Josh and Co. Help me to diagnose not just one defective phone I got online, but also diagnose the replacement that an eBay company (from 641 OLD WILLETS PATH HAUPPAUGE, NY) tried to scam me with. Batteries Plus is helpful and has integrity. This is rare! read more

This store is great - took minutes to snap my fob back together after I messed it up trying to replace battery. I was told I would have to have dealership replace it ($$) when it was a simple fix at an extremely reasonable cost! Don't hesitate to take your business here. read more

Too busy to deal with customers. Wasted 3 hours to find the batteries I eventually ordered because I was put on forever hold twice weren't even available. No one sent anything, called, emailed. Great service read more

Good selection of batteries, great service. Easy parking in a good location. We would use them again.

I have been to Batteries Plus 4-5 X's in the last 2 years. Each time the associate has been incredibly welcoming, helpful and knowledgeable. Also each person has gone the extra mile. read more

They were so awsome, didnt mean to go swimming with my phone but I did and it stopped working, they looked at it and was really HONEST they fixed it fast and said it would be no charge. Where else would they be so honest and not try to take all my money. I will always go back there. read more

They brag about their warranty and don't tell you when you're buying it but that in order for them to honor the warranty, they have to take the battery and keep it overnight before they'll replace it yet other parts stores can tell you the batteries bad in a short period of time and the answer I got and I quote word for word "Well I don't know what to tell you that's just our warranty process" Long time customer lost just like that!!! it's not always what you say it's how you say it. read more

6 stars for service, this is the place to go for all your battery needs. Car batteries, watches, home electronics, phone, etc.

Terrible customer service. Bought a small flashlight. It did not work and upon returning it I was told because it was opened it was not returnable. "How can we resell this as it is opened". Hello. It was defective. Don't buy small impulse items from this source. Also be advised they have a strict 2 week return window. read more

Super impressed by the quick service! I called about a half an hour before coming here to confirm they had a battery that would work in my car. I drove of there, walked right in- no line, no waiting- paid for the battery- then an employee wheeled a cart right out to my car and put the battery in my car in less than 5 minutes! I thought I'd be spending half the day in some car place- but no- I was back on the road and on with my day in LESS THAN 5 MINUTES! My only complaint is that the price was a bit high but I can't get over how convenient this place was! It's also right off the highway! read more

Josh is a really great guy. He was very helpful and professional. I had a phone that no one was able to figure out what caused the issue except for Josh and his team. read more

Update. The manager drained my battery trying to fix the dashboard. Sent me home with the promise that he'd pay to get it looked at/fixed. That night my car battery died, and somehow locked itself so it refused to start. I had to leave my car in Rhode Island and take my moms car to my new home (12 hours away, mind you). SO- my car's dashboard is messed up, the battery is drained/locked, and my original key fob (the only one I had) is deprogrammed. This is literally THE WORST. My mom used HER AAA to get my car towed to a mechanic that Chris/Josh/WHOEVER told her to take it to. They tried telling my mom that there was a recall on the key fob for my Make/Model/Year... (I called Nissan Coroporate and there was NO recall.) They lied to her to cover their asses. So he replaced one key, but still made her pay for the spare that I had came in for ORIGINALLY. ...so you're telling me that you guys mess up my car, my key, drain my battery- forcing me to leave my vehicle 4 states away- and all I get is my original key back? and THEN you make my mother pay for the spare that I came in for orignially?? No. NOPE. Josh or Chris or whoever (at this point I dont give a crap who I'm speaking to) say's he'll throw in another (cheaper) key for free... but they still have my mom's money. End of the story: my sister threatens to call their corporate office on them and they refund the money and give me another free key. TLDR; They fixed the dashboard, but tried to blame it on a recall that never existed. Still tried to take money from us, but refunded us the money and gave us a free key when we threatened to call corporate. Now my parents have to drive 12 hours to bring my vehicle to me, costing us GAS, TOLLS, and a lot of f'ing time because THEY messed my car up. I don't even want a response from your company. I don't want anything from you shady ass people. If I never hear from you again, it'll be too soon. read more

Great customer service and good selection. I thought I needed a whole new screen for my phone but the CSR fixed me up with a new screen protector as that was all that was cracked. read more

The handful of times I have been in there,such kind service.The same guy always happens to be working when I have been in and he is such a huge help.I had brought my iPhone there because I had purchased a battery for it months before,I got it replaced with no fee or anything. I'd recommend this place to anybody looking to get help with their electronics. read more

Let me just start by saying when the store opened I actually laughed out loud thinking someone was actually going to profit just selling batteries. Well wow am I embarrassed! I have come here several times for all different kinds of batteries and have yet to have been turned away for lack of stock. Keep it up! read more

5/5 stars for lying. 0/5 stars for customer service December 2017: I brought my beats solo headphones to Batteries + Bulbs to get the broken headband fixed. I was told that they could be fixed and would be done within the following week. 2 weeks later: Josh, the store manager, called and told me that the headphones had been irreparably broken while being fixed by an employee. Not great news since I had a 6 hr flight in 3 days and would need them on the flight. He immediately offered to issue a gift card for the value of the broken beats. Awesome! I replaced them myself in expectation of this gift card. In hindsight Josh had no intention of actually issuing this gift card. Since he made the offer, I have made countless phone calls, visited the store, and supplied my mailing address all for this elusive gift card. Most recently he promised to send the card a month ago when I resorted to emailing corporate. I was told he would call when the gift card was mailed and asked to check in when received. Yet on the 1 year anniversary of my unwanted relationship with Batteries + Bulbs I have no gift card and no call from Josh. I can tolerate broken headphones and the cost to replace them. The lies, inconveniences, and wasted time though? Nope read more

This store does not stand by its products. They claim to have a warranty, but if you bring a product back they try to weasel out of their commitment. Very disappoint Update: they came around on a return policy. Though frustrating that the product didn't work, it happens. They eventually did the right thing. read more

I cannot say enough good things about this store and the folks who work there. They helped me get my reading light in working order and gave great advice regarding a watch battery. I had never used a battery store before, and I am pleased to recommend them. read more

These guys are GREAT, got us right in, iPhone fixed in 30 minutes. They guarantee their work and are friendly, courteous, and respectful. I would strongly recommend this store, also looked like they had fun things to look at in store as well. Thank you fella's for fixing my daughter's life line read more

I had bought a watch battery from here about a month prior... My watch stopped working. I brought it in (without the receipt) and NO QUESTIONS ASKED... The man behind the counter checked my battery, thought it was the watch itself but said I will give you a new battery, just in case... And it fixed the problem. Great customer service. Not only that, but they recycle your used batteries - yay for the environment. read more

We went to Batteries Plus to buy a battery for our robotics competition. We called the day before to verify they had the battery. We gave them the part number and they verified they had it. The next day, we arrived to pick up the battery and to test our broken one. The clerk was extremely nice, helpful, and informative. But the load meter was broken and we wasted a lot of time trying to jiggle it to work. And they had an equivalent battery but not the one with our specific part number. And we needed that specific battery. Not very happy about that. Couldn't use the battery for our competition. read more

Excellent customer service. I went there and bought a $9 pack of three lightbulbs. Soon after realizing I needed I needed another, I stopped in again to pick up another pack. Unfortunately they were out of stock, but one of the women there ordered them for me and called me when they came in. (Not once, but twice after not hearing from me!) We need more companies like this who value their customers, whether it be a $10 sale or $1000 sale! read more

You replaced my I Phone 6S battery today.You were alone and busy and I had to wait about 15 minutes for you to work on it at your workbench.You replaced the battery in about 5 minutes, and gave me an $ 11.00 discount for being patient.That is the kind of customer service one rarely sees these days.Thanks for the exceptional service. read more

If you need kind of battery go see Justin Torres at the seekonk store. He helped me out with thermometer battery that I could not find any at 5 different stores. 4/19/20 read more

Beware.... Batteries Plus in Seekonk...Bunch of crooks Long story short, bought a battery their last year for my car, WITH a 2 year warranty... Battery tested bad at 3 different local shops... Took car back to BP with all test results, he put his machine on, said battery was fine.... and would not honor the warranty... Went to the R I Battery Exchange in providence, got a new battery and all issues were resolved.... Guy even had the balls to start shit with me, do you know ANYTHING about batteries he said.... (This was the actual store owner..) Just my experience, but a multi million dollar company who cant help out a customer with a battery replacement, is not good business... In my store, I go out of my way to help people SO BUYER BEWARE.. You have lost me as a customer, and hopefully many other people will think twice.... read more

Bought a lawn mower battery in July. Will no longer hold a charge after just 5 months. Tried to exchange it (still within warranty period) only to be told they think there's nothing wrong with it and I just have to charge it. I tried to explain it had been on a charger an was still only at 40%... Never again will I shop there! read more

Came here for an iPad screen replacement - the service and the quality of work were both impeccable! Couldn't have been happier with how pleasant and communicative everyone was, especially Josh, and the iPad is as good as new. I shopped around a fair amount before settling on Batters Plus Bulbs and their price was one of the least expensive, especially when you take the 6 month warranty into account. read more

Justin Torres was a wonderful help to me with my car remote battery. He was very kind and caring towards my problem that I was having and he fixed my issue in no time. Would go back in a heartbeat for any battery issue I may have in the future! read more

I used to drive by this place and think it was odd that there is a store that sells only batteries and light bulbs...until I needed a specialty bulb. I called and they had exactly what I needed. The sales clerk even offered to hold the bulbs aside for me until I could get there. They told me that the majority of their battery sales are cell phone batteries and...wait for it...yes, they replace those pesky iPhone batteries that are perpetually giving you a low battery notice. It's $49 for the battery and $20 for installation and generally takes about 45 minutes. They also repair broken screens on phones and tablets. I'm so glad that my range hood has an odd halogen bulb and that I discovered Batteries Plus Bulbs. Oh, and it's a super quick and easy ride from Providence. Take 195 East and take the exit right after Raymour & Flanigan and it's immediately in your right. read more

Thank you Josh.. need to write 200 more words for yelp to accept reviewpt reviewpt review

My laptop was giving me the dreaded "battery not charging" message, and since I wasn't sure if I needed a new battery or a new charger, instead of taking my chances online, I went to this store. (When I lived in Michigan, I went to Batteries Plus Bulbs all the time -- sometimes to buy something and sometimes just to drop off my collection of dead batteries for recycling.) Anyway, my 10-month old laptop battery was declared just about dead. (Serves me right for expecting longevity from a $25 battery from Amazon.) It was replaced and the new battery tested. I also got some great advice on how to prolong battery life. Although the fresh battery was more expensive than the one from Amazon, it is of much better quality and will probably outlast the machine. (There is a 14-day return policy, too.) I In addition, I really appreciated the friendliness of the staff. While I was there, people were coming in just with questions, not necessarily to buy anything, and all of them got personal attention that didn't come with a sales pitch. I wish that I had known of this place a year ago. read more

These guys are the best! I needed a special battery for an ATM machine that connects to the motherboard. I could have ordered it from the ATM company at the cost of $17.00 plus $35.00 for overnight delivery. Not only did they have the battery I needed but the also spot welded the leads so it could be connected to the motherboard....the cost...$6.36. Along with saving a great deal of money I was able to get the machine up and running the same day. They know their stuff! read more

Fantastic experience! Went in not sure what to expect with my old iPhone 5s but Josh took a look at it quickly and determined that it just needed a battery. $30 later and I'm off and running again. Great place. read more

The service here is amazing!! My son broke his iphone 5s, purchased a new LED (wrong size) from Ebay and took his phone TOTALLY APART. That is where it ended. I brought his phone into this shop with very little hope and in about 50 teeny tiny pieces and screws in a ziploc bag. No kidding, they had it fully functional in less than 2 hours and told me if they couldn't fix it, there would be no charge. I purchased the correct LED size screen, they gave me whatever coupons they currently had active and it cost less than I expected considering what a mess I brought in. I would HIGHLY recommend this store to anyone! read more

This store is great ! Its a shame that Matt M. Comment below is based on his own selfish needs instead of trying to understand considering the conditions of his battery. Just because you're bitter doesn't mean you should try to ruin the good name this store has made. I was a by passer in the store that day and honestly felt bad for the owner with the rude manor this mean costumer gave him. I am frequent shopper there and personally love the service! The owner has bent over backwards helping people find there batteries that they need. I have seen multiple times them calling, and looking online trying to hunt down batteries for costumers. GREAT PLACE !! read more

Very happy with the service I received today. Called early to make sure they had my automotive battery (much cheaper then anywhere else) and was able to swing by there right before they closed and get it installed for free. The gentleman was very helpful and took his time to do it right. Thank you very much nice to have a place like this locally! read more

Unbelievable service!! I am so happy I came here. My iPhone 5s was completely ruined - screen was cracked and missing glass pieces, the actual frame to my phone was bent and the screen was sticking out of it. The screen still turned on, but there were black blotches and different colored lines all over it - I was definitely not expecting it to be salvaged in any way. My dad told me to try Batteries + because he saw an ad and it was worth a shot - either way my phone was ruined in my opinion. I brought it in and they said the store manager, Josh would be willing to give it a shot. He not only fixed it, but it looked better than when I bought the phone new - and it only took him like an hour. I was literally shocked because everyone that looked at it thought, no way. I was so happy because it only cost $99 instead of me having to buy a brand new phone which was what I was expecting to do. I got my phone back with all my saved pictures and contacts, etc...Josh is amazing!!! I recommend every person to bring their broken phones here. read more