We have worked with Baja Pool Service for several years. This is a top notch company! I would…read morerecommend them to anyone needing service and repair.

My pool pump needed the gasket changed out. Service was preformed on time, pricing was as covered…read more Great job and good pricing.

Our PVC filter lines have experienced 22 Arizona summers and sprung a leak. Well I called my go to…read morepool repair experts at Litchfield pool supply and service . Neal came to our rescue in 104 degree humid heat and got to work. He removed pieces of PVC to installed new parts. Then he decided it was necessary to replace ruined O'Rings in another pump. In under two hours Neal made the repairs and tested the lines to make sure there were no more leaks and our filter was hold pressure. This is by far the most professional pool repair company in the Valley. Neal was great all the way and we highly recommend him and the pros at Litchfield pool and supply.

Hiring Litchfield Park Pool Service LLC has been an expensive and damaging mistake…read more On July 4, our salt cell failed catastrophically, flooding our backyard. We later confirmed this was caused by their technician overtightening the fittings during a prior service. He even texted us a photo of the giant rusted channel lock pliers he had accidentally left in our yard, which is the exact tool he had been using on the salt cell. That tool should never be used on delicate plastic fittings and explains why both sealing rings eventually cracked. On July 7, just three days later, our main pump began making loud noises. They quoted me $3,027.77 to replace the pump, while another reputable company quoted $2,369 for the exact same job. Shortly after this, we began noticing that every time we swam, our children's eyes burned so badly they couldn't keep them open. I told the company about it three separate times. Each time they said it was "fixed," and each time the kids swam again their eyes burned so severely we had to use wet paper towels and keep them in a dark room. The fourth time, they decided to blame the pump. They had changed the settings themselves to run at 60% or below, and then claimed the eye burning was because of that. But that explanation made no sense. The burning had started before the pump ever made a sound. That was when I began digging into the water chemistry myself. I spent hours reviewing the service reports they email after each visit and realized our chlorine levels had been dangerously high since the end of May, long before the pump noise began. Despite this, the company continued to blame the pump for the eye burning. Even Mike, one of their managers, admitted at one point that they should have been able to bring the chlorine down to a safe level regardless of the pump issue. When I confronted them, the dishonesty became obvious. Mike himself tested our pool and said it was 10 PPM, acknowledged it had been that way for weeks, and told me no one should be in the pool. On the very next service visit, they emailed me claiming it had dropped to 7.5. I immediately took a sample to Leslie's Pools, where their machine read 25 PPM. To remove any doubt, I had my teenage daughter take the exact same sample to Litchfield Park Pool Service's own store. They told her it was 10. Three different numbers for the exact same water: 7.5, 10, and 25. I walked in with all three reports in hand. When I asked Mike to explain, he had no answers, offered no apology, and simply shrugged. Today they emailed me the following, effectively suspending service until we authorize a pump repair: "On July 7, 2025, We reported to you that your pool motor was making Loud Noises. We have reset your Motor RPM to 50%, per your request. This motor RPM is not enough to keep up with the demand and usage of your pool. This has caused inconsistencies in our pool care which prohibits us from working under our standards. Litchfield Park Pools would be happy to start up your pool service once repairs have been made." I did not request that change. When I pushed for answers, I was told Mike is "in the process" of buying the company while the current owner is on a two-month vacation, not returning calls. I left a message for the owner with no response. Mike had previously said he would discuss a refund, but when I called, an employee named Jack said he couldn't comment and admitted he was canceling our service because Mike told him to. Their official email claimed suspension was due to "equipment not working," but Jack said the real reason was that we were unhappy with their management. When I asked him to put that in writing, he refused. Even after all of this, they continue to send me invoices, including charges for August and the first two weeks of September, despite our pool being chemically imbalanced since May and the company having been formally trespassed from our property. Since hiring this company, nearly every major mechanical component of our pool has failed: the waterfall pump stopped working, the heater broke, the salt cell was damaged, the filter was replaced, and now the main pump needs replacement. This company has been deceptive, inconsistent, and negligent. They ignored unsafe chlorine levels, damaged equipment by using the wrong tools, attempted to upsell repairs at inflated prices, gave contradictory excuses, and continue to bill for services never properly provided. We are disputing payments, filing a BBB complaint, and considering small claims court. I strongly caution anyone against hiring Litchfield Park Pool Service LLC. In their BBB response they made several statements that are not accurate, including claims that discounts were offered and that equipment problems pre-dated their service. No discounts were ever offered. The equipment failures occurred while under their care. I am noting this here so the same misinformation is not repeated on other review platforms.

Michael was great. From my first phone call he was helpful and spoke to me like he genuinely cared,…read morenot just about getting the sale. On site things went just as well. Friendly and helpful. Got the job done just as promised and made sure I knew what he was doing and why it needed done. I will be keeping his info for my future needs.

I wish I could more than 5 stars, met Michael from the website; had a good conversation prior to…read morehim visiting the residence. Everything he recommended, was right on. His timeliness for getting it done, he absolutely nailed it. A true professional with his knowledge and work. I don't want to make this a long drawn out review but I thanked Michael enough for saving the pool in the hottest time of the year. If anyone has any questions or concerns, I would be more than happy to answer them. Bill Goodyear AZ Home residence Mississauga, Canada

I HIGHLY recommend Rip Curl over any other pool repair and service company!!…read moreThey are superior in knowledge and service! Good people! They know their stuff and won't waste your time. I would not use any other company other than Rip curl because in my past experiences, Rip Curl is waaaay better! Very professional!

if could give a 0 start I would . Yesterday we decided to give Ty and company (Rip Curl) a try,…read moresome dude decide to come and break our major pump system by opening a valve that had pressure and that led to a major water leak all this was captured on a ring camera , when he realized what he did he shut the water off put couple of chlorine tablets in a skimer and then left. This Morning we noticed a huge puddle of water, so we decided call the owner TY he automatically denied his worker action and said i will fix if you pay for the part and labor. Why should I when his company made the damage. So do yourself a favor DO NOT HIRE THIS COMPANY FOR ANYTHING

Mike is amazing!! He makes owning a pool just a little less stressful! He's helped us with our pool…read moreneeds for the last couple years, replacing the filter unit, trouble shooting a chemical imbalance, drained and refilled the pool and now replaced the pump after it died. He's always prompt in responding, always shows up on time, his prices are fair and he's always professional. He takes the time to explain everything to you and he answers all your questions. I really appreciate him and feel lucky we found. Thank you Mike!

I found MD Pool Service and Repair in the Nextdoor App and immediately noticed the 5-Star rating…read moreand numerous positive feedback. Sure enough, the rating and reviews were spot-on! I contacted Mike and we setup an appointment and he showed up on time. He inspected our equipment, made his recommendation, and gave me an estimate which I thought was a very fair price. When it came time to repair/replace our equipment, again he showed up on time and his work was excellent! He has been in the business for a long time and he knows his stuff. He was very thorough and cleaned-up after the work was done. We setup another arrangement to get the pool light replaced and again, it was a great experience! In addition to all these, I have been able to ask Mike questions and he always responded promptly. He even went out of his way to help me with the "start-up". Mike is very professional and truly understands great customer service which includes "knowing your customer". I would not think twice about recommending MD Pool Service and Repair to my children and the rest of my family. 100% would recommend to everyone! Thanks Mike!

Brad, the owner, is very unreliable. I paid $2778.73 for a new pool pump back on August of 2025…read more Every time I called or texted him about the installation of the pump, he had some excuse. When i texted the final time in February he told me that he was not going to do the job. In March , he texted that he had deposited the money back into my Discover card account on the 3rd. When I contacted Discover, they stated that the amount of $2778.73 was not posted. I have tried in vain to make contact with Brad, but he doesn't respond.

I was at an Airbnb and on our planned pool day, the pool was green. That is when I met Brad. He…read moreexplained the situation and had the pool crystal clear in no time. Not soon enough for our pool day, but it was still clear on the day we switched it to. He came back, on our new pool day, due to a technical issue with the spa. He explained the situation and had us up and running in no time. He was very pleasant during both interactions so I requested his business information to write this review. I do not usually write these, but felt it was appropriate due to how important having a working pool was to our stay. Thank you Brad. ​

We have used clear pool solutions for the last year. We have found them to be very helpful, they do…read moregreat work and they're very reliable. Our technician is Nick H and we have found that he goes above and beyond. These guys installed a heater for us last year and it has worked out great. What I really appreciate is that they always make good recommendations if they see something is wrong or something that has to be corrected and it has resulted in us having a super clean pool, and always ready to use We would highly recommend!

Oh how the mighty have fallen. We were blessed enough to have Colin as our pool technician when we…read morefirst started. Since then, we've had easily 3 new technicians. We didn't notice the decline at first. Things were maintained to an acceptable level and the team (Amelia in particular) was super responsive. Then, things took a sharp turn for the worst. Our pool started showing signs of pool algae. I had to bring this to the attention of the owner and he confirmed they would shock the pool. Little details down to simply not skimming, leaving the waterfall on, in and out within 5-10 minutes and I had enough. Attached are images of how they left our pool. The owner was quick to point blame on us, while admitting that yes, indeed, they had changed technicians. Avoid this company and seek services elsewhere. We have different standards of service. Colin and Amelia are gems and I wish this business continued success. It's too bad we had to part ways on such disappointing terms after such a wonderful beginning.

Consistent service and trustworthy. We have used New Living Pools for the past 7 years.read more

Quick responses and great service. Absolutely no issues. Chris will answer even on vacation.read more