This company and its owner are far from professional, bought an electric heater from him that he didn't register and refused to help the new pool company solve after it blew up after 3 uses. Buyer beware! read more

Daniel is a true pro and consultant. Couldn't be happier with the service he delivered and went above and beyond with . Small business owners like this are hard to find these days . Installed a pool heat pump on my short term rental and redid the plumbing that was done incorrectly to begin with . read more

I cannot say enough nice things about Dan. Not only does he do a tremendous job caring for my pool, but he is overall a lovely human being. When work needs done he gives me a heads up ahead of time, so I can anticipate the cost. When I want to add new features or equipment he always gets me the best deal and will tell me when it's on sale or has a rebate. My home in Phoenix was an Airbnb, Dan dealt with the often annoying renters pool questions but also jumped in and plunged a toilet for one of them. He's simply the nicest, most humble person you will meet and your pool will never look better. read more

Splash N Grass - Pool Cleaners Near Me

So happy I found Daniel on Yelp! I got a response by sending a message through yelp almost immediately, and he was able to come out the next day. He also gave me a specific time instead of a 4 hour window like most technicians. My pool was murky and green and I suspected my filter was not working because when I backwashed, the water was clear and not green. When he came out he explained it was probably the sand in the filter, which made sense since I have owned this house for 6 years and have never changed the sand and have no idea the last time. He talked to me about doing a complete drain and clean which I already knew was needed, since last year my my CY was really high and I was just being lazy about draining it. Basically my pool water and balance were getting harder to maintain. He drained my pool, and even heeded my concerns about keeping my yard secure for my pups while the hose trailed to the sewer line in the front overnight and after I got home from work. He acid and chlorine washed, refilled, and balanced all the chemicals. He was very responsive via text when I had any questions or concerns with the process. And he always let me know when he was getting to my house, and the next steps once he left. Wow! Communication is sooooo key!! He was very clear about pricing and I found it to be really reasonable. I don't have the equipment, energy, or time to drain and clean my pool myself, so to have my pool sparkling again in a matter of days was completely worth the cost! If I did it myself, I would have had to rent equipment, and it would have probably taken me 2 weekends to get it done, plus a ton of manual labor. On top of all that, he communicated with me everyday with updates since I was at work while he was working on my pool, and did everything he said he would, plus a few extra little adjustments to random equipment I couldn't figure out on my own. Overall I had a great experience working with Daniel, and I was able to pay by credit card online which these days is a such a plus!! Highly recommend! Contact him for your pool needs now! read more

Splash N Grass - Before - while draining, icky murky pool you can't even see the bottom! - Pool Cleaners Near Me

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Daniel has done a handful of jobs for us, always communicative, realiable, fair prices, great work. Installed some valve, replaced light housings, leaks, etc. Will continue to use for our future projects read more

Splash N Grass - New LED light - Pool Cleaners Near Me

So, unfortunately things went downhill a little bit. I think he is trying-- He's a good communicator overall, he is easy to get ahold of and generally very knowledgable even when you can tell you are catching him at a bad time. He's definitely not new to the trade, but I as a customer since 2017, I did feel a decline in his customer service in about the last year. He had some personal stuff going on and I was super patient despite having a clogged pool pump sit for nearly 2 weeks because he couldn't make it out sooner, I was loyal to his service and was understanding---stuff happens, I get it. Then he fixed a pool light that went dead again after 3 weeks. He started sending me quotes for an 800 dollar light replacement before even re-looking at light. He assumed it was moisture (without investigating), but turned out the breaker was flipped! Was kinda disappointed that his process was so abrupt when most ppl at least warrantee their work for 30 days and would have at least looked it over before jumping to a conclusion. He started skipping a week here and there without warning despite my having pre-paid for a set number for weekly/monthly service, depending. Recently, I cautiously asked if I was signed up for the less frequent weekly plan by some accident, just to put out a feeler and subtlety call him out... he got defensive and said he would be discontinuing my service. Honestly, thats fine, I was considering moving on anyway, but he gave no notice which is hardly ethical. Just seemed like an unreasonable response for something so small and I would have appreciated at least 2 weeks to find somebody new after years of being a customer. I ask a lot of questions, and maybe I just annoyed him. If you ask questions a lot of questions, especially before a big purchase, you might annoy him too. I think he is looking for easy sales and no effort clients these days. I get it tho, everybody likes smooth sailing, and if you have a lot of clients, maybe you dont need the "difficult" ones?? Like I said, I think he is a good pool guy, just general customer service could improve to get back to what I know he is capable of when I first hired him. I wish him the best of luck! read more

Let me start by saying that Daniel is extremely kind, and my pool is unusually large. I think he got in over his head. Between yard remodeling and a dirty filter, my pool was not a 20-minute weekly service call during much of the 8 weeks he worked on our pool. What I found really disappointing was that instead of him calling or ringing at my door to say he had concerns and needed to raise my monthly rate, he simply sent an email saying he could no longer service my pool. It left me in a lurch. Luckily my previous pool person, who is a little more expensive but has more experience, was able to turn the pool around in 3 days and get everything running properly. read more

Just hire this guy...you will not regret it. I hired Daniel to take my pool from swamp green to swimmable clear in time for a Memorial Day weekend pool party and he did it in short order and at a cost I could afford. I was so pleased I've hired him to do my monthly pool service. I'd done it myself for three years prior to that and we see where that got me...green. No more cloudy water headaches for me!! read more

I hired them to do a green to clean on my pool. Now it's sparkling like a diamond. It didnt take long either. It was cleared up in about a week. read more

Splash N Grass - Sparkling...! - Pool Cleaners Near Me

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I recently contacted Daniel looking for a new "Pool Guy"... to service our pool and I AM SO GLAD WE DID!! Daniel came out, assessed the equipment and pool, then got right to work, cleaning and repairing a few minor things. He knows his stuff, at one look he knew exactly what type of in-floor cleaning system we had and how to optimize it. We have already made arrangements for him to come out weekly, to clean and check the water; I love the weekly email updates that include pH levels, Chlorine, Alkalinity and a few others ABOVE my head :) If anyone is in the market for a new pool service or looking to change to a superior service I would highly recommend contacting Daniel, you will not be disappointed!!! *Price *Service *Experience *Results = That is what you will receive!!!! read more

Splash N Grass - Pool Cleaners Near Me

Daniel is incredibly helpful and kind. I had a bit of a pool crisis and Daniel was willing to go above and beyond and out of his way to help me as soon as possible. Knowledgable, patient, and able to deal with a house sitter clueless about pools- I would (and will!) recommend him to anyone with pool needs. Thank you so much Daniel for your time! read more

Daniel is awesome! He's exceptionally personable and honest. I feel confident my pool is in good hands with this company. My pool's system had several parts needed replacing. Daniel is swift, efficient, knowledgeable, and has kept my pool in great shape! I definitely recommend Splash N Grass. read more

Daniel is fantastic and deserving of all the 5 star reviews. He's a genuinely nice person and it feels good supporting a hard working, honest technician like him. We are first time pool owners and had lots of questions and concerns. Daniel came out next day and did a free walkthrough of everything - how our pool was refinished, size, pump, filter, maintenance. He gave me a rundown of what I'd need to buy and look out for. He also had concerns about the sand filter being too small for the pool and piping not being aligned well. Sure enough, when we put in a motorized pool cleaner, I saw there was something wrong. I wasn't getting that much suction and I noticed dirt being discharged back into the pool. I gave Daniel a call and we talked for 10 minutes on the phone to diagnose (good to have someone who remembers your pool personally). He suggested replacing the filter and sent me quotes for 3 different types of filters. We decided to put in a good cartridge filter. Daniel came out early and took his time making sure everything was done properly. He touched up the existing piping, even painting the casing so everything looked nice. He even rebalanced the pool too at no added charge. We talked through suppliers for everything I'd need going forward. He even noticed the outdoor outlet was getting rusty and needed a plastic casing. Overall, he's a great guy. His labor cost was very reasonable, he goes above and beyond to make sure the job is done thoroughly and properly, and he's super informative. I took tons of notes and asked lots of questions. read more

This guy really knows his stuff!! Kind and courteous. I really appreciate Daniel's honesty as well. We just recently moved into a beautiful home that was vacant for quite a while so the pool and waterfalls definitely needed some work. He quickly came over and ran through all the issues and concerns we had and made sure we understood everything that needed to be replaced and how it all worked together. Fair price that can't be beat! He's got my business for life! read more

This company is as good as it gets. Daniel is such a great guy with such a great work ethic. He is very honest and such a hard worker that takes pride in what he does. Very knowledgeable and willing to help you understand everything you want to know. It's nice to find such honest people with integrity. Glad we choose them. read more

I'm not one to write reviews very often but I just had to comment on the great service I received from Splash N Grass. First, most companies don't work on above ground pools but this company does and Daniel was very knowledgeable on the subject. He had my pool pump up and running in no time flat and his prices are incredibly reasonable. Thank you Daniel for being available, punctual, pleasant, and for having the knowledge to fix all the issues I was experiencing with my above ground pool and pump. I wholeheartedly endorse this company. read more

I am so pleased that I was given Daniels name to come out to drain, acid wash and fill our pool. We are new to Arizona and are not really familiar with in ground pools and their needs. Daniel is awesome! Our pool looks like new. He even replaced our pool light! He came out when time was convenient for us and took the extra time to explain our pool system and how it works. That is great business!! From now on Daniel will be the one I call for all our pool needs! read more