Timely, responsive, knows what they're doing. Was very happy with their response to my laptop…read moreproblem.

Mike and Chris have provided many tech services to myself and my husband over a period of years. As…read moreseniors, we have difficulty with technical issues. Most recently, I was baffled trying to use phone apps that were too small to use effectively; i was looking to purchase a tablet to enhance my experience. Mike had the right product for my needs at an affordable price. He set up the device as well as a stylus pencil and connected my earphones to bluetooth. Chris made a housecall to set the wifi correctly. What separates this service from others in this industry is the time taken by both of them to make sure that customers know how to use the equipment and their questions are all answered before leaving the store. I heartedly recommend this business to anyone looking for quality products and technology services.

My sons computer was hanging and had some damage. David was so helpful and knowledgeable. His rate…read moreto fix the laptop was so reasonable and he did the work over a couple of days, communicating with me by phone about what needed to be done. Would highly recommend.

Dave quickly diagnosed what was wrong with my computer and very efficient in solving the problem. I…read morethink he was very reasonably priced. I would recommend him to anybody who has a hardware problem with their computer. Maurice C

I dropped off my computer before Christmas, and Andrew called with an estimate. He told me to pay…read moreright away if I wanted it completed before the holiday, so I did. Unfortunately, after taking payment, he completely stopped responding. I made multiple calls and received no answer. Three weeks later, I went to the store in person only to find a sign on the door stating they wouldn't be back until September. At that point, there had been no communication, no updates, and no way to reach anyone. It has now been four months. I still do not have my computer, no clear explanation of what's going on, and no way to get in touch. My kids have been asking about it, and it's incredibly frustrating to be left in the dark after paying upfront. This has been a very disappointing and stressful experience.

I went in asking for a new battery for my I Phone. It wasn't charging. These guys told me the port…read morejust needed cleaning, which they did free of charge! Works and charges completely. Honest business which I wholeheartedly support. If you have issues please support them.

I couldn't keep two older laptops hooked up threw wireless were I work. I called Ray at PC of New…read moreEngland and not only was he helpful over the phone asking diagnostic questions, he genuinely tried to help me on the first call. He guided me threw some steps and quickly surmised he would have to look at the situation himself. We made an appointment and he solved a settings problem within 30 mins!!! His energy and thoughtfulness sold me on the phone and his professional demeanor in person makes Ray from PC of New England my computer guy!

From the owner: Computer repair, retail computers, and accessories. Free delivery and shipping. Lifetime labor…read morewarranty. Only quality parts.

I had taken my computer to Geek Squad in Fenway and was told my motherboard was shot---it would…read morecost more to fix than to buy a new computer. I happened to pass Marathon on my way to the Natick mall and figured what the hell, the computer's still in the car, might as well give it a try. Long story short, they charged me $180 bucks and now my computer is as good as new. I'm actually kind of angry at myself for going to Geek Squad in the first place; I consider myself a fairly savvy consumer, and Geek Squad's conflict of interest is glaringly obvious. If you're told your computer is beyond repair while standing in a Best Buy, chances are you're going to buy your new computer at that Best Buy---instead of being satisfied with your piddling $180 for repairs they'd rather scam you into dropping 1K on a new computer instead. Anyhoo, I'm never going to darken the door of a Geek Squad again and I suggest you follow suit; big conglomerates aren't going to treat consumers with respect until we demand it.

The only place to have your computer or laptop repaired in Metro West. Knowlagable, friendly staff,…read moregreat pricing. I have had my computers serviced there for years and would go no where else. "Thumbs Up" Benny G.

Great folks-recently purchased a used computer and monitor--had trouble getting the printer to work…read moreand they logged in with any desk right away (my printer was the issue) and got me going. Would recommend to anyone.

I brought my laptop to them after spending 4 hours on the phone with Microsoft and no resolution…read more Paul fixed the problem in 15 minutes and charged a very reasonable rate. Better, be showed me how to fix the problem myself if it recurs. If you need straightforward no nonsense repair, these are the guys to see. Oh yeah - they are very friendly and easy to deal with.

Computers Down under knows their stuff. They were able to recover my data and did it really quickly…read moreand at a reasonable price. They are friendly and personable. Highly recommended.

Very friendly folks helped me save my laptop. They were down to earth and approachable and I was…read morehappy to support a local business that was willing to go the extra mile for me.

The staff at Dotcom has gone above and beyond for me on several occasions, but this past time was…read morethe best service I have received from a vendor. I called after hours due to a large client having hardware issues, Fred personally took the call and assured someone would be in the next day at whatever time I needed them there. Service like this goes a long way and I will recommend all others I know in the field to Dotcom Computers.

Quick and easy ordering, had exactly what I needed! Great buying experience! Rick knew what I…read moreneeded in terms of special shipping request, made the process very easy -

I purchased an Epson ET-4850 printer at Best Buy (I live 140 miles away from CTS, so going there…read morewas not an option) and it failed 3 months later. Best Buy "Geek Squad" told me I needed to have them come on site to see if it can be repaired, before I could get a return order to Epson. No exchange with BB, no warranties, even though I spent $140 at check out for what I thought was exactly that. I had to wait 2 weeks for the BB rep to come (I live in the mountains). In the meanwhile, I searched high and low for an Epson phone number - most of them don't work - to ask how the warranty worked. I got so lucky when by chance, I called CTS Services!! The lady there told me I had an extended replacement warranty direct from Epson, and what number to call. I cancelled Geek Squad, and am now calling Epson. Shop Locally whenever possible, my friends. CTS seems like a straight-up business.

If I could give negative 5 stars I would. Literally the worst customer service experience I've ever…read morehad. I called because they're a licensed servicer of LG products and I wanted to ask a specific question about an LG monitor I have (27GN950-B) that is suffering from a known defect to see whether or not a panel replacement would be better in the long run than buying a new one and the agent was nothing but standoffish, rude and made no effort to listen to my question or understand what I was politely asking. Instead she was talking over me and not addressing my actual question to the point where I had to just say FU and hang up the phone which I have never done in my life. These people need to learn some customer service skills and if they don't like their job, find something else to do