Pierre performed a miracle and was able to retrieve my photos off of my old broken phone. I will…read morenever be able to thank him enough!

I had a Samsung phone that suddenly wouldn't power on, so I took it to a repair shop near my work…read more They charged $80 just to diagnose the issue and told me it was a motherboard failure. For data recovery, they quoted $350 to start, plus $50 per hour after that, and said it could take 7-10 days, which sounded like it could get very expensive. I decided to get a second opinion. The next place examined my phone for free, confirmed it was the motherboard, and referred me to FixThis. I reached out to Pierre, and he responded quickly. After texting back and forth and getting all the details, I decided to ship my phone to him--even though I was initially skeptical about sending it across the country. Pierre mentioned he was backed up by 2-4 days, but to my surprise, he recovered my data within 2 days of receiving the phone. His communication was polite, professional, and consistently fast. The whole experience gave me a lot of confidence in his work. If I ever need similar services again, I'll definitely go back to FixThis. Truly trustworthy. Thank you Pierre!

I needed to migrate important, personal data from a twenty-year-old external drive. Like Jennifer…read moreB. in the reviews, shame on me also for not upgrading earlier. Thankfully-whew!-Alex was able to successfully retrieve and transfer everything to a newly purchased drive in a week, and at a very fair price. Alex is knowledgeable, reliable, and friendly. I highly recommend Alex to anyone needing data recovery services inside or outside New England.

I had 40,000+ files on an external hard drive that suddenly stopped working. I contacted Alex on…read moreYelp, got a prompt response and was able to schedule an appointment within days. Alex did a quick in-person diagnostic during my visit, explained to me the nature of the issue, and was able to successfully recover my files and transfer to a new external hard drive within a week. I found Alex to be incredibly helpful and efficient. I hope to never need this sort of service again, but if I do, Alex would be my first choice. I highly recommend Data Recovery NE!

Outstanding company! Brought in two iPhones for new screens only to be told there were cracks in…read morethe screen protectors... not the screens! Could have been $350 plus for the two phones... These days it's nice to know there are honest, trustworthy people out there! Highly recommended

Chris the owner called me after receiving my letter about my bad experience with them. He is very…read moreconcerned about the way I was treated and he apologized profusely. He is offering me a free hard drive diagnostic and I really appreciated him reaching out to me.

Recently, one of my lab partners offered to swap out my PC for a more powerful CPU and we thought…read morethe easiest path would be to install my existing hard drive in the new PC. It seemed like such a straightforward procedure yet I didn't have a complete backup. Big mistake. Somehow, the old drive received an electrical surge which fried the amplifier that drives the head stack. If you don't know what this means, the result is that the drive became completely unreadable. At least according to all the best efforts of me and my colleagues. It turns out there were a couple of files on that drive that would take hours upon hours to recreate; that's when I happened upon X FIles Recovery. I had no idea why the drive could not be read. The above explanation was provided to me by Chris, the owner of X Files Recovery. After about a week of intensive diagnostics, Chris was able to figure out what went wrong, obtain a new part, and proceed to recover the entire formerly "unreadable" drive. Thank you, Chris! I highly recommend X Files Recovery to anyone who has what seems a hopeless case of lost files!!

I left my had drive to be fixed last yearend Chris said it would cost $1200-$1500 if he could get…read morethe data. I talked to my aunt in Brazil since the HD was hers, and she was going to make a decision and let me know. I completely forgot about the HD and a few months after when she reminded I contacted Chris and he said he wasn't sure if he still had it. I complained he should've called me if he was going to do anything with it. He said he did, but I never got a voicemail to confirm. He said he was going to look for it and if he found it he wouldn't do any work on it. Like I wanted him to. Luckily he found the hard drive, but my review is to write about his lack of professionalism.

Small computer repair and service company that specializes in maintaining technology needs off…read moresmall office.

My USB stick was dropped and damaged and the data on it is imperative to my ability to work. I was…read morepanicked as it would take too much time to recover by starting from scratch. I found Data Tech and had hope! My first representative was very un-helpful, but I ran across Damen and couldn't be more happy with the results! Damen was friendly, informative, and thorough! He kept me update on the progress, explained the details for me in a way that made sense rather than full of technical jargon, and fought hard to help me! I personally hope to not have to use their service again by being more diligent with my data back-up, but if I do, I would go back and work with Damen! If you need data recovery, I highly recommend them as well as their service, most specifically, Damen! Thank you Damen!! You truly saved me!!

Great communication and quick service. Very professional. I recommend their services.read more

I'd taken my external hard drive into a local computer shop (Newport County Computer) and was told…read morethat the data on it was not recoverable. After doing a little research, I decided to call a few other computer shops. Russ at First in Service was incredibly friendly, thorough, and helpful in explaining his recovery process while also explaining that there was no guarantee that he could recover the data. I decided it would be worth the 25 mile drive to have Russ look at it. He called a few hours later, shortly before closing on a Friday just to say, "I wanted you to be able to enjoy your weekend knowing that it looks like I can successfully recover everything." A few days later, he had copied all my data onto a new hard drive that is working perfectly. If I run into any computer problems in the future, Russ will be the first person I call!

From 1st impression, through end of 1st service request, and multiple stops since, w/ Russ, I felt…read morewell informed, and, in good hands. The service request executed each time, on multiple different laptops, across multiple years, mirrored one of the range of possibilities - and timelines for each possibility - laid out after his initial hands on assessment. Service is well priced and billing for services rendered always aligned with what was quoted for that service and any necessary replacement. Beyond all that, there's the trust & peace of mind you feel that you're dealing w a straight up good dude, who will treat you right. Can be tough to get that in this space, and similar, like a good car mechanic. On my way to Russ, I travel by quite a few service providers, large and small, on my way from southern RI to Swansea I'd not take my laptops anywhere else. Absolutely "First in Service".

The Mac and iPhone guys are always helpful when I have a problem with storage or batteries. Not…read moreoverpriced either.

Thank You! Thank You! Walked from the port and they were able to diagnose and fix my IPad…read more Thank you for awesome service and support.

Have used them since the days when they were called iPhone Curt. Always great service and so far…read morethey have managed to fix every Apple device that I have brought to them. They are also much less expensive than the Apple Store for repairs.

Coffee spilled directly on a MacBook Pro. I thought it was lost. Kurt and his people recovered…read moreALL of the data including images , email , bookmarks ( I had things in iCloud but not everything) and put it back on a rehabbed exact copy of my old PowerBook. Like it never happened , honestly. And the price was more than fair and saved buying a replacement ( with no data, apps... ). I couldn't believe it. I trust these folks , highly recommend them , I doubt Apple could have come close to this overall result.