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The iPhone Surgeon

5.0 (2 reviews)
Open • 5:30 pm - 11:00 PM

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8 years ago

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6 years ago

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Phone Hub - SAME DAY SAMSUNG GALAXY SCREEN REPLACEMENTS - 90 DAY WARRANTY

Phone Hub

(5 reviews)

Summit

Awesome job. Never felt more taken care of. They went out…read moreof their way to make sure my tablet got repaired. Most appreciated

Think twice here; serious concerns customers treatment and sales gimmicks…read more The approach can be friendly and accommodating at first, making it seem like they are eager to help. However, that attitude can quickly change when customers question something or decline to purchase additional products. Nick's temperament and treatment of customers can become extremely unprofessional, involving bullying, intimidation, and threats to call the police if customers question the service or product. False Accusations of loitering or causing a disturbance should never be used as intimidation tactics against customers. Customers are encouraged to come in with the impression that service is available, only to be told there is no appointment spot or that the technician isn't available, yet the sales team handle both.  Their focus is more on selling. They spend considerable time pushing products, store credit cards, and unnecessary purchases rather than on the repair. Beware of the quality of replacement parts and materials, it's a temporary fix.  Ask about safety standards, and if a warranty is provided. Cheaper materials should never come at the expense of quality or safety. A repair business should prioritize honest service, reliable repairs, transparency, and respect-not misleading expectations, aggressive sales tactics, credit card pressure, and intimidation. May management takes these concerns seriously to make meaningful improvements for greater business.

The iPhone Surgeon - mobilephonerepair - Updated November 2026

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