My first visit to We Fix It was great. They take care of their customers. Edgar at WFI was patient with all my questions and fixed the issues without wasting time. I highly recommend it if you have minor issues with your phone and would not like to spend too much money (or cannot afford) on a new phone. I am giving four stars for now as I have yet to test my phone for a few days/weeks to see if it still works. I will edit this review if the problems reappear and if I will have a different experience on my next visit to WFI. read more

Yes they do ... they fix it and take care of their customers the right way. Honestly, I can't really say what might have bumped them to a perfect 5, but WFI warrants a very strong 4 stars. (My bar for five might be unrealistically high) - quick, one day turnaround - affordable repair service - friendly, knowledgeable staff ... win, win, win read more

We Fix It - Electronics Repair Near Me - Providence, Rhode Island

Brought my phone in for a simple screen repair, was working completely fine. Upon pick up, the technician said it was overheating and there may be a motherboard problem, but I figured it would cool off and be fine. Less than an hour later, it would not charge, overheated as soon as turned on and shut down a minute later. Brought it into apple store that day and they confirmed it was broken beyond repair, so I had to replace it and turn in the broken phone. Went in a few days later when the manager was in, with the apple report, and they flat refused any sort of refund or help without seeing the original phone, despite the technician noting the problem and the proof of my apple store visit 2 hours after dropping the phone off with the documented issue. Why would I spend money on a screen repair if I got the phone replaced the same day, it's no extra money and broke my apple warranty. I understand wanting to see the phone but the technician noted the problem when he returned it to me, and it makes no sense. I guess they save on the refund, so good for them. Would not recommend this business if you have another option, not worth the risk. read more

I called them to get a appointment while setting up the appointment to drop my 2019 MacBook Pro off I was told they won't be able to fix my laptop not knowing what's wrong with it. It won't charge or turn on. Doesn't that fall under Electronic Repair or computer Repair? I guess they don't do repairs on computers. But Online states Electronic Repair, computer repair and IT services if there just a phone accessory store so why advertise that y'all do repairs if you can't even look to see what's going on with it? read more

I used to love and recommend this place. I have had multiple screen replacements here, but my last screen replacement i had done right before leaving town has been glitching non stop, phone disables itself in my pocket constantly, keyboard jumbles words while typing etc. I brought it in upon my arrival back into providence, expecting the same helpful service i had received many times before, and was told that theres nothing they can do. Though the screen is obviously glitching due to improper replacement or a defective screen on their behalf. Apparently they have "no way to look up receipts" which i have a hard time believing considering the register technology at hand. Regardless, they offered no insight pr help to remedy the situation. Ive spent a good chunk of change replacing screens with them 4-5 times over the past few years. Disappointed that there is no mutual loyalty on their end. read more

We Fix It - Electronics Repair Near Me - Providence, Rhode Island

I took my phone in with a cracked screen and was told it would take them 5 days to fix it. It took a month. I would call them to ask for status updates and they were always too busy to answer my call ensuring me that they would call me back. They never did. Finally I got my phone back with a new screen but felt thoroughly ripped off for having to pay nearly $200 after waiting a month for the repair. And then two weeks later the phone mysteriously died and would never turn back on. It was only 1.5 years old, a phone I had never had a previous problem with. I wouldn't trust this place. I did have a previous good experience with them and a laptop I brought in. Someone in their comment mentioned a change in ownership which must explain the change in service quality since my first visit. read more

Such professionalism & quick service with Angel!!! I just upgraded my phone with AT&T, but the trade-in value of my iPhone XR was only 1/2 since my screen was cracked & I was missing the SIM card tray. Angel greeted me right away & offered to fix it under 45 minutes. He even made sure that the SIM card tray matched the phone's color so I could be sure to get full value with trade-in with AT&T. He even answered questions re: iOS and issues I've been having with my email set-up due to my recently changed AppleID email address. He also guided me on how to wipe out the hard drive on my 13-yr-old iMac which was gathering dust in my attic. I appreciated the help and would highly recommend this shop to anyone! :) read more

This was my second visit to We Fix It (the previous one was two years ago.) Both times the service was quick, friendly and solved the problem. Today the fixed a cracked iphone lens in 20 minutes for a reasonable price. Much appreciated! read more

Apple store wouldn't replace my screen and battery because the phone case was a little dented. We fix it took care of it 12 months ago and it's still in great shape. The owner is a super nice guy and let's you watch him do the repair. Seems like Apple was just trying to get me off my iphone6 and into something expensive I didn't need! read more

Very expensive and then ended up with a poor quality screen with strange coloring that also has a glare/blinding reflection when I use phone in the sun read more

So my child cracked the Navigation screen of Toyota highlander I called Toyota service - apparently the screen version that I have will cost me 4500 $ Holy cow Next thing I did was call we fix it They said buy this screen from this online marketplace and we will fix it for you Total 200$ for screen + 250 $ for repair service 450$ total vs 4500 $ from quoted from 2 Toyota service center it Looks great now :) Thank you guys read more

I called ahead of time to ask about replacing a battery of an old Motorola phone. Guy on the phone told me how much it would cost ($30 for part and $45 for work) and asked me to bring the phone in. I came by later that day with the phone. Guy took my info, told me he would order the part, and it would arrive in 3-5 days. He asked me if the person who talked to me on the phone asked for a deposit and I said no. Five days went by and they didn't call me about the arrival of my battery. So I called them. They NEVER ordered my part! Dude was all apologetic and said he was gonna make it right by overnighting my battery. Calls me back again to say it can't be done and that it will take 5 more days. Told him I couldn't wait 5 more days because the phone was for a relative who was leaving the country in 3 days. The guy told me they just took ownership of the place and it seems like a complete mess. read more

Unsal was great. Always fixes phones and iPads. Quick and easy. A+ Have had 3 different phones fixed. A+ read more

Very quick replacement of my iPhone 8 cracked screen, and for much less than Apple charges. The cracked screen was preventing a small section of the touchscreen from working, and with the new screen everything works great. read more

Amazing!! My iPhone screen was shattered & I was dreading having to purchase an entirely new phone. Thankfully I checked with these guys first! I walked in, owner immediately waited on me and fixed my screen within 15 minutes. $100 later and my cell looks brand new!! Way better than having to buy a new one or paying the $350 Apple charges to fix screens! Definitely go here for all your repair needs!! read more

I paid 175$ to repair the screen on my Google Pixel 3a. It was steep and I considered just upgrading my phone but I decided I should go for it. Now I just wish I had upgraded. After a few days of having it the screen is noticeably worse quality. Colors are less bright at the range of darks is severely limited. Everything looks washed out. When the screen brightness is down it's absolutely terrible. Wouldn't recommend this place. read more

My general impression of this business is that are totally unprofessional. I set up with my broken laptop and honor completely contradicted the advice you give me on the phone when I called about it. He could not locate a receipt acknowledge that I was dropping off my laptop and he was preoccupied with a scratch on his car instead of dealing with me as a customer. Lastly, he said he would have an answer in 48 hours but couldn't guarantee that he would call me and I should call him. None of the solicited any trust and I will not be returning here. read more

Great service!!!! I've been coming here for about a year now with iPads to get screens and whole iPads fixed. Unsal is very friendly and will go out of his way to help you! I very highly recommend him for repairs on your mobile devices! Keep up the awesome work Unsal!!! read more

These guys are there for you. Screens and batteries for iPhones, they can handle it. Fair, not super cheap pricing.

Absolutely the worst experience ever! My daughter was visiting us and had two small cracks in the corner of her iPhone's screen, under a screen protector, but I wanted her to have a good screen so I called ahead and asked how much it would be to replace the front screen and was told "$120, will take 15 minutes". We arrived the next day and the attendant looked at it and said, "ok, that will be, like, $169 and I'll need 45 minutes". I said I'd been told $120 over the phone. His response was, "oh, really, oh so you called, then OK, I'll do it for $120 and I'll need 50 minutes". We left the phone and came back an hour later and it looked great. However, less than a month later the phone stopped working (it had worked fine before bringing it in) and the new screen literally started to FALL OFF. My daughter took it into an Apple store where she lives and was told that it was clear the job had been done badly and that it seemed likely that it had been tampered with (parts removed) when the repair was done. And since a third-party business had replaced the screen, Apple no longer considers it an Apple phone and won't cover anything under warranty. The $120 repair will now cost us the added price of a new phone. read more

Brought my 2 year old iPad in for a screen replacement. It was ready the next day. Great service, reasonable price.

Excellent customer service! My smashed phone was inaccessible, even when I plugged it into my computer I couldn't communicate with it cause my screen was so broken. He let me borrow a screen and battery right there in the store so I could hook it up to my laptop there and backup all my data. Charged me nothing. Even if I didn't live up the street I would go here to get my phone serviced. Fair prices and super knowledgeable!! read more

Ansel was a great person to talk to regarding fixing my iPhone 6. I had an issue with the speaker and he fixed it in under 30 minutes for a phenomenal price. Apple was going to charge me $300! Do yourself a favor and go to him for any problems with your phone, you won't regret it! read more

Really terrific place. I've been here twice for two separate repairs. First to replace my charging port. I have a 5s and time has caught up with it. It was $40 dollars and the phone charges perfect now. The most recent time was to replace my speaker which I dropped and it stopped working. Both repairs were done quickly. The best part is the second repair they did for free! Because of their six month warranty and how close the two components are to each other they warranted the part and replaced both for no charge. read more

Broke my working phone and refused to fix it or stand by a fix I DEFIANTLY should have done myself. Ruined my phone (yes the ignorant owner did) just needed the glass replaced on my phone. He managed to completely as crotch the digitizer rendering the $100 fix useless. I wish I knew how little they cared. He also tried pursuing through all my private info on my phone such as my photos but unknowingly got his picture snapped a few times. When I went in he was listening to a screaming angry Arabic YouTube video. I took it back and he told me I can pay ano their 209 to fix the part under the glass which I have no accesses to. That's it. DO NOT GO HERE. THESE GUYS ARE AMATURES AT TECHNOLOGY MATURITY AND BUSINESS!!!!!!! read more

If I could give zero stars I would. Absolutely horrendous, do NOT take your laptop or personal computers here. Was charged $250 for a battery replacement. when they determined that my motherboard was damaged and causing my problem, and I asked for a refund of my money, they had the AUDACITY to tell me that "it wasn't their problem" and had to press for even some money back. Absolutely disgusted. read more

I am travelling currently, and stopped in to get my phone screen fixed. Service was exceptionally quick, dropped it off in the morning and picked it up in the early afternoon. However the phone body was entirely trashed--the edges were marred by pry tools and looked like they had come in contact with a soldering iron. There's hardly any chance of being able to resell it now. The service was fast, but for the price I paid I expected much more competent technicians. I've done screen repairs before, but didn't have the resources at my disposal to do so. It is very possible to open phones non-destructively, and it baffles me that this is the kind of work passes as acceptable. read more

I have never written a bad review on Yelp before but this manager was the most dishonest person I've encountered. He took my teenage daughter's hard-earned money, didn't fix her phone properly, then said he'd give a refund, then refused a refund & denied having had the conversation. We are out a lot of money & extremely dissatisfie. read more

Went today because my daughter"s phone had an issue and she lost her data, photos and everything essential They were patient, diligent and most importantly very compassionate to her loss and setback. They were unable to ultimately fix the issue because it was an iCloud concern. Would highly recommend their services , don't often find such empathetic people. Thank you so much! read more

They have repaired my phone three times now, and their service has always been quick, informative, and friendly! I can always trust them to fix my phone for a fair price. Will definitely come back (although I hope I can avoid breaking my phone again any time soon)! Don't buy a new phone, just come here and they'll fix it so it's like new read more

Unsal at We Fix It was extremely helpful and professional. His cheap prices and extremely fast service (I'm talking 10 minutes) will keep me going back. read more

I had a problem with my phone that I thought was beyond repair, but Unsal fixed it so easily and quickly! We had a laidback, genuine conversation about our families while he worked. I felt really inspired and refreshed talking to a local business owner who works so hard and with such integrity-- not just trying to make a quick buck, but building trust and respect so that you want to be a repeat customer. I'll be here again and will definitely recommend to friends! read more

Don't go here. I came in with a laptop with water damage and the person I spoke with said they could run a diagnostic to see if my hard drive was ok for free. He said he would let me know and at that point I could decide whether I wanted him to pull the data and save it on a hard drive for me. He called and said the data was salvageable and that the diagnostic was $69. I asked why he said it was free. He said only free if there is nothing to recover. Makes no sense. Same work either way because I had not asked for anything else yet. Then he says it will cost $169, all in, to get the data on a hard drive. I said ok because I'd rather make sure I have my data than try to do it myself. Then I go to pick it up and they say it's $179. Unbelievable. I say no we agreed on $169. They charge tax and a fee for credit cards so all in it was $184. They did wind up giving me the originally agreed upon price. I have yet to discover if I actually have my data or not. But they seem like they're always trying to pull one over on their customers. Not coming back. I should have just bought a new computer at Apple and let them transfer the data for free, which they do if you buy a new computer. At this point buying a refurbished computer and going to this place will turn out to be the same cost, which obviously I was trying to avoid. Ridiculous. read more

I was referred by a friend who highly recommended them. Very happy with quick courteous service. I will bring my problems to We Fix It again. read more

Amazingly efficient and fast repair of iPhone screen. I have experienced issues with repairs before but this was done perfectly by this company. Not only was able to perfectly replace screen but also made interior repairs. All at a very affordable price and in a very fast amount of time read more

The guys did a great job! I don't know why I waited so long to have my screen fixed but needless to say they were fast efficient and very nice. I would highly recommend this place to anyone that needs their phone/iPad fixed. read more

Two days ago, my wife shattered the screen on her iPhone 7 and brought it in to We Fix It. In about an hour they did a great job replacing the screen, at reasonable cost. Coincidentally, the next day the trackball on my daughter's MacBook Air stopped responding. I brought that in to We Fix It and again: great job fixing it and it only took about 20 minutes. Overall: Great job, friendly and prompt service, highly recommended. read more

Took my iPhone x to get screen replaced. The touch screen stopped working properly after the screen was replaced. Took the phone back and they were able to fix it. However, a month or so later the same problem occurred. Took it to the store and told them the issue continued and somehow I got water damage after a water spill. I hope the sealed the phone properly as this iphone is supposed to be water resistant. Not please with the work quality. I was left with a broken phone and regret taking it to this store. read more

They fixed my iPhone charging port in a half hour with no appointment. Highly recommend!!

Sal is a very generous and kind, not to mention professional, person. I've cracked my iPhone 6 Plus screen God knows how many times because of my Tourette's, and each time I went, he had a part in stock and was able to fix it on the spot for a fair price. Because I went there so often, we talked a lot and became friends. Sometimes he would offer me a slight discount on the repair because he told me, "It's not always about the money." I really appreciate his generous spirit and his friendly attitude. And of course, the screens he installed worked perfectly each time. read more