Great to work with! Kept me informed the whole way through and were able to fix my laptop screen…read morefor a reasonable price, They were knowledgeable about the manufacturer and gave tips on how to avoid further issues, Hopefully I'll never have a tech issue again but if I do I know where to go!

Incredible service. I had a desktop CPU that kept overheating. Found it to be a known issue and…read morethe CPU cooling thing needed to be replaced. I didn't know about My Technology Specialist. I found them in town and called them at noon Monday. 23 hours later, before noon Tuesday, I picked up my machine with a new cooling unit installed. And they had to order the part! My machine is running like the beast it should now. Greg was fantastic to talk to. Everything was clear and easy. Great communication from Greg. It is so valuable to have a place you can trust right in town. Thank you, thank you, thank you.

Mr Fong is incredibly knowledgeable and honest. He checked…read moremy friends computer and told her what it would cost her to fix it. She knew it was very old and asked if he had a refurbished one. He kindly showed her a couple he had with different prices and she picked the one she liked best for her. We both thank you Mr Fong for being so kind.

I hired this company to install a wifi network that was supposed to cover my house but…read moreunfortunately I've had issues with it since the beginning. I have been unable to contact anyone at their 3 phone #s I have for them, email, website, social media, text message. It feels an awful lot like they took my money to do a quick job and then even though said to reach out if there were issues, was never to be seen again. I'm not even sure if they are still in business since there is no sign of life from them. This was extremely expensive which I was willing to pay for it to fix the issue he said it would fix, but I am still having the same problem.

I didn't actually use the service, because the tech was very honest, and said the repair wouldn't…read morebe worth the cost vs. what I paid for the actually printer (Epson XP 440 Printer wouldn't print out in black, common issue). However, he was very knowledgeable and informed me on why this issue occurred and gave me a recommendation on what type of printer to buy for my needs. I appreciate good customer service, especially because it's so rare these days. Will use if I need them in the future.

From 1st impression, through end of 1st service request, and multiple stops since, w/ Russ, I felt…read morewell informed, and, in good hands. The service request executed each time, on multiple different laptops, across multiple years, mirrored one of the range of possibilities - and timelines for each possibility - laid out after his initial hands on assessment. Service is well priced and billing for services rendered always aligned with what was quoted for that service and any necessary replacement. Beyond all that, there's the trust & peace of mind you feel that you're dealing w a straight up good dude, who will treat you right. Can be tough to get that in this space, and similar, like a good car mechanic. On my way to Russ, I travel by quite a few service providers, large and small, on my way from southern RI to Swansea I'd not take my laptops anywhere else. Absolutely "First in Service".

fixed it in 5 mins!! good service friendly owner. worth the trip for me as I live in Eastonread more

My Windows 10 bootup files were corrupted due to a bad software upgrade and I was in danger of…read morelosing my recent data updates. I tried a lot of things myself as I'm pretty knowledgeable in this area. I called Kerry, the PC Mechanic, and arranged to drop off the PC the same morning. He fixed enough to get it do boot off a CD, backed up all the files to an external USB drive, completely installed and configured WIndows 10, added all the updates, and setup the computer with an automated backup system. This was all done in by the next morning. He constantly kept me updated as to where he was in the process and what he was doing. I highly recommend him.

From the owner: Honest, Reliable, Local Service…read more PC Mechanic is your local A+ Certified computer upgrade & repair center for southern New England area. Since 2000, we have been providing quality services for residential, small business from home & small office computer networks. Due to the personalize and specialized service, we prefer small office networks of 10 or less machines. Our services include: computer repairs & upgrades, virus & spyware removal & prevention, broadband & high speed internet connectivity troubleshooting, home and small office networking solutions, data back-up and recovery. We also offer high quality custom built computers, refurbished PC's as well as computer setup and training. Call us today!

I met with Christine today and she fixed my son's iPhone 4 screen! On the contrary to popular…read morebelief I am the mean mom who broke it into 10000000 pieces!! Christine did a great job and the phone looks brand new! It took less than an hour to complete! I recommend her and her services. It appears that she also does other types of phones! She's pretty flexible with her schedule too.

My son broke his iPhone 5 screen over the weekend, Christine to the rescue! Called her first thing…read moreMonday morning, she promptly answered and we made an appointment the same day. The iPhone is working flawlessly, she does a great job. Highly recommend Christine!

Phone repair issue still not fixed…read more Review: I had my phone screen replaced here and from the moment I picked it up it started flickering and glitching. There is no physical damage on the phone at all. The issue clearly came from how it was reassembled. When I went back to address it the first questions I heard were "When did you get it fixed?" "Do you have the receipt?" There was no attempt to even look at the problem. No let's see what's going on. No let's determine whether this is on me or on you. It went straight to assuming it was my fault even though I paid 180 dollars and the problem began immediately after the repair. I was also told it might be because the screen was aftermarket. But aftermarket screens are still supposed to work. Assembly matters. If the repair caused the issue then taking ownership matters. I checked my review history before writing this. I have never written a bad review before. I'm only writing this to protect the next person. If this had been handled with integrity I would gladly leave five stars. Mistakes can be fixed. Denial cannot. video attached of the flickering and glitches

Had wonderful service ---did not take long------ price was right--- and my phone works well again…read more Definitely would refer anyone who has a problem with their electronics to go to Master Phone Fix

During a recent trip to Massachusetts I brought my son here to have the lens changed on the camera…read moreof his iPhone.He is a tween and wanted to handle it. He went in told the guy what he needed. This guy ended up damaging the camera and gave my son his money back. When I went in to handle it. He told me it was my son's word against his and refused to give me the name and contact information for the manager or owner of the shop. He absolutely damaged the camera on the iPhone and was rude and lacks basic customer service skills. BEWARE if you go here for a repair you may leave with more damage than you started with.

I stopped in because my phone charger wasn't working and thought my battery was shot. They…read morediagnosed the phone and instead of selling me un needed services they said I probably just needed a new charger and sent me on my way.

I just drove from Los Angeles to Massachusetts with my computer. It was working fine in LA, but not…read morewhen I got here, despite my best efforts. I built it myself 7 years ago, so I usually handle maintenance myself, but I couldn't get it to turn on at home, and I didnt want to make things worse, so I found Joe's online and gave a call. Turns out my computer was fine. The first time Zack plugged it in at Joe's, it booted up no issue. Despite the relative ease of the fix, Zack was very cordial when I called, and at the store he was naming parts in my custom rig before I even pointed them out. He even offered to hit my PC with the air compressor at no charge (well, at the expense of the clean countertops,; I'm embarrassed to admit I had not dusted my PC in years). I love a local business that knows their stuff. I'll be coming back in the future if I have any other issues beyond me.

Garrett did a custom gaming build for me back in June…read more Pleased to report that everything works fantastic! Did the build in less than a week and priced very well! Highly Recommend!