Avrom came over on a Sunday morning because I needed to use the computers during the week. He was…read moreon time and got to work immediately. He thoroughly went through troubleshooting and isolating the problem and even used my TV to isolate the issue! Needless to say, we found the issue and were able to get my computer working while displaying my new screen so now I have new working computer on my 2 screens so that I can work at my new job in the upcoming year. This was all done within an hour. It was a very positive experience and I will be recommending his services to any one in need of technical support in the future, thank you!

Avrom is excellent at solving my computer problems. His rates are reasonable and the service is…read moregreat.

I am beyond thankful for the incredible service I received at Joe's. Fantastic customer service…read more Reasonable in price. Super quick turnaround. They were able to get all my photos/videos off an old MacBook (that didn't turn on) and a desktop (that was as slow as molasses). So happy I found them!!!

I just drove from Los Angeles to Massachusetts with my computer. It was working fine in LA, but not…read morewhen I got here, despite my best efforts. I built it myself 7 years ago, so I usually handle maintenance myself, but I couldn't get it to turn on at home, and I didnt want to make things worse, so I found Joe's online and gave a call. Turns out my computer was fine. The first time Zack plugged it in at Joe's, it booted up no issue. Despite the relative ease of the fix, Zack was very cordial when I called, and at the store he was naming parts in my custom rig before I even pointed them out. He even offered to hit my PC with the air compressor at no charge (well, at the expense of the clean countertops,; I'm embarrassed to admit I had not dusted my PC in years). I love a local business that knows their stuff. I'll be coming back in the future if I have any other issues beyond me.

Post for my best friend's elderly mother:…read more "The nerds should rule the earth! Paul came to save me after I was hacked. There are such terrible people out there feasting on a 90 year old woman like me!! He got rid of the download ability of the hacker who clinged on to me long ago. Then he put on Malware protection. Now I have security and peace of mind. Paul and PC Nerds gave me a new beginning."

WORTH EVERY PENNEY AND THEN SOME!! Paul literally worked…read moreover time on the holiday weekend no less on my Uncle's computer and he did not even charge the amount of hours I know he actually put in. My Uncle is 92, and the amount of patience and kindness he had towards my Uncle was amazing! He was even going to purchase new speakers for my Uncle, bring them over and install them because he was trying to make things easier for my Uncle who was wearing worn out earphones, and he was not going to charge us for them or his time. I ended up ordering them myself as I did not want him to be out of pocket any more, and he even made himself available for ME when I had trouble installing them on my Uncles computer. He is seriously worth every penny and you will not be disappointed. I know who I am going to call when I have problems!!! Thank you soooo much Paul!

PC Handyman is a top-notch company: 5 stars. Ed comes to our home and also does "remote" sessions…read morefrom time to time. When I'm seriously in what I consider an "emergency" situation, I call, leave a message and Ed gets back to me ASAP. I am a constant computer-user, have done several spiral bound books and picture displays in which Ed has participated--especially adjusting color, tone, type set and design. Ed Szymanski is truly the computer professional anyone would want.

I purchased some licenses for my laptop that had expired. While I was there he upgraded my…read moreanti-virus and did a quick system update. He fixed the pop-up that kept annoying me. come to find out it was because my anti-virus was out of date and not working. He was very on point and quick as well as VERY professional. He offered on site service to my business in the future. Knowing that would have saved me a lot of time but since I didn't ask when I called I had no idea. I have a new PC professional I plan on calling anytime I have a problem. Another quirky thing. He is also a beekeeper and sells hands down the best honey out of his store. You might not notice it but ask if you happen to go in.

I was having an ongoing tech issue with my TV and streaming service that I simply could not fix. I…read morereached out to Brian from Boutique Technology Services and promptly received a response. He has a wealth of knowledge and helped me greatly. I am by no means tech savvy and am not familiar with the technology lingo, but Brian was patient and explained things to me in terms I could understand. I am grateful that I was able to work with this company and highly recommend their services.

Nice guys who are plenty smart, but they do not have an adequate repair bench for complex computer…read moreproblems, and they don't do a great job of listening to customers. Additionally, they are not diligent enough in diagnosis. The result in my case was that I paid them $50 diagnostic fee without actually receiving a diagnostic and with them asking me to buy RAM so they could test out my computer with new RAM (because they didn't have sufficient parts on hand). I would go to this shop to buy a PC or for basic support. I would not go to this shop for support on truly complex PC problems. I brought in a home-built PC with stability issues. I didn't have the time or interchangable parts to diagnose the PC myself, but needed it diagnosed and fixed as I used it for statistical analysis work. I ran the guy who checked me in through the steps I had taken (chkdisk and related), but he did not take adequate notes at check in. As a result, they held on to my computer for two weeks running the same checks. As I found this out, I informed the other guy who ran diagnosis on the computer I had completed all these checks. At this point, he insisted I needed to buy RAM so the computer shop could evaluate the issue with new RAM. This is a very strange request. Any shop worth it's own salt should have the interchangable parts and testing bench necessary to diagnose things without requiring the customer buy parts for the shop to do so. As he had been telling me inaccuracies about my hardware such as (1) MB can't handle the RAM I have in it because it is wrong speed (MB can handle it, it just has to be set to OC in bios) and (2) that my RAM was only 16 gb (wrong, it is clearly 4 sticks of 8 gb per stick), I decided to take the computer to a big box tech store nearby (who also failed to diagnose correctly). Upon pickup, the guys at the shop told me they believed I had a failed graphics card and RAM issue. I ended up doing the diagnosis myself a month later when my time freed up and figured out that I had (1) a corrupt windows install, and (2) a corrupted bios that was causing very strange MB behavior. I replaced no parts, just did a clean bios flash and a clean install of Windows. I am writing this review on the exact same PC, same parts, completely stable. However, I am sore that I paid $50 bucks and lost my home desktop for several weeks for nothing, and that I then solved the issue in about 2 days of my own work.

Great service at a very reasonable fee. Took my laptop in thinking it had a major issue. They got…read moreback letting me know it is due to a broken charger and charged me a very reasonable fee for their service. Appreciate it!

I hired this company to install a wifi network that was supposed to cover my house but…read moreunfortunately I've had issues with it since the beginning. I have been unable to contact anyone at their 3 phone #s I have for them, email, website, social media, text message. It feels an awful lot like they took my money to do a quick job and then even though said to reach out if there were issues, was never to be seen again. I'm not even sure if they are still in business since there is no sign of life from them. This was extremely expensive which I was willing to pay for it to fix the issue he said it would fix, but I am still having the same problem.

I didn't actually use the service, because the tech was very honest, and said the repair wouldn't…read morebe worth the cost vs. what I paid for the actually printer (Epson XP 440 Printer wouldn't print out in black, common issue). However, he was very knowledgeable and informed me on why this issue occurred and gave me a recommendation on what type of printer to buy for my needs. I appreciate good customer service, especially because it's so rare these days. Will use if I need them in the future.

I would give Richard Dopazo a double thumbs up rating for the rapidity, professionalism, and…read moretechnical skills with which he remedied my Corsair 64 GB flash drive and with which he went all out in his heroic attempts to restore my Western Digital Passport external HD (clean room, third party, and all). And his costs were 'below modest' (I have NO COMPLAINTS - though I was sad that his best efforts - even his expert referral to a DriveSavers in California - could not save precious family data and photos). He succeeded most of the time at jobs thought to be hopeless; his prices are low, his speed very fast, his courtesy heart-warming, and his thoroughness and professionalism are impressive!

to be concise: Positives:…read more * fix laptop hardware *fair price * decent communication Negatives: * took much longer than expected. To be long winded: my 1.5 year old gateway laptop decided it did not want to turn on, - after calling many repair shops I discovered many places do not even work with laptop hardware issues- iTech did! so Plus 1 for them. I took my computer here and Rich diagnosed it with a faulty motherboard. If you chose to get the work done with them, the diagnostic fee is waived which is good, and the labor/parts were fairly priced. Rich was good at staying on top of communicating with me about where my laptop stood on the repair, unfortunately I kept being told it would be done friday... then on friday... o no, maybe Monday. Then once the motherboard was fixed, it turned out the touch pad had also somehow went- In the end it took 2 months to fix! And was a lot more money than the initial estimate. To be fair- that was not their fault, there were unforeseen problems that kept delaying things, and most of the hold up was waiting on parts. Rich did discount some labor in lieu of making me wait so long. and now here I am typing on my once-again-wonderfully functioning laptop! and restored some needed data for school before the fix for free. Just a warning if you go: the Office is in a house. Its a white house, on a random side street with a red door, you have to go to the side door and press the doorbell labeled "B", which I didn't figure out until I got there.