Nice guys who are plenty smart, but they do not have an adequate repair bench for complex computer…read moreproblems, and they don't do a great job of listening to customers. Additionally, they are not diligent enough in diagnosis. The result in my case was that I paid them $50 diagnostic fee without actually receiving a diagnostic and with them asking me to buy RAM so they could test out my computer with new RAM (because they didn't have sufficient parts on hand). I would go to this shop to buy a PC or for basic support. I would not go to this shop for support on truly complex PC problems. I brought in a home-built PC with stability issues. I didn't have the time or interchangable parts to diagnose the PC myself, but needed it diagnosed and fixed as I used it for statistical analysis work. I ran the guy who checked me in through the steps I had taken (chkdisk and related), but he did not take adequate notes at check in. As a result, they held on to my computer for two weeks running the same checks. As I found this out, I informed the other guy who ran diagnosis on the computer I had completed all these checks. At this point, he insisted I needed to buy RAM so the computer shop could evaluate the issue with new RAM. This is a very strange request. Any shop worth it's own salt should have the interchangable parts and testing bench necessary to diagnose things without requiring the customer buy parts for the shop to do so. As he had been telling me inaccuracies about my hardware such as (1) MB can't handle the RAM I have in it because it is wrong speed (MB can handle it, it just has to be set to OC in bios) and (2) that my RAM was only 16 gb (wrong, it is clearly 4 sticks of 8 gb per stick), I decided to take the computer to a big box tech store nearby (who also failed to diagnose correctly). Upon pickup, the guys at the shop told me they believed I had a failed graphics card and RAM issue. I ended up doing the diagnosis myself a month later when my time freed up and figured out that I had (1) a corrupt windows install, and (2) a corrupted bios that was causing very strange MB behavior. I replaced no parts, just did a clean bios flash and a clean install of Windows. I am writing this review on the exact same PC, same parts, completely stable. However, I am sore that I paid $50 bucks and lost my home desktop for several weeks for nothing, and that I then solved the issue in about 2 days of my own work.

Great service at a very reasonable fee. Took my laptop in thinking it had a major issue. They got…read moreback letting me know it is due to a broken charger and charged me a very reasonable fee for their service. Appreciate it!

I have been using Running Solution for about 8 years now and want to share my personal experience…read moreusing them. I'm going to say this, there is nothing these guys can't figure out. I've been very impressed with the level of expertise and service they have provided over the years. I have used and will continue to use Mr David Thomson for anything IT related. computers, network, wireless routers, security cameras, and troubleshooting any issues I have here at my home business. I am very happy with them and highly recommend using them.

These guys are on top of everything we throw at them, If they didn't have the answer they found out…read morefor us. Great Job Bob Shepard

I've been a client of Paul Bryan for almost twenty years. I've brought technical disaster to Paul…read moreand his team and they always pull off miracles. Dozens of issues from hardware to software, and I always felt comfortable handing over my dying equipment...and having it returned, in better condition, and sometimes, better than it was when it was brand new. Amazing.

From the owner: Since 1987, we have been designing and maintaining computer networks throughout New England. We are…read morelocated 15 miles west of Boston proper, in the historic colonial town of Concord MA. Our preferred client has up to 100 computers. We work with office, business and school clients. We partner with architects and general contractors to design and implement home-automation solutions. We design functional infrastructure for smart-homes, upon which 3rd party services (audio-video, security, wireless, internet, remote & cloud services) can work in harmony. If your current network design is more than a few years old, it may be time to have it inspected. Even if you have IT staff in-house, it has been our experience that an independent outside analysis can provide fresh ideas and identify previously unknown issues that can affect organizational productivity.

Kyle does an unbelievable job. He takes the time to talk about the job and provides great…read morerecommendations. He shows up on time, does A1 quality work and also takes the time to show you exactly how the new installed products work. Once you use Kaufmann Audio, you'll never use another AV company

I cannot say enough about Kyle and what he has done to help me and my parents with our audio/visual…read moreneeds. Multiple TV's, mounting speakers and TV's, synching everything through one easy-to-use remote, organizing wires and plugs and devices in my basement for my kids, traveling to my parents Cape house to do the work while they weren't even there. His work is always seamless and easy and efficient. I can't wait until we expand our speakers and capabilities outside! Kyle is who we'll call!

Warren at US IT 360 spent about a month working with me installing both wired and wireless…read moreequipment throughout my 1920s house. He was an incredibly good communicator, walking me through every bit of the process, gave a very fair quote, and did exceptional work. I now have 10 gigabit ethernet all over my house along with incredibly fast WiFi 7. Not only that, but he's a kind gentleman as well and extremely friendly. So was his whole team. I cannot possibly recommend their services enough.

From the owner: Located In North Attenborough MA, Serving Cape Cod, Boston's Local Communities & Metropolitan…read moreAreas. Home, Business and Remote. 25 Years in the industry. We are well-versed in a variety of operating systems, networks, home and business network construction, and hardware. Consultant, Manage Service Providers, Home and Small Business. Small and Large Projects. Certified Electricians!

Micheal was great! He did a great job on the install. He came when he said he was going to and did…read morereally quality work for a reasonable price. I will definitely use him for future projects!

From the owner: Commercial and Residential PC, Networking, A/V, Home Theater, Security, Supportread more

Post for my best friend's elderly mother:…read more "The nerds should rule the earth! Paul came to save me after I was hacked. There are such terrible people out there feasting on a 90 year old woman like me!! He got rid of the download ability of the hacker who clinged on to me long ago. Then he put on Malware protection. Now I have security and peace of mind. Paul and PC Nerds gave me a new beginning."

WORTH EVERY PENNEY AND THEN SOME!! Paul literally worked…read moreover time on the holiday weekend no less on my Uncle's computer and he did not even charge the amount of hours I know he actually put in. My Uncle is 92, and the amount of patience and kindness he had towards my Uncle was amazing! He was even going to purchase new speakers for my Uncle, bring them over and install them because he was trying to make things easier for my Uncle who was wearing worn out earphones, and he was not going to charge us for them or his time. I ended up ordering them myself as I did not want him to be out of pocket any more, and he even made himself available for ME when I had trouble installing them on my Uncles computer. He is seriously worth every penny and you will not be disappointed. I know who I am going to call when I have problems!!! Thank you soooo much Paul!