im clumsy and break a lot of my devices, they fixed it every time and at a good price. workers are…read moreextremely helpful and nice and get to the problem very fast, if you need a device fixed they can do it and at a good price with good service, probably the only people in RI that I trust to do my repairs !

I dropped my phone while charging., so the charger prong was stuck inside.Brought it in and agil…read morefixed it quickly. I thought he said "190.00" for the cost. It was "29.00" so agil, if you are reading this, you now know why I looked a little dizzy when I handed you my credit card. Quick, no fuss repair. And price ( the actual price, not what I thought I heard) was fair.

DO NOT GO HERE!!! Absolutely horrendous customer service & completely scammed me. Parts are not…read moreauthentic, break immediately, he blames it all on the customer, & refuses to fix it or refund. Saqul/ Saqo whatever his name is- charged me $150 for a new screen that showed spots all over it within 48 hours. I called to see if he could replace it for me as that one was faulty and he said yes. When I arrived, he asked how I was going to pay for the second screen but I had just paid $150 only a couple days before. He insisted I dropped it when I definitely did not. I immediately put a screen protector and case on my phone so why wasn't my screen protector broken, but the actual screen is? Called me a liar. He wanted me to pay ANOTHER $150 for an iPhone 15 screen!!! Absolutely so messed up. $300 on 2 screens in 2 days in insanity. Totally taking advantage of customers & horrible management. Why would I ever come back here or recommend this place after highway robbery? He is so rude and said there's no manager for me to speak to. Never again. Don't go here. They're clearly scammers. Also, all of the phone cases are sold on Temu. I'm going back today one more time or I'm going to have to go through my bank for fraud.

I had a very bad experience here. I paid $221 to have my iPhone fixed with parts that were supposed…read moreto be similar to the original, but the screen came back faded, unresponsive, and my iPhone showed a warning that the parts were not genuine. I went back and asked him to fix the issue, but he wanted more money even though I had already paid. I asked for a refund instead. He claimed he refunded me and sent what appeared to be a fake receipt, but I never received the money. He also said he couldn't find my original screen, but after I kept insisting, he suddenly found it. I even sent proof from my bank statements showing I never received the refund, and he still did not send my money back. This was a waste of time and money. I would not recommend coming here. Get your phone fixed somewhere else. They never tried to resolve my problems. DONT LISTEN TO THEM THEY TELL YOU WHAT YOU WANT TO HEAR.

My iPhone went on the fritz but totally my fault, I think. Aaron was there to help me. He looked at…read moremy phone and did all that he could to try to figure out what was wrong with it. He went as far as to research things with me. Alas, we came up short. And he told me a great solution which I have yet to try due to not remembering a password for Airbnb on my app and have booked something so I'm afraid to restart my phone just yet. However, if and when I do so, I shall give an update about my phone if that's does end up being the solution. This place is fantastic and Aaron will take care of you. I will always come to this place if I have a future cellphone problem and refer all my friends. People like him are rare and needed in the tech world. Give Aaron a try and you won't regret it.

I stopped in here after a coworker recommended them to fix my battery and it's was very cost…read moreeffective and they were helpful and guaranteed the Fox for up to 90 days. I was in and out in 10 minutes.

I came here to fix my iPhone battery. that is all, the worker convinced me to also fix my screen…read more(which only had one small crack)..okay whatever I ended up spending $190, only for my phone to glitch and get a ghost touch! the screen was also popping out of the bottom. they did a terrible job and also caused another issue. now a few days later I brought it back for a refund or to fix the ghost touch for free since they were the ones who did it to my phone, the worker tried to gaslight me into saying it was my fault, (when I had barley used the phone BECAUSE of the ghost touch)...and was trying to manipulate the situation onto it being my fault. the screen is also not put on right and there are white little specks on the side of my phone from whatever they did. now I have -$190 in my wallet and my phone is still broken! im not sure if he was the store manager or not, but he was being a complete a**hole to me and my grandmother and was straight up trying to rob me another $50. this place is not worth your money, I feel absolutely scammed. terrible experience, do not come here and I will not be coming back either.

Don't trust a company that only gives you a 4 day return policy…read more I had many issues with my Phones I've brought from there and this guy just wants to make a quick buck rather than care for customer loyalty. There is no appeal to return, you're better off shopping straight from Apple or the guys at Accessory City, who are some dope people.

phone was useless after malware arrived…read more nice guy he is. he fixed it in about 15 minutes for $5 less than quote.

Phone repair issue still not fixed…read more Review: I had my phone screen replaced here and from the moment I picked it up it started flickering and glitching. There is no physical damage on the phone at all. The issue clearly came from how it was reassembled. When I went back to address it the first questions I heard were "When did you get it fixed?" "Do you have the receipt?" There was no attempt to even look at the problem. No let's see what's going on. No let's determine whether this is on me or on you. It went straight to assuming it was my fault even though I paid 180 dollars and the problem began immediately after the repair. I was also told it might be because the screen was aftermarket. But aftermarket screens are still supposed to work. Assembly matters. If the repair caused the issue then taking ownership matters. I checked my review history before writing this. I have never written a bad review before. I'm only writing this to protect the next person. If this had been handled with integrity I would gladly leave five stars. Mistakes can be fixed. Denial cannot. video attached of the flickering and glitches

This place is a 'mixed bag' as far as trying to write a review. The store is large, wide, clear…read moreaisles and has a generous amount of parking out front. There is plenty of stock in many areas. Social media influencer in need of a light ring? They have those. Need office furniture? They have a pretty big selection. Files? Paper? Laundry detergent? Canned air? Basically most everything you could want to organize or run a business is here. Five stars for inventory. The other side of that coin is there is no one available to help. You have to wander around the store and hope you stumble upon what you are looking for. Yes, there are signs, but under what category do you shelf a 'ring light' for example? Is the water cooler under 'water' 'cooler' 'office equipment'? One person was working the print area. We didn't bother them, they were busy. The one person at the register was surly. We all have bad days, but this person was not an example of customer facing professionalism. Didn't speak unless absolutely necessary and that was just the spiel corporate tells them to say. We needed a large cart to move a box from the back of the store. He just pointed to the regular shopping carts. At check out there was no interaction other than 'do you want insurance'. So zero stars for customer service. Not a big deal. They have a nice selection and if we are looking for something they carry we'll stop in again. It just would have been nice to share a bit of friendly interaction with a fellow human being but, whatever.

I had created some posters for the business online and was just picking them up in store. They were…read moredone rather quickly and they looked really good, I did indeed love them and the quality of them was very good. But Luca (hope I spelled it right) was working the printing services area. I picked up my posters and I had asked him how much would he charge to laminate my uncle's obituary card, he quickly grabbed it and took care of it. I really appreciated how he handled it with care and told me don't worry about the cost that he would take care of it, this means so much to me as this is important to me and I didn't want it to be damaged. Luca was very sweet and left a lasting impression on me. I really hope Luca gets some praise for making my day and for being so kind, but also being a great employee. Making sure I loved the posters and showing them to me and also doing that favor for me with my uncle's obituary. Lucas customer service was on point and I appreciate it so much. I will for sure be doing ALL of my printing services for the business from now on, here! All thanks to Luca!

Very good service and they fixed my phone in minutes. Prices are very reasonable, the sales…read moreassociates also direct me for a good case and a screen protector.

My favorite place to go in and get my cases, also all my friends go in and get their phone screen…read morefixed.

During a recent trip to Massachusetts I brought my son here to have the lens changed on the camera…read moreof his iPhone.He is a tween and wanted to handle it. He went in told the guy what he needed. This guy ended up damaging the camera and gave my son his money back. When I went in to handle it. He told me it was my son's word against his and refused to give me the name and contact information for the manager or owner of the shop. He absolutely damaged the camera on the iPhone and was rude and lacks basic customer service skills. BEWARE if you go here for a repair you may leave with more damage than you started with.

I stopped in because my phone charger wasn't working and thought my battery was shot. They…read morediagnosed the phone and instead of selling me un needed services they said I probably just needed a new charger and sent me on my way.

I went to Accessory City because my flip phone had fell apart into two pieces. I met with Mike he…read morewas extremely helpful to try to find out what he could do for me. First he tried to see if by chance he had an old phone hanging around but unfortunately he didn't. He then opened my phone to get to get the model number and went on the internet to EBay to see If they had any for sale. He found one for me order it right in front of me and it arrived in 3 days. Mike received the phone switched out my old motherboard so he saved all of my contacts. He charged me exactly what he paid for the phone that we both looked at on EBay along with the cost of removing and replacing the motherboards . I had stopped a Verizon first and the could only sell me a new phone plus activation fees totaling $180 dollars . Mike was a true professional and help me out and charged me less than Verizon and he saved me from loosing all of my information. Thanks for all your help Mike! Bill Alger

Had a great experience buying a used iPhone 12. I bought a different one first and then came back…read morethe next day to switch it. They were very helpful and the switch was easy. I had my receipt and device and it was all good. I was relieved to buy from a place like this instead of an individual. Great prices for the used phones (I got my iPhone 12 for $550).