They helped me with my water damaged laptop. They were super personable and were able to explain…read moretheir process and how to recover everything I needed from the laptop. Unfortunately the water damage was too much but Stephen provided quality support in a timely manner.

Ethan is so helpful he diagnosed my pc problem in seconds. He was very kind while helping me, life…read moresaver thought I would need a replacement part, will recommend to friends thank you so much!

What a great experience! Not expensive and honest! Ordered the parts and fixed my phone the next…read moreday. Definitely recommend Zack for any phone work.

Brought in an iPhone SE (older phone) with a charging issue. Service was expert, fast, affordable…read moreand friendly - highly recommend!

From 1st impression, through end of 1st service request, and multiple stops since, w/ Russ, I felt…read morewell informed, and, in good hands. The service request executed each time, on multiple different laptops, across multiple years, mirrored one of the range of possibilities - and timelines for each possibility - laid out after his initial hands on assessment. Service is well priced and billing for services rendered always aligned with what was quoted for that service and any necessary replacement. Beyond all that, there's the trust & peace of mind you feel that you're dealing w a straight up good dude, who will treat you right. Can be tough to get that in this space, and similar, like a good car mechanic. On my way to Russ, I travel by quite a few service providers, large and small, on my way from southern RI to Swansea I'd not take my laptops anywhere else. Absolutely "First in Service".

fixed it in 5 mins!! good service friendly owner. worth the trip for me as I live in Eastonread more

I'll confess, that I haven't ever had Crazy Computers actually fix my laptop, BUT twice now I have…read moretaken it to them to see why it wasn't booting up. I feel like an idiot when that can start it, but here's the thing, when I have tried everythng I can think of, Crazy Coputers is there to help me out. That is a great feeling of security! I suspect I'll replace my aging laptop before it needs fixing, but I know I'll use Crazy Computers for any PC service I may needd in the future.

I had an issue with my son's Gaming Desktop not booting correctly. I brought it in for a free…read morediagnostic, and confirmed it was a bad motherboard. Since the item is new, was advised to go through the company since still covered under warranty. This all happened within 24hrs, which is a great turnaround time. I've used their services before for data retrieval and great service with that as well. Very friendly and knowledgeable.

I feel blessed to live in the same town where the Computer Doctor is located. Steve, the owner,…read morehas always been helpful with diagnosis/repair of laptops I've brought him in the past, but more recently, he really hit a home run. My used laptop computer, which I'd bought from a private seller some three years ago, had never been a powerhouse, but it was fine for my modest needs. In the past few months, it became slower and slower, and, just as income tax time was looming, it stopped booting up. Not good. (Of course, I had already loaded tax return software on it, and started my tax return.) I dropped it off at his shop, which is neat and organized, on a Friday, and early next week had a diagnosis: the hard drive had failed. I was expecting to have to shop around for another used laptop (which I seem to do every 2 to 3 years), but Steve said it was light work to replace the hard drive. He also recommended increasing the memory from 4GB to 8GB. The price was surprisingly reasonable, so I authorized the work. Even though he had to order the additional memory, the computer was ready for pickup just a few days later, so the turnaround time was surprisingly quick. Steve stands behind his work. There was a very minor issue, which he fixed in five minutes. My laptop not only works well, it boots up much faster than before, and programs load very quickly (partly due to new hard drive technology, and partly due to increased memory). It was money well spent, and will allow me to get more use out of this computer. Parking is limited to on-street, which makes me nervous since the street is hilly and curvy there, but it is what it is. Hours are limited, and since it is a one-man business, and he does service calls at homes and businesses, he is not always in the shop during stated business hours. Also, the shop is not open on Saturdays. Although it is sometimes difficult to get access to Steve, it is nevertheless worth the effort because of the quality of work coupled with very reasonable prices.

I first went to see Steve for computer repair about a year ago to replace a aio and some ram, he…read morewas very friendly and knowledgeable and did an amazing job. I've since been back two more times for a new GPU and recently, new CPU, Motherboard and RAM upgrade. He's perfect at handling any questions that I have had and lastly, his work is great and I've found his prices very reasonable. The Computer Doctor is easily my go to Computer repair shop for life.

Very happy with the service Jennifer provided. Response time is very quick and the entire process…read morewas very smooth and hassle free.

This was the third computer repair service I tried to see if my wife's two broken laptop computers…read morecould be saved. Neither of the first two services I tried (Computer Doctor in West Warwick, and PC Tech in Warwick) answered their phones during their posted business hours. Ironically, although Common Courtesy works by appointment only, the owner actually answered the phone when I called on a Saturday morning. I was able to drop off the computers that same morning, and was told they would call me Tuesday. As promised, they called Tuesday to report their initial evaluation. The older laptop (which we'd bought used for about $200 or $250), overheated severely and had a damaged hard drive (it had been banged into a wall while it was on). Considering what we'd paid for it, it was more cost-effective to simply buy another used one, instead of repair this one, the owner explained. The other laptop (which we'd bought new for about $300 or $350), had been dropped, and the charging jack inside the computer had broken. Common Courtesy explained that this was a low-end laptop, and was very labor intensive to dis-assemble, as it was not built with ease of servicing in mind. Due to their familiarity with this laptop's construction, it was quite possible that the jack itself was okay, but the mounting board it was attached to was broken. It would take considerable labor to replace the board that the jack was mounted on, they explained. Furthermore, there could be additional damage from the fall (such as a bad hard drive), but that could not be diagnosed without tearing the laptop apart. Again, buying a used and/or refurbished laptop would be our best bet. Common Courtesy sometimes sells refurbished laptops, but currently had none available, as they tend to sell out quickly around Christmas. After relaying this information to my wife, we ultimately ending up buying a new laptop (Chromebook, in particular, for about $250) from Best Buy. As for the old laptops, we decided to let Common Courtesy Computers keep the older one to recycle it for parts, but my wife wanted the newer laptop back. Due to the fact that Common Courtesy does not have a store or shop with regular business hours, it was a bit difficult making arrangements to pick up the old computer we wanted to keep. I had to reschedule appointments twice before I was finally able to get the computer back. But, to their credit, Common Courtesy was always responsive answering the phone or returning calls. I was also thankful that there was no charge to us for evaluating the laptops. Common Courtesy is apparently a one-person operation; although their operations are based within a large strip mall on Warwick Avenue, the owner also works off-site at clients' businesses or homes, and therefore, cannot sit in a storefront shop all day. My family's computing needs would probably be served more conveniently by a slightly larger computer sales/service business, that has more than one person, and a store with regular business hours, and a larger inventory of reconditioned computers. We had been going to such a place in Warwick for several years, but apparently, they are no longer around, so finding a replacement business has been difficult. Nevertheless, I was impressed with Common Courtesy - their name suits them very well, because they have the common courtesy (which is actually not-so-common these days) of answering and returning phone calls. Also, the owner explained the problems with my wife's computers in an easy to understand, non-technical way, and gave common-sense advice that I readily concurred with. If you don't mind working within the appointment-only business model that Common Courtesy uses, then I would recommend them without hesitation to any homeowner or business that needs computer help.

Thank You! Thank You! Walked from the port and they were able to diagnose and fix my IPad…read more Thank you for awesome service and support.

I took an external hard drive in for recovery to Newport County Computers and was told they would…read morecheck it out and call me with their findings by the end of the day. I never heard back from them. Three days and many phone call attempts later, I drove to their shopfront and was told by an employee that the data wasn't recoverable and the person who worked on it wasn't available. When I tried to ask a question, he curtly responded, "Like I said, I wasn't the one who worked on it." He went on to tell me that my only option was to send it into a lab, which would be extremely expensive. After doing a little research and making a few phone calls, I decided to drive 25 miles to First in Service. The owner, Russ, was extremely honest and helpful. He even called a few minutes before closing on a Friday to say, "It's going to take a few days but it looks like your data is going to be recoverable - I wanted to let you know so you could enjoy your weekend." And just like he said, a few days later, everything was recovered at a very affordable price.

Thanks so much Prime Computer Services!! My laptop was…read moremaking some crazy beeping noise this morning- tried to fix it myself (with the help from You Tube), which didn't go well. I found PCS on line and it was close to me, so I called and they fixed my computer (and updated things) in a few hours. Working from home, I desperately needed my computer up and running! Fair and honest price for fixing... I would have paid double! Thanks again !

First, time is money and I reached a breaking point with my computers software when I couldn't…read moreclear it of some Malware. I dropped off my computer on a Saturday morning and had it back by Saturday evening. $112.50 Secondly, I had an old spare laptop where the power connecting in the computer had gone bad. Joe ordered the part repaired it and I had it back within 5 days. $169.95 for part and service. Don't be scared off by the home business. Joe was very professional.