David has been servicing our laptops for years. Very happy with his service from finding viruses…read moreand removing them to hardware fixes. I always welcome his opinion on if a fix or upgrade is worth it or should I get another laptop.

Dave quickly diagnosed what was wrong with my computer and very efficient in solving the problem. I…read morethink he was very reasonably priced. I would recommend him to anybody who has a hardware problem with their computer. Maurice C

Great to work with! Kept me informed the whole way through and were able to fix my laptop screen…read morefor a reasonable price, They were knowledgeable about the manufacturer and gave tips on how to avoid further issues, Hopefully I'll never have a tech issue again but if I do I know where to go!

Incredible service. I had a desktop CPU that kept overheating. Found it to be a known issue and…read morethe CPU cooling thing needed to be replaced. I didn't know about My Technology Specialist. I found them in town and called them at noon Monday. 23 hours later, before noon Tuesday, I picked up my machine with a new cooling unit installed. And they had to order the part! My machine is running like the beast it should now. Greg was fantastic to talk to. Everything was clear and easy. Great communication from Greg. It is so valuable to have a place you can trust right in town. Thank you, thank you, thank you.

I seriously was stressed when I shattered my phone screen. If you're like me you think it's going…read moreto take several hundred dollars and hours to get it fixed. I came to PC Tech on Main St after work and in 15 minutes no hassle and and under $46 it's fixed and I'm on my way! Wow! That's crazy. Gilbert is knowledgeable and professional and efficient. I highly recommend this place!!!!

Gilbert of PCTech rescued my computer and my data from one accident and from what Hewlitt Packard…read moretech support assured me was a fatal disc crash, all data lost. I took it to Gilbert. He replaced the drive, reloaded essential programs, saved the data and put it on a new drive for a more than reasonable price. Take it from me - this is the place you want to take your computer problems. They're the best and certainly my go-to guys for repair and data salvaging. Gilbert - by the way - is great!!

These people are so sweet! It's a tiny (some might say sketchy) shop located in what appears to be…read morepart of an old factory right outside of Providence. I'll admit, that I was a bit nervous to receive a memory upgrade from these guys, but they proved me wrong. Every one of the tech-people was friendly and helpful. I dropped off my laptop, received a call from them a couple hours later, and picked it up. My computer is now faster than ever! The best part was their low rates - just over $100 for a 6 GB RAM upgrade - including labor! Credit cards are accepted. Also, be sure to ask the owner about his foreign currency collection. It was super cool! Just wish they would re-locate. The warehouse where their shop was located made me a bit hesitant to trust them, but they are TOTALLY a legitimate business. Excellent service and good rates.

I brought in my Lenovo laptop in here. It hadn't been working at all for many months and I didn't…read morethink it could be fixed. But they did it in a few hours and at a very reasonable price.

I hired this company to install a wifi network that was supposed to cover my house but…read moreunfortunately I've had issues with it since the beginning. I have been unable to contact anyone at their 3 phone #s I have for them, email, website, social media, text message. It feels an awful lot like they took my money to do a quick job and then even though said to reach out if there were issues, was never to be seen again. I'm not even sure if they are still in business since there is no sign of life from them. This was extremely expensive which I was willing to pay for it to fix the issue he said it would fix, but I am still having the same problem.

I didn't actually use the service, because the tech was very honest, and said the repair wouldn't…read morebe worth the cost vs. what I paid for the actually printer (Epson XP 440 Printer wouldn't print out in black, common issue). However, he was very knowledgeable and informed me on why this issue occurred and gave me a recommendation on what type of printer to buy for my needs. I appreciate good customer service, especially because it's so rare these days. Will use if I need them in the future.

I'd taken my external hard drive into a local computer shop (Newport County Computer) and was told…read morethat the data on it was not recoverable. After doing a little research, I decided to call a few other computer shops. Russ at First in Service was incredibly friendly, thorough, and helpful in explaining his recovery process while also explaining that there was no guarantee that he could recover the data. I decided it would be worth the 25 mile drive to have Russ look at it. He called a few hours later, shortly before closing on a Friday just to say, "I wanted you to be able to enjoy your weekend knowing that it looks like I can successfully recover everything." A few days later, he had copied all my data onto a new hard drive that is working perfectly. If I run into any computer problems in the future, Russ will be the first person I call!

From 1st impression, through end of 1st service request, and multiple stops since, w/ Russ, I felt…read morewell informed, and, in good hands. The service request executed each time, on multiple different laptops, across multiple years, mirrored one of the range of possibilities - and timelines for each possibility - laid out after his initial hands on assessment. Service is well priced and billing for services rendered always aligned with what was quoted for that service and any necessary replacement. Beyond all that, there's the trust & peace of mind you feel that you're dealing w a straight up good dude, who will treat you right. Can be tough to get that in this space, and similar, like a good car mechanic. On my way to Russ, I travel by quite a few service providers, large and small, on my way from southern RI to Swansea I'd not take my laptops anywhere else. Absolutely "First in Service".

I am beyond thankful for the incredible service I received at Joe's. Fantastic customer service…read more Reasonable in price. Super quick turnaround. They were able to get all my photos/videos off an old MacBook (that didn't turn on) and a desktop (that was as slow as molasses). So happy I found them!!!

I just drove from Los Angeles to Massachusetts with my computer. It was working fine in LA, but not…read morewhen I got here, despite my best efforts. I built it myself 7 years ago, so I usually handle maintenance myself, but I couldn't get it to turn on at home, and I didnt want to make things worse, so I found Joe's online and gave a call. Turns out my computer was fine. The first time Zack plugged it in at Joe's, it booted up no issue. Despite the relative ease of the fix, Zack was very cordial when I called, and at the store he was naming parts in my custom rig before I even pointed them out. He even offered to hit my PC with the air compressor at no charge (well, at the expense of the clean countertops,; I'm embarrassed to admit I had not dusted my PC in years). I love a local business that knows their stuff. I'll be coming back in the future if I have any other issues beyond me.

I was so impressed with the quick service, and low prices. When my computer died, Joe was able to…read morelook at it, and get me an estimate, order the part and get the computer back to me the same day the part came in. He could tell me whether it was worth repairing or time to get an upgrade, and would have helped me through that process if needed. But for almost half the expected cost, he got me back working and good to go. I am so pleased. He works out of his home and can come to you or you can drop off the computer with him. What a great way to get personalized service at a more than fair price.

Prompt service. Professional. Knowledgable. Experienced. Reasonable rates. Don't hesitate to call…read morehim for your computer and printer needs.

I met with Christine today and she fixed my son's iPhone 4 screen! On the contrary to popular…read morebelief I am the mean mom who broke it into 10000000 pieces!! Christine did a great job and the phone looks brand new! It took less than an hour to complete! I recommend her and her services. It appears that she also does other types of phones! She's pretty flexible with her schedule too.

My son broke his iPhone 5 screen over the weekend, Christine to the rescue! Called her first thing…read moreMonday morning, she promptly answered and we made an appointment the same day. The iPhone is working flawlessly, she does a great job. Highly recommend Christine!

if i could give more stars i would, this guy is the best, he helped me over the phone as much as…read morepossible and didn't charge me. he came to my house 40+ minutes away and fixed my computer and saved me a bunch of money and headaches. he is very polite and kind. you don't find service like this too often. i would strongly recommend for any repairs you have.

Finally a computer company that knows what they're doing and doesn't half way do stuff and treat…read moreyou like you're just a number. Honest advice, reasonably priced and great service. They come to you. Nothing better than that!