I found the owner and the staff to be very helpful and supportive. i worked with Matt who made me…read morefeel at ease about my limited knowledge. They listened and asked questions and involved me in the solution.

Very good service by Matt. Multiple problems with my desktop unit were identified and repaired…read morepromptly, and I was only out of service for a day. Cost vale for the service was justified; would highly recommend them.

Warren at US IT 360 spent about a month working with me installing both wired and wireless…read moreequipment throughout my 1920s house. He was an incredibly good communicator, walking me through every bit of the process, gave a very fair quote, and did exceptional work. I now have 10 gigabit ethernet all over my house along with incredibly fast WiFi 7. Not only that, but he's a kind gentleman as well and extremely friendly. So was his whole team. I cannot possibly recommend their services enough.

From the owner: Located In North Attenborough MA, Serving Cape Cod, Boston's Local Communities & Metropolitan…read moreAreas. Home, Business and Remote. 25 Years in the industry. We are well-versed in a variety of operating systems, networks, home and business network construction, and hardware. Consultant, Manage Service Providers, Home and Small Business. Small and Large Projects. Certified Electricians!

Incredible service. I had a desktop CPU that kept overheating. Found it to be a known issue and…read morethe CPU cooling thing needed to be replaced. I didn't know about My Technology Specialist. I found them in town and called them at noon Monday. 23 hours later, before noon Tuesday, I picked up my machine with a new cooling unit installed. And they had to order the part! My machine is running like the beast it should now. Greg was fantastic to talk to. Everything was clear and easy. Great communication from Greg. It is so valuable to have a place you can trust right in town. Thank you, thank you, thank you.

Great to work with! Kept me informed the whole way through and were able to fix my laptop screen…read morefor a reasonable price, They were knowledgeable about the manufacturer and gave tips on how to avoid further issues, Hopefully I'll never have a tech issue again but if I do I know where to go!

I am beyond thankful for the incredible service I received at Joe's. Fantastic customer service…read more Reasonable in price. Super quick turnaround. They were able to get all my photos/videos off an old MacBook (that didn't turn on) and a desktop (that was as slow as molasses). So happy I found them!!!

I just drove from Los Angeles to Massachusetts with my computer. It was working fine in LA, but not…read morewhen I got here, despite my best efforts. I built it myself 7 years ago, so I usually handle maintenance myself, but I couldn't get it to turn on at home, and I didnt want to make things worse, so I found Joe's online and gave a call. Turns out my computer was fine. The first time Zack plugged it in at Joe's, it booted up no issue. Despite the relative ease of the fix, Zack was very cordial when I called, and at the store he was naming parts in my custom rig before I even pointed them out. He even offered to hit my PC with the air compressor at no charge (well, at the expense of the clean countertops,; I'm embarrassed to admit I had not dusted my PC in years). I love a local business that knows their stuff. I'll be coming back in the future if I have any other issues beyond me.

Joel is a superb IT Tech. He only gives you the service that you need and doesn't try to sell you…read morethings you don't. If it can be fixed, he'll get it done!! It was such a pleasure to work with Joel and I would DEFINITELY recommend him to anyone who needs their computers fixed!

Joel who is Mr. "My Computer" is a very bright guy and so very accommodating. If you need help he…read moreseems to always be available and makes time to prioritize your needs. I needed help. I brought my laptop in. He did troubleshooting same day. Then tried another way to fix it but it needed a more serious fix so I decided to get a new laptop and he was able to clone my old laptop same day with an exact match to my new one. His fees were very reasonable. It's the fourth time I've utilized his services and wouldn't hesitate coming back. He has my strong recommendation to all family and friends.

1. Fast 2. Knowledgable 3. Affordable and 4. Honest. I had…read morea major virus issue which really compromised my computer, Typically I have enough knowledge to fix my own computer problems, but this way beyond what I was capable of handling. One call and over a period of less than 24 hours I had my computer back virus free. Computer was picked up and delivered back to my office. Great work, great service, would definitely use again.

This is insane...This guy is such a looney tune...that he keeps adding more fictitious accounts of…read morewhat transpired between when I picked him off the internet to trust my computer to him.. I had no viruses as he claims he fixed. My only issue was the computer was shutting down by itself because of overheating caused by a build up of dust inside the cabinet . THAT IS ALL that was wrong with my computer... and that should have been a $ 75 to $100 service call for opening the case and blowing out the dust with a can of air, not $275 that he actually charged me by inventing the fictitious accounts of viruses and memory issues and all kinds of spyware. He kept the computer for 48 hours to do a 10 minute service, so it would appear that he actually performed hours of work that he did not do. He called me several times during this 48 hour period..each time adding more claims of problems I had and imaginary work he supposedly completed. If he actually did all the claimed...why did he not give me an invoice or receipt after several times that I asked him for that by phone and e-mail. These requests for this invoice or receipts have all been ignored by this man who goes by the name of JR Kennedy. He talks in previous messages about " us " as to claim his company "faster computer " has several top notch IT employees when in reality ..he is the only person in his company that he apparently runs out of his car. Be sure that if you do have him work on your computer after all you are now aware of...that you pay him by check made out to his business and not his name as he requested of me. A legitimate business person would have you make payment to be payable to his business and not to him so he could pay his credit card bill as he claimed when I asked him why . I could go on here with more cautions about dealing with this bozo...but that will just cause him to write more lies back to try and cover his tracks. This all needs to end sometime ..and maybe he can just get on with his life ..as I plan to ...and I will just chalk this bad experience up to " live and learn " although I will still spread the word to all of my family and friends in this greater Bellingham / Franklin area so they won't get ripped off by this bozo , as I did. Get an honest life JR .. and stop your obsession with trying to justify a scam that someone called you on !! Oh BTW ..this is not harassment as you claim... I've also spoken with the police...and this is legally within my right to report my bad experience with you and your so-called business by using any means at my disposal to get the word out in this very digital computer age we live in.

Milford PC has helped me for over a year at my small business. They always answer the phone and…read morequick to respond. They have helped me with all my Laptop and Software issues, I would Highly Recommend them.

From the owner: The residential services division of Avanti Networks Inc. PC…read moreand Networking Services for Your home. We are Authorized resellers for Dell, HP, Acer and Lenovo PC's. Services provided; - Computer Repair - Note Book Repair specialist - Dell, HP, Acer, Compaq, Sony A+ Certified Repair - Firewall Services - VPN Installationh - Remote Services such as Remote desktop, etc. - Virus and Spyware Removal - Certified Network Administration - Business Networks - Home Networks - Security Audits - Wireless Networks - Website Design - Website Optimization - Website Search Optimization - PC and Notebook Sales - Server Sales - Remote Backup Services - Backup services - Data Recovery Services - Email Services - Spam Prevention Services What our customers say: - Immediate response to calls. - Above and beyond convenient hours. - Friendly service without confusing or intimidating explanations. -Superior knowledge of home and business networks.

I'd taken my external hard drive into a local computer shop (Newport County Computer) and was told…read morethat the data on it was not recoverable. After doing a little research, I decided to call a few other computer shops. Russ at First in Service was incredibly friendly, thorough, and helpful in explaining his recovery process while also explaining that there was no guarantee that he could recover the data. I decided it would be worth the 25 mile drive to have Russ look at it. He called a few hours later, shortly before closing on a Friday just to say, "I wanted you to be able to enjoy your weekend knowing that it looks like I can successfully recover everything." A few days later, he had copied all my data onto a new hard drive that is working perfectly. If I run into any computer problems in the future, Russ will be the first person I call!

From 1st impression, through end of 1st service request, and multiple stops since, w/ Russ, I felt…read morewell informed, and, in good hands. The service request executed each time, on multiple different laptops, across multiple years, mirrored one of the range of possibilities - and timelines for each possibility - laid out after his initial hands on assessment. Service is well priced and billing for services rendered always aligned with what was quoted for that service and any necessary replacement. Beyond all that, there's the trust & peace of mind you feel that you're dealing w a straight up good dude, who will treat you right. Can be tough to get that in this space, and similar, like a good car mechanic. On my way to Russ, I travel by quite a few service providers, large and small, on my way from southern RI to Swansea I'd not take my laptops anywhere else. Absolutely "First in Service".

I purchased an Epson ET-4850 printer at Best Buy (I live 140 miles away from CTS, so going there…read morewas not an option) and it failed 3 months later. Best Buy "Geek Squad" told me I needed to have them come on site to see if it can be repaired, before I could get a return order to Epson. No exchange with BB, no warranties, even though I spent $140 at check out for what I thought was exactly that. I had to wait 2 weeks for the BB rep to come (I live in the mountains). In the meanwhile, I searched high and low for an Epson phone number - most of them don't work - to ask how the warranty worked. I got so lucky when by chance, I called CTS Services!! The lady there told me I had an extended replacement warranty direct from Epson, and what number to call. I cancelled Geek Squad, and am now calling Epson. Shop Locally whenever possible, my friends. CTS seems like a straight-up business.

If I could give negative 5 stars I would. Literally the worst customer service experience I've ever…read morehad. I called because they're a licensed servicer of LG products and I wanted to ask a specific question about an LG monitor I have (27GN950-B) that is suffering from a known defect to see whether or not a panel replacement would be better in the long run than buying a new one and the agent was nothing but standoffish, rude and made no effort to listen to my question or understand what I was politely asking. Instead she was talking over me and not addressing my actual question to the point where I had to just say FU and hang up the phone which I have never done in my life. These people need to learn some customer service skills and if they don't like their job, find something else to do

I'd been wanting to have my lap top checked for a long time. I had warning flags, it ran slowly and…read moreI couldn't resolve issues like connecting to my wireless printer. I called Fast-Teks and Alex came over the same day (he was tied up the rest of the week). Not only did I love that I didn't have to watch my computer be taken away for days like other services (I had too much work to do to part with it), but Alex was amazing! I had a long list of help items and he went through each one and also had some great suggestions that hadn't occurred to me. Two hours later it was like I had a new computer! I am exceptionally happy and I've even signed up for the membership (I rarely do that kind of thing). I think their prices are very reasonable. Love this service and I'd recommend it to anyone. It's great to have a company I trust located right around the corner!