I walked in here after a pretty unsatisfying experience at BestBuy next door. My laptop was not charging up. I believed that my charger was broken. After all, the connector was bent. I went to the Geek Squad to see if we could quickly verify that that was the problem,or, in the alternative, if the machine could use a USB 3.0 charge. The counter help made no serious effort to help with this quick inquiry, but claimed that my machine would have to be sent in to their repair center, not to be seen again for 4-6 weeks. Always assuming, of course, that parts were available.
I went next door to PC Tech. The friendly person at the counter took me right away, and quickly verified that the USB 3.0 charge worked. Problem solved in 10 minutes as opposed to 6 weeks. read more