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Providence, RI

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Updated 2 months ago

Services - We Fix It

Desktop computer support

Laptop support

Mobile phone support

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Mark W.

Yes they do ... they fix it and take care of their customers the right way. Honestly, I can't really say what might have bumped them to a perfect 5, but WFI warrants a very strong 4 stars. (My bar for five might be unrealistically high) - quick, one day turnaround - affordable repair service - friendly, knowledgeable staff ... win, win, win

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2 months ago

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4 months ago

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9 years ago

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7 years ago

These guys are there for you. Screens and batteries for iPhones, they can handle it. Fair, not super cheap pricing.

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5 years ago

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7 years ago

Brought my 2 year old iPad in for a screen replacement. It was ready the next day. Great service, reasonable price.

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8 years ago

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9 years ago

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11 years ago

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Unsal A.

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10 years ago

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Ask the Community - We Fix It

Review Highlights - We Fix It

“I had a problem with my phone that I thought was beyond repair, but Unsal fixed it so easily and quickly!”

Mentioned in 4 reviews

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First in Service

First in Service

(6 reviews)

I'd taken my external hard drive into a local computer shop (Newport County Computer) and was told…read morethat the data on it was not recoverable. After doing a little research, I decided to call a few other computer shops. Russ at First in Service was incredibly friendly, thorough, and helpful in explaining his recovery process while also explaining that there was no guarantee that he could recover the data. I decided it would be worth the 25 mile drive to have Russ look at it. He called a few hours later, shortly before closing on a Friday just to say, "I wanted you to be able to enjoy your weekend knowing that it looks like I can successfully recover everything." A few days later, he had copied all my data onto a new hard drive that is working perfectly. If I run into any computer problems in the future, Russ will be the first person I call!

From 1st impression, through end of 1st service request, and multiple stops since, w/ Russ, I felt…read morewell informed, and, in good hands. The service request executed each time, on multiple different laptops, across multiple years, mirrored one of the range of possibilities - and timelines for each possibility - laid out after his initial hands on assessment. Service is well priced and billing for services rendered always aligned with what was quoted for that service and any necessary replacement. Beyond all that, there's the trust & peace of mind you feel that you're dealing w a straight up good dude, who will treat you right. Can be tough to get that in this space, and similar, like a good car mechanic. On my way to Russ, I travel by quite a few service providers, large and small, on my way from southern RI to Swansea I'd not take my laptops anywhere else. Absolutely "First in Service".

Verizon Authorized Retailer - Wireless Zone - Most of the inside

Verizon Authorized Retailer - Wireless Zone

(16 reviews)

We went to the Verizon store to exchange a router. An experience that we thought would take…read moreminutes. Just note that this review rating is exclusively for the business and NOT the employee who helped us! This exchange in router took one hour and 30 minutes. Chris was the employee that helped us and he was great. He was well informed, great personality and tried his best to help us out quickly. Unfortunately, the system he was using had 404 errors, would randomly close his session and a list of other software problems. He told us that multiple orders were on our account and he had difficulty having one order on the account instead of multiple. In hindsight, we should've left the store at about the half hour mark because it was a massive waste of time probably due to some incompetence at the corporate level. We've called customer service and experience more pain that I'll spare you the details on. The queue started building up in the store and this experience became increasingly more frustrating. Fortunately, Chris was able to exchange our router and we left the store. The selection and value of the internet products seems comparable to other companies, but the long wait and incompetence of the company as a whole doesn't make it appealing to be a customer. The store itself is a massive space with many phones and several employees available to help customers. We are considering going to Cox or another company after the experience we've had with Verizon. -ODL Connect with me! IG & YouTube: @AOEAT

Husband who has had a prior stroke (impaired decision making/ memory issue) went for help on a…read morefairly new phone while I was at work. Battery was not holding 100% charge phone the phone just needed a new battery!! I'm still paying on that phone!! Husband was told his phone was garbage and on way out and he was forced to purchase a new phone. His decision making capacity is impaired due to The stroke. The account and both phones are under my account/name. I did not authorize him to make any changes to MY account, it is in my name only. He was told if he paid 100% for the new phone there would be no additional charges and that the phone monthly bill absolutely would not change or increase. He was LIED to. He paid $$$$$$$ for the phone which already has issues (texts don't go through) and I received a $220 bill as well as a $35 monthly upgrade and forever monthly fee on MY account that I NEVER agreed to or authorized!! Stay far away from Verizon they are money grubbing scumbags that boink over their customers (14 years and once contract is done I AM GONE!!!!!) angry is not the word here. Avoid Verizon!!!!!! Disgusting that you lied to a person who has had a stroke, totally despicable

We Fix It - electronicsrepair - Updated November 2026

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