Wanted a HotTub for a very long time and visited a few local stores closest to Goodyear( live up in…read moreEstrella ) . Decided to visit Southwest Spas's website and decided to visit in Mesa ( because they have been in business for 40 years ). We were greeted by Jasmine and gave us the tour of their spas with spas with different sizes and options. One of the Spas worked for us and Jasmine gave us a great price . Henry ( Manager ) called us and gave us a further discount( after seeing a picture of our Cane Corso Rescue, Henry loves dogs ) and arranged Nick to install delivery and electrical (220) the next day. Five outstanding individuals delivered and Spa was working perfectly. They took their time to demonstrate chemicals to maintain water clarity. Yes, Nick was outstanding! Always go with a Business that's been there for 40 years!

Pleasant and professional staff. Very helpful and no pressure approach. They are willing to…read morepatiently answer questions.

**SCOTT TALLEY - BEWARE** I was recently given a…read morerecommendation from B&B Pools for our pool deck repair / surface. They provided Scott Talley. Scott came out to our house and reviewed the job and took all the measurements. We agreed to move forward and have him do the job. He showed up and began painting one of our pool boulders which wasn't even close to being what we originally had (he was using blood red). Shortly after he started doing that, he called me and informed me he was walking off the job, with no legitimate reason for doing so. Not sure how a contractor does something like this but now we are stuck with and incomplete job and a half-painted pool boulder. With that said, beware of Scott Talley and do business with him at your own risk. I have also alerted the B&B staff regarding referring this guy moving forward.

This is the only pool store I've used for almost 30 years, and I can't recommend them enough! Their…read moreprices are fair, and their help is actually helpful. I just had my pool replastered from the builders they recommend, Mike's Construction, and they did a fantastic job. They also had a much better price than the other 3 big name builders I got bids from. Again thanks to the people at B&B!

Great management and great crew…read more Had a pool pump stop working, and my normal pool guy immediately blamed a failed motor in the pump, despite it only being 2 years old and gave me a large quote to replace. I called Pelican for a second opinion and rather than just push new hardware, they did their due diligence to pinpoint the problem.They figured out that not enough power was being supplied to the pool panel and it ended being a bad breaker that was supplying too little voltage for the pump to operate. One new breaker later and I am back up and running. Thanks Pelican for being good people and not just pushing products.

We used them to balance the chemicals and startup our pool after a renovation (we got a quote from…read morethem for the renovation itself, but it was a bit too high so we went with another company). But each time we got the quote or had service this company was efficient, on time, and had good communication. Once he balanced the pool he explained what he added and answered any questions. Grateful they could fit us into the schedule since we were on a tight timeline after new plaster was put in.

With great up-front communication and skilled, respectful, technicians, Barefoot Pools, the company…read moreand its people, gave us a phenominal experience throughout our pool remodel, living up to the excellent reviews we read before hiring them. They replaced our aged-out pool surface from plaster to micro pebble which included treating the concrete and adding a curative to the pebble mix. They installed hand-set iridescent step markers and new directionals, an aerator fitting, safety drain covers, a hand rail and new tile at the water line. It was quite the project and they did it within the projected timeline. Jessica pleasantly took our original call, setting the tone at the beginning and arranged sales rep Brandon to come to the house. He truly embodies the Business Development Ninja title on his business card. He impressed us with his demeaner, transparency and thoroughness at our initial meeting and in their showroom/design center where we chose our colors from plenty of options for the new surface, tiles, handrail and step markers. Project Manager Shawn updated us nearly daily on what to expect and when. As busy as he was, he promptly answered our questions and concerns in detail with good humor and respect and kept everything on schedule which transpired as he described. Massive respect to Zach & Richard & Juan and everyone in the chip-out, tile & surface install crews who each worked diligently throughout the unseasonably hot days. Afterwards, Chad gave a helpful orientation on caring for our pool and its new surface and surprised us with some thoughtful gifts. When it's time to tackle the decking or replacing equipment, we'll be calling Barefoot. We've already called for monthly pool service and look forward to meeting our pool tech Britney who will no doubt impress us as well. They weren't the cheapest of the quotes we took, but we definitely believe they were the best. Highly recommend! (cross-posted) Edited to add a special thank you to Krystle for her prompt assistance and reaching out.

Barefoot Pools is a Cadilac operation. They are the best!!!…read moreTheir people are all caring and cooperative. I worked in construction for 43 years, and I know quality work when I see it. I know what great craftsmanship when I see it. I know taking pride in your work, when I see it. I saw GREAT quality work, I saw GREAT craftmanship, and I saw pride in the work, when Barefoot Pools refinished my pool surface. Doug in Gilbert

Absolutely Amazing!…read more Not only did Dolphin Pools meet our expectations, they blew them completely out of the water (pun intended). I don't use words like spectacular, incredible, amazing, and awesome lightly. The process of building a pool is groundbreaking, in the literal sense. The timeline for this process took roughly 3 months from the dig to jumping into the water for a swim. Allow me to remind you that the process is never going to be perfect for such a large project. There are many stages to this massive commitment, such as designing, mapping, digging, plumbing, electrical lines, concrete, travertine, city permits, dealing with HOAs (and the list goes on). None of this is going to go without delays, corrections, ordering additional parts, weather issues, etc. That said, the experience with Dolphin Pools was nearly flawless every step of the way. My wife and I did our research, and based on Google/Yelp reviews, we decided to contact Dolphin Pools. From what I understand, there are a number of designers, but we had the great fortune of having Drew Siler assist us with designing our dream pool. From the moment we met Drew, we were instantly impressed and quickly moved forward with the project. Not only is Drew kind, honest, and thoughtful, but very professional. We had a plan, and Drew walked us through every detail with 3D pool design renderings. He listened to our wants, but always kept us grounded with what was possible within our property and budget. Drew made himself available at all times to answer our questions and continued to do so through the entire process. He told us it was possible to have the pool completed by my wife's birthday in September if everything went smoothly, and we made it. He is truly a man of his word and we couldn't thank him enough. I have to mention the excellent staff at Dolphin Pools as well. I would like to thank Nick, our Field Project Manager, who managed the many crews throughout the project. Also to the team managers Katie, Brenda, Laurie, Maria, and Tania that kept us informed through text, emails, and phone calls every step of the way. The crews included Hagarty Electric, Scholz Rebar, V Shotcrete Construction, Superior Pool Plastering, ACE Pool Repair and so many others. If you decide on getting a pool built, you should definitely consider Dolphin Pools. It's nerve-racking, noisy, dusty, and will inconvenience you for months, but I would do it all over again to get the perfect dream pool that we envisioned. We highly recommend Dolphin Pools, and 10 stars is not even close to enough!

Drew Siler has been fantastic representative to work with at Dolphin! I've requested many quotes…read morefrom pool companies in the valley, most companies tried to up-charge or didn't listen to our specific pool design. Drew is no frills, really listens to the customer and from first interaction felt like an old friend. Thanks for making this experience so great, Drew!

Out of all the Leslie's in the valley this location is my 2nd best go to for any needs/advice for…read morepool repairs,pool trouble Mr.scout is very professional has always gave me the answer I am looking for gets my pools back to blue within the same week !! 10/10 recommend stopping by getting advice from him

I arrived 6:07 employee at the counter. Door locked. He smiled and waved. I understand they close…read moreat 6. Probably wanted to boogie on home. Really needed someone to go above and beyond before my pool party. Shame..... Guess there's always another choice...

It looked fine when they completed the job and it was brand new. Their work did not hold up. Their…read morework started falling apart after just 6 years. It looks like it's been here 30 years but they surfaced this 8 years ago. Minimum this is supposed to last is 10 years. Wish I had better job done by them. Beware - can't tell the workmanship until years later

Debi is very nice and easy to talk to. This is a family owned business and Debi embodies all of…read morethe good traits that come with the thought of a family owned business.

We bought a house in Tempe and CAM Pools was servicing it, so we continued with them. After some…read morebig storms, the pool was a mess. [Added later: CAM's own report had photos showing it was a mess, but these aren't apparently reviewed by the owner.] CAM Pools didn't do much to clean up, and never told us hey, you need to pay more for storm cleanup. They basically left it to us to unclog the vacuum robot and clean up which we did as best we could. The chemistry was also very bad, as we found out later. The pressure on the pool filter was also way too high. [Added later: CAM's technician dutifully sent us a photo showing the pressure at 28 psi, but never told us that was bad.] That's all fixable, but they broke a tile (covering a skimmer basket) and never told us. Not great. But why they get only two stars is when I called the phone number in the "we cleaned your pool" email to cancel our service, the owner was positively mad at me for canceling without giving him a chance to fix the issues. He was angry and blamed me for not calling him earlier. He never apologized for these obvious problems or took responsibility. He wanted to yell at me for daring to complain without having called him first. Hard to believe that his company messed up and his angry reaction was that it was all my fault. [Added later: Note the owner's responses are "I'm sorry you feel that way" not "I'm sorry my company messed up." I hung up because he wanted to continue to argue with me about how I should have given him a chance to fix these problems. I was done with CAM and had every right to cancel without explanation. I never asked him to fix anything. If he really has a recording, I hope he posts it.] Contractors make mistakes. That's part of the territory. But blaming and yelling at the customers is not good. Maybe he had a bad day, so he gets two stars instead of one.

My pool quit running last weekend. It was a green hot mess with leaves and palm debris from the…read morestorm. I cleaned what I could but had to call the tech support from cam pools to come and fix it. They had the pool running like new within a days work. Love CAM pool! Honest reliable professional and responsive! Gotta love that!

First off, our Project Manager Gary was great very nice and helpful throughout the entire process…read more Gary even came out and fixed a pop-up that never worked right from the start when it was put in. It wouldn't go down and didn't do the job a pop-up does. The process goes very quickly. The pool is beautiful, turned out great, except the pool aerator was put up to close to the edge of the pool so it is crooked and askew and looks bad, very noticeable. Of course, they didn't have the attachment in when they had me sign off that everything was great. Still waiting to see what can be done to make it look better. Hopefully something! We did sign off on this ahead of time just want you to be prepared if you have anything in your current yard. So, you will have your funds. One warning when they have you sign off on them destroying your current yard meaning anything on the way to where you want your pool such as lighting, irrigation whatever is there believe them. They will destroy even where you don't think they will. Have your money ready for those to be repaired or redone.

At the end of the 3 1/2 month process, our pool and pergola look great! With that said, this has…read morebeen one of the worst processes I've been through. I chose Presidential because they seemed more established and have put together more pools on the year than any other pool company. To be clear, I think we saw every pool company in west valley working our project BUT Presidential. They are brokers who use good businesses to complete their projects on their behalf. My issue with Presidential is that as brokers, the best trait they could have is clear communication. I had a project coordinator that clearly had too much on his plate. Days to respond to calls and texts, missed appointments and extremely slow to address issues that I was catching in the work being done. I had no peace of mind throughout the entire process and we had to rip up completed hard decking due to issues I was catching, being pushed aside by our coordinator (it's odd how much decking increased our rate during the quoting process, but when it had to be ripped up and removed, received pennies on the dollar in refund). Possibly my biggest issue is they require final payment well before the completion of their work and finishing this project dragged out for several weeks with a no-show appointment and a continued lack of communication. Still have lights that flicker and only offer 1 color, with a service ticket in for nearly 2 weeks now and no solution in sight. If you include a pergola in your project, expect to coordinate this portion on your own. They were completely non-existent once the pool was finished. I want to think that we just drew the short straw in hopes that others spending this amount of money aren't left feeling ignored and unimportant. I will say that Chris Cox and Walter Pendle were phenomenal people to work with and really went above and beyond once they got involved. Towards the end of the project, I was going directly to Chris and he responded within minutes and truly cared about our issues. Walter showed us the system/app and was thorough and easy to work with. He was a pleasure to work with. My project coordinator came out recently.... not to check on how the pool was or if we had issues, but to take pictures to file in their catalog. Just terrible. I hope that no one has to go through what I did with their projects, but will say that I would never recommend them to friends and family.

I have a older pool and I had a part that broke. my local pool parts place didn't have the part…read moreand didn't want to take the time to look it up to order. I found Price busters pool and spa, many miles from my house and stopped in. I had visited many independent shops before trying price busters with out any success. I need to say that from the moment I walked into the shop I was treated so nicely from the young lady at the reception desk. Then the owner help me right away. He knew in minutes what I needed and supplied me the part. I discovered that I needed more parts to finish the jobs. I drove back and they helped me with the new parts and helped me install it at the store. Old fashion expertise and friendly people. I wish I lived closer. I will continue to make the 15 mile drive to get all my pool needs. Thank you again

Saved us again! We were having trouble with our dream maker spa and stopped to have our pump…read moretested. The guys were awesome confirmed the pump was worked and told us to check the fuse. We did and it worked! Needed a few replacement parts and they had those too. Expensive but these parts are hard to find and we needed them. They were very helpful! We won't go anywhere else.