Great fast service. Good warranty helpful staff, I'd definitely go back for any other repairsread more

I have nothing but great things to say about Jay and his computer repairs. I've had issues with my…read morecomputer keyboard for a year. Took the computer (Mac laptop) to another place and they cleaned it and replaced keys but 3 keys ended up not working after that service. I finally took it to Jay and he fixed it all up and replaced the keyboard in a week. I will absolutely go back to him for other repairs (hopefully won't have to but glad to have a reliable tech)! Highly recommend!

nice guy delivered the fix for $5 less than the quote…read more must be the geezer factor. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Great price very convenient and fast service. I would really recommend this business t anyone who…read moreneeds fast reliable service.

Thank You Very Much Master Phone Fix,you fixed my water-damaged Samsung A20 cell phone back in the…read moresummer,July 12th 2023,It's still going strong 7 months later,you saved me from having to buy a new phone,Thank You,I greatly appreciate it! Jack

Phone repair issue still not fixed…read more Review: I had my phone screen replaced here and from the moment I picked it up it started flickering and glitching. There is no physical damage on the phone at all. The issue clearly came from how it was reassembled. When I went back to address it the first questions I heard were "When did you get it fixed?" "Do you have the receipt?" There was no attempt to even look at the problem. No let's see what's going on. No let's determine whether this is on me or on you. It went straight to assuming it was my fault even though I paid 180 dollars and the problem began immediately after the repair. I was also told it might be because the screen was aftermarket. But aftermarket screens are still supposed to work. Assembly matters. If the repair caused the issue then taking ownership matters. I checked my review history before writing this. I have never written a bad review before. I'm only writing this to protect the next person. If this had been handled with integrity I would gladly leave five stars. Mistakes can be fixed. Denial cannot. video attached of the flickering and glitches

During a recent trip to Massachusetts I brought my son here to have the lens changed on the camera…read moreof his iPhone.He is a tween and wanted to handle it. He went in told the guy what he needed. This guy ended up damaging the camera and gave my son his money back. When I went in to handle it. He told me it was my son's word against his and refused to give me the name and contact information for the manager or owner of the shop. He absolutely damaged the camera on the iPhone and was rude and lacks basic customer service skills. BEWARE if you go here for a repair you may leave with more damage than you started with.

I stopped in because my phone charger wasn't working and thought my battery was shot. They…read morediagnosed the phone and instead of selling me un needed services they said I probably just needed a new charger and sent me on my way.

Not repaired in the time promised. Not repaired at all and missing some original components. Will…read morenot return again.

I want to share such an amazing customer service experience that I had yesterday at Wireless World…read moreat 757 Grafton St., Worcester. Sometimes we are so quick to complain and write negative reviews, but don't take the time to share such positive experiences. I highly recommend Wireless World. Jose there is amazing to say the least. I went there with a smashed phone. I already knew the phone was smashed so bad that it wasn't going to be worth repairing. Jose went above and beyond to try to help me fix the phone so I could at least retrieve the pictures. He also gave me a very reasonable deal on a iPhone, tempered glass, screen, protector, and case. I would give him a 10 star review if I could. Thank you Jose!

DO NOT GO HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I got my screen fixed…read more08/06 and two days later my screen cracked again. I have a phone case on it, and a screen protector and a phone case on it supplied by them. It wasn't even a 3 feet drop and my phone is completely shattered. The "manager" told me he couldn't do anything for me (while arguing with me about it) so I called the "owner" and he made it seem like I was lying, having a receipt in hand and all. Not to mention how badly he spoke to us, then offered to take $20 off of a job that was clearly not well done. Walmart north Smithfield the most unprofessional place ever.

Awesome job. Never felt more taken care of. They went out…read moreof their way to make sure my tablet got repaired. Most appreciated

Think twice here; serious concerns customers treatment and sales gimmicks…read more The approach can be friendly and accommodating at first, making it seem like they are eager to help. However, that attitude can quickly change when customers question something or decline to purchase additional products. Nick's temperament and treatment of customers can become extremely unprofessional, involving bullying, intimidation, and threats to call the police if customers question the service or product. False Accusations of loitering or causing a disturbance should never be used as intimidation tactics against customers. Customers are encouraged to come in with the impression that service is available, only to be told there is no appointment spot or that the technician isn't available, yet the sales team handle both.  Their focus is more on selling. They spend considerable time pushing products, store credit cards, and unnecessary purchases rather than on the repair. Beware of the quality of replacement parts and materials, it's a temporary fix.  Ask about safety standards, and if a warranty is provided. Cheaper materials should never come at the expense of quality or safety. A repair business should prioritize honest service, reliable repairs, transparency, and respect-not misleading expectations, aggressive sales tactics, credit card pressure, and intimidation. May management takes these concerns seriously to make meaningful improvements for greater business.

Got my phone screen fixed last week after I'd dropped it. They took me the same day and were done…read morein an hour. I had to bring it back today to have something looked at and he finished it in 20 minutes. One of the gentlemen ran it out to my car so I didn't have to unbuckle my daughter from her car seat. Thank you! Phone is as good as new!

Do not, I repeat, DO NOT give this place your business. I took my Motorola cell phone there for a…read moresimple battery replacement on August 19. The tech ordered the battery. He gave me a receipt for a $26.75 deposit on a $53.50 bill. I was told it would arrive on August 24. I called that day in the afternoon but was sent to voice mail. I left a message but was never called back. I drove to Screen Doctor, a 20 minute ride, on August 26 to check on the battery's status, and after he made an online check he told me that it wouldn't arrive until August 28. By August 29 I hadn't heard back, so I called in the late afternoon and was told that he had to go to the shop to see if the battery had arrived. He would call me back in five minutes. He never did. On August 29 I called again and left a another message, this time I was irritated.. Someone got back to me in about five minutes. He said he would go to the shop and check on the battery. He called back a few hours later and said that it had arrived. I told him I'd pay for the battery but I didn't want to have him install it after all the trouble I'd had. I went there today, Sept 1. The tech I saw, who was relaxing with his feet up on the counter, chatting with someone, went in the back room, mumbling something I couldn't understand, and came out telling me it wasn't the right battery. He gave me back my money. Three trips, wasted time, and nothing to show for my effort. I give Screen Doctor 5 negative stars. One of the worst experiences I've had with customer service.

Orkhan replaced the screen on my Android phone, which was badly damaged after I dropped it on my…read morepatio. My phone is pretty low end and he had to order the screen because the phone is not one of the more common models. He got it within 24 hours and did the replacement while I waited. He was most courteous and I felt his price was very reasonable. I will go back to him when my phone needs a new battery and am happy to recommend him.

Always fixes my phone for a fair price. He even beat Apple on a buyback! Thanks iFixPhonesread more

I was so impressed with the quick service, and low prices. When my computer died, Joe was able to…read morelook at it, and get me an estimate, order the part and get the computer back to me the same day the part came in. He could tell me whether it was worth repairing or time to get an upgrade, and would have helped me through that process if needed. But for almost half the expected cost, he got me back working and good to go. I am so pleased. He works out of his home and can come to you or you can drop off the computer with him. What a great way to get personalized service at a more than fair price.

Prompt service. Professional. Knowledgable. Experienced. Reasonable rates. Don't hesitate to call…read morehim for your computer and printer needs.