not go to Ace's often, but they are a great spot when in a pinch and do have a great selection for most project needs, but their hours are lacking, which is why we don't frequent them more often. Unless you KNOW you need something and can get in during the day, they close by 6 most days, making it not a great option for after work. Regardless, other than the limited hours, the staff is so friendly, they are packed with all project goods and even have local food items and snacks. It's definitely a great option. They share a lot with Sprouts and have a gas station and the same lot, so honestly all the things you need in once place/visit if you are trying to make best use of your time! read more

Without reading another review of Rod's Ace Hardware this review is just a one and done. Visiting from California and needing some glue (specific). I try to choose a local independent and in this case it was Ace. Had what I wanted...perfect. Ace hardware overall is a clean operation from the floors to the tops of the windows. There staff for the most part are knowledgeable and attentive. Rods is no different. Unlike most big box hardware companies it's a pleasure to shop Ace. You don't have to check twice for a forklift or skip aisle because there blocked and you don't need an app. to map out your route. I'm retired retail of 33 years and Rod or whoever is doing the business training from the greeting at the door to the "see you next time " is doing a fine job. Last words...thank you and yes please. read more

Came in at 4:50 and was approached multiple times and harassed and told they were closing in 2 minutes. Staff was in SUCH a RUSH to kick me out of store so they could go home. They had to unlock the doors to let me out at exactly 5pm when I left deciding to take my money elsewhere thanks to the customer service experience. Older man working there was clearly in a major rush to close the store. read more

I like to refer to myself as an irregular regular! What i like the most, is the friendly and very helpful attitude of the staff. If they do not know, they are not afraid to ask the others! Another 'like', quick, easy in and out! Unlike the big box stores. Prices are usually nearly the same or very close to the big box stores. However, they do not stock pallets of plywood or lumber. There is a place for that! I truly love the ease of finding oddball nuts and bolts or fasteners! read more

This place is fantastic. I've been going there for about 19 years, and always have a great experience. They have a reasonably good selection, but the main reason to go is the customer service. Employees actually ask if you want help, and are more than willing to spend time finding what you need, even if it's just a particularly sized screw, nut, bolt, washer, whatever. Great local neighborhood feel. read more

I visit this store regularly. They've always had great help and friendly service. Today, however was different. There was no help available. It's lunchtime so I understood. The cashier moved like a sloth while ringing up the 1 customer in front of me. When I tried to use my Apple Pay it didn't work. By this time the line behind me grew by about 7 people. None of this is a problem. The only comment is the complete lack of care by the employee. I pity employers who are faced with hiring employees with no care or understanding of customer service. I will continue to visit this store but I hope this isn't my regular experience in the future. Especially since it's been very good in the past. read more

This store is a couple blocks from my home, so it's convienient when I need anything hardware. They are helpful and try to answer all your questions. Although they frown on it, I was able to return something the other day without the receipt. They have almost anything common to a hardware store which is why I will come here for my hardware needs. read more

I really enjoy going to this Ace when Home Depot or Lowe's doesn't have what I'm looking for. Judi there is very kind and is extremely helpful. Now, as anyone who is in construction knows... Ace is very expensive. I was going to buy a 100ft measuring tape, it was $34 at Ace but only $23 at Home Depot for the same brand. Either way, ace does give you the small town feel and they have always been very kind. read more

Rod's Ace Hardware - Hardware Stores Near Me - Mesa, Arizona

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Rod's ACE Hardware on Brown and Gilbert road in Mesa is the perfect place to get a "whatchamacallit" or a "thingybopper". The entire staff is FLUENT in Amateur DIY and projects that never seem to have a completion date. I went in to get Christmas lights, (yeah, about 2 weeks too late) and low and behold!! C-9, C-7, C-6 lights stacked to the ceiling! (OK. Maybe not THAT high) But they had them! Price per unit was the same as Big Box Store and after seeing the UNBELIEVABLE profits that were made by certain companies during covid-19, I really decided to focus on spending locally. I grabbed Christmas lights like hoarders grabbed toilet paper at Costco. I had to get a shopping cart to avoid juggling boxes and breaking the lights. The helpful associates shook their heads and after a collective sigh, asked if I needed anything else. (Ornaments, tinsel, a light up Santa and Reindeer for the lawn). Nope! Well, actually 2 big bags of salt pellets for the conditioner, which they loaded into my trunk for me! Do they have everything you need? Maybe not. But if you're like me, you probably don't really need it. I mean. The chores will eventually get done! North Central Mesa? Shop here at Rods ACE Hardware. read more

Guys not very helpful. Walked away/by me without acknowledging or asking if I needed anything when I was obviously trying to find something.

Sal was absolutely amazing, he was helping me find the type of paint I need and even though they didn't have it at their store, he called ahead to the other rods and made sure they had it for me. Amazing customer service! read more

Two big signs outside the entrance saying masks required. Two men ahead of me walked in with no masks. I asked a clerk what happens when someone comes in without a mask. I was told they do nothing. Plenty of others places to shop where health is taken seriously. read more

I just recieved a mailer from Paul's ACE hardware in Tempe ,and from Rod's Ace Hardware. They are promoting ROUNDUP. Isn't that the product under investigation for alledged certain types of cancer???? read more

What I've always loved about Ace in general -- and this one in particular -- is their service ethic. The people who work there know where everything is and, more importantly, how to fix stuff. Case in point -- I recently went to Ace to buy a new handle for my front door since the lock was broken. Jim (truly the 'Helpful Hardware Man') showed me some new handles (ranging from $25 to $100) and then asked to see the broken part. "Hmm, I think I can fix this. Can you wait a few minutes?" Less than five minutes later, I left the store with a part that worked like new. Total cost? About three bucks. Gotta love that. I've been a regular at this Ace for more than 10 years. Located next to Sprouts, It's clean, well-organized and they always have what I need. Prices are competitive with Lowes and Home Depot; score even better deals if you sign up for the free rewards program. read more

I come to this Ace all the time and have never had one bad experience but today was different I had the unfortunate lucky to experience Elvina for the first time. I was waiting in line and she was barking orders at an elderly employee about an in store pickup. I felt so bad for the employee no one should be treated like that at work especially the elderly. I than saw Elvina not only be extremely rude to the customers directly in front of me but she talked down to me as well. I'm no longer shopping here and until I know for certain that the people in charge of running this store are not only treating their customers and employees better but also leading by example. I really hope they can handle this I really enjoyed shopping there on a daily basis. read more

Great little store. Has the feel of a small town hardware store, but the convenience of being in a great little shopping complex anchored by a Sprouts Market. The store is well lit, well stocked, and slightly busy today! I did have to wait in a line about 4 people deep with one cashier, but she was quick and everyone only had a few items. read more

To start - I'm not at all the "leave a review" type of person but if I could rate this business less than a 1 star, I'd do so. Not only did they lose a potential sale, but they also lost a long time Ace Hardware customer. About a week ago, I came into Rod's Ace Hardware and purchased a smaller sized Yeti rumbler. Initially I though this would work for my needs, however upon realizing that it wasn't going to be the case, I made the ultimate decision to try returning the smaller rumbler for a larger one with the willingness to pay the difference for a product that would suit my needs. However upon trying to exchange it for a larger size today, I was outright refused under the assumption that the product had "been used" when it clearly hadn't been and included all original wrapping / paperwork inside. That was the response from the attending cashier, as well as from the smug jackass of a Supervisor that was called to assist. This is all regardless of the "60 DAY RETURN / REFUND / EXCHANGE" policy printed on every single one of their receipts as well as personally asking at the time of purchase if this was something that I could exchange for a larger size and was told "Yes." and nothing otherwise. What's the point of having a return / exchange policy if you're going to outright refuse to do so? As a long time Ace Hardware customer, I was excited that there was a location nearby however after this incident, I refuse to shop at another Ace Hardware. I ABSOLUTELY WOULD NOT RECOMMEND SHOPPING AT THIS LOCATION OR GIVING THEM ANY OF YOUR MONEY. read more

Great place! Amazing selection of everything you need and stuff you did not know you needed!! Service is good also, very helpful.

Family owned with friendly, helpful AND knowledgeable staff. I've been here probably a hundred times & it's always a very positive experience. Their prices are great too. I always come here first before going to Home Depot. It's faster with easier access without all the congestion. read more

Rod's Ace Hardware is really great! I order a shed and it was delivered in great time, the guys were very professional and friendly. I was extremely happy with the price and delivery time. This is a great store and everyone there is helpful and professional, great place to shop! read more

Love the place go there every weekend for supplies for projects however me being 16 for some reason I always get bugged about putting the prices down on the bag for bolts. I understand that a lot of kids steal from this ace but it just annoys me when I have never once thought about stealing a bag of bolts that cost me 2 bucks. Whenever I go with my parent they never come up to us it's all because I'm 16! read more

I had my house painted in mid-November and because of the house paint I bought from Ace - 11years ago, yes the paint lasted that long. They did their best to provide me with enough paint - 18 gallons of the Royal - but when it wasn't possible they sent us to a different Ace store. I was able to buy the trim and door paint from them, however. Note to self - nest time let them know ahead of time the amount of paint needed and they will be able to provide. Ken, was very helpful. I like doing as much of my shopping there as possible. read more

The staff at Rod's is the best. They are always helpful AND knowledgeable. This has become my "go to" hardware store. It is ALWAYS a positive experience, and the prices are competitive. I don't even bother with the Home Depot any more. read more

been going for 13 yrs now, bit pricey but has what u need in a bind. the guy is ok, the women have their moments. today i was accused of stealing a 3 dollar red bull energy drink !!! really lady? i said u wanna check me !!! i have more money than ur whole god damn family lady. i do not need to steal anything. i was pretty dissapointed in this whole ordeal !!! was it because i been sick and havent shaved in a few days??? maybe !! but it does not give anyone the right to accuse anyone of stealing depending on what they look like !!! you have lost my business ace hardware and i will make sure i tell eveyone about this read more

This is a great place to shop, everyone has always been knowledgeable, helpful and polite. From purchasing furnace filters, having keys made, this place is very good! read more

Horrible customer service today!! My husband just got gone from a trip to this store and said 2 clerks having a conversation when he entered the store were obviously unconcerned about 10 customers waiting in line at the cash register!!!! Everyone looked frustrated and when he approached a clerk in the back of the store to open a locked cabinet of drill bits for him, the clerk acted terribly inconvenienced. *sigh* read more

Ive been going to this ACE for about 8 years. The customer service is always 5 star. Ace is a little $$ but they also carry a lot of hard to find items that you just wont get at home depot or lowes. Thanks to ALL the staff at Rods Ace hardware for helping me on all my projects. read more

I went into Rod's on my last wits trying to replace a fitting from my water line in the wall of my old house to the line going to my toilet. It was a very rare threading and after asking one person's help and he wasn't sure if they had the correct fitting, three other people at the store jumped in, brainstormed and found exactly what I needed. Two thumbs up and 5 stars from this customer as I would have been screwed without the help they provided. read more

Started going here instead of the big box stores because its close to my house, the staff is friendly and efficient, and they honor veterans discounts. I have almost always found what I needed, with only a couple exceptions. For those exceptions I have to go to the big box. The store is bright and the staff is cheerful and knowledgeable about what they have. Recommended for the small home town feel of a local hardware store. read more

I need to go to this place more often. They have a big selection and almost always have the item I'm looking for. The prices are not much different than a big box store but not having to fight the Saturday Home Depot crowd is well worth it! Friendly and helpful staff. I am a fan of Ace Hardware. read more

Twice I've been able to get things here the big orange place didn't have (even online). And it's close to home. And I don't have to spend half an hour walking around to find what I need. I don't know if staffing has changed since the bad reviews on staff, but the pair of ladies working when I last went through were totally helpful. I'm going to be coming here more often. read more

I have gone to this particular Ace hardware many times. It has always been very well maintained & organized. I've always received excellent customer service. I have been there several times to purchase glass for picture frames. They are always so helpful and make sure to use "scraps" they already have to ensure a lower cost. I recently needed a large amount of glass cut for a church project. I had shopped around quite a bit & Ace was by far the cheapest. The management, particularly Alvina, were wonderful to work with. They gave me a discount due to having such a large order, had my glass cut, boxed & invoice written up before I even arrived at the store. When I had a problem with two of the pieces of glass they immediately replaced them. I will definitely continue shopping at this location and would highly recommend them for any glass you might need. read more

I've been to this store many times. Always good service and I can be in and out in no time. Rod the owner has helped me a few times and seems that customer service is high on his agenda. Great Ace store for its size! read more

Horrible management. Lady cashier didn't give me my change . When I asked about it she said she couldn't remember was her reply. I asked for a Manager. The rudest lady ever she said no way was i gonna get my change, until closing. Manager refused said it's store policy. I waited for a hour until finally they counted the register found my extra change rudely gave me my change and gave no apology. Rudest people ever i will go to a bigger chain store next time. read more

I love this store. The people! The service! The way this business wants to help you and actually wants you to come back again. It is worth the trip anywhere in the East Valley to come to this ACE Hardware location. They care about people over profits, they want to help you and they act like businesses use to when folks cared about each other in a COMMUNITY! I do not work for them and do not work for Yelp. I am a real person and this places get 2 thumbs way up! read more