I bought a 77-inch Samsung OLED looked great at the store; got it home got it set up plugged into a…read morecircuit detector for about 3 hrs. it blows the breaker, i reset it, tv will not turn on. it was at 4pm Sunday no super bowl. I'm not happy, i should of got a Visio

I had often heard radio commercials about this place & a friend who purchased a TV for his office,…read morewhen a power surge hit my house a couple of days ago killing both of my sets, I decided to give them my biz. I was warmly & enthusiastically welcomed into the store! I had done some legwork on the internet to see what was available & I was AMAZED at the deals they had! They even brought the sets out to my car & helped me load them in! Very impressed

Dave quickly diagnosed what was wrong with my computer and very efficient in solving the problem. I…read morethink he was very reasonably priced. I would recommend him to anybody who has a hardware problem with their computer. Maurice C

A wonderful straight up assessment of my Acer ultra notebook problem that resulted in the decision…read morethat the computer couldn't be repaired ! No charge and honest feedback. Will take all of my pc issues to Dave in the future.

Sebastian at Best Buy was super helpful. He went over my laptop options and helped get us on a…read morefamily plan for Microsoft. The guy working the entrance was really kind too and made sure he went someone over to help. When we were leaving he was thrilled to see the we were leaving with what we came for!

I went in to this Best Buy location looking to purchase a iPad seeing I carry their credit card…read more On entering I was greeted and asked if I could be directed to anything I might be looking for. I said no thank you as I have purchased from this location before. I went straight to the dept and I noticed a gentleman helping a customer, he stood next to me and did not ask if I needed assistance. Two other gentlemen walked by as I just stood there and not one asked if I needed assistance as the third person was walking by I finally said excuse me can I get some help, he said I'm sorry I work in the back but I will get someone, he went up to the front and sent an associate to me. This young man was helpful unfortunately they did not have in stock the iPad I was looking for but he did give me other options to purchase. This was not a good experience this time around

Listen to the reviews. The guy is a crook. I think he fixed something once then decided he could…read morefix anything. Upon leaving his store people outside we're waiting for me to tell me not to use him. If he misdiagnosed your item and orders the wrong part, he won't refund the money. You are on the hook for his stupidity.

I contacted Jacks TV on Feb 6th, 2023, his tech checked out my tv and said I needed a part…read more While his tech was at my house I talked to Jack over the phone, I ordered the part with a credit card, through Jack for $325, plus $85 cash for the tech. I have talked to him twice and got his answering machine twice. He did tell me,one time I talked to him,that the part was in the mail and the post office is slow,(his exact words). I did ask him to cancel the order, he said he could not do that as it was already ordered. It has been 47 days,(it's now March 24th) and he has still not contacted me. At this point I refuse to call , and do not want to deal with him. I filed a complaint with the credit card company, and the RI AG Office. This company is the most unethical ,I've ever dealt with.

Barry is extremely knowledgeable about Apple computers and went above and beyond repairing a…read moreMacBook for me. Highly recommend him....and bonus for having cats in the store!

The individual known as barry had a very unsettle tone with me and was asking for above the market…read moreprice for a simple apprasel of my computer.

Very accommodating. Quick service and fair pricing. I would highly recommend this business!…read more Parking was easy and there's plenty to do nearby while you wait for your phone to be repaired.

Came from New York City. My phone was having issues. And found Mr. fix and customize during my work…read moretrip. He called two people to find my super rare battery for my iPhone 13 mini & went above and beyond! I highly recommend them. I shared this business with my acquaintances during work who live in Rhode Island I look forward to putting the Mr Fix magnet on our fridge in NYC! Absolutely nice fellow. Full of knowledge.