Specialties
Need a Techie? We’re Here to the Rescue!
Feeling frustrated or overwhelmed by technology? Techie to the Rescue provides patient, honest, and personalized support without confusing jargon, unnecessary packages, or big-box sales pressure.
We help with Apple and Windows computers, phones, tablets, printers, Wi-Fi, passwords, accounts, software problems, warranty questions, and more. We also diagnose and repair video game consoles, including systems that will not turn on, overheat, display error screens, or have other hardware problems.
Need help buying new technology? We can compare your options and help you make an informed decision based on what you actually need. We can also communicate with manufacturers and support departments, research difficult problems, and explain their answers in plain English.
With more than 12 years of experience working for Apple, we know how to investigate complicated issues and find practical solutions.
Computer hardware diagnostic service is $150. We will identify the problem and provide a repair quote. When you approve the repair, the $150 diagnostic fee can be applied toward the completed work.
We also offer patient one-on-one tech lessons and support by phone or email. Not sure what service you need? Contact us—we’ll help you choose the right rescue.
No gimmicks. No pressure. Just reliable technology help focused on solving your problem.
Stop struggling with your technology. Call for a rescue and book Techie to the Rescue today!
History
Established in 2019.
I have worked in technology since 2007, including more than 12 years at Apple. I created Techie to the Rescue to offer patient, honest, personalized support without big-box sales pressure.
I help with computers, Wi-Fi, networks, phones, tablets, printers, software, new device setup, and video game consoles. Remote assistance is also available through Zoom.
There is no office you have to travel to and no confusing package you are pressured to buy. I listen to the problem, investigate what is happening, and explain your options in plain English.
Many technology problems do not require an expensive repair. Sometimes the right troubleshooting, setting, or explanation is all that is needed. My goal is to find the most practical solution—not sell you something you do not need.
When I do not know the answer, I research it, consult the right resources, or help you find someone who can—rather than guessing.
Technology with a human touch.
Meet the Business Owner: Techie R.
Techie is the owner of Techie to the Rescue and has worked in technology since 2007. During more than 12 years at Apple, including his time as a Creative Pro, he trained at Apple’s headquarters in Cupertino, California. There, he learned effective ways to teach technology and support people with different learning styles and accessibility needs.
He created Techie to the Rescue to provide patient, personalized technology training and support without pressure or confusing jargon. Sessions are available in person or remotely and are tailored to each person’s goals, experience, and learning style. Techie often uses creative, outside-the-box solutions to make technology easier to understand.
He has provided services to OWWLL, Staples, and the Needham Council on Aging. He also helps people understand new technology trends and how those tools can improve accessibility, productivity, and independence.