I will recommend this place to everyone forever! My phone turned off on a Tuesday and didn't come…read moreback on. I had so many photos and videos and was devastated due to a lack of backups. So they were gone to me. I went to ubreakifix and they said they couldn't do anything about it. At all! I was even more crushed. Decided to take a chance on a second place and so glad I chose this place! I dropped my phone off on a Thursday (1hr before they closed) and now I've got it back on a Monday A man named Andy was my main helper though everyone in there was super kind. They all sought to show me what exactly they might be doing even though I don't quite have the technical knowledge to understand it all. Altogether they managed to get my data onto an external hard drive and semi-fix my phone for a very fair price. I had only asked for the data! So this made my week. If you're running into any data issues and think your phone is irreparable for whatever reason try these guys out before giving up! It looks like a small business so be patient since your phone isn't the only one they'll be working on of course. And they take their time to try their best! So thankful!! Thank you Andy and the rest!!

Andy is the best. I was there to pick up a U-Haul truck to move my mother to NC. The app had a…read moretruck available and when I showed up there was none available. Andy got on the phone to call and found me a truck. Went and picked it up for me so that I would not have to go out of my way to pick it up. First class service from a first class individual. Highly recommend Hey iRepair!! Thank you Andy. Ben

THANK YOU SO VERY MUCH!!!…read more Nick left my home this morning after providing great service to get our printer/scanner/copier connected and working both via wireless and USB. Nick was friendly, helpful, and patient - especially appreciated since he had to come to our home twice because we lost our printer power cord! We moved to Waterford less than a week ago. So wonderful that Lou's Computers provides on-site residential service (not easy to find these days) quickly, professionally, and for a reasonable price. Please don't ever stop your residential service, Lou! Thanks A BILLION! Annemarie Ryan

They are competent and efficient as well as honest. They…read morerespond to requests quickly and I trust them with my sensitive information.

Mike had my husbands laptop fixed as soon as the part came in. Totally understood that my husband…read moreloved this dinosaur , slowness aside, and was willing to help in any way. Kept me up to date on ordering parts, delivery times, increase and then decrease in cost. Overall actually paid less than originally quoted. Great experience.

Mike is great to work with. He always solves my problems quickly and is very reasonable.read more

Jack is not only an expert in all things IT, he is the rare business owner who treats customers…read morewith the highest standards of professionalism. I know nothing about the technological aspects of my computer, but Jack took the time and with patience answered all my questions so I felt I had a better command of the situation at hand. After examining the computer, he called me and explained what the problem was and what would need to be done to rectify things. Once again he was patient in explaining the proposed repairs and answering all my questions, clear about the pricing, and then gave me a date when it was ready for pick up.I received a call from Jack when my computer was in 100% working order. He explained that he personally guaranteed his service, that if I experienced any problem to immediately call him and he would see to it that the issue was resolved at no extra charge. Jack is an honorable, honest man and business owner. I would recommend him to anyone for an experience that doesn't frustrate you, anger you, surprise you with additional charges or overcharge you. That is saying a lot in today's business climate where I feel I cannot trust anyone's estimate any more and must do some kind of investigative work to see if I am receiving a fair quote. Jack's pricing was fair and reasonable for the expert repairs that were made which made the entire experience tension free and actually pleasurable.

Let just say, that you come across, honest service providers, who are trustworthy and reliable who…read moremake home visits if need be; and there are small businesses, that are run at high standards, are highly competent and as up to date as the major corporate outlets; and then there are businesses that do not justify overcharging for what is become a vital service for isolated elders, during this devastating pandemic. Unfortunately, most commonly you'll find none or one of the three, occasionally, two of three, But Jack, the owner, is that kind of guy, and he runs that kind of business. 3 out of 3.

Recently I went to captain computer to have a computer fixed. I thought the computer was a goner…read moreand had no clue if it had any chance of being saved. The staff here called multiple times to inform me of progress and to discuss options which I really appreciated. That's a level of service you rarely see nowadays. The total price was well under what a used computer would cost so it was a really great cost for me. I'm so happy with the entire interaction and I'm grateful for this service being available.

Replacement of laptop battery. Excellent and prompt service…read moreas always. Very happy to have this skillful company close by.

We stopped here recently to check out watches for my mother-in-law. She likes this family owned…read morejewelry store as they greet and treat everyone like family. The majority of the staff are members of the founding family and they give a warm welcome to any customer that walks into the store, be a new customer or a repeat customer. Great service, great prices.

I came in here with no idea what I wanted for an engagement ring…read more Diana helped me through every step and the ring is beautiful!

Great customer service. They helped me figure out the length and width of a specific chain style i…read morewanted. The white gold chain was ready the next day for pickup.

This place is great! Very helpful customer service, great prices, and a large variety of products.read more

I have had quite a few custom built computers. The computer Mercury built me about 6 months ago is…read morethe best one I have ever owned. It's fast and the graphics are incredible. I haven't had any issues and I they are great at answering any questions. They also fixed my laptop that I thought was a lost cause. Wouldn't go anywhere else.

I recently got a custom-built PC from Mercury computers. The experience on the front-end was just…read morefine. Assuming everything worked well, this review would be a very different one. Story to follow. I just recently upgraded my own PC. I wanted to build my friend a PC utilizing my old GPU and so I bought all the other components myself (CPU, Mobo, RAM, SSD). I brought all the parts to Mercury to put together for me, mostly because I'm lazy and also because I feel like I do an awful aesthetic job when it comes to cable management. He sold me on the two parts I was missing, both the PC case and the PSU. I was fine with that. He charged me three or four hours of his time and I was also fine with that. Until the PC was put to use. My friend had all sorts of issues with it in practice. It kept crashing when playing games, variably, within two hours. We troubleshooted it remotely since I'm a computer guy. Eventually, I had to take things into my own hands and received the PC to troubleshoot myself. After 3.5 days of troubleshooting, running stress tests, analyzing crash dump and log files, I find the issue. See the pictures, attached. My findings: The GPU driver was never installed, but instead the default Windows Update driver was installed. None of the BIOS drivers had been installed. This meant that plugging speakers in for sound didn't work either, among other things. I notice some strange readings while gaming on the 12V rails coming out of the PSU going to the GPU, dipping down under 11.4V at times. One of the only components that I didn't supply. The reason for all the crashes? After doing a LOT of software troubleshooting, I decided to open up the case to take a look at the guts. There are two PCIe power ports to the GPU. Mercury Computers plugged both of them in on the same power rail. I was furious.