phone was useless after malware arrived…read more nice guy he is. he fixed it in about 15 minutes for $5 less than quote.

Phone repair issue still not fixed…read more Review: I had my phone screen replaced here and from the moment I picked it up it started flickering and glitching. There is no physical damage on the phone at all. The issue clearly came from how it was reassembled. When I went back to address it the first questions I heard were "When did you get it fixed?" "Do you have the receipt?" There was no attempt to even look at the problem. No let's see what's going on. No let's determine whether this is on me or on you. It went straight to assuming it was my fault even though I paid 180 dollars and the problem began immediately after the repair. I was also told it might be because the screen was aftermarket. But aftermarket screens are still supposed to work. Assembly matters. If the repair caused the issue then taking ownership matters. I checked my review history before writing this. I have never written a bad review before. I'm only writing this to protect the next person. If this had been handled with integrity I would gladly leave five stars. Mistakes can be fixed. Denial cannot. video attached of the flickering and glitches

During a recent trip to Massachusetts I brought my son here to have the lens changed on the camera…read moreof his iPhone.He is a tween and wanted to handle it. He went in told the guy what he needed. This guy ended up damaging the camera and gave my son his money back. When I went in to handle it. He told me it was my son's word against his and refused to give me the name and contact information for the manager or owner of the shop. He absolutely damaged the camera on the iPhone and was rude and lacks basic customer service skills. BEWARE if you go here for a repair you may leave with more damage than you started with.

I stopped in because my phone charger wasn't working and thought my battery was shot. They…read morediagnosed the phone and instead of selling me un needed services they said I probably just needed a new charger and sent me on my way.

nice guy delivered the fix for $5 less than the quote…read more must be the geezer factor. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Great price very convenient and fast service. I would really recommend this business t anyone who…read moreneeds fast reliable service.

the psycho fixed my camera in ten damn minutes S Tier…read moreexperience, would do again also the guy is just plain nice way cheaper than buying a new phone it was like $60 plus tax for a new camera

Fixed my iPhone camera in 40 min. Good value and high…read morequality. I walked over and got a coffee while it was being fixed.

Brought my IPhone in because the camera was not working. It turned out I had my screen repaired a…read morefew days earlier while I was out of town at chain store that sells batteries and bulbs, big mistake! They did not reconnect the camera after replacing the screen and did not replace the inside gasket around the frame of the phone. At Drew's it was repaired and gasket replaced for a very reasonable price and within an hour. This is my new go to location for repairs.

I went to this shop to get my Ipad screen repaired…read more Done fast and a great price. Friendly service too. What more can you ask for? Drew is awesome! Thanks man.

I been here few times before and this time also they saved my life! Phone was smashed by car in the…read morehighway and the technician said come back 3 hours and when I come back to pick up the device it was like a brand new again! Unbelievable! Great service

The man said it would take one hour to fix. Had to give him more time. When it was all said and…read moredone and $39 later the phone STILL wasn't repaired. He had no clue. Waste of time and money.

James is a very personable young man and easy to work with, he fixed my old stereo receiver that…read morehad a weak channel, it now sounds great. It was done at a very fair price and in a timely manner. If this review was just about that only, I would have given 5 stars. I'm old school, you find a place to fix what's broken, you drop the item off, you get a call when done, you pick it up and pay. Techie Town might use some business software to manage the business, to get my repair done, I received 32 emails from Techie Town and about 9 text messages, also 13 emails from yelp. That just seems excessive to me.

From the owner: Techie Town Boston is more than a tech repair shop it is a local innovation hub where technology…read moremeets trust Based in Cambridge MA we provide expert computer smartphone and electronics repair backed by personalized appointment only service Every repair begins with a 50 dollar flat diagnostic ensuring transparency and accuracy before any work begins What makes Techie Town Boston unique is our community driven approach and focus on education We dont just fix technology we help people understand it Through our Ctrl Plus Kids program we teach children and parents to use technology safely and confidently We also offer remote help desk support service calls shipping and scheduled pickups for total convenience We combine professionalism with personality using bold Boston inspired design local pride and real human connection Whether it is a cracked screen system failure or full IT setup Techie Town Boston delivers reliable service with integrity technical precision and hometown spirit Operating Monday to Friday 8 am to 8 pm and weekends 10 am to 5 pm Techie Town Boston works entirely by appointment to give each client full attention When you call us you are not just another ticket number you are part of the town

Really great store! I have been in there for the copy center, and women there were so helpful with…read morea crazy project I needed help with. The copy center can do just about anything, and the woman, I wish I had gotten her name, was really patient with me. They now have an IT department and as I write this on my newly cleaned up laptop, I cannot help but grin with joy! I have met 2 techs, Christian and George. It is so refreshing to not be treated like an idiot, even though I freely admit I can be when it comes to computers. No muss, no fuss. Just really nice, competent guys who get the job done right and really quick. I actually got a call from them when my computer was ready, where at other IT stores, I had to call every few days. I was so confident with the work, I brought in another crashed computer, the home one which is due back today. While I am not happy with the $250 fee to recover the lost files, I am excited at the prospect that I might get those file back. I have also shopped for networking equipment and got exactly the help I needed, which was expert help that I didn't need to purchase anything! All around great store, in every department. Really clean, well organized and great selection and value. Parking can be a bear, there is a large lot but next to Marketbasket I guess the bright side is you can get in a quick walk,

I had a terrible experience at Staples in Bellingham. When I arrived, I needed to have thank you…read morecards printed for my clients. I met a friendly Asian woman in the print marketing service department who tried to assist me but was having difficulty with fitting my business logo onto the card. After about half an hour, I told her I needed to leave because I had a business appointment, and she understood my concerns. She called over an employee named Abby Damon to help her. Abby was very rude to her, responding with, "figure it out." At first, I thought Abby was just being typical of their culture, where employees sometimes playfully tease each other. However, when she continued to be rude whenever the woman asked for help, I realized something was seriously wrong. As the Asian woman went to the cutting machine to cut the cards, I followed to ensure they came out exactly as I wanted. I noticed that Abby was bullying her by her tone of voice, and she saw I was close enough to hear. Abby then told me to "go back off a little bit and wait," which I did. I told her that her tone was unacceptable because she was being rude to me at the customer service counter. The sad part is that, when I expressed my frustration and told her I didn't like her rude behavior towards me and the Asian woman asking for help, the Asian woman started to cry because she knew she was being bullied but was too scared to speak up. I had to comfort the Asian lady and let her know that her actions were okay, and I wasn't upset with her. I was more upset with Abby for how she treated both of us and for how she spoke to me as a client. I asked both of them to stop my transaction and politely asked Abby for her name. She told me flat out NO, and I explained that I was a Staples customer. It is my right to have the name of the employees that I interact with, and she refused to give it to me, and then I proceed and asked to speak to a supervisor and then the supervisor asked me what happened. I explained it to him and told him I was in a hurry. I need her name so I can write my complaint when I have time. He offered to sit down with me to discuss it further, and I told him I had an appointment I was about to miss. I don't have time to sit down with him, but I will write my review on social media, Yelp, Google, and Staples' website. This is why I'm here. I think it's very important because having an employee bully another employee is unacceptable to witness as a customer. I hope that my concern is being taken care of very serious and investigation is open in this matter.

Prompt service when I dropped my phone this morning. Easy to work with and glass was fixed along…read morewith a new screen protector in under 1hr.

Brought my phone in for repair he didn't put the front screen on right. Took my case off to check…read morethe back the glass on the back was shattered. Wouldn't go back again. Doesn't neuter his dog!

Shawn was polite and very personable, straight to the point. I would highly recommend anyone come…read morehere to buy new phones or plans. Answered all my questions and was very knowledgeable!

Adriel was super helpful. My phone died unexpectedly and I suddenly needed a replacement. He…read moreexplained all my options and was very transparent and professional. Would recommend to anyone needing help with their phone, or looking to become a Verizon customer. These stores are not all created equal - this is a good one!