Joel who is Mr. "My Computer" is a very bright guy and so very accommodating. If you need help he…read moreseems to always be available and makes time to prioritize your needs. I needed help. I brought my laptop in. He did troubleshooting same day. Then tried another way to fix it but it needed a more serious fix so I decided to get a new laptop and he was able to clone my old laptop same day with an exact match to my new one. His fees were very reasonable. It's the fourth time I've utilized his services and wouldn't hesitate coming back. He has my strong recommendation to all family and friends.

Joel is a real computer geek. Trust him with any of your computer software and hardware issuesread more

Matt is an honest businessman. Dropped my computer off and he assessed it and let me know my…read moreoptions and cost to value. He doesn't charge a diagnostic fee in his words he would rather you put it into something new if it isn't repairable. Refreshing to find an honest locally owned business. Highly recommend him and would use him again without hesitation . This was in relation to a cracked computer screen.

Only place that I absolutely trust with my computers and all the sensitive information it contains…read more Have used them many times and would refer them to anyone. Can't believe I have not rated them before. Totally great.

I dropped off my computer before Christmas, and Andrew called with an estimate. He told me to pay…read moreright away if I wanted it completed before the holiday, so I did. Unfortunately, after taking payment, he completely stopped responding. I made multiple calls and received no answer. Three weeks later, I went to the store in person only to find a sign on the door stating they wouldn't be back until September. At that point, there had been no communication, no updates, and no way to reach anyone. It has now been four months. I still do not have my computer, no clear explanation of what's going on, and no way to get in touch. My kids have been asking about it, and it's incredibly frustrating to be left in the dark after paying upfront. This has been a very disappointing and stressful experience.

I went in asking for a new battery for my I Phone. It wasn't charging. These guys told me the port…read morejust needed cleaning, which they did free of charge! Works and charges completely. Honest business which I wholeheartedly support. If you have issues please support them.

I found CTS over 20 years ago by chance, not my first place or the second, but the last. I've had…read moremultiple computers from them since and purchased a few for nephews, and nieces. They just keep ticking, Hung chooses quality parts when building and stands behind them, and when something does finally fail, he fixes it inexpensively. At this point I wouldn't even consider going else where. I can't say enough about him, his morals, or the team around him and the quality of the computers they build.

I have never had a bad experience over more than a decade. Best people in the business and I…read morestrongly recommend.

These guys are awesome. One of the ps5's started just shutting down intermittently and so we took…read moreit in in the hopes that we wouldn't need to replace the console outright and they knew almost instantly what was causing it (known problem in the earlier manufactured versions) had it back in two days with no reoccurrence of the problem. Couldn't be more satisfied!

My personal experience with fast lane is not what I want it to be. I have gone to them thrice now…read morefor a similar issue with a similar device (twice with the same device unhonored). one device was one upgrade from the next but the price range for repair was atrocious. Also I wasn't provided receipt after service. I was also charged an " Express service" type of fee for a repair that was not only "mis-re-paired" but also wasn't done properly within the obligated amount of time for "said spectacular" service to payment. I now have paid multiple times for a phone "repair: that results in me having a dysfunctional phone that likes to have a phone that likes to freeze and go to go black screen on me, I will go to the store tomorrow 3/6 and update my experience but at this point im less than optimistic about it going well with dewlaign with expenisvie gadgets that thewy apparently arent as savy as claimed about and having given no receipt. (will update if they handle it honestly )

These guys were very helpful friendly and polite to me when I needed to upgrade my laptop's speed…read moreand consider the options of increasing the internal memory versus buying an external hard drive. They also fixed little problems I had right on the spot, like my wireless internet connection not working properly. Works now! Took them 2 seconds to fix. No charge! They were really quick with the modifications they needed to make to my laptop and I had it back within the hour. The prices are very reasonable as well. I'm so glad i did it.

I have used Computer Escape twice now. Both times they were wonderful…read more My laptop hard drive was fried and they replaced it. It was very reasonably priced and the staff is very friendly and know what they are talking about! I had to go back 6 months later for some computer virus and yet again, they were amazing. They are honest and up front and tell you if it's worth fixing or not. I like that about them. I can't stand when a company will just fix something not worth fixing to make a dollar. Then two months later it's going to break. I definitely will always use Computer Escape for all my Computer needs. They do an amazing job.

In an industry that's often overstuffed with arrogant know-it-alls, Mike is an honest, humble…read moreperson who seems to have limitless knowledge about computers. He also does impeccable work. This is the ONLY place that I'll go to have work done or buy computers.

Timely, responsive, knows what they're doing. Was very happy with their response to my laptop…read moreproblem.

David has been servicing our laptops for years. Very happy with his service from finding viruses…read moreand removing them to hardware fixes. I always welcome his opinion on if a fix or upgrade is worth it or should I get another laptop.

Dave quickly diagnosed what was wrong with my computer and very efficient in solving the problem. I…read morethink he was very reasonably priced. I would recommend him to anybody who has a hardware problem with their computer. Maurice C