I went to Staples for the first time in several years. They have cut down on their inventory so the…read morestore no longer looks cluttered but the result was they did not have the item I was looking for, which they previously stocked. Staff were pleasant and referred me to another place in the area. You can get better prices online. This store has already downsized once from when it was in Marshall's Plaza and I wonder how long it will be around.

I needed help getting a copy made. Apparently you should already know how to do it before you get…read morethere, because the attendant that worked there seemed very annoyed to have to explain it and couldn't even bother to turn around to speak.She actually spoke to me while facing the wall! I thought masks were bad for having to understand people but trying to hear someone while they're facing a wall is even worse. Mailboxes etc has much better customer service.

The person was very professional and has communicated skills. In my case, I had all the materials,…read morethis review is based on installation. I highly recommend their services. Quoting 3 different companies, this one worked by the hour.

Mike goes out of his way to solve computer issues. I had an extensive gaming setup that went wrong…read more He was able to schedule an appointment almost the same day to help diagnose. He goes above and beyond in time and effort to understand the WHOLE problem. Not just a quick patch. I will use his services again, either remotely or by looking at the hardware again. Couldn't be more thankful.

I went to the Rochester NH store today. The customer service was excellent. Very friendly. I had a…read moreloose key on my HP laptop. He was able to fix it in 20 minutes. I would highly recommend their services.

My son dropped my phone watching cartoons and the next day when I went to snap a photo...my…read morebeautiful image also contained a large spider web crack. The lens didn't look busted but obviously something was. I called and they said stop by no appointment needed. He took a look and popped the lens off and to my dismay the spider crack still appeared when I took a photo..meaning the camera itself was busted. Luckily for me he had a replacement camera on had and told me to come back in 45 minutes. I did and the phone was done and fixed. Camera is good as new. Saved me at least 400$ and more importantly the headache of dealing with apple and verizon. This should be your go to spot for phone repairs

Just had my wife's IPhone 7 screen fixed, 65$ and 20 min back to new again. Checked all…read morefunctionality before paying everything worked fine. Very happy will recommend to friends

These guys are so bad…read more... #1 - they charged me $458 twice and they are saying that it didn't happen. It's ok- I'm charging back. #2 - they claimed they were installing an OEM battery but it turned out they installed a cheap and USED aftermarket battery. It blew up in my phone, and damaged my screen. #3 - the screen protector they used peeled off after 4 days. #4 - they did not reinstall weather sealing back despite the original issue being water damage. #5 - they refused to help correct it without a receipt. This isn't 1999. They use a computer to process my card and have what I purchased but they kept saying "why you no have receipt". This was 10 days ago.. They have a POS (Clover) which tracks what I ordered, but they would not look it up. They said "maybe come back tomorrow and maybe my boss will let you buy a new battery and will install for free". Avoid this place. It's a scam and they do a lousy job.

I've known the owners for a couple of years now, they are some of the most kind, fair, and honest…read morepeople I've ever met. When they told me they wanted to open up a cell phone/computer repair shop, i was a little iffy on the idea. But when they finally opened up the store i was in awe. They re-built the entire store from the ground up. Installing new flooring and painting the walls all by themselves. They are willing to put the work into their store, I know they are willing to put the work into your needs. I recently bought a used laptop from them, and it is working as if it came out of the box. I have no complaints and i will definitely recommend this store to all my friends, co-workers, or to anyone in need of a repair.

Known the owners and workers my whole life, they are amazing people, great quality of work, helped…read moreme with everything tech-related and I never had any complaints. Overall amazing people and extraordinary service! You won't be disappointed!

Had the pleasure of working with Vicky for the day at home to fix a big Internet issue! Vicky…read morespent the time to diagnose and suggest repairs, then began to get it done all in the space of four hours!! Everything is working beyond my expectations and was explained in a way that I understood!! Kudos to Mass I/T and Vicky for the outstanding service and solution!! Would highly recommend

Great experience with Mass IT Pro Solution. They removed viruses from my computer, secured my…read moreaccounts after I was hacked, and set up 2-step authentication. The tech explained how to stay safe online with personal and credit card information and checked for remote access tools and unwanted apps. They also offer affordable managed antivirus which is a big plus. The technician went above and beyond by fixing my wireless printer that kept losing connection and it has worked perfectly for over a month now. Very professional, trustworthy, and highly recommended. I would definitely use them again.

This was a great experience. I had an external Seagate drive that I could hear spin, but that would…read morenot mount (I tried on several laptops). The dropoff / pickup location in Dedham was convenient; right off I-95 with ample parking. The $500 advertised price was exactly what I paid, and included the cost of the replacement drive. The turnaround time was below the advertised 14 days. 100% of my files successfully were recovered, and all files were in the same folders as when I dropped it off. This is a trustworthy business, and I would absolutely recommend and use again

I have sent my drive to well known company, DriveSavers in California. They quoted me $2700 to…read morerecover my drive. I couldn't afford it. I decided to give a shot to a smaller local shop in Boston. Alex quoted me less than half the price and recovered everything that I needed in timely manner.