KC was great, I asked a question about my pc and they answered the question without hesitation, so…read moreI was able to fix my issue myself, with no charge, I even asked a follow up question and they were just as helpful. They are awesome. Others wanted to charge me. They did not

Showed up 2 hours late and had the audacity to be annoyed at ME…read more When I pointed out he was two hours late, he said "I have other clients, you know." No apology. No explanation. He then spent 30 minutes on his phone before telling me he'd have to "come back another time." He never came back. Super rude and seems more like an intern in experience

If you need a good used computer or help with computer issues, Lowell Computer is the place to go…read more They were very helpful and explained what they needed to do and gave me a quote for the work to be done. Thanks Lowell Computer.

Excellent service had a new pc built was put together days early and was given better internals…read morethan what was quoted on and what I paid for

Very helpful, they had the right cable I needed in stock. Other big stores don't carry everything,…read morebut this place has it. I highly recommend!

I have used him twice and good results. Last time I called him he answered the phone "Hi Joe,…read morewhat's up?" which I think is a nice touch (knows his customers). I explained the issue over the phone and he explained that he sees that problem quite often with that model/type of computer and that a house call is probably not worth paying for. Very honest as he knew the probable issue (and he was correct).

Never been happier with service than from Our PC Guy. He will come to your house and spend as much…read moretime as necessary to find out what your problem is and how to go about fixing it. He will work on your computer when its convenient for you and is extremely honest, reliable and reasonable.

MAJOR FAIL! I called for a custom build, talked with Kowan,…read moreexplained I wanted to shop local and keep business in the community. Went in to see him to confirm, he said they could clone my existing drive to the one they're building. Offered a cloned drive I made for backup. Said to preserve drive D partition above all else as it had necessary work files. He accepted it. Heard nothing. Then heard they waited for parts. Said I'd be gone for a week+, gave them a date I'd be back. Wasn't ready. Told they were having trouble with drivers and updates. Again explained to preserve drive D partition above all else. I could install software, but D had all my work files. Called again. Still issues. Two weeks+ go by. Finally am told they have the machine ready but Oops! They reformatted the my entire drive. You mean the drive you were going to clone from? The one I called several times and repeatedly said to preserve drive D above all else? Yes, that one. Got to the store and, oh, my gosh, nobody knows nothing. Kowan claims he just took the order, didn't do any work on it, yet every time I called somebody else was working on it, including Bill, their top tech guy, who admitted yeah, they made a mistake. A MISTAKE? Nobody kept notes? You didn't call to confirm what I wanted when you didn't have notes from the last person to work on it? You didn't have the customer's original work order to build from? You just passed the machine around and slapped things in but nobody kept notes on what was suppose to be done? Final tech to touch it knows nothing. Said "I was just given a drive. I didn't know I wasn't suppose to use it." Worse, they said I could bring in my working system and they'd clone it to the new build. WHAT? I'm going to trust the cabbage patch crew with a working machine with necessary files on it? Worst, they didn't make any attempt at making things better other than the above offer (which I couldn't trust them to do at this point). Just refunded my money, and I had to ask for my now worthless disk back. I'm sitting here shaking my head as I write this. I rarely find this level of incompetence in a business. STAY AWAY! FOLLOW UP TO BRIAN G'S RESPONSE: Sorry, no, I never gave verbal approval to wipe and reload. I gave approval to put in a new drive and copy over what could be copied over. If apps could be copied, great, and preserving the data on D was paramount. Nice rebuttal on your part, but also inaccurate on your part: I contacted Showtime several times for updates, Showtime never reached out to me with questions or concerns. At one point I was informed there was a problem with the drivers, but I never gave verbal approval to wipe and reload the drive I brought in. This is another example of a communications failure on the techs' part. Combine that with the techs passing the buck attitude when I went in to find out what happened and this remains a MAJOR FAIL!

Was there today 12/11/25 terrible service use to be a good place was ignored twice like I was not…read moreeven there someone came out from the back and went to someone else who just walked in and a woman walked in and the guy came out and never asked who was next shitty experience Was a great place before I guess that's what happens when things are sold

Laptop that was running fine before bed; was dead in the morning. Got scheduled to come in ASAP…read more(mid-afternoon). After a forced overnight Microsoft update that may have gotten stuck, my battery was completely run down. Not sure why, since power adapter worked. For some reason, my laptop powered up 'at the shop' rather than my home, but once restart was accomplished there, and battery was sufficiently recharged to take home, everything was all better. (My power adapter checked out fine.) I supposed I could have figured it out eventually (jiggled plugs, etc), but the 'it works now at the shop' seems to be what was needed. The in-shop review of computer health was useful. Rate charged was reasonable, as was free advice on what to buy next and where.

Very thorough and knowledgeable service. When you are freaking out about your device not working,…read moretrust Brad. He knows what he is doing.

Don is professional, competent and that rare business person who delivers what he promises, shows…read moreup on time, complete the job with excellence, and charges a reasonable fee. I needed my home office set up to do business in one day, including wireless, TV access, land line, and two computers, and he got everything up, running and trouble free so I could launch right into work the day after the big move. Amazing. You won't be disappointed if you work with him.

We have been working with CBC Technologies for the past year. Don has always made our emergencies…read morea priority. He is prompt, respectful, and polite. Viruses are no match for Don's abilities. He has made us very comfortable and our computer emergencies are no longer a worry. CBC Technologies is a pleasure to do business with and comes highly recommended from Servpro of Salem/Peabody/Marblehead.

The guys at Brinestone saved my MacBook Pro, but they also saved me a ton of time and money by…read morehelping me navigate through AppleCare's policies. The product repair was excellent and the service was fast, informative, and friendly. It was also great to skip the zoo at the Apple Store to take care of business in this clean, sharp, smart, and locally-owned shop. We loved it so much that we decided to return to buy an Apple TV. As with repair, the service was exceptional. We plan to go to Brinestone to meet as many of our future Apple needs as possible. Bottom line: Certified Apple Specialists. Quality repairs. Excellent service. Check it out.

The team at Pi Computer saved my laptop after a coffee spill. Highly recommend for any computer…read moreissue -- excellent service, turn-around time, clear pricing and helpful advice provided.