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South Shore PC Repair - Terrific!!

South Shore PC Repair

(11 reviews)

In June, I ordered a new computer online from a major retailer (who shall remain nameless.) It…read morearrived on Friday the 13th - with a virus that wiped out Windows. Solutions suggested by online techs from the major retailer (who shall remain nameless) sent the virus to my working computer and wiped out my current Windows account. Said retailer, (who shall remain nameless,) then refused to take the computer back. Days later, a Norton tech (one of many companies I worked with online) was able to restore my original Windows account, but with presets lost. I limped along on my project. Then my keyboard failed. I had only the virtual onscreen keyboard. Techs blamed hardware and signed off. We're up to Friday, July 3rd, eve of the 250th celebrations. I knew it was time for an onsite rescue, and a friend recommended PC Mike. I left a desperate phone message, hoping to hear from him after the weekend to make an appointment for a visit the following week. To my surprise, PC Mike called me back a couple of hours later, listened to my woes and said, "Maybe I can solve it from here. Let me sign in and have a look." He was calling from his holiday vacation getaway! It took him less than ten minutes to solve the keyboard problem, and another half hour, less, to solve the problems the techs from the four major companies involved had spent hours on and failed - I had a wonderful Fourth of July weekend! After the holiday, he performed even more amazing feats settling me in properly to this new computer and I can tell you, the mouse-pointer moving around on the screen while he works is like watching a magic act, with incredible results. He not only knows the secrets of menus and internal workings perfectly, but he is also a speed-reader and wastes not a moment of your time. A true Wizard of the Machine! Call him "Magic Mike" and call him when you're in trouble! 781-923-0777. Ramona Wheeler

Mike has the hands of a surgeon when it comes to repairing laptops! He carefully disassembled mine…read moreto get to the broken off-and-on switch. He rectified the problem and put it back together again. Mostly he does home repairs which is a plus and additionally he is a super pleasant guy.

A Plus Computer Services & Sales

A Plus Computer Services & Sales

(40 reviews)

Neponset, Dorchester

Thank you so much Jr and olti, your work is awesome…read more Seriously I am saying..... You know even Microsoft employees were struggling to resolve this issue but you did an awesome work to unlock my machine Please note guys.... System lock is usual issue but you know in my case it is very different issue and they are the perfect guys who resolved without data loss, which specifically I requested them to take care of my data.... Yes even in price offering they are very cheap comparing to others... You won't believe in the same blog I posted my issue for that many quoted till $250. Here they charged only $35 from my end which is around 70% less comparing to others and at the same time work is so genuine to satisfy common expectation.. I will surely give full star to you "star guys" Thank you :-) :-) :-) :-) :-)

Nice guys who are plenty smart, but they do not have an adequate repair bench for complex computer…read moreproblems, and they don't do a great job of listening to customers. Additionally, they are not diligent enough in diagnosis. The result in my case was that I paid them $50 diagnostic fee without actually receiving a diagnostic and with them asking me to buy RAM so they could test out my computer with new RAM (because they didn't have sufficient parts on hand). I would go to this shop to buy a PC or for basic support. I would not go to this shop for support on truly complex PC problems. I brought in a home-built PC with stability issues. I didn't have the time or interchangable parts to diagnose the PC myself, but needed it diagnosed and fixed as I used it for statistical analysis work. I ran the guy who checked me in through the steps I had taken (chkdisk and related), but he did not take adequate notes at check in. As a result, they held on to my computer for two weeks running the same checks. As I found this out, I informed the other guy who ran diagnosis on the computer I had completed all these checks. At this point, he insisted I needed to buy RAM so the computer shop could evaluate the issue with new RAM. This is a very strange request. Any shop worth it's own salt should have the interchangable parts and testing bench necessary to diagnose things without requiring the customer buy parts for the shop to do so. As he had been telling me inaccuracies about my hardware such as (1) MB can't handle the RAM I have in it because it is wrong speed (MB can handle it, it just has to be set to OC in bios) and (2) that my RAM was only 16 gb (wrong, it is clearly 4 sticks of 8 gb per stick), I decided to take the computer to a big box tech store nearby (who also failed to diagnose correctly). Upon pickup, the guys at the shop told me they believed I had a failed graphics card and RAM issue. I ended up doing the diagnosis myself a month later when my time freed up and figured out that I had (1) a corrupt windows install, and (2) a corrupted bios that was causing very strange MB behavior. I replaced no parts, just did a clean bios flash and a clean install of Windows. I am writing this review on the exact same PC, same parts, completely stable. However, I am sore that I paid $50 bucks and lost my home desktop for several weeks for nothing, and that I then solved the issue in about 2 days of my own work.

Carter IT Networking Services - 55" TV wall-mounted in small bedroom by Carter IT.   NOTE: cable management was not yet complete.

Carter IT Networking Services

(21 reviews)

Hyde Park

Professional, friendly, excellent customer service, quality work and good value for the services…read moreoffered. Stephen helped me mount a TV in a small bedroom for my elderly father, on short notice, over the holidays. His communication to arrange the appointment was excellent and flexible. I knew what I wanted but asked for his guidance on how to go about it. He was friendly, pleasant and helpful on all fronts. I quickly I had an appointment and felt confident about how things would turn out. On the day, he called ahead to let me know his ETA and showed up on-time. Once he arrived we confirmed the job details and he got right to it. I asked him if he minded me watching and asking questions to learn, but I admit, as a highly skilled professional tech guy myself, I wanted to find out what experience Steven had and how well he understood the tech behind the services he offers. My motivation for that is simple: - I live out of state from my folks - good service is hard to find - not everyone is trustworthy - even pro tech folk need help with tech - I know tons of folks who need tech help Stephen answered all my questions with ease and I discovered he has great technical skills and experience beyond the services he offers. I even learned a few tricks about how to make aspects of what he did easier and more successful. I also really enjoyed talking with him about tech and even about life. I was left with a feeling that not only is he smart and qualified, but also that I'd enjoy working with him on any type of tech project because he had such great aptitude and attitude about all. He was efficient, handled small challenges with confidence and completed the job with ease...all while teaching me how he did it. I highly recommend Carter IT and will be sending him as many referrals as I can.

Wall-mount (2/2): Steven was incredibly professional. Efficient but is also very considerate of…read morehow/where you want the mounts/TVs positioned. His eyes were also very experienced with the level-ness of the mount. I doubted him and I paid for it with a slightly-slanted sound-bar (but he fixed it with his magic somehow). Service/response-time (2/2): His response time was incredibly quick when he's aware. When busy, he might need some reminding. Nevertheless, incredibly fast responses, amazing hospitality for scheduling provision and incredibly pleasant to converse with. Price (0.5/1): Objectively, I think Steven's price is on the slightly-high side. However, to get someone professional, amiable, fast, and considerate? I would say it was worth it.

The Computer Service Center - Our new open layout

The Computer Service Center

(11 reviews)

my husband fried the power source on our external hard drive by accidentally using our power drill…read morea/c adapter to plug it into the wall. After I recovered from my heart palpitations, he told me that he had looked up Comp-Net and they put the memory part into a new housing for a decent price while he waited...and it works fine. whew. Thanks for saving us $300, bc that's what another business wanted to charge for a data transfer into a new hard drive... we have the applecare plan for our macbooks, but if any of our other equipment needs a fix-up, I'll definitely be going back here.

My laptop broke. It would turn on, but the screen would be black. After bringing it to a place that…read moreI completely did NOT trust, I walked through the door of Comp-Net Solutions. I definitely should have came here first! Jeff looked at my laptop right away while I was sitting there. They tried to find the root of the issue and I was able to sit there and watch what was going on. He also was talking me through what he was doing and why he was doing it, which really put my nervous mind at ease. Their prices were very reasonable (although it sucks to pay $200 for a new laptop screen) and they called me when my laptop was going to take longer than originally expected to fix. They even stayed later than their office hours so that I could pick up my laptop after work. Totally trust these guys and would come back here in a heartbeat - if my computer needs it again (KNOCK ON WOOD).

Heritage Smart Technologies - Ruined paint around the speaker.

Heritage Smart Technologies

(4 reviews)

Rob dit a great job replacing my old tv, mounting, taking the old one, made sure I knew how to use…read morethe remote, that it was adjusted for my viewing. Thank you !

Well first the elephant in the room. I hired Rob to set up my home theater. Well i.had to fire him…read morebecause my 80 year old mom asked him to move a couch for her and he didn't help her. When I asked why he couldn't help her he told me "it isn't part of his scope of work" I would've done it when I got home but that just left a bad taste in my mouth. We had a contract for $7500 while I supplied ALL the parts minus a eufy door bell and a flood light. You DISTRSPECT my mom you get fired! He does good work. He worked hard to get my huge Atmos speakers in. My theater room wired were all hidden and run properly. The equipment was set up neatly in the AV cabinet. The Eufy flood lights work well. Couldn't figure out the Eufy door bell but blames the wifi but he said he'd swap out. Couldn't figure out how to turn on the amplifiers because there was no remote. He said he'd research it. I asked chatGPT and figured it out in.less than a minute. Couldn't trigger the floor rising screen to go up when the receiver was turned on. Was hired to optimize my wifi and couldn't figure it out but said he'd come back. So he's not the cream of the crop at his art but he died things in a neat and tidy way. Also he damaged the base of my floor rising screen and the culprit was my wood trim. (See pics) Also he's money hungry. He will nickel and dime you to death. You pay a lot of money but everything has to be on his schedule. What time he arrives and leaves are set by him. Won't stay a little late for a face to face but has no issues bugging you at work so he can leave at his convenience. Honestly for the price he charged you can get better. If he was cheaper I say take your chance. First pic is the base they damaged. Second pic is what they hit to damage the screen base. Found another issue. When he raised my $4000 ALR screen he let it hit the ceiling and creases the top right corner. See pic. Now I have to replace it because it's very distracting and everyone points it out. Also ruined the paint around my in wall speaker by not cleaning the dry wall dust properly. With him it's hurry hurry hurry so he can go to the next money job.

Xenotek Computers - itservices - Updated November 2026

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