Call the at&t loyalty department. Don't go to the store they will just rip you off and over charge…read more They tool my bill from around $200 to $400, after telling me my bill would be cheeper if i added a line. Absolute scam.

I came in with my family of 3 to get new wireless service on our existing phones. If you can…read morebelieve it, it was longer and more painful than a car dealership experience. I was there for THREE HOURS while they stumbled around trying to get all 3 phones working. They asked if my son would mind changing numbers (sure, a teenager would love to tell all his friends to use his new number). Then they tell me in 14 days to call and cancel the insurance, that anything they sell has to come with insurance but after that, our bill will be $30 per line. I follow my orders, check online and see that they are autobilling me for $540! It took me 3 phone calls totaling 5 hours to get that sort-of corrected. I still have to call a separate AT&T 800# to correct the fact that they signed me up for a business line, not a consumer line. Headache on top of headache. Avoid this store at all costs -- completely incompetent.

Patrick at Wireless Zone in Dunns Corners is the absolute BEST. We have been working with him for…read moretwo years since we switched from AT&T, and we can't say enough about the awesome service he provides. He has always gone above and beyond for us. Why haven't you gone here yet?

Great staff - great customer service highly recommend getting your phone and TV service. Pat hooked…read moreme up for my business and for my own personal cell.

Thanks so much Prime Computer Services!! My laptop was…read moremaking some crazy beeping noise this morning- tried to fix it myself (with the help from You Tube), which didn't go well. I found PCS on line and it was close to me, so I called and they fixed my computer (and updated things) in a few hours. Working from home, I desperately needed my computer up and running! Fair and honest price for fixing... I would have paid double! Thanks again !

First, time is money and I reached a breaking point with my computers software when I couldn't…read moreclear it of some Malware. I dropped off my computer on a Saturday morning and had it back by Saturday evening. $112.50 Secondly, I had an old spare laptop where the power connecting in the computer had gone bad. Joe ordered the part repaired it and I had it back within 5 days. $169.95 for part and service. Don't be scared off by the home business. Joe was very professional.

I am very skeptical about people repairing my equipment..but i have had nothing but good…read moreexperiences with Cove Electronics. Check em' out. The place is not about flash...but much more about getting things fixed. And the prices are reasonable. I wish more places were like COVE Electronics.

I had an ungrounded bass amplifier that blew my cab when I switched polarity to stop it from…read moreelectrocuting me, and our guitarist had a recently purchased used Fender Twin that was acting up. Cove serviced the Fender twice, only charging for parts the second time, and fixed up my head (redoing old connections, replacing some switches that were worn out, reconnecting equalizers that didn't work, and put in an internal ground) all for under $100. He also advised me on the best approach for fixing my cabinet. The current had fried the speaker cones beyond repair and he suggested some options for replacement. All told this took about a week to complete and cost much less than it would to replace the cabinet. Bonus points for his knowledge on all things related to vintage amps. If you're interested (and probably if you're not) you can get a history lesson on tube manufacturers. Maybe this is a symptom of newer musicians' obsession with tube amplifiers and lack of knowledge about caring for them, but he also went into great detail about how to keep things functioning.

Super service! A blast from the past for getting timely repair where the owner is looking out for…read moreyou. I called Jim at 2:30pm on a Friday and asked if he did data recovery. He said of course and when I told him I would drop it by that afternoon and expect it a week later Jim said there was a good chance he'd have it that afternoon. Sure enough, by 5:30 he had all the data from a dead machine on a memory card. I saw him deal with four customers during the time I was there and he treated them with total respect and tried his best to educate to current best practices without being pretentious. His pricing was really good too. Bring your dead and down trodden there with confidence and he will make things good. Thank you Mr. Frame!

I thought I had walked into a new business in Wakefield because I had recently noticed the sign,…read morebut the owner (Jim) said that he'd been there for 18 years!!! I asked him if he sold used laptops, and he did not, but then he mentioned that they're easy to find online and proceeded to show me some viable options under $200 online. This led to a conversation about my laptop that had died and he said that he could probably fix it for less than it would cost be to buy a used computer of lesser quality. I brought it in and by the end of the day he had fixed my computer and gained a loyal customer.

Very helpful ! I had an issue with losing the contacts on a new phone and the owners son determined…read morethe problem and promptly fixed it. So thankful ! Really nice folks who are willing to go the extra mile to problem solve. Highly recommend !!

Came in here today to pick up a SIM card. Some one on my plan had lost their phone. So being that…read morewe're local, we called here to check. The lady quoted me $16 for the SIM card. We showed up within 15 minutes. Michael Hoff, the associate that helped us, informed that the SIM card would be $35. What in the world? Who would pay that? So we actually walked out. Got back to the car and got kinda annoyed. So we went back in. He insisted it was $35. We demanded to talk to the female that answered the phone. Then he questioned us to confirm if we called the correct store. We said "yes. We're local. This is our regular store". He wound up selling it to us for $16. He then told us that we had to call AT&T and activate the SIM card. We go home. Call AT&T. Stay on hold for a long bit. Finally get a hold of some one. She happened to be a corporate manager for AT&T. We explained everything to her and she was appalled to hear of our experience. She explained that this particular store is not a corporate store but it's a franchise. So although they can charge any price - it's frowned upon. She couldn't even find that particular employee (Michael Hoff) in the computer system. She tells us that SIM cards cannot be activated over the phone and it needs to be done in store. So if you want to save yourself some headache- head to the corporate store in New London (I cannot vouch how good/bad the service is at that store either) (Yes this trip was about a year ago. My apologies. This review was sitting in my drafts)

Couldn't find the location and when I called, the man who answered told me I was the 3rd person to…read morecall asking about computer repairs. THIS IS NOT A BUSINESS. THIS IS NOT THE CORRECT INFORMATION. Please update this listing.

I took my laptop to Rhode Island PC because one of the hinges had snapped off. Gene ordered the…read morenew piece and repaired it within a few short days. My laptop is as good as new and the customer service was excellent. Thank you again Gene!

I have been over charged for over a year now. I have called and visited the store DOZENS of times…read more I was told management would contact me and they never do. I have called Verizon customer service and they send me back to the store. I have to continue to be over charged or they shut my phone off for not paying.The staff is great but there hands are tied. Management refuses to deal with the problem. It appears only a lawsuit will get their response. I would not recommend going to cellular sales Verizon. Go to a corporate store.

I had the absolute pleasure of dealing with Mike (with hair) Abbruzzese as my Verizon specialist…read more Mike was incredible in every way. He was patient, thorough in explaining every detail and outlined all the costs I would incur to avoid surprises, and he was more than willing to stay well past his work hours to finish our transactions. He also knew all the questions I asked and went above and beyond to help me. Mike has been one of the BEST Sales Rep. I have EVER had the pleasure of dealing with (in any industry). I highly recommend using Mike and the Verizon located in Middletown by the Chipotle. He will treat you with the utmost respect and patience. Lastly, he offered me hot chocolate. That sealed the deal!! Thank you again, Mike!