Great to work with! Kept me informed the whole way through and were able to fix my laptop screen…read morefor a reasonable price, They were knowledgeable about the manufacturer and gave tips on how to avoid further issues, Hopefully I'll never have a tech issue again but if I do I know where to go!

Incredible service. I had a desktop CPU that kept overheating. Found it to be a known issue and…read morethe CPU cooling thing needed to be replaced. I didn't know about My Technology Specialist. I found them in town and called them at noon Monday. 23 hours later, before noon Tuesday, I picked up my machine with a new cooling unit installed. And they had to order the part! My machine is running like the beast it should now. Greg was fantastic to talk to. Everything was clear and easy. Great communication from Greg. It is so valuable to have a place you can trust right in town. Thank you, thank you, thank you.

I found the owner and the staff to be very helpful and supportive. i worked with Matt who made me…read morefeel at ease about my limited knowledge. They listened and asked questions and involved me in the solution.

Very good service by Matt. Multiple problems with my desktop unit were identified and repaired…read morepromptly, and I was only out of service for a day. Cost vale for the service was justified; would highly recommend them.

I am beyond thankful for the incredible service I received at Joe's. Fantastic customer service…read more Reasonable in price. Super quick turnaround. They were able to get all my photos/videos off an old MacBook (that didn't turn on) and a desktop (that was as slow as molasses). So happy I found them!!!

I just drove from Los Angeles to Massachusetts with my computer. It was working fine in LA, but not…read morewhen I got here, despite my best efforts. I built it myself 7 years ago, so I usually handle maintenance myself, but I couldn't get it to turn on at home, and I didnt want to make things worse, so I found Joe's online and gave a call. Turns out my computer was fine. The first time Zack plugged it in at Joe's, it booted up no issue. Despite the relative ease of the fix, Zack was very cordial when I called, and at the store he was naming parts in my custom rig before I even pointed them out. He even offered to hit my PC with the air compressor at no charge (well, at the expense of the clean countertops,; I'm embarrassed to admit I had not dusted my PC in years). I love a local business that knows their stuff. I'll be coming back in the future if I have any other issues beyond me.

Avrom came over on a Sunday morning because I needed to use the computers during the week. He was…read moreon time and got to work immediately. He thoroughly went through troubleshooting and isolating the problem and even used my TV to isolate the issue! Needless to say, we found the issue and were able to get my computer working while displaying my new screen so now I have new working computer on my 2 screens so that I can work at my new job in the upcoming year. This was all done within an hour. It was a very positive experience and I will be recommending his services to any one in need of technical support in the future, thank you!

Avrom is excellent at solving my computer problems. His rates are reasonable and the service is…read moregreat.

My Windows 10 bootup files were corrupted due to a bad software upgrade and I was in danger of…read morelosing my recent data updates. I tried a lot of things myself as I'm pretty knowledgeable in this area. I called Kerry, the PC Mechanic, and arranged to drop off the PC the same morning. He fixed enough to get it do boot off a CD, backed up all the files to an external USB drive, completely installed and configured WIndows 10, added all the updates, and setup the computer with an automated backup system. This was all done in by the next morning. He constantly kept me updated as to where he was in the process and what he was doing. I highly recommend him.

From the owner: Honest, Reliable, Local Service…read more PC Mechanic is your local A+ Certified computer upgrade & repair center for southern New England area. Since 2000, we have been providing quality services for residential, small business from home & small office computer networks. Due to the personalize and specialized service, we prefer small office networks of 10 or less machines. Our services include: computer repairs & upgrades, virus & spyware removal & prevention, broadband & high speed internet connectivity troubleshooting, home and small office networking solutions, data back-up and recovery. We also offer high quality custom built computers, refurbished PC's as well as computer setup and training. Call us today!

I'd taken my external hard drive into a local computer shop (Newport County Computer) and was told…read morethat the data on it was not recoverable. After doing a little research, I decided to call a few other computer shops. Russ at First in Service was incredibly friendly, thorough, and helpful in explaining his recovery process while also explaining that there was no guarantee that he could recover the data. I decided it would be worth the 25 mile drive to have Russ look at it. He called a few hours later, shortly before closing on a Friday just to say, "I wanted you to be able to enjoy your weekend knowing that it looks like I can successfully recover everything." A few days later, he had copied all my data onto a new hard drive that is working perfectly. If I run into any computer problems in the future, Russ will be the first person I call!

From 1st impression, through end of 1st service request, and multiple stops since, w/ Russ, I felt…read morewell informed, and, in good hands. The service request executed each time, on multiple different laptops, across multiple years, mirrored one of the range of possibilities - and timelines for each possibility - laid out after his initial hands on assessment. Service is well priced and billing for services rendered always aligned with what was quoted for that service and any necessary replacement. Beyond all that, there's the trust & peace of mind you feel that you're dealing w a straight up good dude, who will treat you right. Can be tough to get that in this space, and similar, like a good car mechanic. On my way to Russ, I travel by quite a few service providers, large and small, on my way from southern RI to Swansea I'd not take my laptops anywhere else. Absolutely "First in Service".

These guys know what they are doing! Very professional while still being local. They keep our…read moreoffice running smooth every day and when something goes wrong with our computers they know how to fix it right away. Mark always picks up the phone when we call. If you have any questions about computers I highly recommend.

From the owner: A computer and IT support company for local businesses.read more

John fixed all my Printer problems and gave me some good education…read more I can now have help when I get stuck.

Horrible service. The tech showed up and spent 1 hour looking at youtube videos to determine how to…read moredo root cause analysis. WASTE of TIME

Great experience with Mass IT Pro Solution. They removed viruses from my computer, secured my…read moreaccounts after I was hacked, and set up 2-step authentication. The tech explained how to stay safe online with personal and credit card information and checked for remote access tools and unwanted apps. They also offer affordable managed antivirus which is a big plus. The technician went above and beyond by fixing my wireless printer that kept losing connection and it has worked perfectly for over a month now. Very professional, trustworthy, and highly recommended. I would definitely use them again.

Issues with Slow computer and WiFi coverage in home tech was Very Knowledgeable, and Professional…read moreand good problem solvers. Will definitely recommend to others

During a recent trip to Massachusetts I brought my son here to have the lens changed on the camera…read moreof his iPhone.He is a tween and wanted to handle it. He went in told the guy what he needed. This guy ended up damaging the camera and gave my son his money back. When I went in to handle it. He told me it was my son's word against his and refused to give me the name and contact information for the manager or owner of the shop. He absolutely damaged the camera on the iPhone and was rude and lacks basic customer service skills. BEWARE if you go here for a repair you may leave with more damage than you started with.

I stopped in because my phone charger wasn't working and thought my battery was shot. They…read morediagnosed the phone and instead of selling me un needed services they said I probably just needed a new charger and sent me on my way.