Frank came to the house in a quick time frame and fixed my dishwasher in a jiffy. Very fair prices…read more Nice friendly guy. We will definitely use him again. We live in Warwick in Conimicut.

I recently had Frank for a service call on my Bosch refrigerator, when I was having trouble with…read morethe ice maker. Frank was very responsive and prompt and ultimately was able to replace it quickly. Nice to find a nice, reliable serviceman!

Only use if you can adhere to their rigid schedule. If you want customer service outside a tiny…read moretiny box, find someone else. I'm sure they're great, but they dang sure won't work with you on their scheduling. It's like you're doing them a favor... just my experience...

These guys are great. I had a clothes dryer that needed a repair and they got out to me the very…read morenext day. Louis was professional and diagnosed the problem within an hour. He explained my options. The price was very reasonable and less than the other repair shops I called for estimates. I'm now back in business. I will use LC Appliance Service again for any appliance repair job!

We had our refrigerator repair done by them. It needed a control board and thermostat. The repair…read morewas a little more than we expected but it was done right and professionally. Its a 17 year old Maytag refrigerator and this is the first time we had an issue with it so we're hoping to get another 17 years out of it. Neighborhood repair is easy to get in contact with, schedule appointments, they're on time for the most part and they update you with text messages which makes doing business really easy. I would recommend them.

Rob was great, very helpful and efficient in fixing the dishwasher. He arrived the next day after…read moreputting in a request. My only qualm was that I was told it would be a 89$ diagnostic fee and the work basically only involved unclogging a pipe. Not sure if I needed to pay the additional standard 80$ labor fee for that. Maybe there should be a smaller fee for minor issues that don't need parts or anything additional. Or it could be included in the diagnostic fee. Otherwise, the service was great and the issue was quickly fixed.

Great service! They responded quickly and were able to provide same day service to repair my dryer…read more Very fair pricing, would hire again!

Had a scheduled appointment took a day out of work and then received notice the appointment was…read morecancelled with no explanation!! Tried calling no answer and no other availability for an appointment so I wasted my time booking an appointment to have it cancelled with no explanation. Would never trust this company again!! Zero out of ten for customer service but an 11 of 10 for lack of service literally canceled within hours of the appointment sure hope they are sending a cancellation fee like they want

Juan is great! Very kind, professional and knowledgable. I have an old Jenn Air range that stopped…read moreworking and after a week or so of research, phone calls and stress, Juan came through like a superhero. Everyone was telling me it couldn't be fixed because the parts were obsolete for this stove. Juan fixed my stove in 90 minutes and didn't charge me all that much. In fact, he saved me about $4000 because we were considering replacing it! I highly recommend JB Appliance.

The guy came in for 5-10 minutes, couldn't do the fix on a microwave job and still charged me $95…read moredollars for "the visit" . In a city like providence where everything is about 10 minutes away so he didn't spend money on gas. Absolutely do not recommend!

I used this company more than once and was happy not this time.I got ripped off.Did not fix the…read moreproblem at all and I called more than once and never returned my call it's obvious why.Don't use this company,NOT GOOD.Another company fixed it. BEWARE OF INSTANT APPLIANCE REPAIR. 401-213 9633 DO NOT CALL THEM..........

Very disappointed as I have done business with this company in the past and been very satisfied. (…read moreWasher and dryer) I requested a service call as my dishwasher was leaking. They never called back even though I stated that I was a repeat customer. I called again. The person with whom I spoke said that he would need to check with his manager because they would need to know where the leak was coming from before they committed to a service call. Honestly, how would I know that ? All I knew was that it was coming from the left bottom corner of the dishwasher. He promised to call me back the next day. That call never came. In my opinion, not a good way to do business. They were always so nice before. This sort of treatment angers me. I did, however, have my leak fixed today by a very nice man who I will be sure to call again as he was responsive and polite , not dismissive as was Instant Appliance. Kristen Williams Lincoln, RI

Was very happy with the service from Bay Appliance Service! I was not sure where to go for service…read moreon our washing machine, not have ANY clue what was wrong with it. Thought to go to larger service company, but decided to give Bay a call first. They were helpful and friendly on the phone and actually offered to come the same day (larger companies I looked into offered next day service)! The technician was prompt and friendly. He was able to diagnose problem quickly and thoroughly. While I know that not every problem will be as clear and simple as our (baby sock stuck in water pump), but I was grateful that I didn't have to play games or do a run around with the company on price, time, service, etc. Bay is a family run business and they treated my family as a family, and not an opportunity to make some money. I would call them again (hopefully we don't have to lol) and recommend Bay Appliance without hesitation based on my experience.

Just had my refrigerator repaired by this company. Excellent…read moreservice...very reasonable. I was about to buy a new one, then decided to look on Angie's List where I found this small business and I would highly recommend them !!!!! This is the first review I have ever written and I am happy to do so :)

Love the staff, I bought my washer And dryer from them 15 years ago, I went back for new set…read morebecause of the family like and no BS. Quick sevice call response time on repairs, deliveries. Had the mother board on my dryer go, they traded it out for a replacement the same day. Thank you guy and ladies, keep up the great service.

SCAM****They have the worst service department do not call to get anything fixed!!!!!…read more They charge you $100 to go there and don't call you after !! I had to call 10 times just to be told they take 3 weeks to get the parts!! Then they wanted to charge $450 for $100 part to be repaired that takes 15 minutes! I have several friends that own rentals with appliances I'm going to tell everyone!!!