Friendly, knowledgeable staff (though it sometimes takes a bit of effort to find a staff member)…read more Well-stocked store during the holidays. Easy returns and exchanges (though sometimes the customer service counter should be more staffed). 3.5 stars (it would be 3 stars but I'm giving them the benefit of the doubt since it's been extra crowded for the holidays) I was here at least ten times in December... Camera shopping, getting a new phone, holiday shopping, returns, exchanges, etc. The two times I went in to look at a digital SLR camera, both employees were very helpful. They each talked with me for a good amount of time, answering every question I had and giving me all the information I could have ever wanted on the cameras I was looking at. When I went to the mobile counter to get a new iPhone, everyone there was very helpful too. We joked around through the whole process and it was a pretty good time. If I'm ever in the area again, I would for sure return to this Best Buy.

Ordered a TV at Best Buy. Was supposed to arrive yesterday. They shipped through Roadie. This is a…read moreservice like door dash. Since the order was placed, my delivery has been assigned to many drivers then cancelled. Now my delivery time has expired. They do not know if the TV was picked up and not scanned or is still at the store. I can't cancel the order because they have to open a case and figure out what happened. I can't pick up the TV for the same reason so I am left to wait while they figure it out. This should be a Best Buy problem not a me problem.

I got my MacBook Pro fixed here a few months ago after I had gone to Apple three times to no avail…read moreof fixing my computer. I came here once and my computer was like brand new- had to replace a corrupt hard drive.. something Apple couldn't fix or even tell me what was wrong. Prices were fair and I got my computer back within a few hours. Thanks again!

Terrific service. Helped me with my problem and didn't even charge me. Highly recommended business.read more

Best Business Systems HP Printer Repair…read more380 Burncoat Street Worcester, Mass (508) 755-1077 I needed a business grade HP Laser Printer Repair. I just wanted to share that my experience was most Excellent! This business was responsive, value priced & knowledgeable They & Brian expertly brought this Business Printer back to health and reliable productive performance. This Business is very knowledgeable, talented and a valuable resource for any business or residential customer. The service I received was top notch and value beyond what one would Normally experience. "Highly Recommended"!

I've used Brian for the last 20 years for my desktop and laptops of my grandchildren. Always has…read morefixed the problems and given suggestions. He knows about different computers. My grandson was just there in the past month and his computer is working fine again.

Just had my wife's IPhone 7 screen fixed, 65$ and 20 min back to new again. Checked all…read morefunctionality before paying everything worked fine. Very happy will recommend to friends

These guys are so bad…read more... #1 - they charged me $458 twice and they are saying that it didn't happen. It's ok- I'm charging back. #2 - they claimed they were installing an OEM battery but it turned out they installed a cheap and USED aftermarket battery. It blew up in my phone, and damaged my screen. #3 - the screen protector they used peeled off after 4 days. #4 - they did not reinstall weather sealing back despite the original issue being water damage. #5 - they refused to help correct it without a receipt. This isn't 1999. They use a computer to process my card and have what I purchased but they kept saying "why you no have receipt". This was 10 days ago.. They have a POS (Clover) which tracks what I ordered, but they would not look it up. They said "maybe come back tomorrow and maybe my boss will let you buy a new battery and will install for free". Avoid this place. It's a scam and they do a lousy job.

I've known the owners for a couple of years now, they are some of the most kind, fair, and honest…read morepeople I've ever met. When they told me they wanted to open up a cell phone/computer repair shop, i was a little iffy on the idea. But when they finally opened up the store i was in awe. They re-built the entire store from the ground up. Installing new flooring and painting the walls all by themselves. They are willing to put the work into their store, I know they are willing to put the work into your needs. I recently bought a used laptop from them, and it is working as if it came out of the box. I have no complaints and i will definitely recommend this store to all my friends, co-workers, or to anyone in need of a repair.

Known the owners and workers my whole life, they are amazing people, great quality of work, helped…read moreme with everything tech-related and I never had any complaints. Overall amazing people and extraordinary service! You won't be disappointed!

I call this company out to my office .They were very good at explaining everything we need and did…read morenot need .They offer a fair price and set up a very stable network with easy to use off site back ups .I highly recommend this Company

Had the pleasure of working with Vicky for the day at home to fix a big Internet issue! Vicky…read morespent the time to diagnose and suggest repairs, then began to get it done all in the space of four hours!! Everything is working beyond my expectations and was explained in a way that I understood!! Kudos to Mass I/T and Vicky for the outstanding service and solution!! Would highly recommend

Great experience with Mass IT Pro Solution. They removed viruses from my computer, secured my…read moreaccounts after I was hacked, and set up 2-step authentication. The tech explained how to stay safe online with personal and credit card information and checked for remote access tools and unwanted apps. They also offer affordable managed antivirus which is a big plus. The technician went above and beyond by fixing my wireless printer that kept losing connection and it has worked perfectly for over a month now. Very professional, trustworthy, and highly recommended. I would definitely use them again.

He is always knowledgeable and friendly. Today he replaced the speakers in my laptop efficiently…read moreand at a very reasonable charge.

My problem was diagnosed and resolved quickly by Nisar. I had cracked the screen protector and was…read moreconcerned the screen was cracked. Fortunately, it was not and faulty protector was removed and replaced in minutes. Pricing was reasonable. I really appreciate good service and this was it. Thank you.