I had a Samsung phone that suddenly wouldn't power on, so I took it to a repair shop near my work…read more They charged $80 just to diagnose the issue and told me it was a motherboard failure. For data recovery, they quoted $350 to start, plus $50 per hour after that, and said it could take 7-10 days, which sounded like it could get very expensive. I decided to get a second opinion. The next place examined my phone for free, confirmed it was the motherboard, and referred me to FixThis. I reached out to Pierre, and he responded quickly. After texting back and forth and getting all the details, I decided to ship my phone to him--even though I was initially skeptical about sending it across the country. Pierre mentioned he was backed up by 2-4 days, but to my surprise, he recovered my data within 2 days of receiving the phone. His communication was polite, professional, and consistently fast. The whole experience gave me a lot of confidence in his work. If I ever need similar services again, I'll definitely go back to FixThis. Truly trustworthy. Thank you Pierre!

Pierre performed a miracle and was able to retrieve my photos off of my old broken phone. I will…read morenever be able to thank him enough!

nice guy delivered the fix for $5 less than the quote…read more must be the geezer factor. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Great price very convenient and fast service. I would really recommend this business t anyone who…read moreneeds fast reliable service.

DO NOT GO HERE!!! Absolutely horrendous customer service & completely scammed me. Parts are not…read moreauthentic, break immediately, he blames it all on the customer, & refuses to fix it or refund. Saqul/ Saqo whatever his name is- charged me $150 for a new screen that showed spots all over it within 48 hours. I called to see if he could replace it for me as that one was faulty and he said yes. When I arrived, he asked how I was going to pay for the second screen but I had just paid $150 only a couple days before. He insisted I dropped it when I definitely did not. I immediately put a screen protector and case on my phone so why wasn't my screen protector broken, but the actual screen is? Called me a liar. He wanted me to pay ANOTHER $150 for an iPhone 15 screen!!! Absolutely so messed up. $300 on 2 screens in 2 days in insanity. Totally taking advantage of customers & horrible management. Why would I ever come back here or recommend this place after highway robbery? He is so rude and said there's no manager for me to speak to. Never again. Don't go here. They're clearly scammers. Also, all of the phone cases are sold on Temu. I'm going back today one more time or I'm going to have to go through my bank for fraud.

I had a very bad experience here. I paid $221 to have my iPhone fixed with parts that were supposed…read moreto be similar to the original, but the screen came back faded, unresponsive, and my iPhone showed a warning that the parts were not genuine. I went back and asked him to fix the issue, but he wanted more money even though I had already paid. I asked for a refund instead. He claimed he refunded me and sent what appeared to be a fake receipt, but I never received the money. He also said he couldn't find my original screen, but after I kept insisting, he suddenly found it. I even sent proof from my bank statements showing I never received the refund, and he still did not send my money back. This was a waste of time and money. I would not recommend coming here. Get your phone fixed somewhere else. They never tried to resolve my problems. DONT LISTEN TO THEM THEY TELL YOU WHAT YOU WANT TO HEAR.

Josh and Co. Help me to diagnose not just one defective phone I got online, but also diagnose the…read morereplacement that an eBay company (from 641 OLD WILLETS PATH HAUPPAUGE, NY) tried to scam me with. Batteries Plus is helpful and has integrity. This is rare!

Too busy to deal with customers. Wasted 3 hours to find the batteries I eventually ordered because…read moreI was put on forever hold twice weren't even available. No one sent anything, called, emailed. Great service

Attempted several times to file a claim through Verizon/Asurion before going to the site and while…read moreat the site; the techs even tried to open a claim, to no avail! I'm not confident enough toove my data from old laptop to new which brings me here on the first place! The shop is conveniently located, ample parking and shop is brand new, still a bit under furnished. These guys are awesome! Friendly, understanding, efficient AND affordable! Dropped off my laptops and received back full data transfer within 24 hours! My new tech guys!

Just had my iPhone repaired. Great service, price was right and the lady doing the service was very…read morepolite and accommodating. I will definitely refer anyone to this location. Bald Hill Road Warw Walmart

My iPhone's glass cracked, and I needed it repaired. I was told that the sub-product would work,…read moreand I believed the sales representative, because in the past it had been successful. But this time it was a disaster. The screen was hot to the touch, the camera wouldn't focus, and the touchscreen wasn't responsive. I went back to Anthony, and he adjusted the replacement screen, but you can't fix a bad product. I ended up at Apple, and the Genius Bar pointed out how high the glass screen was above the phone. He said, That's not a good replacement. I paid Apple $415.00 to replace the screen. I paid Cellular Mobile $200.00. The lesson here is not to go to Cellular Mobile for repair. Ever.

These guys are super helpful and patient! Very knowledgeable! Always pleasant and transparent!…read moreHighly recommend!!

During a recent trip to Massachusetts I brought my son here to have the lens changed on the camera…read moreof his iPhone.He is a tween and wanted to handle it. He went in told the guy what he needed. This guy ended up damaging the camera and gave my son his money back. When I went in to handle it. He told me it was my son's word against his and refused to give me the name and contact information for the manager or owner of the shop. He absolutely damaged the camera on the iPhone and was rude and lacks basic customer service skills. BEWARE if you go here for a repair you may leave with more damage than you started with.

I stopped in because my phone charger wasn't working and thought my battery was shot. They…read morediagnosed the phone and instead of selling me un needed services they said I probably just needed a new charger and sent me on my way.

Sean was great. I needed a new battery and screen, as well as a cleaning job for the portal and…read morespeakers on my iphone. He did it all for a very reasonable price and did it quickly. Highly recommend this office.

I never do reviews online but had to this time. My LCD screen on my cell phone was destroyed . I…read morebrought my phone into the East Providence store. They ordered two different screens of which neither one worked. Sandra went above and beyond to find a screen that worked for my phone. She is awesome! Thanks Sandra from Denise

I'd taken my external hard drive into a local computer shop (Newport County Computer) and was told…read morethat the data on it was not recoverable. After doing a little research, I decided to call a few other computer shops. Russ at First in Service was incredibly friendly, thorough, and helpful in explaining his recovery process while also explaining that there was no guarantee that he could recover the data. I decided it would be worth the 25 mile drive to have Russ look at it. He called a few hours later, shortly before closing on a Friday just to say, "I wanted you to be able to enjoy your weekend knowing that it looks like I can successfully recover everything." A few days later, he had copied all my data onto a new hard drive that is working perfectly. If I run into any computer problems in the future, Russ will be the first person I call!

From 1st impression, through end of 1st service request, and multiple stops since, w/ Russ, I felt…read morewell informed, and, in good hands. The service request executed each time, on multiple different laptops, across multiple years, mirrored one of the range of possibilities - and timelines for each possibility - laid out after his initial hands on assessment. Service is well priced and billing for services rendered always aligned with what was quoted for that service and any necessary replacement. Beyond all that, there's the trust & peace of mind you feel that you're dealing w a straight up good dude, who will treat you right. Can be tough to get that in this space, and similar, like a good car mechanic. On my way to Russ, I travel by quite a few service providers, large and small, on my way from southern RI to Swansea I'd not take my laptops anywhere else. Absolutely "First in Service".